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  • Archived

Random censorship of various swears across different sites

Hey, so I've noticed for a few weeks now that across a few different websites like Reddit & Messenger, some words that are clearly meant to be swears are replaced wit… (read more)

Hey, so I've noticed for a few weeks now that across a few different websites like Reddit & Messenger, some words that are clearly meant to be swears are replaced with the same word over and over.

For example, I was talking with one of my friends earlier in Messenger on desktop and at some point he typed "son of a bitch". When I opened up Messenger on the same platform again a few hours later, I notice that it said "son of a boss" instead. I checked Messenger on my phone, and it didn't change the word there.

The same thing occurs on my Reddit account sometimes too, where similar swears are replaced with "boss".

I'm not sure if this is even a Firefox issue, but it hasn't happened anywhere else on my computer or phone before, and my friends and I can't replicate it on their devices either. Thanks in advance for any help you can provide!

Asked by emacdonald99 2 years ago

Last reply by the-edmeister 2 years ago

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Winding up with multiple instances of firefox and session restore only restores one

I'm finding that I'm winding up with multiple instances of firefox running. I don't mean multiple windows but multiple sessions of firefox itself where each one has howe… (read more)

I'm finding that I'm winding up with multiple instances of firefox running. I don't mean multiple windows but multiple sessions of firefox itself where each one has however many windows/tabs that I may have open managed under each instance. As an example, right now on one of my machines, I see two different two different instances when I attempt to Send Tab To Device (see Groot in attachment). This has lead to me losing session data as it seems that only one instance is managed by the restore feature. I don't consider that only one instance being restored a bug but maybe devs think different; I'm not questioning the session restore feature operation here. What I'm asking here is how to merge multiple instances down to one so that sessions restore will recover all my windows/tabs. How do I figure out which windows/tabs are with which instance? How do I know which instance will be restored?

Possible Feature Request: I don't know if multiple instances being started is self inflicted or a by product of some firefox operation encountered during use; I've not deliberately started separate instances. What would be cool is a feature that only allows one instance to be running at a time. This feature could warn if there is already a managed instance running if another attempts to start and help to prevent future possible lose of session data.

Asked by Xvn 2 years ago

Last reply by the-edmeister 2 years ago

  • Solved
  • Archived

Desktop shortcut not working

I am having a problem with creating a "workable" desktop shortcut for the Walmart grocery website. (I do not have problems with any other shortcuts I have created, only … (read more)

I am having a problem with creating a "workable" desktop shortcut for the Walmart grocery website. (I do not have problems with any other shortcuts I have created, only the Walmart website shortcut). The problem only began recently, as I have had a shortcut on my desktop for Walmart for months now. When the website locked up on me one day I deleted the original shortcut I had at that time, and I have tried many times since to create another one, but none will work. I am able to click and drag, from the Walmart website, to the desktop, to create the shortcut, however when I click on the shortcut to open it I only get a blank page. This is ONLY with the Walmart shortcut I create. What's going on, and why is this happening! It's infuriating!

Asked by ahart4all 2 years ago

Answered by the-edmeister 2 years ago

  • Solved
  • Archived

Cannot find bookmark manager

Show me how to find the bookmark manager I've seen this question from two years ago, but the answer is not valid (any more). I had several machines with different purpose… (read more)

Show me how to find the bookmark manager

I've seen this question from two years ago, but the answer is not valid (any more).

I had several machines with different purposes and when I got a Firefox account, I signed them all in. Now the bookmarks are chaotic, and I want to combine them in a more rational way. I need a real manager that allows me to do this. I'm sure there is one, but I cannot find it.

Currently FF 77.0.1, according to help.

Asked by Kevin 2 years ago

Answered by cor-el 2 years ago

  • Archived

anothers webmail on my site?

On my Telenor site, there is in the corner a little letter and says webmail. When I click on that I get my old friends webmail adress and he died for 2 years ago!?? How t… (read more)

On my Telenor site, there is in the corner a little letter and says webmail. When I click on that I get my old friends webmail adress and he died for 2 years ago!?? How to get tis off from my site???? I did help him before to read his mail etc. I have tried everything and talked to Telenor but they said I have to talk to Mozilla! I cant speak så good tecnical english so I wanted to speak with some one on swedish and dont tell me to go to your fourms, I need personal help NOW! Se my picture!

Asked by dalasnuttan 2 years ago

Last reply by dalasnuttan 2 years ago

  • Archived

How to remove Firefox's pop-up for site information and microphone/camera usage

When using a website that requires the use of your microphone or camera, Firefox will ask for permission and then you will always have that pop-up in the tabs level and I… (read more)

When using a website that requires the use of your microphone or camera, Firefox will ask for permission and then you will always have that pop-up in the tabs level and I can't turn it off. I appreciate any help

Asked by fmkauer 2 years ago

Last reply by cor-el 2 years ago

  • Archived

An issue with displaying images on certain sites/FF's profile folder/storage?

