Firefox Support Forum

Hi, I am currently freaking out because I lost my firefox account because I lost my 2FA and cannot get in because I do not have my backup code. I need my account back ASAP because it has important information and I need it right now! Please someone help I need my account BACK!

"When a server requests your personal certificate" my preference is set to "Ask you every time" but Firefox is remembering the certificate I used last time for a site and does not allow me to select a different certificate. How can I change this please? My Firefox browser version is 84.0.2 (64 bit). Thanks

And suddenly.. there was Google translate asking me to translate a certain website. For the life f me (and I googled myself silly) I CANNOT get it to stop. even when I tell it I do not need it.

I've tried every trick I could find, yet to no avail.

I've NOT installed any add ons that would enable this. And it only happens with one website (hannants.co.uk) and no other (as far as I can see now). This is really ticking me off.

Like I said I googled to no avail and no extension within Firefox that I can see that are enabling. Can any one please help me is turning this piece of crap translation off?

Thanks

Harald

Hi there,

I refreshed Firefox because I found it was running slow, and now my saved logins and passwords are not in my settings anymore.

They are still on my phone but they won't sync now to my iMac desktop.

Is there a way to restore them or resync!

Thanks for your help.

Shannon

Firefox is saving multiple OLD passwords, I just want it to save one: the current password.

Is this possible? Help function in Firefox is freaking horrible

Hello! I have huge problem, because I forgot my password to other account on Firefox and I have no idea how to get it back and I don't want to loose all my passwords and things on it, so I can't reset it. It would mean the world to me if You could help me.

I'm waiting for your answer, Thank you and have a nice day :)

Hi,

After an update on Firefox 87.0 the pop-up exceptions defined are not working in private mode. A yellow bar appears that tells me that prevent the popups. If I choose to allow the popups with the button on the left of url then the url is added on exceptions/allowed window with a ^privateBrowsingId=1 marked in the url. However this is not persisted on a next run of firefox on private mode.

If someone have setup exceptions is there for a reason and should not be broken in private mode. I also cannot add ^privateBrowsingId=1 on my own in the url on the exceptions, as it appeared as %5 in exceptions and it does not work to allow pop-up.

Thanks

When I Login to one of my Financial sites web page, that does NOT recommend Firefox because of this Login issue. My stored Login and Password work fine the first time I Login. I also get a message to Save the new password. If I save this Login update the last character of my Password is changed. One example I have tried with my normal account Name but a Password ending in "$" when the saved Password is viewed it has been changed to "%24" and the Login fails now as it should. I am not sure if this is a Firefox or web page problem? This ONE web page is the ONLY place I have run into any Login issues. Login seems to be the only place the web page doesn't work correctly. The web page fix is NOT to use Firefox but to use other browsers. I am using the latest Firefox version 87.0 with windows 7 but this has been an ongoing problem over several years.

Why does Firefox 'DEMAND' that I give my age when I open an account? Is it for selling to third-party companies? You do a lot and say a lot to protect your security but it would appear that by insisting that I reveal my age you are not respecting MY privacy. Mike

So this visual bug has been happening on my Nightly install for months now. The "Site information for website.com" menu that appears when you click the lock icon in the address bar is basically unusable for me. The menu's header, "clear cookies" button, and arrow button are all fine, but the text in between is covered in globe icons. The "Connection Security" sub-menu that the arrow leads to has a similar case. (See screenshot.)

Huge disclaimer: I am using Shadowfox, which modifies a Firefox install to make UI elements darker. It has made text difficult to read for me at times, but it has never produced any really strange artifacts like this one as far as I can tell. I do have a Developer Edition install with no Shadowfox and it doesn't have the issue. However, maybe this is a common Nightly issue. (I guess this wouldn't make sense since DE is even more experimental than Nightly? I think?)

Maybe this is a problem for the Shadowfox team. Ultimately, the solution I really want is native support for a full-fledged dark mode, with black or gray color for UI elements such as the context menu. If this isn't going to happen and Shadowfox is indeed the source of the issue, I'll gladly let them know. But I thought it would be good to share with Mozilla, and why not the community, too. (Feedback tool is down right now.)

The FireFox browser will store passwords for sites and load them as needed. However, some airline sites require user ID, last name, and password. FireFox does not seem to support all three fields. Is there a way to have FireFox enter all three fields on these sites?

Recently getting ads popping up on my android S6. I erased a few of the most recent aps and found one called Peel something or other. But the ads continue and pop up after entering my security code. I tried some blocking program but that didnt help or point me to the culprit. And I think the ads have something to do with yahoo although I dont have a yahoo ap on my phone. In the meanwhile I will try some other aps to block them. Thanks

I have a private network where a server still uses TLS1.0. Users currently have an option to continue to use the site by enabling support for TLS1.0/1.1. It will be a few months before we can migrate off the current server.

How long will this feature be supported where users can still access servers on old TLS?

Regards, Manoj

Looking for a solution/work around to the new FF protocols which REFUSE exceptions, which has cut me off from streaming from LEGITIMATE web sites like https://news.stlpublicradio.org/ and other sites as well.

I have used FireFox since Netscape, but am now using Chrome which works fine.

Security is great, but when the security Trumps the ability to actually USE the web sites, then how is that different than just blocking the "offending" website.

You should ask yourselves why the FF market share is so low.

You guys need to come out of the clouds and smell the digital earth where most of us dwell. I love you all for what you do, but you seem to be blowing it. Please get it together.

cant log unto wpt poker site since last update by firefox can you please help [email-removed] thanks

(email address removed by moderator; please do not post personal information on a public website; Forum rules and guidelines)

Hi,

 Anyone else had issues setting up the 2 step Auth?

This is the only login that wont accept the auth code from both Microsoft Auth and as recommnded by Firfox Authy App.

Both generate the codes fine but firfox keeps saying they are the incorrect codes.

Tried multipul times but its not having it :-(

Thx

Hi, folks. Firefox (87.0) has just started blocking my popups on gmail even though I have an exception for mail.google.com. (I can no longer compose/edit a message in a new window, for example.) - I can't choose to "allow popups for mail.google.com," as that option is grayed out (likely since I already have that exception in place), and if I choose to "show" the window, it isn't functional (just blank). - I tried starting in Firefox Safe Mode (extensions disabled) and have the same trouble. -If I edit my popup blocker settings so that I'm not blocking _any_ popups, this does resolve the problem: gmail functions as it should. But of course I'd prefer to have a popup blocker in place for other sites. I welcome any wisdom. Thanks!

Firefox Firstly, let me start by acknowledging the wonderful work the team of volunteers do to in producing an FREE excellent browser for which I have been a fan since your inception. However, unfortunately Firefox has been caught up in the hysteria of the planet over security issues with the Internet.

Undoubtedly there are such issues, just as they currently are with Covid 19 such issues, but the solution to Covid 19 is not to carpet bomb the whole of the planet - but, in actual fact that is what Firefox is now doing with websites security.

I build websites for a hobby and currently have published about 50 over the last 20 years , many of those are informational only sites. So, there is no exchange of data, so no avenue for any security breach or for damage to be done to either my website any visitors computer or the server upon which my websites resolves.

My first website was published in 1998 even way back then we all knew that you approached any website with caution. However with a bit of due diligence it was possible to make a reasonable judgement as to the nature of validity of the website and those that constituted some risk and those that constituted none.

One of the websites I publish is goofygoogle.com. I have had this website since I purchased the domain in 2001. The website is informational only, however despite the fact it has been around for that period of time and you can find out who the domain owner in any WHOIS search, for the first time ever Firefox is now telling their browser user/visitors “Warning: Potential Security Risk Ahead”.

This, is in spite of the fact there is NO potential security risk 'Ahead' -AT ALL, in visiting this site.

Can we please wind back the hysteria or egotism or whatever else is the basis for this overreaction OR if we don’t want to do that, can we please get even smarter so that we actually can interrogate the site properly to determine if there actually is a “Potential Security Risk Ahead” before we ‘slander’ it?

I’m in your hands

Thank you