Showing questions tagged: Show all questions
  • Archived

Can’t reinstall Firefox

I, foolishly, deleted a folder, in Windows 10, labeled Old Firefox Files. Now, I cannot reinstall a functional Firefox. Firefox will install but all I get is a empty brow… (read more)

I, foolishly, deleted a folder, in Windows 10, labeled Old Firefox Files. Now, I cannot reinstall a functional Firefox. Firefox will install but all I get is a empty browser window that will not link to anything. Is there any help or am I doomed to use Edge?

Asked by winiarskic 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Lost Bookmarks/Passwords

I have set up my new laptop using migration but on my new device Firefox did not transfer bookmarks/passwords. Apple Support believes this is an issue for Mozilla. Please… (read more)

I have set up my new laptop using migration but on my new device Firefox did not transfer bookmarks/passwords. Apple Support believes this is an issue for Mozilla. Please help!

Asked by marleybramble 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Retrieving passwords and bookmarks from hdd windows 10 for a new windows 11 computer

My Windows 10 computer died. I bought a new Windows 11 laptop and a device to connect my old hdd to the new laptop as an external device to retrieve my data. I’ve spent… (read more)

My Windows 10 computer died. I bought a new Windows 11 laptop and a device to connect my old hdd to the new laptop as an external device to retrieve my data. I’ve spent two days trying to migrate the old profile both the whole folder and selected parts and have had nothing but frustration. Any guidance would be hugely appreciated. I only really care about passwords and bookmarks. Locations and file names seem to not be anywhere the same on the two hdd’s.

Asked by mjosterweil 1 year ago

Last reply by mjosterweil 1 year ago

  • Archived

Tabs in ver 102.0.1 are now Bookmarks

Ever since the update I have no visible Tabs but only bookmarks.... I can go to a website(tab created) and then go to another bookmark that is shown but when I close it i… (read more)

Ever since the update I have no visible Tabs but only bookmarks.... I can go to a website(tab created) and then go to another bookmark that is shown but when I close it it closes firefox. I've tried to download an older version such as 90.0 but it automatically downloads the newest vers. of 102. see attached pic... once upon a time the tabs were at top and if I decided to close it, it would close but it wouldn't close firefox, I would just go to another tab. Quit upgrading for the sake of upgrading! If it ain't broke, don't fix it!!! I need some assistance..

Asked by Army1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

updating Firefox version and migrating the config file.

When I upgrade Firefox versions, I create a new profile folder to test the newer version. When I upgraded to V101, I found Google Maps worked very well using the standar… (read more)

When I upgrade Firefox versions, I create a new profile folder to test the newer version. When I upgraded to V101, I found Google Maps worked very well using the standard config file the install created, especially in relation to panning in Street View. then when I miggrated over my old config file from V88 Google Maps became very sluggish on panning. Clearly some config entries need tweaking. How do I know which class of config entries are used by Google Maps? I dont want to compare every single line of the config files..

Its about time Firefox came with a flyout when you hover over each config entry to tell us what it does?

Asked by drivvel 2 years ago

Last reply by drivvel 1 year ago

  • Archived

could not download Firefox to Windows 10 today

I tried several times to download the version of Firefox that arrived today. It did not download to Windows 10 and now I have no Firefox at all. Except for this Mozil… (read more)

I tried several times to download the version of Firefox that arrived today. It did not download to Windows 10 and now I have no Firefox at all. Except for this Mozilla page that appears from time to time, I have only my e-mail server. Please help. Thank you. Anna

Asked by healing1 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

session manager won't load sessions from session buddy

I downloaded session manager on Firefox hoping to be able to import session file from session buddy from chrome. I tried importing the json file but it says it fails to r… (read more)

I downloaded session manager on Firefox hoping to be able to import session file from session buddy from chrome. I tried importing the json file but it says it fails to read. Followed by some googling I found that the problem lies with the fact that session buddy files don't have several tags in current tabs in the json file so importing fails. Like mentioned here https://github.com/sienori/Tab-Session-Manager/issues/408#:~:text=Close%20Chrome%20and%20Open%20Firefox,%2C%20and%20click%20%22Open%22. I am a noob and I don't see how that could be fixed, any help, plz?

