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Chinese hackers

I need help! Everyday I have at least 8 Chinese Hackers that show up on on the top in the list of websites visited on my Firefox. The entire page is in Chinese with Chi… (read more)

I need help! Everyday I have at least 8 Chinese Hackers that show up on on the top in the list of websites visited on my Firefox. The entire page is in Chinese with Chinese pictures. Please see the attached images. I have no idea how long they have been there prior to being so bold to openly show themselves. I certainly have no idea of what they have uploaded or downloaded on my laptop. How can I get rid of them and what can i do to prevent them coming back? I know a lot of weird things have been going on in my computer that I have absolutely no reason nor explanation for. this has been going on for at least the last couple of years or more. I have had 3 computers to crash in a short period of time which I feel they have done. Spyware shows I have had a keylogger for a long time but all of the files it takes me to are protected and I have not been able to delete them. BillCowanjr@gmail.com

Asked by BillCowanjr 1 year ago

Last reply by FredMcD 1 year ago

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Today, the circular reload page icon disappeared in Firefox 83.0

This morning, I still had the icon. I was already running 83.0. Since then, that icon has disappeared. I tried closing and reopening Firefox, but it is still gone. I use … (read more)

This morning, I still had the icon. I was already running 83.0. Since then, that icon has disappeared. I tried closing and reopening Firefox, but it is still gone. I use that all the time. I don't see any place to restore it. This appears to be an awful bug. The icon used to be next to the Home icon just to the left of the URL bar.

Asked by stevegoldfield 1 year ago

Answered by cor-el 1 year ago

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Problems with sessionStorage using local file system

I am using Firefox 83.0 64-bit on a Windows laptop. I was hoping to prototype some website code locally (using the Windows directories) prior to testing with a proper web… (read more)

I am using Firefox 83.0 64-bit on a Windows laptop.

I was hoping to prototype some website code locally (using the Windows directories) prior to testing with a proper website.

I have been unable to get sessionStorage (or localStorage) to pass variables to another page unless they're in the same Windows directory. For instance, if I create 2 very simple and cut-down test files: Test1.html and Test2.html, that contain the following JavaScript:

Test1.html window.sessionStorage.setItem ("html", element.innerHTML); alert ("posting " + window.sessionStorage.getItem ("html")); window.open ("Test2.html", "_self");

Test2.html var html=window.sessionStorage.getItem ("html"); alert ("received " + html);

then it works if the two files are in the same directory. But if Test2 is in a subdirectory, and I change the open call to:

window.open (".\\subdir\\Test2.html", "_self");

then it receives null instead of the HTML that Test1 is sending. I am guessing that there is some code that is treating the change of directory as a cross-origin issue, even though they're under the same root directory.

I appreciate that the specification may be a bit vague in this non-Web situation, but Chrome does what I would expect. I thought someone might want to take a look to check if this was an oversight or deliberate.

Asked by ACProctor 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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retrieve passwords and logins

I either lost or deleted all my logins and passwords. Is there a way to retrieve them? All files are backed up on my external hard drive if needed to restore Thanks … (read more)

I either lost or deleted all my logins and passwords. Is there a way to retrieve them? All files are backed up on my external hard drive if needed to restore

Thanks

Asked by jimmygreek 1 year ago

Last reply by cor-el 1 year ago

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Does restoro part of firefox download?

Not sure why this page deleted my question while trying to share data but I'll start again. I'm getting Malwarebyte alerts from something in firefox.exe, it's called rest… (read more)

Not sure why this page deleted my question while trying to share data but I'll start again.

I'm getting Malwarebyte alerts from something in firefox.exe, it's called restoro. It's not a program that's in my control panel so I can't delete it. It was quarantined but seconds later it was trying again. I included an image of the last scan done Nov. 28. I've deleted firefox before but it came back when I installed again. Is it something that firefox is supposed to have or is it some trojan that's latched onto firefox?

Asked by colemyst 1 year ago

Last reply by colemyst 1 year ago

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YouTube player preferences not being saved.

Just recently I noticed that Firefox 83.0 is no longer retaining my viewer settings in YouTube. Specifically the theater mode and autoplay settings. I can set it to theat… (read more)

Just recently I noticed that Firefox 83.0 is no longer retaining my viewer settings in YouTube. Specifically the theater mode and autoplay settings. I can set it to theater mode, and turn off autoplay, and the next time I start Firefox, they are back to their defaults (autoplay on, compact viewer). At first I thought it was a YouTube issue but have tried it on Chrome and Chromium and both browsers save my settings. I'm running ArcoLinux 5.9.10 with I3 WM on both my desktop and laptop. I have both reset and re-installed FF with no change.

Asked by erik45 2 years ago

Last reply by erik45 1 year ago

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Firefox upload window for choosing files is full screen, and cannot resize!

For the last few versions of Firefox (up to date on Windows 10 64-bit) the file upload window always opens full screen, and cannot be resized. This is annoying! AND can b… (read more)

For the last few versions of Firefox (up to date on Windows 10 64-bit) the file upload window always opens full screen, and cannot be resized. This is annoying! AND can be totally disfunctional when another bug in Windows leaves an artifact popup in the lower right of my screen that covers the upload window action buttons (Open & Cancel).

I used to get a more normal file chooser window that could be resized...

Asked by PTArtist 1 year ago

Answered by cor-el 1 year ago

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How to delete data from Browser

Hello... I'm using the latest version of Firefox and the latest version of Windows 10 ... I'm curious when I do the following with the browser, click History, select from… (read more)

Hello... I'm using the latest version of Firefox and the latest version of Windows 10 ... I'm curious when I do the following with the browser, click History, select from Clear Recent History, have it set for Everything and have all the boxes checked, how is it when I visit a certain website it still show me log into there website? I thought if I delete the everything( cookies, cache ) this wouldn't be the case. Is there a way for the browser to be completely clean from all? thanks

Asked by email4321 1 year ago

Last reply by cor-el 1 year ago

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Accessing Firefox account with secondary email address

Hi Everyone, I cannot access my Firefox account created with 1 of 2 email addresses I use, I'll call this emailA, and do not have Firefox in an Authenticator app nor can … (read more)

Hi Everyone,

I cannot access my Firefox account created with 1 of 2 email addresses I use, I'll call this emailA, and do not have Firefox in an Authenticator app nor can I find the recovery code. The account did have a secondary email address listed. I'll call this emailB. EmailB also gets all alerts when there are changes to the EmailA firefox account such as new system logins and password changes.

Given that emailb gets notifications regarding the account is there a way for me to gain access to the account with emailA as the primary address using emailB?

Failing that, is there support who I can contact to have the account under emailA deleted?

Regards,

Chris

Asked by caevans10 2 years ago

Last reply by Kiki 1 year ago

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Firefox closing by itself when I was checking out from online shopping at JB Hifi website

I was buying online from JB Hifi website, when I got to the checkout page, Firefox closed itself out. Tried several times and results still the same. I don't have that… (read more)

I was buying online from JB Hifi website, when I got to the checkout page, Firefox closed itself out. Tried several times and results still the same. I don't have that problem with Microsoft Edge. What is wrong? I recently had a virus scare & re-install Firefox. Thanks!

Asked by cammy_qh 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
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Importing old firefox data

I have a folder on my desk top that reads "Old Firefox Data". This popped up when a newer version was installed. How can this be imported back into my newer 80.+ version?… (read more)

I have a folder on my desk top that reads "Old Firefox Data". This popped up when a newer version was installed. How can this be imported back into my newer 80.+ version? I have lost most history, bookmars, etc.

Asked by Garrysch 1 year ago

Answered by cor-el 1 year ago

  • Solved
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Clearing RECENT history deletes ALL history!

Why does Firefox delete ALL history when it asks if you'd like to clear RECENT history. I was silly enough to click on a phishing link and although I exited as soon as I… (read more)

Why does Firefox delete ALL history when it asks if you'd like to clear RECENT history. I was silly enough to click on a phishing link and although I exited as soon as I realised nothing was happening, I asked my security system provider if there was anything I could or should do. Could I login to my bank account, for instance. They suggested removing the item from my browser history. So when I saw the option to delete RECENT history, I thought that would be OK - I didn't need anything I had visited recently. But when I looked I noticed that it had cleared the lot!!

Asked by boardmanwj 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Lost my all firefox data

I had to format ( factory reset) my laptop. After installing mozilla, and sync my account is like new. All previous data i.e. Login, password, bookmarks, etc all are mis… (read more)

I had to format ( factory reset) my laptop. After installing mozilla, and sync my account is like new. All previous data i.e. Login, password, bookmarks, etc all are missing and i tried about:profiles method which is also not working. What should i do to recover my old data?

Asked by migujrati000 1 year ago

Last reply by cor-el 1 year ago