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Bookmark star will only edit

My Bookmark Star now can only edit my bookmarks. I can't use it to actually go to a saved bookmark and click on it. I can't add any images to show what's happening. … (read more)

My Bookmark Star now can only edit my bookmarks. I can't use it to actually go to a saved bookmark and click on it. I can't add any images to show what's happening.

Asked by rmontaperto 2 years ago

Last reply by zeroknight 2 years ago

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Keep getting Alerts

I keep getting from Mozilla Firefox alerts on so many items and it's saying I don't have McAfee which I had purchased a month ago through the main office at Office Depot … (read more)

I keep getting from Mozilla Firefox alerts on so many items and it's saying I don't have McAfee which I had purchased a month ago through the main office at Office Depot or Office Max in Green Bay, Wi WHY do you you keep saying My PC, Windows and other etc going to be blocked because i Dont have Mcafee YES I DO so Please message me back so we can get this annoying messages off my computer Thank you

Asked by marqt719 2 years ago

Last reply by zeroknight 2 years ago

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website header/links showing in reader view

I run a website that is custom built and we are seeing a potential issue in which the headers and header links are showing in the reader view of every page above the cont… (read more)

I run a website that is custom built and we are seeing a potential issue in which the headers and header links are showing in the reader view of every page above the content for the page. But I'm also not sure if this is necessarily bad or might be affecting SEO.

Does anyone know whether this is detrimental to SEO, and if so, are there any suggestions on what might be causing this to happen in the code?

Asked by cmenne 2 years ago

Last reply by robbert 2 years ago

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Firefox crashes all the time

Hi! For a few weeks now I've had the problem that my Mozilla Firefox browser keeps crashing or hanging (the image goes black, needs to be updated or then crashes complete… (read more)

Hi!

For a few weeks now I've had the problem that my Mozilla Firefox browser keeps crashing or hanging (the image goes black, needs to be updated or then crashes completely). This happens regardless of the website you open (e.g. google maps, mymaps, canva, instagram, google sheets, google drive, amazon, etc.).

Here are some of today's about:crashes IDs: bp-eee64bce-504e-4b09-bd26-d74a40240303 bp-aebd34b7-cdc1-49bd-9090-ca6b00240303 bp-b0970e4e-7f08-4672-9a4d-ca16f0240303 bp-14ded6d2-b81a-4d76-b79a-26b000240303 bp-d751619a-ce2f-4ffa-817d-0557c0240303 bp-27d145c4-4ef7-481d-9ffa-12e570240303

I already checked my RAM with memtest86. There were no errors. My tribers are updatet and I use Avast Antivirus & Cleanup Premium.

Do you have any idea, why this happens?


Kind regars, Minnie

Asked by Jasmina Abduloski 2 years ago

Answered by cor-el 2 years ago

  • Archived

JS.Heur.Calisto.2.7.4.E42F806.Gen downloaded with Ghostery update

Hi 05.03.2024 - Ghostery notified me of an available update. Whilst the update was in progress it also downloaded JS.Heur.Calisto.2.7.4.E42F806.Gen. Fortunately, my an… (read more)

Hi

05.03.2024 - Ghostery notified me of an available update. Whilst the update was in progress it also downloaded JS.Heur.Calisto.2.7.4.E42F806.Gen. Fortunately, my antivirus software caught it and quarantined it. Can you explain why this was installed with a Ghostery update and please make others aware of this please?

Asked by rorysherwood 2 years ago

Last reply by cor-el 2 years ago

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broken website

after using same web site, same computer, same FIREFOX, i am unable to log into my banking site. site does not remember my computer after upgrade to 123. have turned off … (read more)

after using same web site, same computer, same FIREFOX, i am unable to log into my banking site. site does not remember my computer after upgrade to 123. have turned off shield on that site. have switched from custom to standard. have added that address to the cookie exception list. have changed about:config, network: { i don't remember} from 5 to 4.

WHAT ELSE can i do?????