Asked by blackjack970707 1 year ago

Last reply by blackjack970707 1 year ago

  • Solved
  • Archived

No Firefox addon on any computer will install

This is a very bizarre problem. Basically I can't install any Firefox addon neither on my desktop OR may laptop. I noticed this issue just couple of days ago. When I try … (read more)

This is a very bizarre problem. Basically I can't install any Firefox addon neither on my desktop OR may laptop. I noticed this issue just couple of days ago. When I try to install any addon normally, from a link, it tells me that the addon can't be installed because the file is corrupt. Tried several addons, all same problem. On my desktop AND on my laptop. On my desktop I'm running ver. 103, but on my laptop I still had ver. 102.1, so there is no Firefox update issue. When I try to install addon from xpi file, it tells me that I have no permission to open that file and that's it. I tried to take ownership of that file but it didn't solve the issue I tried to disable my AV program, but it didn't do anything. On my laptop, I tried to refresh FF, no help. I tried to start FF in safe mode, same problem. I created new profile, same issue. Eventually, I totally uninstalled FF, removing program itself, removing Appdata folder and even registry entry. Installed fresh copy of FF, same problem exists. Then, I noticed one thing. When I tried to sync fresh FF installation on my laptop, it synced everything, EXCEPT for addons. So, something is preventing me doing anything regarding addons. Themes install just fine. I've struggling with this problem since yesterday and at this point I totally ran out of any fresh ideas how to solve this issue, thus posting here. I'll appreciate any fresh idea as what to do next. Thanks

Asked by broni1954 1 year ago

Answered by user104147805413306348376805769878442569366 1 year ago

  • Archived

Changes with downloads siince update of version 97.0.2

Since the updates, prior to 97.0.2, I am having issues with the automatic download of files. I have set up for files to open with specific programs, then I can save wher… (read more)

Since the updates, prior to 97.0.2, I am having issues with the automatic download of files.

I have set up for files to open with specific programs, then I can save where I want and with the name I chose.

Now, I can still do that, but another download of the files still goes to my download folder. At the end of the day, I have to go delete all these files. How can I get this to stop?

Asked by ycreekranch 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

reinstall to ner hard drive

I just replaced my PC hard drive, Windows 10. I installed Firefox browser from Microsoft store. I have signed into my Firefox account online (that's where I am here, now… (read more)

I just replaced my PC hard drive, Windows 10. I installed Firefox browser from Microsoft store. I have signed into my Firefox account online (that's where I am here, now). I wish to restore the Firefox settings, history and bookmarks as they appeared using the previous hard drive. When I just now installed and chose Firefox as my default browser, I was asked if I wanted to migrate settings from a previous browser. None of the choices was Firefox. I think I know why, but shouldn't I be able to import settings, etc. from my account? Is there a way to get all that back?

Thank You. Larry Young

Asked by lyounghhs 1 year ago

Last reply by cor-el 1 year ago

  • Locked
  • Archived

Reinstall browser to new hard drive.

Hello and thanks. I have a new PC hard drive and need to reinstall browser. I logged into my Firefox account online but cannot find the answer. Is there a way I can inst… (read more)

Hello and thanks. I have a new PC hard drive and need to reinstall browser. I logged into my Firefox account online but cannot find the answer. Is there a way I can install my browser with my old bookmarks and/or history? I am running Windows 10.

Asked by lyounghhs 1 year ago

Last reply by cor-el 1 year ago

  • Archived

saving

no matter how i do it, it automatically saves a file i am viewing. i want to be able to CHOOSE to save it to a specific location. we were able to do this, can't now. i am… (read more)

no matter how i do it, it automatically saves a file i am viewing. i want to be able to CHOOSE to save it to a specific location. we were able to do this, can't now. i am on firefox 103. help help help. i clicked "ask whether to open or save files". no changes. i clicked "always ask where to save files", still wouldn't change it. help. i clicked "save", nope. help.

Asked by lwaysl8 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Icons Doubled in Size

When I installed version 103 on Windows 10 yesterday, the Tabs, address panel row of icons and the onscreen bookmarks icons doubled in size pushing about half of them off… (read more)

When I installed version 103 on Windows 10 yesterday, the Tabs, address panel row of icons and the onscreen bookmarks icons doubled in size pushing about half of them off screen. Can I get them back to the size the were?

I keep them on screen to facilitate use and work more effectively. Pushing them off screen reduces the effectiveness of Firefox for me. I spent too much time today trying to find options that would allow me to revert to the former format without uninstalling v.103 - without success.

HELP!!!!

Asked by rabbit 1 year ago

Answered by rabbit 1 year ago