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  • Archived

3 bar drop down box to select strict, moderate or off search does not respond on Bing in Firefox.

The 3 bar drop down box to select strict, moderate or off searching is not responding on Bing in Firefox when it is clicked. The 3 bar lines just turn blue and there is n… (read more)

The 3 bar drop down box to select strict, moderate or off searching is not responding on Bing in Firefox when it is clicked. The 3 bar lines just turn blue and there is no drop down choices to select for changing from moderate to off.

Asked by Rudedawg 1 year ago

Last reply by Rudedawg 1 year ago

  • Archived

Wire web app not working after update to firefox 80

This site https://app.wire.com/auth/ is not working properly after update to firefox 80. I see login screen, press arrow to login then server sync starts and stops after … (read more)

This site https://app.wire.com/auth/ is not working properly after update to firefox 80. I see login screen, press arrow to login then server sync starts and stops after a second and I am back at login screen. Worked fine in firefox 79 this morning.

Asked by Piterk 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Complain

Am finding it difficult to logon and log in to my Gmail account and other social media websites like Twitter, Instagram and the like. Kindly enable me useful tips as to … (read more)

Am finding it difficult to logon and log in to my Gmail account and other social media websites like Twitter, Instagram and the like.

Kindly enable me useful tips as to rectify this issue

Regards.

Asked by digitalmonie 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Keep two profiles' bookmarks in sync

I want to have a unified bookmark experience over two different user accounts on my desktop computer (one is my 'ordinary' account, the other is the Administrator' accoun… (read more)

I want to have a unified bookmark experience over two different user accounts on my desktop computer (one is my 'ordinary' account, the other is the Administrator' account. Importing bookmarks is a one-time event, and entropy takes over immediately afterwards. It occurs to me that using a Shortcut, to point to a single file, may be a solution. The idea being that any change to the single file will automatically perpetuate itself to both accounts.

My question - is this reasonable, or is there an even niftier way of doing this (a sort of "Blend the properties for these two accounts" type of setting).

Thanks,

Tony

Asked by tfurnivall 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

End of Explorer 11 support

I have seen that the MS Explorer displays "On august 17, 2021 Outlook will no longer support the Internet Explorer 11 Browser. Download now" How will this effect Firefox?… (read more)

I have seen that the MS Explorer displays "On august 17, 2021 Outlook will no longer support the Internet Explorer 11 Browser. Download now" How will this effect Firefox? For instance; I use Hotmail and I wonder can you still use Cloud with the Firefox? Perhaps other issues arise as well.

Asked by uspvb 1 year ago

Last reply by uspvb 1 year ago

  • Archived

Should I revoke Mozilla support on Firefox Account, Devices screen

This is new, presented after accessing Mozilla support https://www.dropbox.com/s/3mw984qnsew327u/r.PNG?dl=0 What is the purpose of this permission, why would I chose to r… (read more)

This is new, presented after accessing Mozilla support https://www.dropbox.com/s/3mw984qnsew327u/r.PNG?dl=0 What is the purpose of this permission, why would I chose to revoke?

Asked by teahahnn 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Slow scrolling

bold textI have emptied my cache and I had restarted Firefox like it had said and went into Facebook and it still scrolls so slow it is so annoying too … (read more)

bold textI have emptied my cache and I had restarted Firefox like it had said and went into Facebook and it still scrolls so slow it is so annoying too

Asked by eastiemm 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

downloading my own videos off of my own youtube channel

Based on my friend's statement to me that HE WAS ABLE TO EASILY DOWNLOAD ANYBODY'S YOUTUBE VIDEO VIA HIS FIREFOX BROWSER I put Firefox on my desktop PC specifically so th… (read more)

Based on my friend's statement to me that HE WAS ABLE TO EASILY DOWNLOAD ANYBODY'S YOUTUBE VIDEO VIA HIS FIREFOX BROWSER I put Firefox on my desktop PC specifically so that I could download my own youtube videos via my youtube channel's DOWNLOAD BUTTON that had suddenly (after working fine for several months) stopped working for me on Chrome. *This download button had been for weeks working perfectly fine in my brand new FIREFOX browser but has just now suddenly stopped working: Is this a problem with FIREFOX or is youtube preventing me (by blocking my IP address or something) from downloading to my PC MY OWN VIDEOS?