Asked by Larry Reddick 2 years ago

Last reply by cor-el 2 years ago

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  • Archived

Latest version of firefox (123.0) (32 & 64-bit)

I am an application developer for a customer information system and we have dozens of clients using our web based product. Some users recently updated to firefox versio… (read more)

I am an application developer for a customer information system and we have dozens of clients using our web based product.

Some users recently updated to firefox version 123 and are reporting issues in two different areas of our product. Both of these areas involve java script. These clients running under prior version of firefox did not have any problem and if they switch to another browser the issue is resolved. But they need to run using firefox. I have the recent version of firefox and an older version and am able to re-produce the behavior. I will also provide a screen shot of the page working and the page not working as well.

The issue is, we have a payment page in our application. The user enters a payment amount and our page then fills in several values for them and as other values are entered eventually an Add Payment button is enabled. What is not happening is when the payment is entered the action is not run and the page treats the field as not existing and eventually displays a required field icon. There is nothing the user can do at that point to get the Add Payment button to get enabled.

Asked by ron.deems 2 years ago

Answered by zeroknight 2 years ago

  • Archived

How to get started on Firefox?

Hi Firefox team and community, I am reaching out because I need help to get started on Firefox. Could you provide me with useful guides to help me getting ready to set up… (read more)

Hi Firefox team and community, I am reaching out because I need help to get started on Firefox.

Could you provide me with useful guides to help me getting ready to set up and use Firefox?

Thanks in advance for your answer and help. :)

Have a nice day ahead!

Best regards. Ethan BONNAIN

Asked by e.bonnain1 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

Number is not getting recognised

After switching to Firefox version 123, I encountered an error on our website: '1,000,000.00 is not a valid number.' It seems to be a form validation error, but it worked… (read more)

After switching to Firefox version 123, I encountered an error on our website: '1,000,000.00 is not a valid number.' It seems to be a form validation error, but it worked fine with previous versions of Firefox. The application is built using GWT (Google Web Toolkit). Any help would be appreciated. Thanks.

Asked by Bikram Singh 2 years ago

Answered by TyDraniu 2 years ago

  • Archived

Copy and Paste from Marriott.com and Hilton.com no longer working

I can't copy and paste from Marriott.com (the property names as per attached screenshot from Edge) and from Hilton.com (see attached screen from Edge text can be selected… (read more)

I can't copy and paste from Marriott.com (the property names as per attached screenshot from Edge) and from Hilton.com (see attached screen from Edge text can be selected) but still can copy and paste using Edge, Brave, Chrome, Vivaldi...

I have tried disabling add-ons, still cant copy and paste.

Asked by N.Aumond 1 year ago

Last reply by cor-el 1 year ago

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I have NEVER set a master password for sync

I bought a second laptop. The second laptop keeps insisting on a master password to sync passwords with my first. I have NEVER set up a master password on my first and I … (read more)

I bought a second laptop. The second laptop keeps insisting on a master password to sync passwords with my first. I have NEVER set up a master password on my first and I am stuck! There is no option to import from the SAME browser. My first laptop keeps downloading a CSV file that my second refuses to acknowledge that it IS a CSV file.

Firefox (on 2nd laptop) asks me if i want to save passwords and autofill, I always say yes BUT ZERO autofill. Back to the paper age. I have had to write down my pass words from my first and write them in every time. I have run every malicious software and sacn can I can find.

Ideas anyone please.

Asked by habershon 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

How do I delete the automatic list that shows when I type a letter in the URL line please?

Hello, When I type a letter in the URL space, there is a drop down selection of previous sites I have used. Some contain names of people I have searched and I don't … (read more)

Hello,

When I type a letter in the URL space, there is a drop down selection of previous sites I have used. Some contain names of people I have searched and I don't want any embarrassment if said persons happen to use my PC. Is it possible to delete the list, or, perhaps better, delete the ones with names?

I'm using Windows 10 with FF x64.

Thanks.

Asked by Bonnie2 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

BUG: Header and footer spacing when printing using Windows on ARM Drivers (Firefox ARM64 & Thunderbird x64)

We have a new ARM64 based Windows 11 computer (Robo & Kala) and a Brother HL-L5100DN printer. The printer manufacturer doesn't produce their own drivers for the Windo… (read more)

We have a new ARM64 based Windows 11 computer (Robo & Kala) and a Brother HL-L5100DN printer. The printer manufacturer doesn't produce their own drivers for the Windows on ARM64 platform, so we installed using the default Microsoft Postscript driver (for troubleshooting we also tried PCL6, MS XPS, and OpenXPS, all yielded identical results).

When printing from either Firefox (the ARM64 specific version 123.0) or Thunderbird (Windows x64 version 115.8.0), prints (as well as the print preview) appear to show the headers and footers overlapping with the text of the page (examples below). In some cases the text may not directly OVERLAP the page, but you can still see the page spacing / margins does not seem correct.

Before I show the examples, I also want to clarify:

  • To ensure that was not strictly a printer-driver issue, I tested Chrome and Edge browsers which appeared correctly.
  • To ensure it was not an issue with the page-layout, you can see in additional screenshots that choosing something like Microsoft's Print to PDF or even the built-in Save as PDF, the spacing between the header and the page content appears correct.

Hopefully this is something that can be inspected and resolved swiftly, and I hope this feedback helps! Thank you!!

Asked by NuAngel 1 year ago

Last reply by NuAngel 1 year ago

  • Archived

Where to write firefox autoconfg file if firefox is installed from Microsoft Store

I am using Mozilla Firefox on MS Windows 10. I want to add an autoconfig file to lock some preferences. As per this doc firefox.cfg and autoconfig.js need to be saved in … (read more)

I am using Mozilla Firefox on MS Windows 10. I want to add an autoconfig file to lock some preferences. As per this doc firefox.cfg and autoconfig.js need to be saved in the same directory where firefox is installed. https://support.mozilla.org/en-US/kb/customizing-firefox-using-autoconfig

I had downloaded firefox from the Microsoft store. Firefox is installed in the %programfiles%/WindowsApps folder, which is owned by 'trusted installer'. Because of this a normal user cannot write to this folder, not even with Admin access.

Is there a way to set auto config without changing folder permissions? Can I save the firefox.cfg and autoconfig.js somewhere else other than the install folder?

Asked by new_fox 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Hero Wars facebook game not loading in firefox browser

Hero Wars facebook game not loading in firefox browser and was working before and now not loading the games and games loading in all other browser like chrome and like… (read more)

Hero Wars facebook game not loading in firefox browser and was working before and now not loading the games and games loading in all other browser like chrome and like using firefox browser

Asked by mohammed 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Primary Password for password storage did not stop hack

Hi I recently was hacked unfortunately due to a stupid screw up involving a person who had hacked a friend's account and had me download some malware disguised as a "game… (read more)

Hi I recently was hacked unfortunately due to a stupid screw up involving a person who had hacked a friend's account and had me download some malware disguised as a "game he worked on" and managed to get all my passwords stored in Firefox (spent 9 hours straight changing all 200 of them and wiping the laptop). I believe I am misinterpreting some things on how secure the storage of passwords are for Firefox as I thought using the "Primary Password" function would encrypt everything properly. The hacker proved he had them unencrypted sending some examples to me to flaunt.

Was he able to attain access to the passwords due to me already having firefox open when I was compromised (even if the primary password is asked before entering each password?) Or is there some issue with firefox not storing them properly? Or is there some other less know issue with windows or edge or something "stealing" the passwords and storing them in an unencrypted file without me knowing?

This whole thing makes me feel less trustful of firefox to say the least and while the hack itself was my fault I just want to know if there was something else I could have done other than using keepass or some other password manager to exclusively store passwords (which is what I am going to do now and probably should have been doing)

TLDR - Primary password did not stop hacker from seeing passwords - Any clarification on whether this was my fault in trusting it for such things or if there is an actual issue with firefox's approach

Thanks for any help or clarification.

Asked by colza 1 year ago

Last reply by colza 1 year ago