Hey all - been trying to troubleshoot an issue with Firefox (multiple of the latest versions, but 77 currently) on Mac OSX Catalina, appreciate any help! Issue: Certain … (read more)

Hey all - been trying to troubleshoot an issue with Firefox (multiple of the latest versions, but 77 currently) on Mac OSX Catalina, appreciate any help!

Issue: Certain websites intermittently display strange behavior, such as not loading interactive content (videos/gifs on reddit, for example, displaying as static images) and some sites not loading images at all (Twitter shows empty boxes where images would be) and a few other similar issues.

Steps I've tried: - Using a private window solves almost all the issues. But disabling all extensions and plugins in a normal window doesn't solve it. (I believe I understand private windows to use the RAM for caching but use the HDD under normal circumstances?) - Enabling/disabling VPN makes no difference, nor does what network I'm on, and other devices on this network have no similar issues - Other browsers on the same computer have no issues - Malware, anti-virus, etc all are active and scan has been run a few times. - Apple's hardware diagnostic turns up no issues, and this has happened now in FF over multiple of the latest versions (not sure when exactly it started) on two different Macbooks, though the new one is from an image of the old one (maybe that's something?) - Uninstalling/reinstalling FF does not make a difference

Where I'm at: The only thing that sort of worked (But it's now stopped working on certain sites, but continues to work for others) is moving FF's profile folder, uninstalling, and reinstalling. I was lead to believe FF would then create a new folder when this happened, but it just kicked up an error for me and wouldn't start. When I moved the old profile folder back and started up the freshly installed version with the old profile folder, the problems were all solved. Though as mentioned, they are starting to happen again on some of the sites. No errors or changes have been made that I can identify, plenty of space available on the HDD, etc.

I've become a big fan of FF over the years (over Chrome), and want to stay in a privacy-focused browser, but I haven't been able to find much that seems to help this specific situation online. Any help is appreciated!

Asked by alex144 2 years ago

Last reply by Shashank Shekhar 2 years ago

  • Archived

How to clear form

It seems most answers to this question tell you to clear browsing data and the autofill entries. That's not what I want. Say you have a form that contains previous data, … (read more)

It seems most answers to this question tell you to clear browsing data and the autofill entries. That's not what I want.

Say you have a form that contains previous data, whether manually entered or autofilled. You want to use autofill for the entire form, but by default it doesn't overwrite fields with entries. How do I clear the form and start fresh so autofill can do its job?

Asked by 24michaelpartridge 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

incorrect checksums of downloaded Firefox

Every time I download a new release of Firefox (win64 german), I check the downloaded file at virustotal and check the hashes published under http://releases.mozilla.org/… (read more)

Every time I download a new release of Firefox (win64 german), I check the downloaded file at virustotal and check the hashes published under http://releases.mozilla.org/pub/firefox/releases/<Version>, e.g. http://releases.mozilla.org/pub/firefox/releases/78.0.1/SHA256SUMS Up until release 77.0 the hashes matched but for 77.0.1 and also the current release 78.0.1 the hashes do not match, neither SHA256 nor SHA512. For "win64/de/Firefox Setup 78.0.1.exe" the SHA256 hash should be 56cff68e3f0cb76a6404d675f7e1bacc40ebaba7bbb5cadcb4950378656ab0a6 but the calculated hash is 8e69755f257aba44b6bbe5079e17f3bff8b62ddc27de9e1c479686e9ad871dfb When checking at virustotal, the file is recognized as scanned before and the displayed hash is the one I calculated, so at least my downloaded file is equal to the file other persons downloaded. Could it be that since v77.0.1 the published hashes are incorrect?

Asked by juergen.renner1 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Doxy.me Webcam not showing my video.

My health provider uses doxy.me for telehealth. Whenever we set up a session using Firefox on my laptop my healthcare provider can't see me on his end. I used doxy.me tro… (read more)

My health provider uses doxy.me for telehealth. Whenever we set up a session using Firefox on my laptop my healthcare provider can't see me on his end. I used doxy.me troubleshooter and it gets stuck at "loading video stream". Using the same laptop but instead using Microsoft Edge and the video works fine. I have used Firefox for other web conferences using Zoom and that works fine. Any reason why this is happening?

Asked by sparky1957 2 years ago

Last reply by sparky1957 2 years ago

  • Archived

browser control

On the preferences page (general) it show my browser is being managed by my organization (ImportEnterpriseRoots) but this is my personal computer which should not be conn… (read more)

On the preferences page (general) it show my browser is being managed by my organization (ImportEnterpriseRoots) but this is my personal computer which should not be connected to any organization. Please advise if this is message and organization name are a normal default or if this indicates a problem with my browser/computer.

Thank-you

Asked by takedagk 2 years ago

Last reply by cor-el 2 years ago

  • Archived

When Firefox plan to support conic-gradient?

