Showing questions tagged: Show all questions
  • Archived

I cannot add a site to Exception list to allow a site to automatically play sound.

"Auto sound off" is automatically off on a site when a new video appears. I go to a site where I would like it to play automatically. My universal setting is "do not allo… (read more)

"Auto sound off" is automatically off on a site when a new video appears. I go to a site where I would like it to play automatically. My universal setting is "do not allow." But, when I go to FFox Preferences > Privacy & Security > Autoplay I cannot add a site to exception list which I guess will allow the sound to automatically play.

Asked by mikemo127 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Prevent a Website to automatically change to the Main Page after opening a Link

Hi, is there a way to stop a website to automatically forcefully boot me to their main page after like 1sec? In my case its this Link: https://multiversus.bugs.wbgames.… (read more)

Hi,

is there a way to stop a website to automatically forcefully boot me to their main page after like 1sec?

In my case its this Link: https://multiversus.bugs.wbgames.com/bug/MVS-1-3162 It straight up throws me back to the original website after being able to see it for probably less than a second.

Thanks in advance!

Asked by Dharc 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

lost tabs

Hi, the problem is as follows. After reinstalling Windows, I reinstalled the browser and as soon as I logged in, it could not synchronize my tabs from the account and imp… (read more)

Hi, the problem is as follows. After reinstalling Windows, I reinstalled the browser and as soon as I logged in, it could not synchronize my tabs from the account and important information disappeared. Is it possible to restore the tabs from a week ago?

Asked by Snorki 2 years ago

Last reply by Paul 2 years ago

  • Archived

Widevine CDM doesnt install

Hello! I'm having an issue with Netflix, i am unable to play anything there at all. It always shows a message saying "firefox is installing components needed to play the… (read more)

Hello!

I'm having an issue with Netflix, i am unable to play anything there at all. It always shows a message saying "firefox is installing components needed to play the audio or video on this page" and refuses to load anything, showing an error, F7701-1003.

After some investigation, i found out that the issue is with Firefox not loading "Widevine Content Decryption Module provided by Google Inc.". I have seasrched and tried several troubleshooting processes, and was unable to find a solution. Refreshing, reinstalling, manually deleting the profile folder, all fails

Asked by kowaiser 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

Keyboard shortcut to switch focus to bookmarks toolbar

Is there currently a keyboard shortcut to switch the focus to the Bookmarks Toolbar? If not, are there any plans to add one? If not, I would like to request that funct… (read more)

Is there currently a keyboard shortcut to switch the focus to the Bookmarks Toolbar?

If not, are there any plans to add one?

If not, I would like to request that functionality.

Thanks, Rick

Asked by regapal 2 years ago

Answered by cor-el 2 years ago

  • Archived

Access denied from this server to Johnlewisonline.com

Recently when I get an email from John Lewis eg about new products and I click to go to their site I get an "Access Denied from this server" message. Then I have to go on… (read more)

Recently when I get an email from John Lewis eg about new products and I click to go to their site I get an "Access Denied from this server" message. Then I have to go on Safari (which I hate!) to access the site. Please can you help, there had been no problem for years until now.

Asked by raefether 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Ctrl + T not working

Ctrl + T no longer opens a new tab, but instead brings me to the third tab I have open. If I have less than 3 tabs open, it either does nothing (for one tab) or brings me… (read more)

Ctrl + T no longer opens a new tab, but instead brings me to the third tab I have open. If I have less than 3 tabs open, it either does nothing (for one tab) or brings me to the second/third (for two or three tabs). Other keyboard shortcuts are not glitched like this. Why is this happening and how I can fix it?

I have already reinstalled Firefox and restarted my computer, but neither of those have done anything.

Asked by Taigafox 2 years ago

Last reply by cor-el 2 years ago

  • Archived

URGENT Did you send out an update this morning or last night?

