Firefox Community Forum

I have been trying to save images from a game I play to file (locally). I've been doing this for years, but now all of a sudden within the last (week??) it's not doing it AT all.

For one thing it now opens my in-game image - into a whole new tab (which is absolutely bizarre and annoying!!)

When I DO go to 'right click' on this image to save, I have it PRE-SET to go to my preferred location to save as a PNG file.

I go to windows explorer and it's NOT there. I try it again! Saving it as a JPG, NOT THERE.

Restarted the browser... tried again (resumed the game, got to the place where I wanted the screenshot..it's an ingame 'screen shooter' that's worked for me for years in Opera and Chrome).

It GRABS the screenshot, no problem! But to save the image (no matter the file format) it WILL NOT DO ITTttttttttttttttt

I am going bonkers. I have double checked the file path. I've given it a VERY Specific name JUST in case if I DID save it somewhere 'stupid' lol!! I've checked my 'screenshots' folder! (Which is also bizarre to me!) These images *Are noooooooooowhere*

This is a very new thing for this browser (For me!)

i've gone through my Firefox settings insofar as I can see - with a fine tooth comb. I've cleared ALL CACHE and TMP folders, REBOOTED the system, restarted my browser (which is supposedly fully up-to-date! I Check on this *Daily*)

Can you please help me out here?? this is driving me bat sh*t crazy I'm the desktop PC/Windows 11. i've run scans for drivers! For any system updates! My browsers are ALL up to date!

I tried running this in Opera and it works!! But I need to keep things separate and chose Firefox for this particular game (in-browser).

I am at a loss and can't think of what else I can try to do! (if there's a setting I've over looked! if this is a known issue... I have lost the patience to try and filter through the help pages I'm so sorry) this has put me to my wits end.

Please help. Thank you so much.

In FF desktop, Settings > Privacy & Security > Enhanced Tracking Protection > Manage Exceptions, my list of exceptions are being cleared/deleted/wiped. Why? I have Facebook.net and Facebook.com saved as Exceptions and they keep being wiped/cleared/deleted. Could you tell me why?

Also cookies exceptions are cleared after an upgrade, not cool.

Thank You for you assistance and support.

There seemed to be an update or change, but when I saw the tabs I had on my bookmarks they were from 10 years ago. It had links that no longer work, tabs on websites that I no longer used. I tried to use recovery but it just gives me info on 2 days ago. I don't know where to go to get my most recent list since I had all my payment links among other things. I don't know if it my toddler I caught her taping on the keyboard, I mention this because she flipped the screen on the monitor upside down. Please help I need to pay bills and I can't remember all the sites.