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Crashing.

Weather I am accessing my account or trying to play any game I am getting a message---part of Firefox is crashing. How can this be fixed Thanks. Augustine Samuels [edited… (read more)

Weather I am accessing my account or trying to play any game I am getting a message---part of Firefox is crashing. How can this be fixed Thanks. Augustine Samuels [edited email from public]

Asked by Augustine Samuels 5 months ago

Last reply by Paul 5 months ago

webpage not loading?

For some reason this webpage will not load? Why? https://onedrive.live.com/?view=8&photosData=%2Fmoments%2FOnLastWeek%2FMXxzPTIwMjQtMDktMDhUMDA6MDA6MDBaJmU9MjAyNC0wO… (read more)

Asked by john657 5 months ago

Last reply by jonzn4SUSE 5 months ago

Backed up Firefox session not being properly restored

I've been backing up my opened tabs for the past 4 or 5 years with the steps in this legendary post: https://support.mozilla.org/en-US/questions/1257866 But this time it … (read more)

I've been backing up my opened tabs for the past 4 or 5 years with the steps in this legendary post: https://support.mozilla.org/en-US/questions/1257866

But this time it failed me and I don't know why. I just switched from Debian to Linux Mint, put everything up to date, but when I copy the sessions-store folder back into my session folder, as described in the post, nothing happens. I tried restoring only the 2 files listed there, and also dropping them in the general user folder, outside sessions-store, but still nothing. I've also noticed that the sessions-store folder isn't created automatically, even if I open a bunch of new tabs now and close the browser.

I don't even know how to begin troubleshooting this to be honest, this is the first time this method's ever failed me :(

I also saw this post: https://support.mozilla.org/en-US/kb/how-restore-browsing-session-backup But it doesn't help either.

Asked by fran.ayrolo 5 months ago

Last reply by jonzn4SUSE 5 months ago

Strange browser behaviour

Good day On this website kwv.co.za and specifically here: https://kwv.co.za/kwv-brandy/ When I click a product the browser does absolutely nothing but it does show the u… (read more)

Good day On this website kwv.co.za and specifically here: https://kwv.co.za/kwv-brandy/ When I click a product the browser does absolutely nothing but it does show the url link in the bottom of my desktop as per usual link behaviour. I then have to literally refresh the page or browse away and return here before the links work. This is specific to Firefox. I have tried everything I can to solve this to no avail. Can anyone shed light on ths please Regards

Asked by heinz oellrich 5 months ago

Last reply by George Kitsoukakis 5 months ago

Amazon not loading properly

Amazon (either UK or US) has suddenly stopped loading properly on Firefox - there's no main top menu or header, instead there's a text list down the LHS (see screenshots)… (read more)

Amazon (either UK or US) has suddenly stopped loading properly on Firefox - there's no main top menu or header, instead there's a text list down the LHS (see screenshots). This first happened yesterday (14 Sept 2025) and it's still the same today. It works OK on MS Edge, so it looks like the've changed something which Firefox no longer recognises.

Asked by m.priestley32 5 months ago

Last reply by Denys 5 months ago

site not secure

Secure Connection Failed The connection to www.newsmax.com was interrupted while the page was loading. The page you are trying to view cannot be shown because the auth… (read more)

Secure Connection Failed

The connection to www.newsmax.com was interrupted while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

How do i fix this

Asked by mike435 5 months ago

Last reply by Paul 5 months ago

Accidentally deleted my passwords from Firefox

I was using Clean My Mac and it recommended that I clean some files that Firefox was using. I did not realize that one of them was my password file. I rely heavily on Fir… (read more)

I was using Clean My Mac and it recommended that I clean some files that Firefox was using. I did not realize that one of them was my password file. I rely heavily on Firefox to fill in passwords. Is there anyway to recover the file? I do have Time Machine backups on my MacBook.

Asked by Quothraven 5 months ago

Last reply by TechHorse 5 months ago

Tabs disappeared after I updated (as suggested) to the latest Firefox version (142.0.1)

Tabs disappeared after I updated (as suggested) to the latest Firefox version (Version 142.0.1). My bookmarks were retained, but my tabs disappeared. How can I find them?… (read more)

Tabs disappeared after I updated (as suggested) to the latest Firefox version (Version 142.0.1). My bookmarks were retained, but my tabs disappeared. How can I find them? When I look at "recently closed tabs" under "History," I only see tabs from today, none that were on the previous version of Firefox.

Asked by Jane Burbank 5 months ago

Last reply by Denys 5 months ago