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Security error about embedded page

I go on the https://www.medicare.gov website to look at Medicare claims. I get an email from them when there are new summary notices and I click on the link to view them… (read more)

I go on the https://www.medicare.gov website to look at Medicare claims. I get an email from them when there are new summary notices and I click on the link to view them. That brings me to the login page and after I log in I get a page that lists summary notices starting with the most recent. For each notice, there are three links you can click: download, print, and open. I've always clicked "open", which has always brought up the summary I chose, I think in a new tab or window, but I'm really not sure, it's been a while.

This time when I clicked on "open" for the first summary notice, it stayed in the same tab and under the title listing the particular notice I got the following:

" Firefox Can’t Open This Page

To protect your security, api.medicare.gov will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

Learn more… "

So I went back to the original list, right clicked "open" and clicked to open in a new tab and got the same error. As I was writing this just now I noticed that the error message says you need to open it in a new window, so I just tried that instead of a new tab, but I still got the same error message.

Interestingly, I thought I'd check clicking "download" just to make sure I could get my new notices. That opened a new tab and the notice came up!! Now I'm sitting here trying to remember if I used to click "open" or "download" and feeling like this computer drives me crazier and crazier every day I use it!

I am submitting this anyway for two reasons. First of all, if I'm confused other people are probably also confused. Secondly, I want to know if there's anything wrong on my end that I should be fixing or if this is a problem on Medicare's end. Obviously I want to let them know if it's their problem so that it can be fixed.

I just got a notice about a Firefox update but I haven't installed it yet and I haven't tried this in any other browser (I really hate using Chrome, especially for something as private as Medicare, but if that will help you please let me know and I can try it there).

One other thing that may or may not be relevant. I've had my Social Security and Medicare accounts for many years. Recently I received a notice from Social Security that they're upgrading to a more secure login system (sorry I've forgotten exactly what they call it) and said that if you're using an older account you have to create a new login with their new site and it would work across your federal government accounts. I did that but Medicare used my old login information and it worked. I don't know if that would be causing this problem, I don't think they've terminated the old system altogether just yet but I'm not sure. This probably doesn't make a difference but I thought I should mention it just in case.

Thank you for any suggestions you have about this, and please let me know if you think I should notify the medicare.gov people as well.

Joan

Asked by PurpleJ 1 month ago

Last reply by Muhammad Danish 1 month ago

having problem loading "gameday" page when using Firefox

I am having a problem when I try to click on "gameday" page on the MLB>COM web site. The gamday page will not load. I do not have the same problem if I use "Microsoft … (read more)

I am having a problem when I try to click on "gameday" page on the MLB>COM web site. The gamday page will not load. I do not have the same problem if I use "Microsoft Edge"

Asked by Ronald Hopkins 1 month ago

Last reply by Robert David 1 month ago

Videos automatically play after a short period of time after being paused (Ubuntu 22.04)

When I pause a video (any site) and go to another tab / stay on the site, after a seemingly random amount of time the video starts playing again. I'm using latest Firef… (read more)

When I pause a video (any site) and go to another tab / stay on the site, after a seemingly random amount of time the video starts playing again.

I'm using latest Firefox on Ubuntu 22.04 (snap).

I've tried (didn't work):

  • Disabling media hardware controls through about:config
  • Disabling autoplay through about:config

Asked by Pawel Len 5 months ago

Last reply by cor-el 5 months ago

Printing problem--been getting a printing error the last couple days this message "error occurred while printing".

been getting a printing error the last couple days this message "error occurred while printing". Printer then puts out partial page(s) then stops printing. been trying … (read more)

been getting a printing error the last couple days this message "error occurred while printing". Printer then puts out partial page(s) then stops printing. been trying to print copies of tax forms ( 11 pages)?? page that print shows Firefox in top left corner of page. Today same problem with a four page email print job.

Asked by kmfa1 5 months ago

Last reply by Paul 5 months ago

support restore all tabs

Once updated Firefox all old tabs didn't open ( and it was not possible to restore them anymore). So I'd like to restore all old tabs of yesterday session. Really importa… (read more)

Once updated Firefox all old tabs didn't open ( and it was not possible to restore them anymore). So I'd like to restore all old tabs of yesterday session. Really important for my work. Looking forward to hearing from you asap. Regards, Orlando.

Asked by mhjzxcmcmr 5 months ago

Last reply by cor-el 5 months ago

Poor screen resolution on extended display

I have 3 laptops all running windows 10 or 11. These all share a docking station giving access to an extended display, keyboard etc. All laptops run fine with the dockin… (read more)

I have 3 laptops all running windows 10 or 11. These all share a docking station giving access to an extended display, keyboard etc. All laptops run fine with the docking station except for one issue with the newest laptop... The screen resolution, only on firefox on the one laptop, (everything else is fine) is completly out of whack. I have tried the zoom function but no luck. I have trawled the internet but all the solutions are from 10+ years ago and refer to different versions of firefox and windows. I am not a computer geek so please dumb down any advice.

Asked by Simon 5 months ago

Last reply by cor-el 5 months ago

chatgpt and firefox

Hi my chatgpt used to work fine but it doesn't anymore since a while already. I cleared the cache, tried new tabs, logged out and back in etc... Still not working. Worki… (read more)

Hi

my chatgpt used to work fine but it doesn't anymore since a while already. I cleared the cache, tried new tabs, logged out and back in etc... Still not working. Working fine on chrome.

Can you help?

thanks

Patrick

Asked by patrickrhein 6 months ago

Last reply by zeroknight 5 months ago

waterfox

response to jonzn4SUSE, because on my desk top, it won't install, because my computer chip is too old, when I get to the point of clicking on finish, when clicking on fin… (read more)

response to jonzn4SUSE, because on my desk top, it won't install, because my computer chip is too old, when I get to the point of clicking on finish, when clicking on finish, it disappears, supposedly this chip is a better chip than the one I need to install it, but it's older than the one which is the minimum needed to do the install, even took it to the repair shop, I had read that sometimes if an older version of waterfox is on a computer it won't install, by the time I got it back from the shop everything with waterfox was gone, including bookmarks etc., none it was saved, some of the things I could import from my other browsers, one thing I don't like about waterfox is there isn't any way to export those things to other browsers, even when going to firefox or any other browsers, when clicking on import from other browsers, waterfox isn't on the list, also on my laptop, has an intel chip, maybe older than the one on desk top, when 1st installed it, it worked, the next time I tried to use it it wouldn't open, don't use lap top very often, usually only when desk top is in the shop on desk top, even tried to install it in safe mode, after I got it back from the repair shop, is when I found out about the chip being too old Operating System       Windows 10 Pro 64-bit CPU       AMD Phenom II X4 955          Deneb 45nm Technology RAM       16.0GB Dual-Channel DDR3 @ 803MHz (11-11-11-28) Motherboard       Gigabyte Technology Co. Ltd. GA-880GMA-UD2H (Socket M2)     Graphics       DELL ST2421L (1920x1080@60Hz)       512MB ATI Radeon HD 4250 (Gigabyte) Storage       476GB SPCC Solid State Disk (SATA (SSD))        1863GB TOSHIBA DT01ACA200 (SATA )    Optical Drives       HL-DT-ST BD-RE WH12LS30 ATA Device

thank you again happy trails to you, howard

Asked by hjoz 5 months ago

Last reply by Paul 5 months ago

Firefox won't open log in pages

I just bought a new laptop and downloaded Firefox as I have used it for years. Although I imported my passwords and they are correct it will not log in to sites I need fo… (read more)

I just bought a new laptop and downloaded Firefox as I have used it for years. Although I imported my passwords and they are correct it will not log in to sites I need for work. It isn't telling me I have the wrong pw or id, it just does nothing.

I have updated windows, I have uninstalled and reinstalled....I don't know what else to do...any suggestions?

thanks

Asked by Lynnkeogh 5 months ago

Last reply by zeroknight 5 months ago

Inserts - a bit like Outlook inserts

Firefox often display messages at the lower right corners - only from selected sites. It drives my crazy - because I have to click on each and ervy one. How can I selec… (read more)

Firefox often display messages at the lower right corners - only from selected sites.

It drives my crazy - because I have to click on each and ervy one.

How can I select the sites which are displayed or can I shut them off all together ?!?


Please advise !

Asked by wolfarl 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Accces to the browser

I use Firefox as my browser but since yesterday I am unable to use it. Each time I click on the firefox icon I am directed to a French Microsoft browser - are you able to… (read more)

I use Firefox as my browser but since yesterday I am unable to use it. Each time I click on the firefox icon I am directed to a French Microsoft browser - are you able to help?

John Winn

Asked by John Winn 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

searching from URL address bar no longer works. Opens search page instead of results

searching from URL address bar no longer works. Opens search page (start page) instead of results, adding a (unnecessary) step to searching and causing me to have to re-e… (read more)

searching from URL address bar no longer works. Opens search page (start page) instead of results, adding a (unnecessary) step to searching and causing me to have to re-enter my search term. the 2024 trend across the tech industry seems to add unnecessary steps for previously single-step convenient/efficient processes.

Asked by jeremy.wendell 6 months ago

Last reply by zeroknight 5 months ago

Delete History fails to do a complete job

I've been noticing that when I click History > Clear Recent history, after clicking and going back to History, it hasn't removed everything. I have Firefox on my Andro… (read more)

I've been noticing that when I click History > Clear Recent history, after clicking and going back to History, it hasn't removed everything. I have Firefox on my Android phone which is set to clear history upon close. For for unknown reasons, its leaving sites from both desktop and phone apps after clearing.

I'm running Firefox v 115.9.1esr on my Mac.

Any ideas?

Asked by jontalk 5 months ago

Last reply by zeroknight 5 months ago

Are Multiple Folders Available within Firefox Passport Manager?

I have about 99 entries saved at the present time in the Firefox Passwords Manager. I would love to store these in different folders if possible--bill pay, medical, soc… (read more)

I have about 99 entries saved at the present time in the Firefox Passwords Manager.

I would love to store these in different folders if possible--bill pay, medical, social networking, for instance.

Is such as feature available?

Thanks.


A related question.

I thought of getting a free password manager such as proton and move most of the password entries into it, leaving the most important ones under the Firefox Passwords Manager.

Proton asks for permission to access all my websites. I understand that this may be necessary in order to save passwords. However, this makes me nervous. If I give this permission, will they be able to access my financial data when I access my brokerage? Will ad blockers be able to access my financial data?

Thanks.

Asked by shakervc 5 months ago

Last reply by zeroknight 5 months ago

cannot restore history

Accidentally closed browser with many multiple tabs open. Tried to restore history but option was grayed out. Tried several times but was not able to get back to the or… (read more)

Accidentally closed browser with many multiple tabs open. Tried to restore history but option was grayed out. Tried several times but was not able to get back to the original browsing window with the multiple open tabs.

Would really appreciate help on this, if possible, as the many multiple tabs contained family history research that will be difficult to impossible to duplicate.

Thank you.

Asked by jengel1600 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago