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Firefox browser has changed

The recent update to the Firefox browser on my Mac now defaults to the search bar at the top of the page as I type and provides a stream of unhelpful suggestions. Previou… (read more)

The recent update to the Firefox browser on my Mac now defaults to the search bar at the top of the page as I type and provides a stream of unhelpful suggestions. Previously I was able to type in what I was looking for in the Firefox search bar in the middle of the screen unhindered until I had completed the sentence and then press search. I would like to reset it back to that. I have tried to change it via Preferences but it didn't work. Thanks for any help. Trekker.

Asked by storedgraininfo 1 year ago

Answered by Franz_von_Suppe 1 year ago

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Color of Firefox tabs

This morning when I opened my computer, there was a new Firefox page which asked me to select the color in which the information appears on the page, such as my tabs. … (read more)

This morning when I opened my computer, there was a new Firefox page which asked me to select the color in which the information appears on the page, such as my tabs. I selected light by mistake; I want it to be dark. How do I change this? Thanks, Tommy

Asked by tjtommy1 1 year ago

Answered by Franz_von_Suppe 1 year ago

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Context menu shortcuts are not working anymore

In the current version (89.0) the shortcuts for the context menu are not working anymore (i.e. right click + L for "Copy Link"). I had to downgrade to 88.0.1 to make it w… (read more)

In the current version (89.0) the shortcuts for the context menu are not working anymore (i.e. right click + L for "Copy Link"). I had to downgrade to 88.0.1 to make it work again. Is there any possibility to get those shortcuts back in the actual version?

Asked by david 1 year ago

Answered by cor-el 1 year ago

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Mac 11.4 Unable to connect to websites

I have been using Firefox for years; I trust and rely on your web Browser and use it almost exclusively. I have been unable to use Firefox on a site that I have used for… (read more)

I have been using Firefox for years; I trust and rely on your web Browser and use it almost exclusively. I have been unable to use Firefox on a site that I have used for years. I have also been having trouble signing into other sites as well. I cannot figure out how to fix the problem. I am not a computer expert and it would be great to have someone walk me through what I need to do. HELP!!!!!

Asked by Walleye87 1 year ago

Answered by Walleye87 1 year ago

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Firefox doesn't show cookies accept button and page is blocked

Hello, it has been some time now. I'm using Firefox 89 on iMac. Some sites' pages become grey and you don't know what that is until you use another browser and find that … (read more)

Hello, it has been some time now. I'm using Firefox 89 on iMac. Some sites' pages become grey and you don't know what that is until you use another browser and find that it's the accept all cookies question on every site you go. Problem is that sometimes you don't see that button and the page becomes grey, it's somewhere maybe but you can't see it and can't click it. How is that possible? That happens evens if I change the settings in cookies management in security and privacy.

Asked by Fabris 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Feedback or Requests to Firefox devs: Update Firefox Update system for platform specific releases

I request a new FireFox update system be adopted. For platform specific releases, the version checker first checks to see if a particular letter (or number) exists, if ye… (read more)

I request a new FireFox update system be adopted. For platform specific releases, the version checker first checks to see if a particular letter (or number) exists, if yes and the version is different (or higher) it becomes a platform specific sub-version release. Example: for Windows specific releases, the version-checker looks to see if ‘w’ exists, if yes it is Windows platform specific. If not but the version is different or higher then it is a universal update. Same principle applied to each platform. This means mac & linux users are not being nagged multiple times a day to update to a version that has no applicable changes to it for their platform. At least two of the previous three updates have been Windows specific updates, not applicable to other platforms. By the looks, some of these minor updates might only apply to 1.2% (or much less) of Windows users whom actually use that tool or function. This update system change is so simplistic and should only require one extra line of code in the update-checker. Of course, platform specific devs would need to remember to add the platform specific key to the version of the sub-version release and also the version file online.

I’ve been wanting to make this request for a while but the FireFox Feedback option has been disabled for a period of time. Any other avenues to make this request?

Asked by Nemosfins 1 year ago

Answered by Paul 1 year ago

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Mozilla Contact Info

I need an email address or a phone number to contact support. Forms do not have answers for my problem. And the contact and the support pages have no information on how t… (read more)

I need an email address or a phone number to contact support. Forms do not have answers for my problem. And the contact and the support pages have no information on how to contact Mozilla which is extremely messed up. Does anyone have this info?

