Showing questions tagged: Show all questions
  • Solved
  • Archived

Firefox suddenly won't display PDFs in browser window.

For years, I've clicked on PDFs online and they've opened in a browser window. Then, if I wanted a copy, I downloaded it. Suddenly, this doesn't happen. It doesn't open,… (read more)

For years, I've clicked on PDFs online and they've opened in a browser window. Then, if I wanted a copy, I downloaded it. Suddenly, this doesn't happen. It doesn't open, it just goes straight to download. I've changed no settings. Other browsers open the PDFs in question. What happened and how do I fix it. I'm running Firefox 78.0.2 (64-bit) on a 2017 iMac running 10.14.6. Thanks.

Asked by Will-S 1 year ago

Answered by Wesley Branton 1 year ago

  • Solved
  • Archived

Firefox won't access hotmail.com or outlook.live.com

All my email is at hotmail.com. Firefox refuses to go there. I type in the address and it just reverts back to the site I was on. To set up an account on firefox I ha… (read more)

All my email is at hotmail.com. Firefox refuses to go there. I type in the address and it just reverts back to the site I was on. To set up an account on firefox I had to engage safari to get to my email to get the verify code firefox sent me.

Asked by marmick61 1 year ago

Answered by Wesley Branton 1 year ago

  • Solved
  • Archived

2020 Annual Visitors Survey

Hello, I got a message on Firefox about "2020 Annual Visitors Survey". After the completion of the survey, the applicant can select a gift. Is this true? or just fishing… (read more)

Hello, I got a message on Firefox about "2020 Annual Visitors Survey". After the completion of the survey, the applicant can select a gift. Is this true? or just fishing?

Asked by Yasashi 1 year ago

Answered by Wesley Branton 1 year ago

  • Solved
  • Archived

Starting about a week ago, I am not longer able to open Bluehost.com, my WordPress host. I am able to do so on Safari.

How can I whitelist bluehost.com? I am able to open it with Safari. I have a Macbook Pro with iOS Catalina 10.15.5. … (read more)

How can I whitelist bluehost.com? I am able to open it with Safari. I have a Macbook Pro with iOS Catalina 10.15.5.

Asked by jamesbreiner 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Comoo SSL cert works on other browsers, not Firefox

I created a new Drupal 8 site on my Mac (MacOS 10.15.5), using MAMP to test locally. I'd been using a self-signed SSL certificate, and yesterday purchased a Comodo Positi… (read more)

I created a new Drupal 8 site on my Mac (MacOS 10.15.5), using MAMP to test locally. I'd been using a self-signed SSL certificate, and yesterday purchased a Comodo PositiveSSL Multi-Domain (DV) cert. The site comes up fine in Safari and Chrome with the new cert, but Firefox (78.0.2) is still looking at the cold cert. I've tried clearing all caches, clearing the history cache, even rebooting; nothing seems to help. Is the old one being cached somewhere?

Asked by phil94 1 year ago

Answered by ARMAN KHAN 1 year ago

  • Solved
  • Archived

Typing text into the address field triggers a search, even when the separate search field is enabled and the "address field search" is disabled in preferences

Since one of the last updates (currently using 78.0.2esr on mac), the address field doesn't behave as expected and not as it did before: For example, when I type "wiki.dt… (read more)

Since one of the last updates (currently using 78.0.2esr on mac), the address field doesn't behave as expected and not as it did before: For example, when I type "wiki.dtpd.loc" into the address field, Firefox should open this (local) Webpage. Instead, it triggers a Google search for the term "wiki.dtpd.loc". My Firefox is configured to show separate address and search fields, and NOT to use the address field for search suggestions, so this shouldn't happen.

It is annyoing, 'cause I can't access my local pages without alway prefixing them with http:// or https://

Is there a solution? Is it a bug?

Thanks ;-)

Asked by denzl 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Enhanced Tracking Protection Toggle switch

When on a website and turning Enhanced Tracking Protection OFF, there is no toggle switch to turn it back ON. There used to be. Noticed this occurred after version update… (read more)

When on a website and turning Enhanced Tracking Protection OFF, there is no toggle switch to turn it back ON. There used to be. Noticed this occurred after version update from 77 to 78. May be a coincidence? Help appreciated.

Sherry

Asked by slr47 1 year ago

Answered by cor-el 1 year ago

  • Locked
  • Archived

identifing networks used

FF is using networks that I cannot identify its usage and appear to be built in. Example FF connects to ec2-34-218-161-109.us-west-2.compute.amazonaws.com Does FF provide… (read more)

FF is using networks that I cannot identify its usage and appear to be built in. Example FF connects to ec2-34-218-161-109.us-west-2.compute.amazonaws.com

Does FF provide a method to identify networks it uses?

Asked by Mace2 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

History

Hi FF Family, I have recently had to uninstall and reinstall firefox and I've had a number of issues. 1) I cannot use the "bookmark all tabs" option anymore. When I have … (read more)

Hi FF Family,

I have recently had to uninstall and reinstall firefox and I've had a number of issues.