MDN web docs here, but I got blank when Firefox 77 run the demo. https://developer.mozilla.org/en-US/docs/Web/CSS/conic-gradient I checked the caniuse, might also firefox… (read more)

MDN web docs here, but I got blank when Firefox 77 run the demo. https://developer.mozilla.org/en-US/docs/Web/CSS/conic-gradient

I checked the caniuse, might also firefox 78? also firefox 80? come on dude! https://caniuse.com/#search=conic-gradient

Asked by LEORChn 2 years ago

Last reply by TyDraniu 2 years ago

  • Archived

Mozilla error message after entering 10-digit rrecovery code: "Your e-mail was just returned. Mistyped email?"

First, I see this alert on my laptop's homepage: "Reconnect to Forefox Account" I go through the several steps ending with entering a 10-digit recovery code. Then this er… (read more)

First, I see this alert on my laptop's homepage: "Reconnect to Forefox Account"

I go through the several steps ending with entering a 10-digit recovery code.

Then this error message in red: "Your email was just returned. Mistyped email?"

Wut?!?

Asked by jpmcg3 2 years ago

Last reply by Wesley Branton 2 years ago

  • Archived

Problem with site only in mozilla

When I am trying to open site hypermission.ru in Mozilla I see some strange things. Big objects and broken fonts. In other browsers I dont have the same problems. Please,… (read more)

When I am trying to open site hypermission.ru in Mozilla I see some strange things. Big objects and broken fonts.

In other browsers I dont have the same problems.

Please, help!

P.S. I dont have some addons on mozilla. I use it clear.

Asked by makyshin 2 years ago

Last reply by Balázs Meskó 1 year ago

  • Archived

Firefox / "consent.exe" crashing in infinite loop on startup

I have had the following issue 5 times now over a longer period of time (Windows 10, Firefox 77.0.1 and earlier versions). Rarely, when I want to start Firefox, I get stu… (read more)

I have had the following issue 5 times now over a longer period of time (Windows 10, Firefox 77.0.1 and earlier versions).

Rarely, when I want to start Firefox, I get stuck in an infinite loop. The mouse cursor changes to a "loading" cursor and starts flickering forever, trying to start Firefox. This is bad enough for my whole system to behave strangely, e.g. mouse clicks will randomly not register or release.

Upon inspecting the task manager, I find that `consent.exe` repeatedly pops up and disappears. I assume it crashes and then firefox tries to restart, repeating in an infinite loop ... I only recently found a dubious/hacky way to stop this without logging out or restarting my pc: When I forcefully rename `C:/Windows/System32/consent.exe` via console, e.g. to `.../consent.exe_`, Firefox will crash "properly" with an error message and I can rename it back.

I have no idea what this `consent.exe` does or why it is called, which makes finding the cause or fixing the issue very hard..


Details / attempted fixes

The most recent time I had this issue, it appeared after trying to open an external link while Firefox was open. Firefox then found a new update and started automatically updating to the newest version (77.0.1), before trying to open the link and giving an error message (I don't remember what it was..). To properly apply the update I closed Firefox, tried to open it again, and I started getting this infinite crash loop.

This is not the first time I had this exact same issue, but the cause seems to vary. The first time I encountered this was back when there was a buggy Windows update, which if I read my logs correctly seems to have been at the end of February 2020. As far as I can remember at this time, the issue appeared immediately after restarting my PC and updating Windows (no opening of external links involved). The only way I managed to fix it was by uninstalling that Windows update. I disabled the following updates for some months. At this time I assumed the cause was the buggy Windows update, but since then I had the same issue 4 more times. Of the times I can remember the issue appeared immediately after

  • updating windows
  •  ??
  •  ??
  • clicking an external link
  • clicking an external link > automatic Firefox update > restart Firefox > crash

Every time I got this issue I tried many things to fix it, including

  • restarting Firefox
  • restarting the PC
  • deleting my Firefox profiles in `%AppData%\Mozilla\Firefox\Profiles` and `%AppData%\..\Local\Mozilla\Firefox\Profiles`

none of the above worked any time I had this issue - nonetheless the issue would disappear randomly without me knowing what fixed it.

The first time when it was seemingly caused by the buggy Windows update, I even uninstalled and reinstalled all of Firefox, including deleting my Profiles in AppData. Even then, the issue persisted on a completely clean and barebone install of Firefox. However, since then it is seemingly caused by opening external links and the problem always randomly disappeared before I got to try a clean Firefox install.

The most recent time, the issue disappeared while I was trying `firefox.exe --version`, `firefox.exe --help` to find out my Firefox version (I don't know the correct commands, so nothing happened). This did not work, but when I then tried to start Firefox again, I got about 10 or so error messages on the first attempt (unfortunately, I don't remember the error message..), and then the issue was gone on the second attempt to restart Firefox.

One other random guess I have is that some of my about:config settings may be related, in particular I completely disabled any links from opening popups, be it a new tab or window. But this sounds really like a bug and I certainly do not want to undo this setting.


In the end I am not even sure if this is a Firefox or Windows issue, and I am also not sure what would be a better place to look for support. Should I submit the above as bug report?

I am also very reluctant to try to reproduce the issue since I have no idea what the fix is and spent hours on it every time.

Asked by Shiwa 2 years ago

Last reply by Shiwa 1 year ago