Asked by Dominique 1 year ago

Answered by Chris Ilias 1 year ago

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highlighted text no longer identifiable

How can I restore the old style of highlighting text--grey background behind black text? It's being highlighted, but I can't see it. Happening with Firefox and Thunderb… (read more)

How can I restore the old style of highlighting text--grey background behind black text? It's being highlighted, but I can't see it. Happening with Firefox and Thunderbird.

This happened when I more-or-less simultaneously updated to macOS Mojave (10.14.6}, Firefox 89, and is also happening with Thunderbird (but I can't tie it to any specific update).

Is this an issue with Firefox and Thunderbird, or with Mojave?

Asked by Wimsey 1 year ago

Answered by Wimsey 1 year ago

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Easier way to quickly swap between profiles

Hey guys, just wondering if there's a toolbar workflow similar to Chrome and Edge where we can jump between profiles. I believe there is `about:profiles` though that requ… (read more)

Hey guys, just wondering if there's a toolbar workflow similar to Chrome and Edge where we can jump between profiles. I believe there is `about:profiles` though that requires a bookmark and a few additional clicks to jump between profiles.

Perhaps the profile icon on the toolbar can have an item that shows all available profiles?

Asked by John 1 year ago

Answered by cor-el 1 year ago

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Virgin TV Go asking for browser update

I've been using Firefox with Virgin Media's TV Go https://virgintvgo.virginmedia.com/en.html for quite a while without a problem. After the latest update I got the messag… (read more)

I've been using Firefox with Virgin Media's TV Go https://virgintvgo.virginmedia.com/en.html for quite a while without a problem. After the latest update I got the message to update the browser to the latest version and restart. I've tried talking to Virgin about it but been given the runaround by them - surprise. I've tried other browsers, Safari, Chrome, but the quality of the stream is poor compared to what I was getting with Firefox. Has anyone got any ideas? Any hopes?

Thanks

Asked by marc82 1 year ago

Answered by TyDraniu 1 year ago

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Page Action List Icon (3 elipses in browser bar) missing. Version 89.0

I frequently use the various 'take a screen shot' actions previously found by selecting the page action list icon - (3 dots on the right of browser bar)suddenly all I hav… (read more)

I frequently use the various 'take a screen shot' actions previously found by selecting the page action list icon - (3 dots on the right of browser bar)suddenly all I have visible is my bookmark star icon. Is this an update/removal or is there a way I can recover that feature?

Asked by bynorth 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Tabs are gone

Firefox 89.0 recently installed itself. First of all, my option to open all tabs when restarting is not on. I reloaded all tabs from History. The tabs started opening o… (read more)

Firefox 89.0 recently installed itself. First of all, my option to open all tabs when restarting is not on. I reloaded all tabs from History. The tabs started opening on the bottom of the screen. Why???

Now I have only one tab visible. I can only get to one tab. I feel like I'm back in the days of Netscape Navigator. How do I get the old look back?

Asked by lynncaraher 1 year ago

Answered by cor-el 1 year ago

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Why does Firefox 89.0 have 2 search bars? What's the point of that?

For starters, I want to type my search in the larger, lower search bar, but more often than not, what I'm typing shows up in the smaller search bar that is higher up on t… (read more)

For starters, I want to type my search in the larger, lower search bar, but more often than not, what I'm typing shows up in the smaller search bar that is higher up on the page and not on the bar where I'm typing. That is annoying.

But even more annoying: whenever I start to type what I want to look for, a drop-down menu appears with lots of suggestions for me, and those suggestions hide the lower search bar. As soon as I type one letter, the drop-down menu appears with lots of guesses about what I want. I don't want suggestions cluttering up my page ~~ I just want to type without all of that clutter. I'd leave an added image, but it won't let me take a screen shot of what I'm talking about.

Is there any way for me to disable the drop-down menu with suggestions? I HATE IT! Just let me type what I want to find!

Asked by j.d.scott44 1 year ago

Answered by Franz_von_Suppe 1 year ago

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Where is the share-button gone?

