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  • Archived

Is there a way to repair an existing profile?

I have a strobe sensitivity and visual motion sensitivity, so the default Firefox settings aren't safe for me. (For example, the default settings have flashingcursors, au… (read more)

I have a strobe sensitivity and visual motion sensitivity, so the default Firefox settings aren't safe for me.

(For example, the default settings have flashingcursors, autoscroll, smooth scrolling, autoplay enabled, no ad blocker installed, etc.)

I can't use a new profile unless I can copy over all my existing safety and accessibility fixes. Besides about:preferences, that includes a number of fixes to about:config, userChrome.css, userContent.css, and a number of add-ons.

I am not quite sure what the Autoconfig can do, or how to set it up, but I understand I would need to manually track down and copy all my safety settings, which isn't even possible with the current about:config. And wasn't practical with the old one.

Anyway, trying to follow debugging instructions, which often involve creating new profiles, and then copying everything to these profiles so I can test them relatively safely, has gradually screwed up my Firefox installation. A lot of freezes, the url bar going unresponsive, etc.

Maybe if I can sync to a dummy location and then back I can fix this. I don't know what else I can do.

Asked by MarjaE 2 years ago

Last reply by cor-el 1 year ago

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Firefox Sync is not bringing in my synced bookmarks

My laptop crashed. I am setting up Firefox on a new one. I had enabled Sync on the previous one. On the new machine, I logged in and enabled sync, but the sync is not bri… (read more)

My laptop crashed. I am setting up Firefox on a new one. I had enabled Sync on the previous one. On the new machine, I logged in and enabled sync, but the sync is not bringing in any data. I had been using the sync for quite a long time and had not met with such issue. I can see on the devices page both the old and new machines. What can be causing this issue?

Asked by ursJAR 1 year ago

Last reply by Jinx 1 year ago

  • Archived

please let me know what's problem for the website sellercentral.amazon.co.jp that can be opened

I cant open the website " sellercentral.amazon.co.jp through your brower for several time. please give me a help to solve the problem Kind Regards Peiting Han … (read more)

I cant open the website " sellercentral.amazon.co.jp through your brower for several time. please give me a help to solve the problem

Kind Regards

Peiting Han

Asked by peitinghan 1 year ago

Last reply by FredMcD 1 year ago

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site accepté par internet explorer et pas par firefox

Bonjour le site "caisse d'epargne " français fonctionne tres bien avec internet explorer pour l'acces aux comptes et ne marche plus avec firefox depuis peu de temps. est… (read more)

Bonjour le site "caisse d'epargne " français fonctionne tres bien avec internet explorer pour l'acces aux comptes et ne marche plus avec firefox depuis peu de temps. est-ce quelque chose a changé dans firefox ? faut-il modifier quelque chose (mais pas la securite) ? merci d'essayer ce site

Asked by oblig.poste 1 year ago

Last reply by cor-el 1 year ago

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Firefox password manager

I would like to disable Firefox Lockwise and revert to the original password manager. Previous posts suggested using about:config to edit the signon.management.overideURI… (read more)

I would like to disable Firefox Lockwise and revert to the original password manager. Previous posts suggested using about:config to edit the signon.management.overideURI. However, this line does not exist in my config. I am using Firefox version 77. If I cannot get back to the original password manager I am sorely tempted to remove Firefox 77 and install an older version!

Asked by dr.charles.merry 2 years ago

Last reply by FredMcD 1 year ago

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How can I tell whether IT/ISP has blocked firefox syncing?

Starting this week, Firefox syncing doesn't seem to work anymore at a particular place I visit every weekday. I mean, I can still log into my Firefox account, but nothing… (read more)

Starting this week, Firefox syncing doesn't seem to work anymore at a particular place I visit every weekday. I mean, I can still log into my Firefox account, but nothing syncs: not extensions nor passwords nor bookmarks, even if they all have check marks next to them in about:preferences?entrypoint=fxa_app_menu#sync.

Is there a test I can run to see what's going on behind the scenes? Thanks.

Asked by Mozilla cheese 1 year ago

Last reply by Mozilla cheese 1 year ago

  • Archived

not sync

Hello I need help, I've been using SYNC for many years and it's always worked fine, but at the moment I can't sync my account on new devices. do not know what's going on,… (read more)

Hello I need help,

I've been using SYNC for many years and it's always worked fine, but at the moment I can't sync my account on new devices.

do not know what's going on, I've done disconnect on all devices, I re-logged in but does not sync my passwords and sites

Asked by Raul Xavier 2 years ago

Last reply by Andrew 1 year ago

  • Solved
  • Archived

Headset troublshoot on firefox 77.0.1

Hello, I have a bose quiet comfort 35 headset for years now (which's is connected through bluetooth) and recently medias : videos aren't played without been cut, the bug … (read more)

Hello,

I have a bose quiet comfort 35 headset for years now (which's is connected through bluetooth) and recently medias : videos aren't played without been cut, the bug stay for about 10 or 5 seconds and then the audio comes back ....

I checked if it was only on firefox and it's, I'm on a mac on Catalina.

Thanks for your help

Asked by jules.sangli3r 2 years ago

Answered by jules.sangli3r 1 year ago

  • Archived

Tabs font

I cant see very well,How do I make the tab size larger? Also the bookmarks on the page,how do I make that larger,the screen is full screen and the tabs are TINY! Please h… (read more)

I cant see very well,How do I make the tab size larger? Also the bookmarks on the page,how do I make that larger,the screen is full screen and the tabs are TINY! Please help....I am blind has heck and dont want to sit with My face 2 inches from the screen

Asked by Queen Sassy 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

updates blocked by unknown administrator (systeembeheerder)

Since I updated to 77.0.1 firefox has for unknown reason has concluded that there is a system administrator which has disabled updates. It says so in setting (topleft) an… (read more)

Since I updated to 77.0.1 firefox has for unknown reason has concluded that there is a system administrator which has disabled updates. It says so in setting (topleft) and in about firefox (instead of update button). I have been able to change all other settings that I know of. I have also refreshed the browser once, disabled all addons once, and deinstalled it to reinstall the latest version once.

Is there a solution for this bug?

Asked by frisodeboer 1 year ago

Answered by cor-el 1 year ago

  • Archived

restore deleated old bookmarks

was resetting my pc when for some reason it deleated all my firefox settings but left crome? i tried methods listed but don't work, how can i restore all my old bookmark… (read more)

was resetting my pc when for some reason it deleated all my firefox settings but left crome? i tried methods listed but don't work, how can i restore all my old bookmarks?

Asked by 12gillisblue12 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Getting 403 Access Denied on https://www.lowes.com/

When I put https://www.lowes.com/ into the URL bar in Firefox 78 on Windows 10 I get: Access Denied You don't have permission to access "http://www.lowes.com/" on this se… (read more)

When I put https://www.lowes.com/ into the URL bar in Firefox 78 on Windows 10 I get:

Access Denied You don't have permission to access "http://www.lowes.com/" on this server. Reference #18.a92b5dcc.1593486018.1fbf37a9

This site works OK on IE and Edge. I have these exstensions: Adblock Plus Facebook Container HTTPS Everywhere New Tab Override NoScript

I have the site set as Trusted in NoScript.

In Developer Tools/Network the two resources show as Status 403, but nothing is showing as blocked (red text).

Am I doing something wrong?

TIA Tom

Asked by tlemaire2 2 years ago

Answered by ARMAN KHAN 2 years ago

  • Archived

The Weather Channel is now extremely slow

I am now getting extremely slow response from weather.com when requesting radar images. It takes over 30 seconds for the page to load. The same page on Safari loads in … (read more)

I am now getting extremely slow response from weather.com when requesting radar images. It takes over 30 seconds for the page to load. The same page on Safari loads in a few seconds. Also, a Firefox process drives one CPU core to 100% busy for the duration of the load. This something that must have degraded in the last several updates. I'm using Firefox 77.0.1 (64-bit) on macOS. Any one else have this trouble?

Asked by Discloop 1 year ago

Last reply by Eve 1 year ago

  • Archived

Empty account after upgrade

Good afternoon, after updating the browser I was thrown out of the account. Then I went back into it and I lost all my account information. there are no bookmarks and mem… (read more)

Good afternoon, after updating the browser I was thrown out of the account. Then I went back into it and I lost all my account information. there are no bookmarks and memorized passwords or history there is nothing. How can I restore all data in my account? [email address]

Asked by Vladyusha 1 year ago

Last reply by Wesley Branton 1 year ago

  • Archived

Firefox crashing many times

The last month many times FF is crashing. I cleaned FF, Intsalled again, checked hardware, etc.......nothing helped Signature js::TenuringTracer::traverse<T> More … (read more)

The last month many times FF is crashing. I cleaned FF, Intsalled again, checked hardware, etc.......nothing helped

Signature js::TenuringTracer::traverse<T> More Reports Search UUID ba966403-60f9-40ea-ac8a-bdad10200630 Date Processed 2020-06-30 13:30:13 UTC Uptime 1,678 seconds (27 minutes and 58 seconds) Last Crash 231,443 seconds before submission (2 days, 16 hours and 17 minutes) Install Age 2,135,311 seconds since version was first installed (3 weeks, 3 days and 17 hours) Install Time 2020-06-05 20:01:59 Product Firefox Release Channel release Version 77.0.1 Build ID 20200602222727 (2020-06-02) Buildhub data OS Windows 10 OS Version 10.0.18363 Build Architecture amd64 CPU Info family 6 model 60 stepping 3 CPU Count 4 Adapter Vendor ID

NVIDIA Corporation (0x10de)

Adapter Device ID

GT218 [GeForce 210] (0x0a65)

Startup Crash

False

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0xffffffffffffffff EMCheckCompatibility

False

App Notes

FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR- OMTP? OMTP+3

Processor Notes

processor_ip-172-31-26-137_us-west-2_compute_internal_7; ProcessorPipeline

Crashing Thread (0) Frame Module Signature Source Trust 0 xul.dll js::TenuringTracer::traverse<JSObject>(JSObject**) js/src/gc/Marking.cpp:2903 context 1 xul.dll js::gc::TraceEdgeInternal<JSObject*>(JSTracer*, JSObject**, char const*) js/src/gc/Marking.cpp:709 cfi 2 xul.dll js::NurseryShapesRef::trace(JSTracer*) js/src/vm/Shape.cpp:1997 cfi 3 xul.dll js::gc::StoreBuffer::GenericBuffer::trace(JSTracer*) js/src/gc/StoreBuffer.cpp:53 cfi 4 xul.dll js::Nursery::doCollection(JS::GCReason, js::gc::TenureCountCache&) js/src/gc/Nursery.cpp:1097 cfi 5 xul.dll js::Nursery::collect(JS::GCReason) js/src/gc/Nursery.cpp:983 cfi 6 xul.dll js::gc::GCRuntime::collectNursery(JS::GCReason, js::gcstats::PhaseKind) js/src/gc/GC.cpp:7465 cfi 7 xul.dll js::gc::GCRuntime::minorGC(JS::GCReason, js::gcstats::PhaseKind) js/src/gc/GC.cpp:7439 cfi 8 xul.dll mozilla::CycleCollectedJSContext::IsIdleGCTaskNeeded::IdleTimeGCTaskRunnable::Run() xpcom/base/CycleCollectedJSContext.cpp:501 cfi 9 xul.dll nsThread::ProcessNextEvent(bool, bool*) xpcom/threads/nsThread.cpp:1200 cfi 10 xul.dll NS_ProcessNextEvent(nsIThread*, bool) xpcom/threads/nsThreadUtils.cpp:481 cfi 11 xul.dll mozilla::ipc::MessagePump::Run(base::MessagePump::Delegate*) ipc/glue/MessagePump.cpp:87 cfi 12 xul.dll MessageLoop::RunHandler() ipc/chromium/src/base/message_loop.cc:308 cfi 13 xul.dll MessageLoop::Run() ipc/chromium/src/base/message_loop.cc:290 cfi 14 xul.dll nsBaseAppShell::Run() widget/nsBaseAppShell.cpp:137 cfi 15 xul.dll nsAppShell::Run() widget/windows/nsAppShell.cpp:406 cfi 16 xul.dll nsAppStartup::Run() toolkit/components/startup/nsAppStartup.cpp:271 cfi 17 xul.dll XREMain::XRE_mainRun() toolkit/xre/nsAppRunner.cpp:4608 cfi 18 xul.dll XREMain::XRE_main(int, char**, mozilla::BootstrapConfig const&) toolkit/xre/nsAppRunner.cpp:4750 cfi 19 xul.dll XRE_main(int, char**, mozilla::BootstrapConfig const&) toolkit/xre/nsAppRunner.cpp:4804 cfi 20 firefox.exe NS_internal_main(int, char**, char**) browser/app/nsBrowserApp.cpp:331 cfi 21 firefox.exe wmain(int, wchar_t**) toolkit/xre/nsWindowsWMain.cpp:131 cfi 22 firefox.exe __scrt_common_main_seh() /builds/worker/workspace/obj-build/browser/app/f:/dd/vctools/crt/vcstartup/src/startup/exe_common.inl:288 cfi 23 kernel32.dll BaseThreadInitThunk cfi 24 ntdll.dll RtlUserThreadStart cfi

Asked by jc.vdbunt 2 years ago

Last reply by jc.vdbunt 1 year ago

  • Archived

What can be done to increase video buffer length?

How can I buffer more than two minutes at a time on Youtube? I've just read [https://support.mozilla.org/en-US/que.../1168957], and I tried setting both media.cache_reada… (read more)

How can I buffer more than two minutes at a time on Youtube? I've just read [https://support.mozilla.org/en-US/que.../1168957], and I tried setting both media.cache_readahead_limit and media.cache_resume_threshold to 999999, but there seems to be no effect. It still stops at two minutes ahead of the current position in the video, and won't buffer more. What's the fix?

Asked by Sterrence 2 years ago

Last reply by Sterrence 1 year ago

  • Solved
  • Archived

Disabling Picture in Picture Video

I realize that there was a section on how to disable this. but if i were to go to Yahoo for example and scroll down a page with a video in it. It starts to auto play a… (read more)

I realize that there was a section on how to disable this. but if i were to go to Yahoo for example and scroll down a page with a video in it. It starts to auto play and be in a little view on the side and becomes really annoying as i don't want it playing or coming up like that.

Is there a method to fully disable it from auto starting "wasting bandwidth" and from being on the side like that?

Asked by llilshippo 1 year ago

Answered by cor-el 1 year ago