Firefox Support Forum

When I open a link in a New Tab, Firefox continually returns a blank page. (Previously, Firefox would happily open up to 10 or more Tabs for reading later, without batting an eyelid)

Firefox even declined to open my Home Page a short while ago.

The only extension I am using is Adblock Plus, and even disabling it, or restarting in Safe Mode, makes no difference.

I am using Firefox release 83.0 - and I've tried turning off Hardware Acceleration - again, no difference.

Any help/advice much appreciated Robin

At some time in the past I installed regular Firefox and updated throughout the years. But for the past maybe year or so, the updates have been Firefox ESR. I don't recall ever having installed the ESR version. Why am I only getting Firefox ESR updates?

Hi there!

Firefox 83 for some reason adds a green mask on some pictures on web pages and on some icons in tabs bar. Open picture in new tab does not help. Reinstall firefox does not help. Open picture from local computer gives nothing - green layer and weird colours

Windows 7 x64, Firefox 83

Hi - I have Google docs in Drive and everything in there is now scrambled. It is only on 1 computer, not on any other computers and the file is fine in other browsers such as Chrome. Any thoughts on how to fix this? Thank you. A screen cap is attached on when I open a new file and start typing.

Tried to send feedback on the supid move of close other/to right tabs off main right click menu and got this:

Please check back soon

We've paused submissions to this form so that we can improve how we collect feedback.

So now they not only won't listen to their users, remove all the complaints about UI changes we DON'T want or have any need for, now they don't even accept feedback. Guess they were overwhelmed.

Sheesh.

Frustrated Firefox user from Netscape v1.something (.7?). Time to move to Opera and leave Firefox to the idiots that don't know how or can't use a mouse to click the right option on a menu that "they" say is the reason for the moving of the options to a sub menu. At least they could give us an OPTION to put it back where it belongs. Ditto for the "megabar" stupidity that BLOCKS the view of my bookmarks toolbar!!!!

Hi:

I installed a few days ago the latest version of Firefox on my iMac. I am noticing that when I open a new window in Firefox, a tab is opened and it shows Search Pulse. I looked it up and it appears that it is some kind of adware that is dangerous and is hard to remove. I looked up some articles and they all seem to be written by some vendor promoting a product for removal. I am very concerned asking for more problems than what I have as I am not a technical person.

Did anyone encounter this adware and if so what's a trustworthy product to remove it?

I have Norton and the free version of Malwarebytes on my computer. None of these programs caught the installation of this adware.

Any advice would be appreciated. Thanks.

The problem began on Sunday December 6, 2020. I could no longer log in to my Charles Schwab Account with Firefox. On December 7, 2020 I called Schwab and suspected it was a problem with the Firefox browser. They had me log in using Chrome, which worked fine. Schwab said they would contact Firefox and let them know of the problem. I decided to also let you know of the problem. As of this morning, December 8, 2020 the problem still exists. Hopefully you can resolve it soon. Thank you.

