Showing questions tagged:

Server not found

I get the server not found error on almost anything. Hmm. We’re having trouble finding that site. We can’t connect to the server at [literally almost any site] If you en… (read more)

I get the server not found error on almost anything.

Hmm. We’re having trouble finding that site. We can’t connect to the server at [literally almost any site] If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

The site usually loads after I wait like 2-3 mins before reloading the site, or I force reload it around 7 times, but I cannot find a way to make the issue go away. I have refreshed Firefox, I have uninstalled and reinstalled it fresh, I have opened Firefox in Troubleshooting mode and the issue persists. I am at the end of my wits. Someone please give me something else to try.

Solved Archived 7 226

Image Display Issue with Firefox Only.

Hello, I'm having an issue with how Firefox is displaying images on some of our product pages. The image appears to be zoomed in which cuts off the side of the product im… (read more)

Hello, I'm having an issue with how Firefox is displaying images on some of our product pages. The image appears to be zoomed in which cuts off the side of the product image. The exact same product page displays completely fine when using Safari and Chrome. I cannot figure out the issue. Please see attached images.

I have tried:

modifying the about:config page prefs:

   browser.enable_automatic_image_resizing
   browser.enable_click_image_resizing 

I have also tried resetting the zoom features (Command/Conrl +/-/0).

I have also tried reinstalling firefox and running the browser without any extensions.

None of these worked. Any suggestions?

Solved Archived 1 174

safe mode

I'm trying to add the Dashlane extension to my laptop running Windows 10 or 11, and Firefox. But I cannot do this as my computer is in safe mode (troubleshoot mode?) How … (read more)

I'm trying to add the Dashlane extension to my laptop running Windows 10 or 11, and Firefox. But I cannot do this as my computer is in safe mode (troubleshoot mode?) How do I get out of this mode so I can add Dashlane extension. Thanks for your help;. Jonnie

Solved Archived 2 76

Gmail file attachments

Hi, apologies I'm not very computer-literate, but my gmail has stopped allowing attachments such as images or files (just keeps saying attachments failed). I cleared a lo… (read more)

Hi, apologies I'm not very computer-literate, but my gmail has stopped allowing attachments such as images or files (just keeps saying attachments failed). I cleared a lot of old (large) emails from my email account and freed up a lot of space - but I still can't add attachments. I've checked Firefox and it's up to date - as are my ad blockers. Is there something else I can do like deleting Firefox and then reinstalling it to see if this helps - the problem is definitely when using Firefox (and not Chrome) as my browser.

Solved Archived 6 78

Tabs disappeared

Hi, I've started my laptop after 3 days, opened Firefox web browser and all my tabs are closed / lost. If I try History -> "Recently closed tabs or windows" is greyed… (read more)

Hi, I've started my laptop after 3 days, opened Firefox web browser and all my tabs are closed / lost. If I try History -> "Recently closed tabs or windows" is greyed out. How can I recover all my tabs from this computer?

Thank you, Tudor

Solved Archived 2 98

types of scrolling behavior

I cannot seem to find what it is called, but only web design related stuff to scrolling. I'm looking to change the behavior of scrolling bar, that lets me click a point a… (read more)

I cannot seem to find what it is called, but only web design related stuff to scrolling.

I'm looking to change the behavior of scrolling bar, that lets me click a point and the page stops at that point, whereas right now, it keeps scrolling to the end/top of the page (based on the direction relative to the starting point). I find the behavior pretty annoying and something that used to be done by the buttons on either end point.

Is this a relic of the past or can i opt-in to it through the config

Solved Archived 2 155

Websites do not work!

So, today i opened up my firefox and loaded up youtube; it didn't load. I tried to check my wifi speed on speedtest by ookla...the website didnt work. Then i went to redd… (read more)

So, today i opened up my firefox and loaded up youtube; it didn't load. I tried to check my wifi speed on speedtest by ookla...the website didnt work. Then i went to reddit to see if this was a bug affecting everyone anddd that also did not work. So, basically half of the websites that i use do not work right now and i can't figure out why. Everything was fine till yestderday and i havent changed any settings. Also, Wifi speed is not the problem here as i opened up ms edge and everything works.

Please help! Here's a reference image of how websites look ( imgur ) Funnily enough, imgur also did not work of mozilla.

Solved Archived 2 42

can't log into Ring.com

I've had trouble with this in the past where logging into Ring won't let me get past my user name/email address. I can hit enter, reload the page, try using tab but nothi… (read more)

I've had trouble with this in the past where logging into Ring won't let me get past my user name/email address. I can hit enter, reload the page, try using tab but nothing works. Then for some unknown reason it will go forward to the password. But this time it just won't let me proceed no matter what I do, the continue option stays grayed out. I can sign on using Edge but I don't want to use Edge or even have a second browser open just so I can see my security camera. I want Firefox to work correctly.

