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YouTube with Firefox

I can't use YouTube with Firefox on Mac. When I open YouTube, it acts like it is stuck and keeps reloading a previous page, over and over every 3 seconds so I can't click… (read more)

I can't use YouTube with Firefox on Mac. When I open YouTube, it acts like it is stuck and keeps reloading a previous page, over and over every 3 seconds so I can't click on anything. Strange. Yes, I cleared the Cache and it didn't help. I had an old mac and had the same problem and my new mac was just purchased this year. Any ideas?

Asked by Gordon 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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How to Remove Addresses from Suggestions in Address Bar

Every time I click the address bar (to type an address) FF shows me a list of links (see the attachment) which I can't get rid of. I tried shift+del solution which does n… (read more)

Every time I click the address bar (to type an address) FF shows me a list of links (see the attachment) which I can't get rid of. I tried shift+del solution which does nothing. Also I cleaned up my history and bookmarks (I searched and deleted everything related to those addresses). Can someone please let me know how to get rid of this suggestions?

Asked by rad.wildrydes.d2ecf5 1 year ago

Answered by rad.wildrydes.d2ecf5 1 year ago

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error message

I am getting an error message at the bottom of the page when I use Firefox. It says Mozilla Firefox seems slow... to... start. And wants me to click on a button to find o… (read more)

I am getting an error message at the bottom of the page when I use Firefox. It says Mozilla Firefox seems slow... to... start. And wants me to click on a button to find out how to speed it up. Is this genuine and from Mozilla or is it a scam? I know I am probably sounding a bit paranoid but I am really careful these days. Cheers, Dave

Asked by davepoole 1 year ago

Last reply by FredMcD 1 year ago

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I won't check a box that pre-agrees to being in "studies" I'm not aware of...but...

I won't check a box that opts me into observational and INTERVENTIONAL studies that I won't even be aware that I'm in since I don't look every 5 minutes at the settings a… (read more)

I won't check a box that opts me into observational and INTERVENTIONAL studies that I won't even be aware that I'm in since I don't look every 5 minutes at the settings and may do things like the evil sort of one fb ? did that changed your emotions.

That's a great example of why I moved to Firefox from Chrome and am wary of Facebook.

I'd be more than happy to check a box that says: "Please offer me any/all studies I may be eligible for including add'l questions to see if I'm eligible, with a reasonable stab at assent (not even informed consent). And of course whether data is anonymous (truly, as in after the study even if you wanted to you couldn't figure out which person was which), or not. Not anonymous may be fine....depending on the study. My very best, really, you're great....AND I'd be happy to discuss, advise (see below)...my 'toolbox' isn't simply biomedical. Darren


(Just me being pedantic now ignore this as you wish: And you say "study" ... I'm a researcher (sometimes)...IRB, grants, peer review, publications. Research is the "creation of generalizable knowledge." Is that what you're doing? I suspect you're doing more "quality improvement" where you figure out what works better for you...and SOMETIMES that is generalizeable knowledge (i.e., certain colors make people happy in every browser not Firefox specific), but do you publish it as peer reviewed research? Now, it's TOTALLY FINE if you don't and it's QI....but would specify that and not call it studies...call it...evaluating improvements or whatever. The use of the word 'study' and 'research' drive me nuts since when we talk to people about actual 'studies' and 'research' they conflate that with marketing evaluations of what makes us by more or which candidate we're interested in or how to sell things to us.)

Asked by Bikelink 1 year ago

Last reply by Bikelink 1 year ago

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Google Meet audio not working

Hey everybody. A few weeks ago, my audio stopped working on Google Meet out of the blue. I can still hear everyone, but they can't hear me. Meet works fine in a differ… (read more)

Hey everybody. A few weeks ago, my audio stopped working on Google Meet out of the blue. I can still hear everyone, but they can't hear me. Meet works fine in a different browser so it's not my computer/mic. I've cleared my cookies/cache and disabled adblock, which is about where my know how ends. Any help would be much appreciated; I use Meet a lot for a side job and I haven't been able to search my way into a solution. I'm on Mac Catalina with FF 71.

Asked by Ladybug12 2 years ago

Last reply by eileen milla 1 year ago

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Since updating to Mac OS Catalina, Firefox is displaying some fonts/text as boxed question marks.

Since updating to Mac OS Catalina, Firefox is displaying some text/fonts on websites as boxed question marks. I have tried some of the suggested fixes including: 1. lowe… (read more)

Since updating to Mac OS Catalina, Firefox is displaying some text/fonts on websites as boxed question marks. I have tried some of the suggested fixes including: 1. lowering the security.sandbox.content.level to a value of 2, 1, or even 0, but no success. 2. Type about:preferences#content<enter> in the address bar. Across from fonts and colors, press the Advanced button. On the bottom, turn on Allow Web Sites To Choose Their Own. When checked - The boxed question marks appear. 3. The problem is only happening in Firefox. No problem in Safari. (see image)

Thanks for your help and assistance

Asked by nonne 2 years ago

Last reply by nonne 1 year ago

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Firefox Sync, log out and privacy

Hi everyone, I was wondering if there is a possibility to delete automatically bookmarks, passwords, etc, when I logged out of firefox sync? It can be useful for example … (read more)

Hi everyone, I was wondering if there is a possibility to delete automatically bookmarks, passwords, etc, when I logged out of firefox sync? It can be useful for example when I am working on a computer other than my own. Thanks for your help. Emmanuel

Asked by emmanuel.quillet 1 year ago

Last reply by FredMcD 1 year ago

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Unexplained popus

Hello, I trust my email finds you well. On two occasions recently I googled something and when I click on the page I wish to visit, a popup appears with celebrations rain… (read more)

Hello,

I trust my email finds you well.

On two occasions recently I googled something and when I click on the page I wish to visit, a popup appears with celebrations raining from the top of the screen and then a survey follows.

Please see the images I uploaded here.

Is this a virus / malware or legit or a popup that got past ad-block plus?

Looking forward to hearing from you. Schalk

Asked by schalas 1 year ago

Answered by schalas 1 year ago

  • Solved
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Search suggestions is enabled but not working?

I'm having similar issues to described here: https://support.mozilla.org/en-US/questions/1090728 The search bar in the "Awesome bar" has stopped offering search suggestio… (read more)

I'm having similar issues to described here: https://support.mozilla.org/en-US/questions/1090728

The search bar in the "Awesome bar" has stopped offering search suggestions, either from my search history or from Google itself. When I control-click in the search bar, "search suggestions" has a check next to it, and it is also ticked in the Preferences.

This started last week when i migrated to a new iMac.

I went through all of the troubleshooting steps described in the article above but still no suggestions in the address bar.

I'd like to continue using Firefox but this is a deal breaker. What can i do?

Asked by chris228 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Gmail web interface some images in email not displayed

I am running Firefox v76.0.1 64bit on an iMac. Suddenly in Gmail emails accessed by the web interface are showing no images with the broken image link, some are showing … (read more)

I am running Firefox v76.0.1 64bit on an iMac.

Suddenly in Gmail emails accessed by the web interface are showing no images with the broken image link, some are showing around 10% of the images and others are showing all the images. This suddenly started earlier this week.

I have tried safe mode with no plugins and still exactly as above. I have tried turning Advanced Protection off and again no change. The attached screenshot is an example of the problem.

If I access the emails using Safari then I have no issue.

Asked by cs14 1 year ago

Last reply by cs14 1 year ago

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missing menus in menu bar on a mac

Hi There, Please see the attached image. As you can see there are no menus to select in the top menu bar. When i scroll through they drop down but show nothing or parti… (read more)

Hi There, Please see the attached image. As you can see there are no menus to select in the top menu bar. When i scroll through they drop down but show nothing or partial info.

Can you help? Is this a software or hardwear issue? I do not have this problem with any other software on my mac.

Asked by Richard Levis Design 1 year ago

Answered by FredMcD 1 year ago

  • Archived

Why does not Firefox supports Touch Bar completely?

Hi, I always use Firefox. I wonder why Microsoft Edge which was born later than Firefox supports Touch Bar completely, on the other hand Firefox which was born so long be… (read more)

Hi, I always use Firefox.

I wonder why Microsoft Edge which was born later than Firefox supports Touch Bar completely, on the other hand Firefox which was born so long before Edge doesn't support Touch Bar completely?

TouchBar on Firefox show static buttons only. It's so stupid, I think.

The features of Media Scrubber and going to registered site on top sites can be only operated on Touch Bar, but going to previous/forward page, opening new tab, and reloading page is also available on keyboard shortcut.

I think it is meaningless that supports only these features that can be operated by keyboard. It is worth supporting features that can be only operated by TouchBar such as Media Scrubber.


I want Mozilla to support these feature of Touch Bar like Media Scrubber completely because I love Firefox.

Asked by Uhucream 1 year ago

Last reply by cor-el 1 year ago

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Just installed Firefox, can't upload files?

I can't upload any files on any website. For example, trying to share photos on Facebook – nothing happens. It's supposed to bring up the Finder menu and let me pick the … (read more)

I can't upload any files on any website. For example, trying to share photos on Facebook – nothing happens. It's supposed to bring up the Finder menu and let me pick the file to upload.

I just switched over from Chrome and am on MacOS.

Asked by mitulxshah 1 year ago

Answered by mitulxshah 1 year ago

  • Solved
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Firefox tabs not syncing between iPhone and macbook pro

Hello! While I do have 97 tabs open in Firefox on my iPhone, NONE of them appear in my 'Synced Tabs' Sidebar in Firefox on my macbook pro. To allay the immediate and obvi… (read more)

Hello!

While I do have 97 tabs open in Firefox on my iPhone, NONE of them appear in my 'Synced Tabs' Sidebar in Firefox on my macbook pro.

To allay the immediate and obvious questions: + Yes, I'm running the most up-to-date version of Firefox on my mac (76.0.1) and on my iPhone (version 25 with no additional update available on the App Store) + Yes, I am signed-in on both devices. + Yes, I am signed-in to the SAME account on both devices. + Most surprisingly: YES AND YES, I can SEND a specific TAB from the mac to the iPhone as well as SEND A--ie ONE at a time--TAB from the iPhone to the Mac. Whaaaaaat... why??

(a quick PS: the all-caps words are all-caps-ed for emphasis on how unbelievable this is--I'm far more surprised than I am angry; I have faith in the Firefox community being able to solve this)

To reiterate, despite the situation described above, ZERO tabs appear in the list of Synced Tabs! There is a (fairly meta) screenshot attached below which shows the empty Synced Tabs Sidebar.

THINGS I have ALREADY tried: 1) I have tried signing out and signing back in on the Mac. 2) I have tried pressing/running a 'sync' on both devices. 3) I have searched for archived help files and found one suggesting I look for a "userChrome.css" file in the profile folder buried in the hidden view of my ~/library--I did this and found no such file. 4) I tried signing out and clicking on the 'sign-in to sync tabs' button IN THE Synced Tabs Sidebar ITSELF; I was able to login but... no change. 5) I tried RENAMING BOTH devices. The renaming synced on both sides, but THE TABS ARE STILL MISSING.  :/

I've run out of immediate ideas... I turn to you, here, for help. Please help.

Cheers, MitzvahGuy

Asked by MitzvahGuy 2 years ago

Answered by MitzvahGuy 1 year ago

  • Solved
  • Archived

Why doesn't Firefox have javaScript enabled? It shows up as enabled but if I close/reopen Firefox, it gives me the not enabled error.

After having spent a fair amount of time searching to find out why javascript doesn't seem to be enabled by default, I'm perplexed. Other applications, Safari for example… (read more)

After having spent a fair amount of time searching to find out why javascript doesn't seem to be enabled by default, I'm perplexed. Other applications, Safari for example don't require any setup to use javaScript as far as I can tell.

Asked by hadenp 1 year ago

Answered by cor-el 1 year ago

  • Archived

"history" on a Firefox on a mac is only one month???

MAc mojave 10.14.6 I am trying to use "history" to find a document from 2019 but history is now limited to one month !! This is nearly useless, how to I get it work … (read more)

MAc mojave 10.14.6

I am trying to use "history" to find a document from 2019

but history is now limited to one month !! This is nearly useless, how to I get it work properly again?

Asked by SusanBayRifkin 1 year ago

Last reply by bnmounir 1 year ago

  • Archived

Browser problem

Cannot delete history from side bar. Tried all the different solutions, will not clear in preferences, through library or through private browsing.. Just happened, right … (read more)

Cannot delete history from side bar. Tried all the different solutions, will not clear in preferences, through library or through private browsing.. Just happened, right after auto update of firefox. I just reinstalled but nothing changed.

Asked by dedaugherty150 1 year ago

Last reply by cor-el 1 year ago