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Can't go anywhere using Firefox

I can log into Firefox, but if I try to click on nay other websites, the URL comes up, but nothing loads. I try to refresh the page, but the refresh 'circle' is greyed ou… (read more)

I can log into Firefox, but if I try to click on nay other websites, the URL comes up, but nothing loads. I try to refresh the page, but the refresh 'circle' is greyed out and doesn't work. Then it's as if my mouse pointer is broken; I can't click on anything. Everything works fine in EDGE and other browsers. This seems to have happened after the last Firefox update. I have cleared my cache and data, and refreshed Firefox. So far, no good.

Asked by Gary Brown 1 day ago

Last reply by riyana sam 16 hours ago

Firefox browser is not launching on my pc

Suddenly on my PC the icon of Firefox turned white on both desktop and taskbar. And whenever I try to open Firefox, it says, "The file or directory is corrupted and unrea… (read more)

Suddenly on my PC the icon of Firefox turned white on both desktop and taskbar. And whenever I try to open Firefox, it says, "The file or directory is corrupted and unreadable." And I didn't make any changes myself. So far it was fine. Now what can/should I do?

Asked by michealwd8 1 month ago

Last reply by Jatin Yt 1 month ago

Is there a way to set the default view and sorting for file upload folder?

Is there a way to set the default view and sorting for file upload folder? The default for me is, detailed view and sorted by date. I wanted to change it to large icon … (read more)

Is there a way to set the default view and sorting for file upload folder?

The default for me is, detailed view and sorted by date.

I wanted to change it to large icon and sort by name, so it's easier to upload images. but I have to change the setting for every individual folder, is there a way to just set it as default?

Asked by sizustar 2 months ago

Last reply by zeroknight 2 months ago

Leave Site Pop-Ups

I use photopea.com for photo editing and stuff, but I accidentally clicked on the option to have that site not show a pop-up asking if I'm sure I want to leave the site a… (read more)

I use photopea.com for photo editing and stuff, but I accidentally clicked on the option to have that site not show a pop-up asking if I'm sure I want to leave the site and asking if I'm sure I want to close a project. Now I can't close projects at all.

Can someone tell me how I can re-enable it for the website?

Asked by Zekom 5 months ago

Last reply by zeroknight 5 months ago

Security error

I have reinstalled and refreshed the app many times, but whenever I try to search something, it says "An error occurred during a connection to www.google.com. PR_END_OF_F… (read more)

I have reinstalled and refreshed the app many times, but whenever I try to search something, it says "An error occurred during a connection to www.google.com. PR_END_OF_FILE_ERROR. This happens with every single search on every website, not just google.

Asked by Ava Tiny 5 months ago

Last reply by zeroknight 5 months ago

interface problems

Hi, Mozilla team I hope that you have a great day, straight to the point, my UI sometimes crashes or some components glitch or don't even work as it has to This is a vide… (read more)

Hi, Mozilla team I hope that you have a great day, straight to the point, my UI sometimes crashes or some components glitch or don't even work as it has to This is a video below slowed(I couldn't upload the video).

Asked by mabtheoriginal 5 months ago

Last reply by zeroknight 5 months ago

Websites not responding

What would cause websites not responding. I have no malware and the cache is clean. Could it be in the properties, or whatever. Thank you. It's very frustrating. … (read more)

What would cause websites not responding. I have no malware and the cache is clean. Could it be in the properties, or whatever.

Thank you. It's very frustrating.

Asked by Susan 5 months ago

Last reply by cor-el 5 months ago

Computer Crashed - Trying to Recover Bookmarks and Tabs

Hi everyone, My computer crashed while updating from Windows 10 to Windows 11. Unfortunately, I had someone look at it and he formatted my hard drive and only did a part… (read more)

Hi everyone,

My computer crashed while updating from Windows 10 to Windows 11. Unfortunately, I had someone look at it and he formatted my hard drive and only did a partial backup of files. I thought my Mozilla Firefox account was syncing, but it seems like it did not happen in a while. Does anyone know if there's any hope in recovering the lost tabs and bookmarks? Any help would be appreciated. Thanks,

Kenan

Asked by kleparc 5 months ago

Last reply by jonzn4SUSE 5 months ago

Lost my bookmarks and site passwords when I reset my Mozilla password

I used Firefox Sync when I bought my new computer and it worked perfectly. This time, I had to reset my computer and forgot my password. Using my account associated email… (read more)

I used Firefox Sync when I bought my new computer and it worked perfectly. This time, I had to reset my computer and forgot my password. Using my account associated email, I reset my password and my information was gone.

Asked by Calli de Souza 6 months ago

Last reply by cor-el 5 months ago

Bookmarks disappeared after adding account to new computer

Firefox has been my default browser for longer than I can remember. Over the years, I have maintained a significant bookmark file for work. I recently purchased a new com… (read more)

Firefox has been my default browser for longer than I can remember. Over the years, I have maintained a significant bookmark file for work. I recently purchased a new computer, and my zero bookmarks from the new computer have replaced all of the bookmarks that I had in my old browser. This is a bookmark file that has successfully followed me through multiple computers and even my ios devices. And now it seems to be completely gone. I've looked at the places.sqlite files, and the largest one is 20MB and is in my current default profile, but it is dated today. That makes no sense because I do not have any bookmarks on this older computer, and my new computer doesn't have any either. The bookmarks have also been completely deleted from my iPad, but miraculously are still on my iPhone (evidently I had signed out of Firefox for iPhone at some point so they do exist somewhere.) The thought of trying to rebuild my bookmarks is nauseating. My only thought is to sign out of the browser on all devices, then sign back in and sync on the phone. Would that repopulate the main file with what's on my phone? Any other ideas?

Asked by cmjross1 5 months ago

Last reply by cor-el 5 months ago

Credit/Debit Errors in Browser

Hi, I'm getting errors when trying to make online card payments with Firefox. Things like, Invalid card number, not being able to type number in box provided, (No Curso… (read more)

Hi,

I'm getting errors when trying to make online card payments with Firefox. Things like, Invalid card number, not being able to type number in box provided, (No Cursor). It works ok on some sites but not others. However, if I switch to the Edge browser all transactions work perfectly. This has been happening for some time (Windows 11). I'm thinking this could be a bug but not sure.

Trevor

Asked by trevorcato 5 months ago

Last reply by zeroknight 5 months ago

Videos can't be played at higher playback speed on Youtube

Videos can't be played at higher playback speed Bug On firefox, I cant play videos at higher playback speed or it'll only play audio or video will endlessly buffer. Usin… (read more)

Videos can't be played at higher playback speed Bug

On firefox, I cant play videos at higher playback speed or it'll only play audio or video will endlessly buffer. Using user-agent spoofer and changing to chrome makes it a little less worse but still the problem sustains. On Brave, the video doesnt have any effect of higher playback speed rather it'll make the video buffer and have very strong red contrast.

Asked by kapish1233 5 months ago

Last reply by zeroknight 5 months ago

Firefox browser update prompt

I am suddenly getting pop-up windows from "Firefox Software Updater" as soon as I click the Firefox icon on my desktop (Windows 11) and laptop (Windows 10). The Firefox l… (read more)

I am suddenly getting pop-up windows from "Firefox Software Updater" as soon as I click the Firefox icon on my desktop (Windows 11) and laptop (Windows 10). The Firefox log in the pop-up is not in color, so I am immediately suspicious. The pop-up window did not happen on my laptop yesterday, but I got it on my desktop today, for the first time. I have answered "no" to the "do you want this app to make changes to this computer?". Is this legit from Mozilla? Usually, the browser updates automatically when I click the icon, saying I am now using the latest version of Firefox. Thank you.

Asked by bugeric247 5 months ago

Last reply by cor-el 5 months ago

Password Manager not recognizing Microsoft sign in page

When I sign in on my Microsoft Account FF Password Manager Does nothing. I open up the passwords but the manager does nothing. How do I correct this? It is as if FF does… (read more)

When I sign in on my Microsoft Account FF Password Manager Does nothing. I open up the passwords but the manager does nothing. How do I correct this? It is as if FF does not recognize I am being prompt for login info. This only happens with this cite. Thank You for your time Mike

Asked by Mike 5 months ago

Last reply by cor-el 5 months ago