1) I cannot use the "bookmark all tabs" option anymore. When I have a certain number of tabs open it stops just short of scrolling all the way down. Leaving the bottom of the bookmarks pop up open with the rest unavabile to reach.

2) It will not save any of my history and yes I have checked the "Remember browsing and download history" and the "Remember search and form history" and it still has not saved my history of any sites.

3) Previously if i had a tab up it would inform me of the website on that tab and take me there if i tried to search that same article, video, etc. For example is I had a tab already open of Kobe Bryant highlights (R.I.P.) then if i tried to type that same video in another tab it would lead me to the tab I already have opened. It currently isn't doing that. (Example Below)

4) In the history tab at the top it show a short history of sites I went to before the reinstall but it won't update for new sites. So there has to be a file somewhere keeping that information. I want to find it.

5)Finally a lot of the issues I've described I haven't found a simple solution for that involves MacBooks. So if anyone has an answer please tell me step by step what I should do in the Mac version.

I use Firefox to do a lot of legal research and I normally have anywhere from 25-50 tabs up from different statutes, cases, articles, etc. I need help so I can effectively research without constantly searching through each tab and never being able to bookmark or save anything.

Thank you.

Asked by va52248715 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

exporting bookmarks

I am running Firefox Developer Edition v79 and I cannot for the life of me find a way to export my bookmarks. I have tried all the methods I could find on this support s… (read more)

I am running Firefox Developer Edition v79 and I cannot for the life of me find a way to export my bookmarks.

I have tried all the methods I could find on this support site and it seams to me like exporting bookmarks is no longer an option.

Asked by acacella7 1 year ago

Answered by acacella7 1 year ago

  • Solved
  • Archived

Restoring lost profile

I replaced the HDD in my iMac, and in the process of copying data and applications back to the new HDD from various backups, my olngtime Firefox profile got lost. I have … (read more)

I replaced the HDD in my iMac, and in the process of copying data and applications back to the new HDD from various backups, my olngtime Firefox profile got lost. I have now retrieved it from what I think is the last computer backup. I can't quite achieve getting my new version of FF (78.0.2) on the new HDD to recognize and use the longtime profile. I really miss my bookmarks and logins/passwords. (No, I didn't have Firefox Sync set before this.) Any suggestions greatly appreciated.

Wes

Asked by wessokolosky 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Shopping Cart wouldnt work.

I use a Macbook Pro-High Sierra OSX- using Fire Fox V78.0.2 64 bit. I was at the Epson USA website trying to order ink. I kept putting ink cartridges in the shopping cart… (read more)

I use a Macbook Pro-High Sierra OSX- using Fire Fox V78.0.2 64 bit. I was at the Epson USA website trying to order ink. I kept putting ink cartridges in the shopping cart but nothing happened, shopping cart kept showing empty. This went on for 2 days. I finally emailed Epson, and went through the same thing with them, nothing showed up in the shopping cart, it just wouldnt work. So the Epson guy tells me to use another browser, I bring up Google Chrome and I was able to place my order with no problems. Maybe someone can tell me what happened and how I can fix it. Ive ordered several other things through out today on Fire Fox with no problems, what was happening with the Epson site?

I appreciate any thoughts or ideas any has.

Asked by SunnySkyez 1 year ago

Answered by SunnySkyez 1 year ago

  • Solved
  • Archived

Cannot delete bookmarks

I recently transferred all my data from Mac OS Mojave to Mac OS Catalina including bookmarks for Firefox. All is working well except for the fact that I cannot seem to de… (read more)

I recently transferred all my data from Mac OS Mojave to Mac OS Catalina including bookmarks for Firefox. All is working well except for the fact that I cannot seem to delete any transferred bookmarks. I tried exporting all bookmarks and importing them back, but still cannot seem to delete any of the bookmarks. Any help/advice on this is highly appreciated. Thanks.

Asked by june11 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Cmd shift V no longer works in Google Sheets

Since I switched over to Firefox, Cmd-Shift-V no longer works in Google Sheets. I've tried turning off AdBlocker Ultimate, but it doesn't help. Cmd-Shift-V does work in G… (read more)

Since I switched over to Firefox, Cmd-Shift-V no longer works in Google Sheets. I've tried turning off AdBlocker Ultimate, but it doesn't help. Cmd-Shift-V does work in Gmail, etc.

Asked by KT 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Right click to select language not working

I have French and English dictionaries as add-ons to Firefox. I used to be able to right click to select the language I wanted to use as the desired spell checker. That s… (read more)

I have French and English dictionaries as add-ons to Firefox. I used to be able to right click to select the language I wanted to use as the desired spell checker. That seems no longer to be working in Firefox 78.0.2 (64-bit). How can I get this feature to work again?

Asked by ngombay 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Persisting Browser Data after closing browser

Everytime I restart my computer I lose all my bookmarks, extensions, and preferences I had before. I would rather not create a firefox account and sync. Is that the onl… (read more)

Everytime I restart my computer I lose all my bookmarks, extensions, and preferences I had before. I would rather not create a firefox account and sync. Is that the only way to persist this type of data?

Asked by pbgess 1 year ago

Answered by cor-el 1 year ago