I don't know what happened, it just went blank and I have none of my settings now, I may have lost thousands of bookmarks. How do I restore it to the day before
I upgraded Firefox and lost my bookmarks. How do I get bookmarks back?
Firefox did an update and now my whole list of bookmarks has disappeared
When Firefox updated in the past hour I lost my page setup, I can't find my bookmarks, can someone please help be get back to my previous setup?
I accidentally deleted all of my bookmarks. What is the easiest way to reinstall them?
I retired an older desktop unit several months ago and am no longer able to access the bookmarks associated with my account. My profile information now says account disco… (read more)
I retired an older desktop unit several months ago and am no longer able to access the bookmarks associated with my account. My profile information now says account disconnected, followed by my email address. Below that the words Profile 1 appear. The menu below is the regular menu for actions on Firefox but none of the bookmarks from the original computer appear. Is there some way to access them?
Howard Drescher
Subject: Urgent Complaint: Complete loss of passwords following browser update – Priority: High Dear Support Team, I am writing to you today to file an urgent complaint a… (read more)
Subject: Urgent Complaint: Complete loss of passwords following browser update – Priority: High
Dear Support Team,
I am writing to you today to file an urgent complaint and to request immediate technical assistance.
Following today's update of your browser, I discovered that all passwords stored in my account have been deleted. As I strictly depend on this account and the stored credentials for my daily work, this loss of data constitutes a significant disruption.
My previous attempts to recover the data via standard recovery functions have unfortunately been unsuccessful.
I therefore request your immediate assistance in restoring my data. Ideally, a rollback of my profile to a backup state from this morning, February 25, 2026, at approximately 08:30 AM, is required to restore the state prior to the faulty update.
Please inform me immediately of the steps you are taking to resolve this issue. Due to the urgency of this matter, I look forward to your response within the next few hours.
Sincerely,
Hi as it states in the summary, i lost all my information by deleting my profile, how do I get it back, please help.
Over the last 5 or 6 months, Firefox seems to have lost the capacity to remember my open tabs if my Mac is forced to restart. These open tabs are vital to my workflow. … (read more)
Over the last 5 or 6 months, Firefox seems to have lost the capacity to remember my open tabs if my Mac is forced to restart. These open tabs are vital to my workflow. If this can't be solved, I shall have to migrate to another browser, which is something I do not wish to do.
My Firefox version is 147.0.4; my computer a Mac Studio 2025 M3 Ultra; my OS Tahoe 26.3.
Please advise.
you robbed me of my book marks
My bookmarks have all disappeared
My wife's old Windows 10 HP laptop quit working last week do to some Operating System failure while it was trying to do an update. It finally did a reboot and now it is u… (read more)
My wife's old Windows 10 HP laptop quit working last week do to some Operating System failure while it was trying to do an update. It finally did a reboot and now it is useless, at least as it is! It will NOT complete the boot process after trying all of the options offered. All that I am able to is exit out of Windows to a "DOS prompt." I am able to get to the Mozilla Firefox folder and others contain within. The new Windows 11 laptop I bought her is working fine with a fresh Firefox browser installed about a week ago. What she wants is her web links, settings and saved passwords "copied" from the old laptop and installed on the new one! We have no idea how many there are to retrieve! I'm hoping that there might only be one folder that I can copy via "command line" prompt to a USB drive and move the file(s) to the new laptop the same way. Can anyone tell me what I need to know? Thanks in advance! Tim O.
