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Unable to import logins using a csv file

I am unable to import logins using a csv file even though I followed instructions and enabled that functionality on the about:config page. After choosing "Import from a f… (read more)

I am unable to import logins using a csv file even though I followed instructions and enabled that functionality on the about:config page. After choosing "Import from a file" I get a page with a yellow header asking me to enter my "Primary Password" to view logins. When I click the "log in" button to do this, immediately I get an empty page that says "No synced logins found."

My logins disappeared after I "refreshed" Firefox. Now I'm sorry I did that. I do still have the logins on a different computer (hence the csv file).

Asked by skookum 1 year ago

Answered by skookum 1 year ago

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"Reload page" button has disappeared

After installing Firefox 84.0 (Mac), I no longer see the circular "reload page" tool on the address bar. Is this something I did, or has it really gone away? If it's gone… (read more)

After installing Firefox 84.0 (Mac), I no longer see the circular "reload page" tool on the address bar. Is this something I did, or has it really gone away? If it's gone, how do I force a page reload? If I screwed something up, any idea how I can unscrew it ;) ?

Asked by BSquared 1 year ago

Answered by cor-el 1 year ago

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Does upgrade delete any exceptions, preferences or settings?

I keep getting reminders that there is a new release of Firefox. Does it delete any preferences, exceptions, settings, etc? Any reported bugs with it? Thanks. … (read more)

I keep getting reminders that there is a new release of Firefox.

Does it delete any preferences, exceptions, settings, etc?

Any reported bugs with it?

Thanks.

Asked by Sue 1 year ago

Answered by FredMcD 1 year ago

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Firefox update stopped photos in MailChimp from showing

Firefox update stopped photos in MailChimp from showing Updated to 80.0.1 latest and Mailchip messages no longer show images and they did a day ago before the update. Mac… (read more)

Firefox update stopped photos in MailChimp from showing

Updated to 80.0.1 latest and Mailchip messages no longer show images and they did a day ago before the update. Mac with latest system.

Asked by jbabina 1 year ago

Answered by FredMcD 1 year ago

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Enabled Add ONs/Extensions; why the discrepancy?

As I looked at the Application Basics under Troubleshooting info, I noticed that under Add ONs there are some that I was not aware of, such as extensions for Amazon.com, … (read more)

As I looked at the Application Basics under Troubleshooting info, I noticed that under Add ONs there are some that I was not aware of, such as extensions for Amazon.com, Bing, ebay, Google. Are these added by default by Firefox? Under the heading ENABLED, each of them is listed as TRUE.

Under Manage Your Extensions (about:Addons), none of them is shown as Enabled.

I am wondering why these extensions are listed under Add ONs under Application Basics and what's the implication of these being there. There seems to be some "discrepancy" between the 2 locations where they are listed, one of the showing them Enabled, the other one not listing them as Enabled....

Thanks.

Asked by Sue 1 year ago

Answered by cor-el 1 year ago

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Disable Reader View Toolbar After FF69

When I enable reader mode there is a small floating toolbar I find distracting. I would like to turn it off. I found two previous questions on this topic but neither of … (read more)

When I enable reader mode there is a small floating toolbar I find distracting. I would like to turn it off.

I found two previous questions on this topic but neither of them worked for me.

https://support.mozilla.org/en-US/questions/1082202 https://support.mozilla.org/en-US/questions/1209287

Asked by Michael Ulmen 1 year ago

Answered by Michael Ulmen 1 year ago

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Firefox 84.01 no Restore All Tabs on Restart function

I had to reinstall Firefox yesterday because it kept crashing on my Mac (OS Mojave). Unfortunately I can't find the option to Restore All Tabs on Restart anywhere! I like… (read more)

I had to reinstall Firefox yesterday because it kept crashing on my Mac (OS Mojave). Unfortunately I can't find the option to Restore All Tabs on Restart anywhere! I like to use multiple tabs all the time so this is a necessity for me.

Thank you for your help.

Asked by gillie2tat 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Disable automatic tab pinning behavior?

I still haven't understood how exact this works in Firefox, but apparently if I open a link in a new tab, the parent tab is automatically pinned? How do I disable this au… (read more)

I still haven't understood how exact this works in Firefox, but apparently if I open a link in a new tab, the parent tab is automatically pinned? How do I disable this automatic pinning of tabs? It is driving me nuts since the tabs are small and hard on my motor skills.

Asked by Vijay Venkataraman 1 year ago

Answered by cor-el 1 year ago

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Cannot cancel dark mode in Firefox windows

I cannot get Firefox to stop using dark mode. I've tried uninstalling and reinstalling, checking my Mac's settings (dark mode is not enabled), and Firefox still shows dar… (read more)

I cannot get Firefox to stop using dark mode. I've tried uninstalling and reinstalling, checking my Mac's settings (dark mode is not enabled), and Firefox still shows dark mode in webpages (like Google News). It makes it really hard to read the page without reading glasses.

Is there a way to turn this off? It is really irritating.

Asked by ben-marko 1 year ago

Answered by Ken 1 year ago

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How to display in a Japanese font

I downloaded and installed the latest version of Firefox into the new Mac mini (Apple Silicon) arrived at home today, but Japanese sentences in every website are displaye… (read more)

I downloaded and installed the latest version of Firefox into the new Mac mini (Apple Silicon) arrived at home today, but Japanese sentences in every website are displayed not in a Japanese font (like Hiragino) but in a Chinese font.

What should I do so that I make the sentences display in a Japanese font correctly? I tried to change the font settings of the Firefox, but the settings get back to the default font instantly. Please answer me if you know how to solve this problem.

(I'm sorry if my English above is poor or incorrect.)

Asked by アズ 1 year ago

Answered by アズ 1 year ago

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Remove Tabs on Top

Hi all, I am trying to customize my Firefox on Mac because the tabs on top interfere with the menu bar, thus I only want tree-style tab extension to work on the side, wit… (read more)

Hi all,

I am trying to customize my Firefox on Mac because the tabs on top interfere with the menu bar, thus I only want tree-style tab extension to work on the side, with the tabs on top disabled.

I followed this thread: https://support.mozilla.org/en-US/questions/1184674#answer-1028260 as well as this clear guide on how to create userChrome.css: https://www.userchrome.org/how-create-userchrome-css.html When I tried to restart the browser, I seemed to have been logged out of my profile, with all customization gone and a standard white (instead of black) menu. I deleted the chrome folder and it is normal again now.

I suspect the userChrome.css file should contain more than just the one line I tried to add: #tabbrowser-tabs { visibility: collapse !important; } ; Is there any location where I can copy my current intra-browser customization into the userChrome.css file?

Asked by Castor 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Pages not loading correctly with 84.0.1

I'm on a Mac and Firefox is my primary browser. I recently updated to Big Sur, and Firefox updated to 84.0.1 a few days later. At first, things were fine, but something … (read more)

I'm on a Mac and Firefox is my primary browser. I recently updated to Big Sur, and Firefox updated to 84.0.1 a few days later.

At first, things were fine, but something must've updated in the background because now when I go to certain websites or open certain emails, the text becomes scrambled (see attached). I've been trying to read up on what this could be and it sounds like it's possibly a javascript error. I've also read that FF is no longer supporting javascript, so my question is this: How am I supposed to access these sites and read these emails now?

I know I can use another browser and will have to until I can fix this since some of those emails are work-related, but this seems like a major flaw for something that's still widely used on sites. Is there something I'm missing? Do I need to install a plugin or something to convert/translate the code?

I've made sure that javascript is enabled through the about.config steps, but I'm not super computer-savvy and didn't want to risk bricking my machine. If anyone has any suggestions about steps I can try to resolve this, I appreciate any help you can give.

