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cannot access one particular website. either error message 'timed out' OR 'problem loading page' appears. I have tried two browers and several search engines; removed bookmark/favorites and saved password for this site

cannot access one particular website. either error message 'timed out' OR 'problem loading page' appears. I have tried two browers and several search engines; removed bo… (read more)

cannot access one particular website. either error message 'timed out' OR 'problem loading page' appears. I have tried two browers and several search engines; removed bookmark/favorites and saved password for this site

Asked by jeanstclair 2 years ago

Last reply by bpd303 2 years ago

  • Solved
  • Archived

firefox mouse hover effects delayed

Hello, After installing Firefox (103.0.2) on a clean install of Manjaro (21.3.7) Gnome (42.4), I started noticing that mouse hover effects such as highlighted tabs, UI o… (read more)

Hello,

After installing Firefox (103.0.2) on a clean install of Manjaro (21.3.7) Gnome (42.4), I started noticing that mouse hover effects such as highlighted tabs, UI of a video-player appearing etc. are delayed after my PC exits hibernation (I am not sure if that is the only cause and if that really IS the cause). Weirdly enough the select menu I used to answer the "Which topic best describes your question?" question to create this post experiences no delay in highlighting the hovered element. Relaunching Firefox fixes this issue temporarily.

To be clear this is no performance issue since everything except mouse hover related interactions are fluid.

Thanks for helping out

Asked by Nydragon 2 years ago

Answered by Nydragon 1 year ago

  • Archived

Tab closes when file downloaded

When I download a file from a Yahoo email the tab with Yahoo closes. I can reopen the tab by going to History, Recently closed tabs, but I would prefer for the Yahoo tab… (read more)

When I download a file from a Yahoo email the tab with Yahoo closes. I can reopen the tab by going to History, Recently closed tabs, but I would prefer for the Yahoo tab to remain open.

Asked by rctiffany 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Why does Yahoo Mail close right after I open an attachment (pdf, jpg, Word, Excel, etc.) only on Firefox?

Right after I open or save an attachment from Yahoo Mail while using Firefox, Yahoo Mail closes all of a sudden. This just started happening about 2 months ago, in June … (read more)

Right after I open or save an attachment from Yahoo Mail while using Firefox, Yahoo Mail closes all of a sudden. This just started happening about 2 months ago, in June this year. I don't think I changed any settings.

Asked by edkurtzman 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Can't sign in on new PC, can't change password

I keep trying to sign in on my new Win 10 laptop. I have been double-checking my email and password each time; I am 100% certain they are correct, as I receive an account… (read more)

I keep trying to sign in on my new Win 10 laptop. I have been double-checking my email and password each time; I am 100% certain they are correct, as I receive an account authorization email each time I try; when it's obviously incorrect, it does not send this email.

When I enter the code I am given, I am told my password is incorrect. Okay, no problem, I still have my old device where I'm still signed in. I tried to change the password -- old password is incorrect?!

I have had the same password for much longer than what is likely recommended for security reasons. I *know* what it is and yet I'm still being told it's incorrect.

Please help me. I can't work on my projects without my browser set up properly on my new PC. It's absurd that I can't even change it on my old PC.

Asked by Bab 1 year ago

Last reply by Dropa 1 year ago

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Wrong channel selected by Firefox on multi-channel external sound card

Hi, I am using Firefox 103.0.2 on a M1 Mac with an external sound card with multiple stereo outputs pairs (1-2, 3-4, etc.) Whatever the system selection for default ster… (read more)

Hi, I am using Firefox 103.0.2 on a M1 Mac with an external sound card with multiple stereo outputs pairs (1-2, 3-4, etc.)

Whatever the system selection for default stereo output is (e.g., 3-4), firefox will systematically select the first output pair (1-2) of the external sound card. All other applications (Chrome, Safari, Music, etc.) output on the selected default stereo output (3-4)

I can see I am not the only one to face the problem but threads are hard to read and understand.

Thanks for your help! Theo

Asked by theosafar 2 years ago

Last reply by kanliot 1 year ago

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Unable to access many sites, which I could previously

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to … (read more)

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to access "http://booking.jetstar.com/au/en/booking/select-flights" on this server".

Reference #18.62052017.1660274157.1f6107dd Other sites like my banking site I can access freely on Edge but cannot on Firefox. No error message in that case, just says error try again. All this started after I loaded Norton. I have had them look at the system, and they have, but also point out that it is not them as I can access the site from Edge. I have looked at the help page and their are thousands of people with the same query but no fixes! As a long term supporter of Firefox I am disappointed that I now have to use Edge to do most of my business. HELP

Asked by arf112 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

PDF Editor

Trying to download, install or find the PDF Editor in Firefox. When i go to menu there is no "application" selection button. there is no PDF Button. There is no "Docum… (read more)

Trying to download, install or find the PDF Editor in Firefox. When i go to menu there is no "application" selection button. there is no PDF Button. There is no "Documents" button to open a saved document on "Documents" Am i missing something? I am on auto updates so i should be using the current version of Firefox.

Asked by mbugosh 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

How to hide the full URL from address bar?