In the old firefox, I had the opportunity to share websites and f. e. send them from my laptop to my stationary computer. I think there were three dots ... next to the ur… (read more)

In the old firefox, I had the opportunity to share websites and f. e. send them from my laptop to my stationary computer. I think there were three dots ... next to the url. But that is gone. I used that a lot for websites that I needed to print out (my laptop isn't connected to the printer's vpn).

What now? I don't think I can use pocket for that, since that saves all the websites, I just need to send them once.

Asked by corneliust 1 year ago

Answered by Franz_von_Suppe 1 year ago

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pages not loading & javascript issues

Suddenly pages aren't loading correctly. I can't see all the necessary buttons and information to use pages. Also, keep getting javascript errors, but javascript is ena… (read more)

Suddenly pages aren't loading correctly. I can't see all the necessary buttons and information to use pages.

Also, keep getting javascript errors, but javascript is enabled.

Yes, have quit and restarted, cleared cookies cache etc, started in safe mode, disabled extensions, updated, downloaded new firefox and replaced old... No idea what happened in the past day or two.

Any ideas? Thanks

-- Okay, seems noscript is part, or all of the problem, so have disabled that. Will see if continues.

Asked by ob 1 year ago

Answered by FredMcD 1 year ago

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i forgot my password but is still connected to the account, is there a way so i can transfer the sync data to a different profile or change my current account password so i wont lose my sync data?

is there a way so i can transfer the sync data to a different profile or change my current account password so i wont lose my sync data? inside my current firefox account… (read more)

is there a way so i can transfer the sync data to a different profile or change my current account password so i wont lose my sync data? inside my current firefox account i have tons of data i would rather not lost so please tell me a way to keep all my data

Asked by tim 1 year ago

Answered by ·´¯`·...¸>-)))º> ~dbben 1 year ago

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Netflix, Youtube not going fullscreen

For about a week now, I have been having issues using netflix and youtube with firefox. I have tried answers provided in other questions, such as emptying the cache and c… (read more)

For about a week now, I have been having issues using netflix and youtube with firefox. I have tried answers provided in other questions, such as emptying the cache and clearing cookies - which works! But only until I leave the page or change what I am watching. Netflix is especially frustrating as it requires me to go to netflix.com/clearcookies every time I use it - which means I also have to re-log in.

I have no idea why this is happening and am getting increasingly frustrated. The problem appears in safe-mode (troubleshooting mode) and I cannot find a permanent solution. Any help would be appreciated!

Asked by thomas.g.westra 1 year ago

Answered by TyDraniu 1 year ago

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Bookmarks

I guess I didn't make myself clear about book marks. When I click on Bookmarks the following is listed: Show Bookmarks Bookmark Current Tab Bookmark All Tabs Other Bookm… (read more)

I guess I didn't make myself clear about book marks.

When I click on Bookmarks the following is listed: Show Bookmarks Bookmark Current Tab Bookmark All Tabs Other Bookmark Then my list of bookmarks

When I bookmark a tab, I am not given a choice as to where I wish to put the bookmark. The tab is placed in whatever previous bookmark folder last saved. I then click on bookmarks again and then there is "edit bookmark". At this time when I do the edit I can choose where to place the bookmark. I understand how to edit a book mark.

The problem is you CAN NOT choose where to place the bookmark when you first bookmark a tab. You have to return to the bookmark and do an edit. Before several updates you could choose where to place the bookmark and not have to come back and do an edit to get the bookmark in the desired folder.

My original question was is this a bug or was this method intentional leaving out being able to choose without have to do an edit after the fact?

By the way there is NO blue start showing when I do an edit. It may be because I am using a Mac.

Asked by Rosecity 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Firefox Bookmarks

Before several updates in the last year when you added a bookmark, you could choose what folder you wanted to add the bookmark. Now when you add a bookmark it places the… (read more)

Before several updates in the last year when you added a bookmark, you could choose what folder you wanted to add the bookmark.

Now when you add a bookmark it places the tab in the last bookmark selected. Once this is done then you have to select the bookmark and do a edit. At this point you can choose where you would like to store the book mark.

Is this a bug or was this intentional on the part of Mozilla? I find this is an unnecessary step and very annoying.

Asked by Rosecity 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago