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New Menu Bar

How do I get rid of the new menu bar that displays links/icons for "Getting Started" "Customer Portal" and "Other Bookmarks"? As they needlessly take up screen real estat… (read more)

How do I get rid of the new menu bar that displays links/icons for "Getting Started" "Customer Portal" and "Other Bookmarks"? As they needlessly take up screen real estate. I guess they came as part of a recent update, but I find them to be a useless and redundant theft of screen real estate. Can someone please tell me how to rid my FF browser of it?

I am using FF85 (64-bit) on a 64-bit PC with Windows Home 10 64-bit.

Thank you,

Charlie

Asked by caktusman 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Auto fill the 'find in page' (cmd + f) field with selected text in the page

Hello, Please tell me if there is a way (shortcut or extention) to auto fill the 'find in page' field with a shortcut because it´s very boring to have to copy/paste the s… (read more)

Hello,

Please tell me if there is a way (shortcut or extention) to auto fill the 'find in page' field with a shortcut because it´s very boring to have to copy/paste the selected text that i want to search the other occurences in the same page :(

Thanks in advance.

Asked by rean.guillaume 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Deleting cookies and cache

Currently on Firefox Version 85.0 (64-bit) using with Windows 10 Pro Until recently (before Firefox updated versions) my cookies, cache and history, were automatically de… (read more)

Currently on Firefox Version 85.0 (64-bit) using with Windows 10 Pro

Until recently (before Firefox updated versions) my cookies, cache and history, were automatically deleted on exit from Firefox with no problem. Now I can not delete them for some reason. Even when I try manually to "Clear Data" and also manually clear all History (all sub-menus checked to be cleared). When I restart and open an online newsletter, normally I have to sign in. I don NOT have passwords checked to be saved in FF options and never did. But now with the new version it just auto signs me into that website. I do NOT want my passwords saved/remembered, nor any of my other info, etc! It is really annoying and not secure if FF is now saving information we don't want it to! What is going on here? How do I resolve and get back the way I had it before the update? Please advise. Thanks in advance!

NOTE: I don't want to start from scratch by clearing out Firefox totally or messing with my profile. I have too much customization to start over from scratch. (That would be like asking somebody to reinstall Windows entirely when something minor goes haywire!)

Asked by msg_824 2 years ago

Answered by alt4mike 1 year ago

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Why there is no topics in french ?...

bold text Firefox dit qu'il n'y a pas de réponses en français. Déjà, c'est insultant pour les centaines de millions de francophones. Ensuite, avec l'aide (petite) en fran… (read more)

bold text Firefox dit qu'il n'y a pas de réponses en français. Déjà, c'est insultant pour les centaines de millions de francophones. Ensuite, avec l'aide (petite) en français du navigateur, je n'arrive pas à résoudre le problème que j'ai : Firefox est lent, très lent à démarrer.

Asked by sja.vern 1 year ago

Answered by Mad Maks 1 year ago

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Selecting multiple bookmarks

I have version 85.0.1 (64 bit) on Win 10. I just created Bookmark folders and started moving individual bookmarks into the appropriate folders. How do I select multiple b… (read more)

I have version 85.0.1 (64 bit) on Win 10. I just created Bookmark folders and started moving individual bookmarks into the appropriate folders. How do I select multiple bookmarks so I can move a bunch at a time to it's folder? I tried CTL-CLICK but that doesn't select but rather opens the link. When I open "Show all Bookmarks it lists only the bookmark folders (which I can open and do multiple selection). But why aren't the bookmarks not in folders showing up? I can see them in to bookmark toolbar and in the >> sidebar. Have hundreds of bookmarks I collected- want to move some want to delete some. Selecting multiple for drag and drop would make my project go unbelievably faster.

Asked by sandyandrita 1 year ago

Answered by Terry 1 year ago

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Why can't I hear a thing when I play youtube via Firefox?

Here are some tricky parts: 1) When using Firefox, take YouTube video as an example, I can hear the music if I connect my laptop to an external Bluetooth speaker. (But wi… (read more)

Here are some tricky parts:

1) When using Firefox, take YouTube video as an example, I can hear the music if I connect my laptop to an external Bluetooth speaker. (But without using a Bluetooth speaker or any external speaker, there is no sound through my laptop even thought I turn my laptop volume to the greatest.)

2) For the same video, if I use google chrome, I have no problem hear the music no matter using a Bluetooth speaker or my laptop internal speaker.

3) You can argue my Firefox privacy Autoplay setting was wrong. But I checked and I allow both audio and video for all websites. Besides, I also checked the Permissions status on each website.

4) The weirdest part I don't get: Supposedly I can play and hear sound through Firefox, since I authorize all the website. But why there is no sound if I'm using my laptop's internal speaker? ( And only the laptop's internal speaker)

5) For my internal speaker, it work fine when I use Zoom, hear music through windows' Groove player, or even play video through Chrome.

Last but not least, I still ran troubleshooting trying to fix my internal speaker. But they can't detect any problem.

I'm so confused.... Does firefox hate my laptops internal speaker? Please help me. Thanks

Asked by dismlz 1 year ago

Answered by jonzn4SUSE 1 year ago

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Why does Firefox take up so much RAM?

I have been using Firefox for the past 2 years, but only recently have I noticed that Firefox is using 1 GB of RAM! It never increases or decreases and its getting very a… (read more)

I have been using Firefox for the past 2 years, but only recently have I noticed that Firefox is using 1 GB of RAM! It never increases or decreases and its getting very annoying now since I have barely any RAM to run zoom with (which for some reason takes up the rest of my RAM). I can't even run anything else, and thats annoying me a lot since my fan has to keep running. I can't upgrade my RAM because I use a laptop, and my laptop is under warranty and I can't afford to lose the warranty by upgrading the RAM. Is there any other way to decrease memory usage beside using about:memory and pressing the "minimize memory usage" button? Nothing happens when I press the button.

Asked by unknownturtle64 1 year ago

Answered by FredMcD 1 year ago

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can't copy address bar

I have always been able to select and drag the contents of the address bar. Suddenly I can't. I can't even copy to clipboard. Is there a recent change to firefox that … (read more)

I have always been able to select and drag the contents of the address bar. Suddenly I can't. I can't even copy to clipboard. Is there a recent change to firefox that elimanated this?

Asked by Jerry 1 year ago

Answered by cor-el 1 year ago

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Can't login to citi.com with Firefox.

I can no longer sign into my Citi account using Firefox (85). Works on all other browsers. The only error message I get is: Trouble signing on?Select "Forgot User ID or P… (read more)

I can no longer sign into my Citi account using Firefox (85). Works on all other browsers. The only error message I get is:

Trouble signing on?Select "Forgot User ID or Password"

Started a few days ago. Contacted Citi, and they ran me through all the typical solutions (clearing cache, force refreshing, etc.) There final solution was to use another browser.

Checked on my laptop, which is still using Firefox (v84.0.2). I could login with no issue. Updated to v85.0 and I cannot login.

So, there is an issue with v85.0 and citi.com

Asked by appleaddct 2 years ago

Answered by FredMcD 1 year ago

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Can't Access County Website. Get SSL not supported message.

Have always been able to access county dept. of public health website but now get the following message: SSL Not Supported Error 29 publichealth.lacounty.gov 2021-02-08 … (read more)

Have always been able to access county dept. of public health website but now get the following message:

SSL Not Supported Error 29 publichealth.lacounty.gov 2021-02-08 18:48:35 UTC

Am able to access website using IE and Chrome. Any suggestions about how to fix problem? Thanks.

Asked by mjo1971 1 year ago

Answered by cor-el 1 year ago

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Firefox will not log into Bank of America or Mailchimp

Firefox will not log into Bank of America or Mailchimp, but Safari and Chrome do so without problems. Others have reported the same problem, but I find no fix. I'm using … (read more)

Firefox will not log into Bank of America or Mailchimp, but Safari and Chrome do so without problems. Others have reported the same problem, but I find no fix. I'm using a MacBook Pro (16-inch, 2019), Catalina, 10.15.7 and Firefox 85.0.1. Anything new on this problem?

Thanks.

Asked by Doctor T 1 year ago

Answered by cor-el 1 year ago

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Desperately need to increase bookmark and tab font size

Just downloaded FF 85 and imported my bookmarks from Chrome. I'm using a MacBook Pro with Catalina 10.15.7. I can barely read the bookmark and tab labels! Please tell me … (read more)

Just downloaded FF 85 and imported my bookmarks from Chrome. I'm using a MacBook Pro with Catalina 10.15.7. I can barely read the bookmark and tab labels! Please tell me (like I'm 5yo) how to control/increase the font size for tabs and bookmarks. Seems like an accessiblity feature I just can't seem to find. Thanks!

Asked by ddostlind 1 year ago

Answered by ddostlind 1 year ago

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Restoring bookmarks after changing Firefox Account password

Hi - I signed out of a different Firefox account and can't get back in, as the password I have isn't correct. If I change my password, I may lose my bookmarks, etc. I exp… (read more)

Hi - I signed out of a different Firefox account and can't get back in, as the password I have isn't correct. If I change my password, I may lose my bookmarks, etc. I exported the bookmarks to html and also backed them up (json). If I change my password, will I be able to restore the bookmarks using one of those backups? I backed up "all bookmarks." Does that include the bookmarks toolbar and mobile bookmarks as well as the bookmarks menu and other bookmarks? Thank you in advance!

Asked by RoseThorn 1 year ago

Answered by cor-el 1 year ago

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uninstalled and reinstalled firefox and lost all my bookmarks

I had some dodgy issues with my firefox browser that I couldn't resolve (I think it might have been because of add on) so I uninstalled the program and reinstalled new of… (read more)

I had some dodgy issues with my firefox browser that I couldn't resolve (I think it might have been because of add on) so I uninstalled the program and reinstalled new off the web and all my bookmarks have gone?!?!?!? It has seem to have created a new account for me???

Please tell me there is a way I can get them back.

Thanks Kaye

Asked by kaye4 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Streaming websites with Firefox 85

Ever since Firefox updated to version 85, I have been unable to stream anything. Netflix tells me I need to install Microsoft's Media Feature pack. Nope! I am running… (read more)

Ever since Firefox updated to version 85, I have been unable to stream anything. Netflix tells me I need to install Microsoft's Media Feature pack. Nope! I am running Windows 7 Home Premium (NOT the "N" version) so I have Windows Media Player installed already. I also cannot stream SiriusXM stations, Apple TV+, Spotify, CNN videos.....basically anything that involves streaming. YouTube videos still work however.

It's definitely a problem with the Firefox browser because all the above streaming sites work just fine under a different browser (Chrome). I have cleared the cache, I have started Firefox in Safe Mode, I have unchecked hardware acceleration.....NOTHING works!

Help please! I really don't want to refresh Firefox and lose all my settings.

Asked by Jane 1 year ago

Answered by Jane 1 year ago