Asked by luciddreamsrule 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Firefox and IE can access most web pages, but both go "unable to connect" on mozilla.org

Hello, I'm trying to update Firefox on a relative's Windows 10 computer, but none of the installed browsers can reach the Mozilla main pages. We're stuck on version 72.0.… (read more)

Hello,

I'm trying to update Firefox on a relative's Windows 10 computer, but none of the installed browsers can reach the Mozilla main pages. We're stuck on version 72.0.2

Other webpages load fine. The only way I've gotten mozilla.org to load is by using a web proxy, but then the error appears when I try to download the latest version of firefox (it's always "download was interrupted" then). Going down the recommendations on this help page https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites , I verified that windows firewall allows Firefox. Then I checked the system time and the wireless connection. Flushing the DNS cache was similarly fruitless. Other computers using the same internet provider in the same house don't have this problem, so I don't think the ISP is at fault. I even went looking for the DNS number of the website and tried inputting that into my address bar. Still no luck. I made an HTTP log file of the error through about:networking, as described here https://developer.mozilla.org/en-US/docs/Mozilla/Debugging/HTTP_logging, and will attach it. I really hope you can help me troubleshoot this; it's been plaguing my relative for an excruciatingly long time.

... hm. Your attachments browser window doesn't see .moz_log files, so I've uploaded them to this ge.tt address: http://ge.tt/1ocAom83 .

Regards, Silvia

Asked by catfooted 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

cookies.sqlite

I would like to check which cookies are set and what content they have stored. Therefore, it is not enough for me to see which provider has stored cookies, by looking at … (read more)

I would like to check which cookies are set and what content they have stored. Therefore, it is not enough for me to see which provider has stored cookies, by looking at "Settings" -> "Privacy". As far as I know these are stored in the file cookies.sqlite. Is there a way to look directly into this file? Firefox should automatically delete all cookies on exit. Nevertheless this file is 1.5 MB in size. Or is there another way to check the cookies? Thanks in advance. Matthias

Asked by Matthias VM 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Certificate Issuer?

Hi. Probably the biggest savings and loan institution in the UK is the Nationwide Building society. 16 million customers and holds £6 Billion in deposits. Their https … (read more)

Hi. Probably the biggest savings and loan institution in the UK is the Nationwide Building society. 16 million customers and holds £6 Billion in deposits. Their https certificate is issued by ESET. But the information box under the padlock says: 'Connection verified by a certificate issuer that is not recognised by Mozilla'. Why doesn't Mozilla recognised ESET? There are no issues when using MS Edge or Opera. https://www.nationwide.co.uk/

Kind regards - Andrew

Asked by Andrew 1 year ago

Answered by johnwess 1 year ago

  • Archived

Cannot log in to outlook.com with Firefox

With Firefox 68.12.0esr and 78.3.1esr I can get to outlook.com. I cannot sign in. Browser responds per attachment. I've tried; No A/V products running or even installed… (read more)

With Firefox 68.12.0esr and 78.3.1esr I can get to outlook.com. I cannot sign in. Browser responds per attachment.

I've tried;

  • No A/V products running or even installed
  • Renamed Hosts file
  • Rebooted PC
  • Set content blocking to standard
  • Disabled in turn each of url filters, keyword filters and network services filters on my router
  • Run Firefox in safe mode

Windows 10 1809 LTSC. We use only Firefox. No other browsers installed.

Why might only this particular website of all the we use have this problem?