Solved Archived 2 97

What exactly is encrypted by Primary Password?

Good afternoon, I have read in an article a statement that Primary Password encrypts all saved logins, therefore it is safer and recommended to use it. Well, I observed t… (read more)

Good afternoon,

I have read in an article a statement that Primary Password encrypts all saved logins, therefore it is safer and recommended to use it. Well, I observed that it does not really matter if the password is set for the contents of logins.json, it does not change. What exactly is encrypted by Primary Password and how does it improve security?

I also tried to set the same password for different websites (I used a different mail tho) and the output in logins.json is different, which is even more confusing to me.

The output itself is kind of strange, the first part of it seems to be the same for almost all entries and looks like that: MEoEEPgAAAAAAAAAAAAAAAAAAAEwFAYIKoZIhvcNAwc.

Solved Archived 1 107

Cannot access the authentication box in https://intesasanpaolo.com website

I tried first time ever to download and install Firefox to access Intesasanpaolo Home banking. when clicking in "Accesso Clienti" link under the intesasanpaolo.com, the u… (read more)

I tried first time ever to download and install Firefox to access Intesasanpaolo Home banking.

when clicking in "Accesso Clienti" link under the intesasanpaolo.com, the usual authentication form does not display. Instead I get a weird graphical message error that seems to say "EOAC" (see attachment)

The same website Chrome is correctly operating.

Tried to unblock all cookies but did not help. anyone can suggest some workaround do this situation?

Solved Archived 2 72

switch port on mouse scroll

Back in the days it was always possible to change Proxy port number (or, I believe, any other numeric value) by moving the mouse scrolling wheel when the cursor is placed… (read more)

Back in the days it was always possible to change Proxy port number (or, I believe, any other numeric value) by moving the mouse scrolling wheel when the cursor is placed inside the related field. I don't know whose intelligent decision it was to disable this functionality, but it has gone since the last update (v130.0). Now the window scrolls regardless of the cursor position. It looks like it works fine, but for those who are used to this kind of functionality, it turns out to be inconvenient.

Please, roll this back before it's too late :) Thank you.

Solved Archived 3 68

Firefox is brokewn after updating to macOS 15

Yesterday I have updated tp macOS 15. Sine then I have trupuble displaying any webpages in Firefox 130. Th econnection just times out. Any other browser such as Brave, Sa… (read more)

Yesterday I have updated tp macOS 15. Sine then I have trupuble displaying any webpages in Firefox 130. Th econnection just times out. Any other browser such as Brave, Safari, Home, Edge are still working as before teh update. How to fix this please?

Solved Archived 3 448

Cannot access crash-stats.mozilla.org

Hi team, I am a researcher and trying to collect data from crash-stats.mozilla.org for my research. However, I got 403 Forbidden for several days. Can you help me to reso… (read more)

Hi team,

I am a researcher and trying to collect data from crash-stats.mozilla.org for my research. However, I got 403 Forbidden for several days. Can you help me to resolve this? Thank you in advance.

Solved Archived 1 34

Password Manager

I am trying to add a password to the password manager for a specific URL like https://example.com/page. However after I save the password it save it to the address https:… (read more)

I am trying to add a password to the password manager for a specific URL like https://example.com/page. However after I save the password it save it to the address https://example.com and removes /page. Is there a way to change this?

Solved Archived 1 115

Google default account not "defaulting"

How do I change the google account that Firefox visits first? Context: I have my work email set up for sync, but whenever I go to any google specific site or tool (Calend… (read more)

How do I change the google account that Firefox visits first? Context: I have my work email set up for sync, but whenever I go to any google specific site or tool (Calendar, gmail, docs, etc.) it defaults to my personal account instead of my work account.

Solved Archived 2 351

Window Titler not showing in Firefox

When I open up the Add-ons Manager it shows Window Titler is turned on. But Ctrl-Alt-T no longer works, there is no button showing for it, and it seems to be gone. A butt… (read more)

When I open up the Add-ons Manager it shows Window Titler is turned on. But Ctrl-Alt-T no longer works, there is no button showing for it, and it seems to be gone. A button for it does not appear in Customize Toolbar. It is the single most important reason I stay with Firefox. How do I get it to work again? Thoughts appreciated.

Solved Archived 11 120

Firefox versions.

I have a IP intercom that only works with Firefox 127.0.2 Now Firefox automatically upgrades to the latest version and I'm unable to prevent this. I'm unable to manage my… (read more)

I have a IP intercom that only works with Firefox 127.0.2 Now Firefox automatically upgrades to the latest version and I'm unable to prevent this. I'm unable to manage my intercom with the latest version. How do I turn off automatic updates.

Solved Archived 2 108