• Archived

r20.rs6.net taking over emails and rerouting

Somehow instead of being able to go directly to an internet address from an email instead it puts me thru something that begins with r20.rs6.net (followed by many letters… (read more)

Somehow instead of being able to go directly to an internet address from an email instead it puts me thru something that begins with r20.rs6.net (followed by many letters and numbers) and sometimes redirects. Do not know how to get rid of it. Really appreciate if someone knows how to resolve. Thanks

Asked by MJM MD 2 years ago

Last reply by jamesb22 1 year ago

  • Archived

Firefox >79 slow to load pages

Was using FF 79.0. Everything worked great. I upgraded to 80 or so a while back and found that it was taking ~7-10 seconds before FF would begin to load an initial webp… (read more)

Was using FF 79.0. Everything worked great. I upgraded to 80 or so a while back and found that it was taking ~7-10 seconds before FF would begin to load an initial webpage, so I used system restore to go back to 79. I've upgraded to 82.0.2 and the same thing is happening. Tried going back using system restore, but system restore failed for some reason, so I'm now stuck. I haven't had success re-installing FF 79.0. Any ideas why FF would be so slow loading a page? FYI, once I'm on that website, if I click to another page on that website, it loads quickly and normally. Only seems to be when I'm moving to a new website. I'm using Windows 7.

Asked by bgula 2 years ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

Cannot login Amazon with Firefox

I am switching from Safari to Firefox. My login to Amazon no longer works, I get the following message. Any suggestion for how to fix this? Thanks. File not found Firefo… (read more)

I am switching from Safari to Firefox. My login to Amazon no longer works, I get the following message. Any suggestion for how to fix this? Thanks.

File not found

Firefox can’t find the file at moz-extension://1119a7fa-a36f-3a4d-869a-ae79f68cb468/www.amazon.com//ref=as_sl_pc_tf_lc?&tag=alysion-20&camp=216797&creative=493901&linkCode=ur1&adid=0RP9SD4SM6SCX750MNZD&&ref-refURL=http://fotosaics.com/.

   Check the file name for capitalization or other typing errors.
   Check to see if the file was moved, renamed or deleted.

Asked by Sue 1 year ago

Answered by FredMcD 1 year ago

  • Archived

Firefox Hanging Then Speeding

Hello, I'm a Windows 7 user. For the past 3 weeks my Firefox browser (83.0) has been slowing down and then speeding up while visiting sites. I tried Safe Mode, Refresh, … (read more)

Hello,

 I'm a Windows 7 user. For the past 3 weeks my Firefox browser (83.0) has been slowing down and then speeding up while visiting sites. I tried Safe Mode, Refresh, and Reinstall but nothing seems to help. It's not being caused by anything on my computer (malware, viruses, etc) because I ran several scans using Malwarebytes Premium, CCleaner Premium, Microsoft Security Essentials, even Microsoft Safety Scanner and nothing turns up.
 Is there any other way to fix this issue on the browser?

Asked by purpledove 2 years ago

Last reply by purpledove 1 year ago

  • Archived

Firefox refuses to let me access a gov.uk website

I have been using the website URL: https://www.gro.gov.uk/gro/content/ for several years. I just got a new computer and downloaded Firefox to use as my preferred browser… (read more)

I have been using the website URL: https://www.gro.gov.uk/gro/content/ for several years.

I just got a new computer and downloaded Firefox to use as my preferred browser, but when I attempt to open the above website, I get the message Warning: Potential Security Risk Ahead

I cannot find any workaround which will let me access this site. I am NOT concerned about the site security as it is a UK GOV website. Microsoft Edge will open the website without any issue, why won't Firefox?

How do I get routine access to it through Firefox?

Asked by drzzap 1 year ago

Last reply by cor-el 1 year ago

  • Archived

A Web Page Invader has taken control of All my Tabs in Firefox

I have a web page hanger on in my Firefox browser, every time I open a new Tab that web page is there. So now, I can't even use my Tabs in Firefox. Does anybody know a … (read more)

I have a web page hanger on in my Firefox browser, every time I open a new Tab that web page is there. So now, I can't even use my Tabs in Firefox. Does anybody know a cure for this ???

Below is what shows up when I right-click that page, and choose Source Code

<!-- This Source Code Form is subject to the terms of the Mozilla Public
   - License, v. 2.0. If a copy of the MPL was not distributed with this file,
   - You can obtain one at http://mozilla.org/MPL/2.0/. -->

<!doctype html>
<html>
  <head>
    <meta charset="utf-8">
    <meta http-equiv="Content-Security-Policy" content="default-src 'none'; object-src 'none'; script-src resource: chrome:; connect-src https:; img-src https: data: blob:; style-src 'unsafe-inline';">
    <title data-l10n-id="newtab-page-title"></title>
    <link rel="icon" type="image/png" href="chrome://branding/content/icon32.png"/>
    <link rel="localization" href="branding/brand.ftl" />
    <link rel="localization" href="browser/branding/brandings.ftl" />
    <link rel="localization" href="browser/newtab/newtab.ftl" />
    <link rel="stylesheet" href="chrome://browser/content/contentSearchUI.css" />
    <link rel="stylesheet" href="chrome://activity-stream/content/css/activity-stream.css" />
  </head>
  <body class="activity-stream">
    <div id="header-asrouter-container" role="presentation"></div>
    <div id="root"></div>
    <div id="footer-asrouter-container" role="presentation"></div>
  </body>
</html>

Asked by danslink 2 years ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

I can't print "selections only" on my Linux Mint 20. what can I do?

I asked the same question on my Linux Mint Forum page, but still struggling with solution. I cannot print selected text only, there is no option for that. Kernel: 5.4.0-… (read more)

I asked the same question on my Linux Mint Forum page, but still struggling with solution.

I cannot print selected text only, there is no option for that.

Kernel: 5.4.0-53-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 Desktop: Cinnamon 4.6.7 wm: muffin dm: LightDM Distro: Linux Mint 20 Ulyana base: Ubuntu 20.04 focal

Asked by Sergei Aleinikov 2 years ago

Answered by Sergei Aleinikov 1 year ago

  • Solved
  • Archived

Sorting bookmarks on an Apple doesn't work (?)

Hi: I located the following instructions for sorting bookmarks: "Click Bookmarks and then click the Show All Bookmarks bar at the bottom. Right-clickHold down the Ctrl ke… (read more)

Hi:

I located the following instructions for sorting bookmarks: "Click Bookmarks and then click the Show All Bookmarks bar at the bottom. Right-clickHold down the Ctrl key while you click on the folder you want to sort, then select Sort By Name. The bookmarks in that folder will be sorted alphabetically.".

I followed them, got to sort but nothing happened regardless how many times I tried. Is this supposed to work on an Apple?

Thanks.

Asked by Sue 1 year ago

Answered by FredMcD 1 year ago

  • Archived

Can't connect to Google.com, potential security issue

I can't seem to connect to Google.com anymore. I get Did Not Connect: Potential Security Issue Firefox detected a potential security threat and did not continue to www.go… (read more)

I can't seem to connect to Google.com anymore. I get

Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to www.google.com because this website requires a secure connection.

What can you do about it?

www.google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

as the error. I've tried various things like deleting certificates, refreshing firefox, and even uninstalling firefox. Nothing works and I don't want to go back to Edge. Google.com works fine on edge, and I have a document saved as a start up tab that works fine on firefox. Drive also doesnt work, but accounts.google.com works so I can sign in.

Asked by i0brendanhansen 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Why does my entire Firefox browser crash when I go to Infowars website?

I can browse the entirety of the internet but for the last week as soon as I click enter for the Infowars website the browser immediately crashes. Why is this happening… (read more)

I can browse the entirety of the internet but for the last week as soon as I click enter for the Infowars website the browser immediately crashes. Why is this happening why am I being blocked from accessing this page?

Asked by Yizee24 1 year ago

Answered by Yizee24 1 year ago

  • Archived

Blocking all cookies on Apple other than those listed as exceptions

Hi: Two questions: 1. I would like to block all cookies for all websites (at once, not one-by-one by website) and allow cookies only for websites identified as exceptions… (read more)

Hi:

Two questions:

1. I would like to block all cookies for all websites (at once, not one-by-one by website) and allow cookies only for websites identified as exceptions. I know how to enter the exception one-by-one, but could not figure out the rest. Is there a way to do this?

2. I entered 3 websites (one-by-one) to block them from storing cookies (in Manage exceptions). They show up on the list (under Manage Exceptions), but under Manage Data, these websites still stored cookies. Then I went to one of these websites and selected View Page Info>Permissions and selected blocking cookies. The website still stored cookies. How can one prevent websites that appear to be selected to block, to actually block storage of cookies? Either I am doing something incorrectly or this doesn't work.

Thanks in advance for your help.

Asked by Sue 2 years ago

Last reply by Sue 1 year ago

  • Solved
  • Archived

Why is Firefox preventing me from opening links by closing it down?

Hello, I have been having weird problems with my Firefox since I tried getting back to using it. I have reset everything before using it again. I changed the language b… (read more)

Hello,

I have been having weird problems with my Firefox since I tried getting back to using it. I have reset everything before using it again. I changed the language back to English but the hamburger icon list is in Japanese. A minor issue but I can manage.

But this one is really annoying. I click on a link and it closes it down for me in 1 second. Here's a short clip of what I'm referring to.

https://streamable.com/hd9879

Please help me solve my problem. I just want to download files from my email.

Asked by jjtconstantino 2 years ago

Answered by cor-el 1 year ago

  • Archived

PRESERVING my history

How do I PRESERVE my history. My history keeps disappearing! There are lots of tips on how to DELETE history but I want to SAVE my history. Please help. Thanks a lot … (read more)

How do I PRESERVE my history. My history keeps disappearing! There are lots of tips on how to DELETE history but I want to SAVE my history. Please help. Thanks a lot

Asked by bewilderbeast 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

My former Firefox browser has gone away & now it is Yahoo. I desperately need my old Firefox back. PLEASE help. Thanks!

My former Firefox browser has been replaced by Yahoo (I think my granddaughter "accidentally# Numbered list item" did this)....I desperately want my old Firefox back. Pl… (read more)

My former Firefox browser has been replaced by Yahoo (I think my granddaughter "accidentally# Numbered list item" did this)....I desperately want my old Firefox back. Please help me. Thanks!

Asked by appalachain_trail 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

Yahoo hijacked my searches

Yahoo has hijacked my searches from my Bing homepage and also from my Google tab in menu bar - I need to get rid of it as I find it select items that are of no interest a… (read more)

Yahoo has hijacked my searches from my Bing homepage and also from my Google tab in menu bar - I need to get rid of it as I find it select items that are of no interest and ignores what I have requested as my search.

Asked by roger.rostock 2 years ago

Answered by cor-el 2 years ago