This morning I was asked to update and I clicked on it. Firefox did a restart. After some reflection on my part, I realized the request to update did not have a Firefo… (read more)

This morning I was asked to update and I clicked on it. Firefox did a restart. After some reflection on my part, I realized the request to update did not have a Firefox logo or name. So, did you send out an update this morning or have I been hacked??? Please advise Paul Kuebler

Asked by 93kueb 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Importing logins on Firefox

I have 2 Firefox installs on my Mac. I am trying to import my logins to the newer version but it will not allow me to do it. I have set the signon Mgt, to "True". I have … (read more)

I have 2 Firefox installs on my Mac. I am trying to import my logins to the newer version but it will not allow me to do it. I have set the signon Mgt, to "True". I have an older version on the Mac 91.13 and the new version 104.0.2. When I click on the file to import the logins nothing happens. This is on a new M1 Mac Mini. Any info would be appreciated.

Asked by jcklebanoff 2 years ago

Last reply by cor-el 1 year ago

  • Archived

multiple logins.json.corrupt files -- can I delete them?

Background I tried to log in to a website that I use often and discovered that all of my saved logins had disappeared. After some looking around here, I was able to rest… (read more)

Background

I tried to log in to a website that I use often and discovered that all of my saved logins had disappeared. After some looking around here, I was able to restore the passwords by replacing logins.json with a "previous version" of the file (about a day old).

about:profiles shows only one profile, the default. There are, however, 4 other "default" profiles in the "profiles" folder, including one from 2017. I ignored all of these older "default" profiles.

Although using the "previous version" seems to have solved the problem, there are a number of files in my default profile, including

  • logins.json.corrupt
  • 14 more files named login.json.corrupt-1 through login.json.corrupt-14, and
  • logins-backup.json

I didn't notice logins-backup.json until after I had replaced the bad file with the "previous version" file, so I don't know if this was created before the problem started (I doubt it) or afterwards.

Questions

  1. If this happens again and there exists a logins-backup.json file, is that a possible file that can be used to replace a bad logins.json?
  2. Can I delete all those logins.json.corrupt files? Is there any way to use them? Is there any reason to keep them?

Asked by Luminary99 2 years ago

Last reply by Luminary99 1 year ago

  • Archived

Signing out of Google mid-session

I'm experiencing a consistent issue where I will be signed out of my Google accounts in the middle of using them. I regularly use Google Docs, Gmail, and other Google ser… (read more)

I'm experiencing a consistent issue where I will be signed out of my Google accounts in the middle of using them. I regularly use Google Docs, Gmail, and other Google services for work, and as such am typically logged into 2 or 3 accounts at once. While I'm in the middle of using them, I will suddenly be signed out of all 3 simultaneously, and have to sign back in. This can occur even in the middle of writing a sentence or other use, not just on closures like I've read about others experiencing. This does not seem to occur with other websites/accounts, but can happen while using any Google product, so I'm not sure if it's a Firefox issue or a Google issue. My tracking protection is set to standard and I do not have Firefox set to delete cookies and site data on closure, which I read had an impact on some other users. I am using version 104.0.2 64-bit, and have been experiencing this issue for a couple weeks now. It seems to occur randomly - I can go days without experiencing it, and just prior to posting this I had it happen twice in a 15 minute minute period.

Asked by josh.k.mac 2 years ago

Last reply by josh.k.mac 1 year ago

  • Archived

Cannot Accept risk and continue

Hello, Firefox is not showing Accept the risk and continue-button when advance button is clicked. Due to this i am not able to access server. Image is attached for refer… (read more)

Hello,

Firefox is not showing Accept the risk and continue-button when advance button is clicked. Due to this i am not able to access server. Image is attached for reference.

Using 104.0.2 (64-bit) on Window 11

No other browser I have used is having this issue with this site, just Firefox.

Asked by Zergling 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Tabs on Bottom

Hi All OK so I got a new laptop last night it's running Win 11 on it and I reinstalled Firefox version 104.02 (64 bit). I then copied over my old Firefox's Chrome folder… (read more)

Hi All

OK so I got a new laptop last night it's running Win 11 on it and I reinstalled Firefox version 104.02 (64 bit). I then copied over my old Firefox's Chrome folder with userchrome.css in it that was working fine on the old Firefox to drop the tabs to bottom. Oddly though it is not working in the new install. Below is the code I have from the old laptop. What adjustments might be needed to drop the tabs to the bottom?