Asked by TanyaC 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

I agree with this other person & say: I HATE YOU FIREFOX FOR *expletive* UP MY BROWSER WITH A REFRESH SUGGESTION

i Totally agree with this now closed post: I just returned to Firefox due to high level hacker threats & identity theft basically I'm still battling,so I have to have… (read more)

i Totally agree with this now closed post: I just returned to Firefox due to high level hacker threats & identity theft basically I'm still battling,so I have to have all Social Media in Containers from now on & can't use other browsers w/o containers, so I get it all setup & had my sync on & the containers start acting up, so I see a suggestion to just simply refresh it, oh yea, that solves most problems, NO IT CAUSES MORE THAN IT SOLVES! Now my Lastpass pw mgr, can't get clipboard permission cause the page just comes up blank,when I try to copy/paste a pw, to sign into sync even, I had to past from outside using another browser & don't have containers on it, Brave should catch up to this, cause Chrome,clearly doesn't have containers, so I'm done using it & now w/o Firefox working right I'm screwed, it's so aggravating, Just when I thought firefox was doing good again, nope, you're back on my shitlist. I'm pissed just like this guy! I got my bookmarks & think I got the sync working but you shouldn't suggest refresh to fix issues, now how do I get my lastpass working? cause I have pop up blockers disabled & the permission page for firefox won't come up, just a blank page every time I try to copy a pw to paste in, manually, ugh, I hate this!

REFRESH HAS TOTALLY SCREWED UP MY COMPUTER - WHY DON'T YOU WARN PEOPLE

   9 replies
   3 have this problem
   409 views
   Last reply by Andrew

4 years ago KC KC 12/20/15, 1:45 PM

I stupidly accepted the Firefox suggestion to refresh my browser and everything i worked so hard for is gone. Its going to take me forever to FIX what your stupid site has screwed up. YOU REALLY OUGHT TO TELL PEOPLE IF YOU USE THIS YOUR GOING TO BE SCREWED

So I thought I'd just delete it and start over but even that has so many steps I DON'T HAVE TIME FOR THIS STUPID CRAP AND I REALLY HATE FIREFOX FOR SCREWING UP MY COMPUTER AND MY DAY

I AM SOOOOOOOO SCREWED - all my bookmarks I HATE YOU I HATE FIREFOX I CAME TO YOUR SITE THINKING IT WOULD BE SAFE AND YOU HAVE DESTROYED EVERYTHING

I SEE in another thread about deleting firefox and creating another profile and about 10 million other steps i don't know how to do but if I close firefox as you said then i can see your frigging directions I HATE YOU

Modified February 16, 2016 at 10:39:48 AM PST by KC Chosen solution

I understand that you're frustrated, but it only takes a couple minutes to copy the files. Take it step by step. Do not delete anything, that will only make it worse. Do not use Windows' system restore feature, that may make it totally irreversible.

In another thread (https://support.mozilla.org/questions/1098179) you said the steps I posted were not clear. Where did you run into problems? Read this answer in context

Asked by Soul4Sail 1 year ago

Last reply by Soul4Sail 1 year ago

  • Archived

does mozilla provide an ip address protection?

spammers and hackers are using my ip address to destroy my life and self owned business, 56 years, i'm on my 6th bank in 2 years, 3 mac computers hacked, i need ip protec… (read more)

spammers and hackers are using my ip address to destroy my life and self owned business, 56 years, i'm on my 6th bank in 2 years, 3 mac computers hacked, i need ip protection

Asked by john 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

close,restore down and minimize buttons not showing after the last update

Hello After update 83 close,restore down and minimize buttons stopped appearing, they are still there when i hover over them. I think the problem is in the userChrome.css… (read more)

Hello After update 83 close,restore down and minimize buttons stopped appearing, they are still there when i hover over them. I think the problem is in the userChrome.css file because i months ago i changed it to the ShadowFox css.

Thanks

Asked by FCB-Kratos 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How Do I Get FireFox to Open a Link in a New Window

I feel ridiculous but I have always set FireFox to open a new window when I clicked on a link. For some reason it stopped doing that today. It just follows the link in th… (read more)

I feel ridiculous but I have always set FireFox to open a new window when I clicked on a link. For some reason it stopped doing that today. It just follows the link in the existing window. I cannot find the option to get the old action. Searches bring up methods from many obsolete versions. Even this site brings up over 2800 hits but I can't find the one I need.

Asked by petejc 1 year ago

Last reply by petejc 1 year ago