I have the browser.urlbar.trimURLs switched to TRUE but still as you can see in the screenshot it shows the complete URL with the protocols. I do not want this, I want it… (read more)

I have the browser.urlbar.trimURLs switched to TRUE but still as you can see in the screenshot it shows the complete URL with the protocols. I do not want this, I want it to hide it and only show the main link like youtube.com instead of https://youtube.com

Asked by Amay 2 years ago

Answered by Amay 2 years ago

  • Archived

Please help a visually impaired user...

I am a visually impaired individual, who is struggling at times to clearly and efficiently see the controls, menus, and bookmarks on the FF browser header/pages. I have a… (read more)

I am a visually impaired individual, who is struggling at times to clearly and efficiently see the controls, menus, and bookmarks on the FF browser header/pages. I have adjusted every setting, on my own system and within FF, that I can find and think of. I have the webpages set the way I need them to be; I just continue to struggle with the Tab headers, menus, and bookmarks within FF itself. If anyone can help me, it would be GREATLY appreciated. TIA.

Asked by SnowmanKPT 2 years ago

Last reply by Terry 2 years ago

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Lately I have been unable to access links sent to me via gmail - when I click on them nothing happens. Even if I cut and paste them into Microsoft Edge they do not work, although I can open websites in the normal manner.

Sorry I asked the question in the title. I cannot open links in emails or on websites sometimes. I am using Firefox but even if I paste the link into Microsoft Edge the l… (read more)

Sorry I asked the question in the title. I cannot open links in emails or on websites sometimes. I am using Firefox but even if I paste the link into Microsoft Edge the link will not work. I do not know why and it has only started happening lately - within the last month or so. Any advise gratefully received. Maybe it is my system or settings or Firefox or Bitdefender. I am a techophobe so please bear that in mind when you respond. Thank you

Asked by shawesadmin 2 years ago

Last reply by shawesadmin 2 years ago

  • Archived

Confirmation code email

Not receiving confirmation code email. I have checked the spam folder, am checking emails on three devices and have added the Firefox email to my contacts. Have tried 6 t… (read more)

Not receiving confirmation code email. I have checked the spam folder, am checking emails on three devices and have added the Firefox email to my contacts. Have tried 6 times.

  • Archived

Failing to login to my Netspend.com account ?

Hello I am continuing to fail logging in to my Netspend.com account. I am logging in with the correct Username and Password recognized by NetSpend. I have removed the ca… (read more)

Hello

I am continuing to fail logging in to my Netspend.com account. I am logging in with the correct Username and Password recognized by NetSpend. I have removed the cache. I have investigated if cookies relative to this NetSpend address are blocked. None are. NetSpend support shows no error with my account, on their computers. And, they have no control of cookies.

Would you suggest what I can modify to be successful in logging into my account in NetSpend.com from my Desktop computer ?

NetSpend technical support suggested not to SAVE my Password or Username, having Firefox as my operating browser, proposing Firefox will revert to a former password, unseen by me; thereby not allowing me entry into my NetSpend account.

                   Respectfully
                      Michael

Asked by Michael Kevin 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Remote Control?!

So, I was just going to Youtube, and on the search bar, there was a little robot. I hovered my cursor over and it said I was under remote control. The reason is DevTools … (read more)

So, I was just going to Youtube, and on the search bar, there was a little robot. I hovered my cursor over and it said I was under remote control. The reason is DevTools whatever that is. I do some research and turn it off. Go back in and it reappears again. Please help.

Asked by yolando452 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox bookmark sync add-on

No bookmark sync app. Actually there is. But because of the following problem. It's like nothing. 1 Firefox login bookmarks. Unable to load old bookmarks Or it can't be … (read more)

No bookmark sync app. Actually there is. But because of the following problem. It's like nothing.

1 Firefox login bookmarks. Unable to load old bookmarks Or it can't be overwritten and you can't pick and choose to sync. I can't give the bookmark a name. For example, save the name win10 on 07/08/22. List. If a bookmark is broken, it cannot be fixed. Or, it may not be synchronized with Linux and Windows. then My bookmarks are blank. state of nothing This is the problem with Firefox default login bookmarks.

2 I Clear Browsing Data https://addons.mozilla.org/en/firefox/addon/clear-browsing-data/?utm_source=addons.mozilla.org&utm_medium=referral&utm_content=featured I use this bookmark. then.

3 Bookmarks created by individuals https://addons.mozilla.org/en/firefox/addon/syncmarx/?src=search syncmarx

https://addons.mozilla.org/en-US/firefox/addon/fvd-synchronizer/?utm_source=addons.mozilla.org&utm_medium=referral&utm_content=search EverSync Bookmarks This bookmark login will be canceled and all data will be lost. So I tried contacting the developer. No answers.

These were the problems I was facing right now.

I'm saving bookmarks manually so it's very dangerous and inconvenient. There are many cases where I forgot to save by my mistake.

thank you. I hope it improves.

Ah, Clear Browsing Data, other additional functions work normally even if you use this.


This story has nothing to do with Firefox. Because it is a problem caused by an add-on created by an individual I am aware of it too. But there is no place for me to complain.

Asked by 동우 2 years ago

Last reply by 동우 2 years ago