I also have some color customization's to color the folders tanish but that too is not working

Thanks Dave

@import url(userChrome-color_bookmark_folders_Proton89.css);


/* Source file https://github.com/MrOtherGuy/firefox-csshacks/tree/master/chrome/tabs_on_bottom.css made available under Mozilla Public License v. 2.0
See the above repository for updates as well as full license text. */

/* Modify to change window drag space width */
/*
Use tabs_on_bottom_menubar_on_top_patch.css if you
have menubar permanently enabled and want it on top
*/

/* IMPORTANT */
/*
Get window_control_placeholder_support.css
Window controls will be all wrong without it.
Additionally on Linux, you may need to get:
linux_gtk_window_control_patch.css
*/

:root{ --uc-titlebar-padding: 0px; }
@media (-moz-os-version: windows-win10){
:root[sizemode="maximized"][tabsintitlebar]{ --uc-titlebar-padding: 8px }
}
#toolbar-menubar[autohide="true"] > .titlebar-buttonbox-container,
#TabsToolbar > .titlebar-buttonbox-container{
position: fixed;
display: block;
top: var(--uc-titlebar-padding,0px);
right:0;
height: 35px;
}
/* Mac specific. You should set that font-smoothing pref to true if you are on any platform where window controls are on left */
@supports -moz-bool-pref("layout.css.osx-font-smoothing.enabled"){
:root{ --uc-titlebar-padding: 0px !important }
.titlebar-buttonbox-container{ left:0; right: unset !important; }
}

:root[uidensity="compact"] #TabsToolbar > .titlebar-buttonbox-container{ height: 30px }

#toolbar-menubar[inactive] > .titlebar-buttonbox-container{ opacity: 0 }

#navigator-toolbox{ padding-top: var(--uc-titlebar-padding,0px) !important; }

.titlebar-buttonbox-container > .titlebar-buttonbox{ height: 100%; }

#titlebar{
-moz-box-ordinal-group: 2;
-moz-appearance: none !important;
--tabs-navbar-shadow-size: 0px;
}

.titlebar-placeholder,
#TabsToolbar .titlebar-spacer{ display: none; }
/* Also hide the toolbox bottom border which isn't at bottom with this setup */
#navigator-toolbox::after{ display: none !important; }

@media (-moz-gtk-csd-close-button){ .titlebar-button{ -moz-box-orient: vertical } }

/* These exist only for compatibility with autohide-tabstoolbar.css */
toolbox#navigator-toolbox > toolbar#nav-bar.browser-toolbar{ animation: none; }
#navigator-toolbox:hover #TabsToolbar{ animation: slidein ease-out 48ms 1 }

/* Source file https://github.com/MrOtherGuy/firefox-csshacks/tree/master/chrome/tabs_on_bottom_menubar_on_top_patch.css made available under Mozilla Public License v. 2.0
See the above repository for updates as well as full license text. */

/* Menubar on top patch - use with tabs_on_bottom.css */
/* Only really useful if menubar is ALWAYS visible */

:root{ --uc-window-control-width: 0px !important }

#navigator-toolbox{ padding-top: calc(29px + var(--uc-titlebar-padding,0px)) !important }

#toolbar-menubar{
position: fixed;
display: flex;
top: var(--uc-titlebar-padding,0px);
height: 25px;
width: 100%;
overflow: hidden;
}

#toolbar-menubar > .titlebar-buttonbox-container{ height: 29px; order: 100; }

#toolbar-menubar > [flex]{ flex-grow: 100; }
#toolbar-menubar > spacer[flex]{
order: 99;
flex-grow: 1;
min-width: var(--uc-window-drag-space-width,20px);
}

#toolbar-menubar .titlebar-button{ padding: 2px 17px !important; }

#toolbar-menubar .toolbarbutton-1 { --toolbarbutton-inner-padding: 3px }

/* TABS: height */*|*:root { --tab-toolbar-navbar-overlap: 0px !important; --tab-min-height: 20px !important;
--tab-min-width: 80px !important;

#tabbrowser-tabs {
width: 100vw !important;
}
#main-window:not([chromehidden*="toolbar"]) #navigator-toolbox {padding-bottom: var(--tab-min-height) !important;}

.tab-background {
border-radius: 8px 8px 0px 0px !important; border-image: none !important;
}
.tab-line {
display: none;
}

.tab-close-button {
color: red!important;
}

Asked by scottish2 2 years ago

Last reply by scottish2 1 year ago

  • Locked
  • Archived

audio/video will not load/play

I can play videos and audios on another browser or files stored on my computer, but just now I cannot on Firefox. I saw the FAQ explanation about Windows 7, but I have be… (read more)

I can play videos and audios on another browser or files stored on my computer, but just now I cannot on Firefox. I saw the FAQ explanation about Windows 7, but I have been using Firefox for years including just hours ago using Windows 7. Why would this happen right now? Did some new version just get installed? If so, can I return to the prior version and turn off the automatic update?

Thanks, Phil

Asked by pej6446 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Disable the Reader View vertical toolbar, that floats on the left side of the screen

Hello! I'm using Firefox MSIX on a laptop with an OLED screen. To avoid burn-in, static elements on the screen are discouraged. Unfortunately, when the Reader View is … (read more)

Hello!

I'm using Firefox MSIX on a laptop with an OLED screen. To avoid burn-in, static elements on the screen are discouraged.

Unfortunately, when the Reader View is enabled on Firefox, a vertical toolbar appears and is constantly on the same spot on the screen.

I would like to have this toolbar disabled or have it to hide/show depending on mouse prompt. Is there a built-in setting I could change to make this happen?

Would this solution here be my only option and would it work on Firefox MSIX? Finding the firefox profile on the Microsoft Store app is tricky.

Thank you.

Asked by fawlan 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

Access to mail.yahoo.com via Firefox

Cannot login to mail.yahoo.com via Firefox on this PC. I can do so via Chrome. When attempting to connect to mail.yahoo.com via Firefox I can enter my email address but a… (read more)

Cannot login to mail.yahoo.com via Firefox on this PC. I can do so via Chrome. When attempting to connect to mail.yahoo.com via Firefox I can enter my email address but all I get from Yahoo is "We are unable to process your request at this time

Please try in minutes"

Note that the problem does NOT occur when using Chrome at the same sitting using the same PC. Have tried selecting the "shield" symbol to the left in the address to no result nor does trying to select the lock symbol. At this point I am ready to say goodby to Mozilla Firefox which I have used for several years. But unless a solution is found it is time to say GOODBYE Firefox. I will watch my email via another browser for any possible solutions. Thanks in advance, Hall Blankenship [removed email from public]

Asked by HallB 1 year ago

Last reply by petergroft 1 year ago

  • Archived

Shopify App not opening apparent JSON at position 0 problem

I was working just fine with a Shopify App and the next day the app won't open displaying this message: "Unexpected token < in JSON at position 0" How can I fix this?… (read more)

I was working just fine with a Shopify App and the next day the app won't open displaying this message: "Unexpected token < in JSON at position 0" How can I fix this? Thanks for the helping hand.

Asked by Douglas 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Help with bookmarks

Need help. Just installed Firefox on Windows 11 on a new computer. I tried to sync the bookmarks so that it was like all the other versions I've had. But, I can't. I can … (read more)

Need help. Just installed Firefox on Windows 11 on a new computer. I tried to sync the bookmarks so that it was like all the other versions I've had. But, I can't. I can put bookmarks on the Bookmarks Toolbar, but where I used to have the Bookmarks Menu on the top right of monitor I can't seem to do it. I miss opening a folder and having multiple bookmarks opening all at once. A little help please. Thanks....

Asked by angus21 1 year ago

Last reply by Mr429er 1 year ago