I have a piece of code which has worked fine since I wrote it almost 20 years ago and which has only been fine tuned as the standards for JavaScript have been refined over those two decades. The functionality is to act when the user stops typing into a textbox for 0.9 seconds, which by trial and error I found was fast enough to act without premature invocation because the user was just typing slowly.

```javascript // in the initialization code element.addEventListener('keydown', onKeyDownName); ... function onKeyDownName(event) {

   if (timer)
       clearTimeout(timer);
   timer   = setTimeout(update, 900);
   alert("nominalIndex.js: onKeyDownName: timer=" + timer)

} // function onKeyDownName

function update() {

   alert("nominalIndex.js: update:");
   // perform the function

} ```

The alerts are only inserted, on my private test site only, to try and debug why this code is no longer working. Each time I type a character I see the alert "nominalIndex.js: onKeyDownName: timer=nnn" but no matter how long I wait I never see the alert "nominalIndex.js: update:". To get the function to work the user must take some other action which causes the function update to be called. There are no messages in the log to explain why the timer isn't popping. How can I debug this?

The code works on Chromium 87.0.4280.88 but doesn't work on FireFox 83.0 build id 20201112153044. I am running Ubuntu Linux 20.04

See this code in action at www.jamescobban.net/FamilyTree/nominalIndex.php?name=Culbert%2C%20Su&treename=&lang=en

Hi:

I am using the Safari browser on my Mac. Suddenly when I wanted to login into the Firefox account I got the 500 Error message that I pasted in the Subject. I am a new user of Firefox, just switched from Safari and I am not computer savvy...

I cannot login, I cannot create another account...

I hope I do not have to go back to Safari.... I have no idea what might cause this problem and what to do. I hope that somebody has the answer. Thanks in advance.

Firefox blocks a bank account. Bank says it is not their fault. Bank account can be accessed using a different browser. Bank account can also be accessed using Firefox on another computer. Tried to refresh Firefox and gained access to the bank account but it worked only once or twice before Firefox went back to blocking it.

I've been through these pages, and have turned off the hardware acceleration, disabled the content blocker, disabled all plug-ins and extensions, opened Firefox in safe mode, and am not running any themes, and STILL my drop down menus on webpages will not drop down. It's REALLY annoying. I'm running 83.0, on a new windows 10

I have previously not had this issue, have had no problem viewing videos on this particular website. Recently I've had a raft of of issues (since the latest Firefox upgrade??). In this instance, the website is https://www.sbs.com.au/ondemand/ I am signed in as a member. Whenever I try to play a movie or TV show, I get this message:

Video Playback Error Sorry, we’ve encountered an error playing this video. If you have an ad blocker turned on, try turning it off or whitelisting our website before trying again. This may prevent you from loading videos.

I'm PC illiterate so I have no idea how to turn off an ad blocker (as well as Firefox being my browser, I have Quick Heal Anti-Tracker installed). Can someone please provide some help with REALLY BASIC instructions (ie. as if you're talking to an alien who has never used a computer before!). TIA

I also am unable to sign in to my YouTube account so I can watch videos I've subscribed to (I can view videos otherwise on YT). When I attempt to sign in, I get this image (below).

I have emptied cache, deleted browsing history etc, makes no difference. I can access and view SBS and YT on another browser, just not on Firefox.

My website is www.santiagoroutes.nl, the subdomain is mobiel.santiagoroutes.nl The certificate is valid for both (see certificate as shown by Firefox in attached picture). The website is marked safe by Firefox, and also by Google Chrome and Microsoft Edge). The subdomain is marked safe by Google Chrome and Microsoft Edge, but Firefox marks it unsafe, and if you click Show commection details and More info you get "Verified: Not specified". Then, if you click View Certificate you see the same certificate you see when you started from the main domain.

What goes wrong?

Hi, is there a possability in Firefox to set an option to handle all cookie questions the same wayß Means: opt out any other things than ”functional essential”?

Thank You for Your Links!

I have noticed that when I type "!g" in front of my search string in the address bar, the search is done with google despite using a different search engine. In addition, almost every letter on the keyboard will search a particular domain. For example, "!r" searches through reddit.

The weird thing is that I cannot find any documentation of this anywhere, and I cannot find any settings on this anywhere. The only similar thing is being able to use "@" with a custom keyword that has been previously set in the "search engines" menu in the settings. But this menu is limited and it is difficult to add search engines to it, as it requires you to visit that website, find the green plus sign in the tiny looking glass icon on the search bar next to the address bar, and click it and add the search engine. Then you can customize the keyword and then you can use, for example "@w" for example, to search wikipedia. But not every website gives you the option to add their search engine. For example,visiting Reddit results in no green plus sign over the looking glass icon in the search bar next to the address bar, despite the fact that "!r" works just fine.

So this is all very confusing, I hope someone can tell me what is going on. Thanks.

There was a method described elsewhere to disable animated gifs by changing the image.animation_mode setting.

This setting appears to disable playing the animation, but the gif data is still loaded.

Is there some way to disable loading the gif at all?

i use google docs for school, and because of that i need to use sub and super scripts often, google has decided that CTRL + , is the shortcut but this also zooms in the page.