Asked by jay.katharine 1 year ago

Answered by jay.katharine 1 year ago

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History is missing

Hello. Firefox 84.0.1 on M1 Macbook Pro. History is set to Remember History, but Firefox doesn't show any history nor does it show any new sites visited. It does however … (read more)

Hello. Firefox 84.0.1 on M1 Macbook Pro. History is set to Remember History, but Firefox doesn't show any history nor does it show any new sites visited. It does however suggest sites when typing in the address bar, seemingly based on browsing history. Does anyone know how to reset the history so it is active and visible? tks

Asked by colin108 1 year ago

Answered by FredMcD 1 year ago

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Firefox acting weird?

Not sure this is the right 'topic' but I just migrated all my info from my old MacBook Air to my new one, and Firefox is acting weird: I can go to various common websites… (read more)

Not sure this is the right 'topic' but I just migrated all my info from my old MacBook Air to my new one, and Firefox is acting weird: I can go to various common websites, like salon and npr, but not, for example, slate.com.

Also, more importantly: 1. I can't even get to gmail. When I type 'gmail.com' in the brower, firefox does nothing. Even if I try a serach of 'gmail sign in' that will come up, but the link won't work?

2. Also, like, twitter won't work. Facebook I can get to my page but can click on anything, except if I try to message someone, it takes me to a blank page?

My Chrome browser is working, and my TOR browser as well.

Firefox is my prefered browser. What's going on? What should I do?

Thanks in advance!

John

Asked by yohejohn 1 year ago

Answered by FredMcD 1 year ago

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"Bookmarks Toolbar" recent usage change/update

Why did Firefox change the way one could hide or display the "Bookmarks Toolbar"? Before all one had to do was click on "View" and one could hide or show the Bookmarks To… (read more)

Why did Firefox change the way one could hide or display the "Bookmarks Toolbar"?

Before all one had to do was click on "View" and one could hide or show the Bookmarks Toolbar, but with the latest change/update, now one has to chose select "View", then hover over "Toolbars", then hover over "Bookmarks Toolbar", and finally select "Always", "Never" or "Only on New Tab". How could that be an improvement? I miss being able to toggle it off or on in a rapid manner, because now I have to waste more time to just hide or display it again.

Is there a way to be able to view or hide the "Bookmarks Toolbar" in a more efficient manner? I'm asking because I normally have to hide them and later display them back again tens of times on a daily basis, mainly because when I take screen captures, I don't want the Bookmarks Toolbar to appear. So this new feature really annoys me.

Hopefully there's another alternative to be able to toggle it on or off.

Asked by christopherdoryan 1 year ago

Answered by christopherdoryan 1 year ago

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Login no longer working

Upgraded to Firefox 84.0 today. Login to schwab.com fails, returns "Feature temporarily unavailable". This is on macOS 11.1 Big Sur. Chrome on same machine works fine.… (read more)

Upgraded to Firefox 84.0 today. Login to schwab.com fails, returns "Feature temporarily unavailable". This is on macOS 11.1 Big Sur. Chrome on same machine works fine. Firefox 83.0 on a different machine works fine.

Asked by Dan's FF 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Wordpress Website not (re-)loading in Firefox

Hi @ all, our website https://ana-dismissed.de/ is not loading in Firefox, or to be more precise it is loading often but on occasionally not reloading when refreshed. Thi… (read more)

Hi @ all,

our website https://ana-dismissed.de/ is not loading in Firefox, or to be more precise it is loading often but on occasionally not reloading when refreshed. This only happens in Firefox, Safari and other Chrome-based Browsers don't show this, perfectly working there (as far as I could check).

I already checked Firefox developer tools, like console or resource loadings etc. There is no issue I can find. I'm completely lost, no hint at all, why this happens in Firefox only.

Please find a short video here: https://imgur.com/a/31XyiMi

I'm thankful for every hint into the right direction.

Best regards!

Asked by admin340 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago