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Firefox doesn't connect to the internet at all, other programs do

Firefox is the only program on my computer which struggles with connecting to the internet for some reason, other browsers and programs work fine. Everything times out, e… (read more)

Firefox is the only program on my computer which struggles with connecting to the internet for some reason, other browsers and programs work fine. Everything times out, even the update checker in settings. It opens local files without issue. It started 7+ days ago, i have tried doing everything on the "firefox doesn't load internet pages in, other browsers do" but it didn't change anything.

Asked by placekgames 3 months ago

Last reply by cor-el 3 months ago

confusing 2nd factor security set-up

updating my profile i found option of 2nd factor notification that I use always when offered. it asked me to make up my own unique code that no one else would have so i … (read more)

updating my profile i found option of 2nd factor notification that I use always when offered. it asked me to make up my own unique code that no one else would have so i made up a string of letters-numbers but nothing happened, tried only my favorite numbers - zip. then couple favorite words - zip. so started to close computer and noticed a lot of emails from Mozilla each with typical 6-digit confirmation code number - so i am not supposed to invent my own private code? all of the numbers emailed to me have long since expired. Please don't kill my accounts! I use a lot of Moz apps - but must use hateful Outfock b/c university no longer supports T'bird.

Asked by AOS 2 months ago

Last reply by markwarner22 2 months ago

Pinterest broken

As of the lastest Firefox upgrade Pinterest is completely broken. When I log in the home page loads, but all instead of pictures I see colored boxes. The only images I se… (read more)

As of the lastest Firefox upgrade Pinterest is completely broken. When I log in the home page loads, but all instead of pictures I see colored boxes. The only images I see are the animated ads, they show fine. In other words, the opposite of what I want. I am only using adblock origin as an extension. I have cleared website data, clicked the shield to stop blocking, and rebooted firefox in safe mode yet the problem persists. Every other browser I have can show pinterest just fine. Safari and Chrome have no issues, only Firefox. I am using Firefox 131.0.3 on MacOS Sonoma 14.7.

Asked by fx44qns8n8 3 months ago

Last reply by cor-el 3 months ago

Exporting from Otter.ai -

First of all, THANK YOU for volunteering. I've donated to Mozilla over the years and appreciate this product. Okay, here's my issue....I'm OLD! HA! Onto the pertinent iss… (read more)

First of all, THANK YOU for volunteering. I've donated to Mozilla over the years and appreciate this product. Okay, here's my issue....I'm OLD! HA! Onto the pertinent issue I hope can be solved here:

I use Otter ai to transcribe my healing sessions w/ clients (I'm an energy healer-I see dimensions within the human energy field). I'm a "low-end" user (I just made that up) because it's just me. When I try (operative word) to export and actually hit the "export" button, I get this stupid, crappy, dangling box about ChatGPT (see image below). There's no place to respond yes, no, or to close it out. The only thing I can do is hit "escape" to make it disappear but then I'm kicked out of the export process to view the original screen listing my recent meetings.

Specifics: I have a Macbook Air, macOS Sonoma version 14.4.1 w/ an Apple M1 (no idea what all this but assume it's useful for you). FF is my default browser. I use otter thru FF rather than an app on my Mac. In FF settings I've added otter ai to a list that allows website popups. I don't use Chatgpt or whatever it does on otter. I just want to export the text.

Sadly, otter ai customer support has been dismal. So, I've turned to you folks. I'm not super computer savvy, but hope I've done the basics to rule out issues. Oh, I've also logged out then in to Otter, rebooted my laptop a bunch- all the things to reset. Didn't work.

Thank you for your help!!!! Molly

Asked by mollyojsj 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Missing Icons for Setup VPN and also Hoxx

I have just had Windows 11 reinstalled on my Laptop, I synced everything over from my desktop but Setup VPN and Hoxx icons which would be with other add-ons are missing, … (read more)

I have just had Windows 11 reinstalled on my Laptop, I synced everything over from my desktop but Setup VPN and Hoxx icons which would be with other add-ons are missing, I emailed both suppliers. I followed their instructions and found that both add-ons are enabled but no icons. I don't appear to have any overflow, no '>>' I tried uninstalling them but still no icons to enable me to use these.

Asked by Ian Lawrence 2 months ago

Last reply by cor-el 2 months ago

Flickr.com will not display properly.

Flickr.com will not display properly. I get misplaced text instead of photographs. Flickr will display properly in SlimJet. https://gyazo.com/f9a96b57496bfba29b16d967ef4… (read more)

Flickr.com will not display properly. I get misplaced text instead of photographs. Flickr will display properly in SlimJet. https://gyazo.com/f9a96b57496bfba29b16d967ef42a0db

Asked by randyrohr 3 months ago

Last reply by Agent virtuel 2 months ago

Mono audio only plays out of left channel

I'm experiencing a relatively new issue where mono audio in Firefox only plays out of the left channel. The same sources play out of both channels in Safari. I'm on MacOS… (read more)

I'm experiencing a relatively new issue where mono audio in Firefox only plays out of the left channel. The same sources play out of both channels in Safari. I'm on MacOS 14.6.1, Firefox 131.0.3. Any help is appreciated - thanks!

Asked by adam.straus 3 months ago

Last reply by cor-el 3 months ago

Working on my Website using Firefox. The layout of all my pages is wrong.

I publish two mediawiki sites. http://wikidelphia.org and http://othernetworks.org Both show up just fine for other people and for me when I access them with other brows… (read more)

I publish two mediawiki sites. http://wikidelphia.org and http://othernetworks.org

Both show up just fine for other people and for me when I access them with other browsers.

My problem occurs when I use Firefox to work on OtherNetworks. I'm going to try attaching screen shots of the Main Page. The first is from a normal view of my main page taken with another browser. In this shot the graphic is on the right

The second one is the same page taken with Firefox as the browser. I can't even figure out how to describe what is wrong with that second display.

I'm wishing for someone to figure out what is going on here and tell me how to restore FireFox so I can use it to work on my website. Is there some setting in Firefox or in the OtherNetworks site that is causing the awkward layout when using Firefox. I'm rather dependent on the bookmarks in Firefox.

Please call me or write if you would like to help me.

Stan Pokras in Philadelphia, PA [edited phone# from public community support forum]

Asked by stan68 3 months ago

Last reply by cor-el 3 months ago

Transfering passcodes generated in Firefox to MacOS Sequoia

I set passcodes in Firefox for Atlantic Health MyChart & MyChart RWJBH & I need to copy need to my Passsword App in MacOS Sequoia. I tried To Copy/Paste them, … (read more)

I set passcodes in Firefox for Atlantic Health MyChart & MyChart RWJBH & I need to copy need to my Passsword App in MacOS Sequoia. I tried To Copy/Paste them, but it didn't work. What do I need to do to get them added to the Mac Password App?

Asked by tedkl1 3 months ago

Last reply by markwarner22 3 months ago

Tabs addon

Is there a way to back up the tabs I have open? I tried a tab manager, I've forgotten it's name, a few years ago and it worked for a while then the folders I had started … (read more)

Is there a way to back up the tabs I have open? I tried a tab manager, I've forgotten it's name, a few years ago and it worked for a while then the folders I had started to come up empty. I e-mailed the owner but got no response and no help getting the lost tabs back. I am looking at Tree Style Tab but any other suggestions are welcome.

Asked by steam643 3 months ago

Last reply by markwarner22 3 months ago

Strange Notification Error Messages

I had to reinstall Firefox and now my Windows 11 24 H2 computer is constantly giving me this message in the notification area. I believe it is a scam message, I do not r… (read more)

I had to reinstall Firefox and now my Windows 11 24 H2 computer is constantly giving me this message in the notification area. I believe it is a scam message, I do not run McAfee. Here is just one of the messages I keep getting, another one will say "Your payment was rejected and I need to update payment to reactivate protection.

 Here is one I got earlier today...
 Mozilla Firefox

Critical error! Click to turn on the antivirus

Via yfyfx.sec-tl-129-e.buzz

Asked by LadyLee 3 months ago

Last reply by James 3 months ago

Linux mint 22 cinnamon constant crashes

There is a crash every time I open the browser. I tried the flatpack and system package and to no avail. Here are the crash reports: https://crash-stats.mozilla.org/repor… (read more)

Asked by kk255178 3 months ago

Last reply by jonzn4SUSE 2 months ago

Microsoft Stream Screen Recording doesn't work in Firefox / Blocked by Microsoft

It appears that Microsoft Stream's new screen recording feature from browser either doesn't work in Firefox, or Microsoft has blocked usage in Firefox. No attempt is made… (read more)

It appears that Microsoft Stream's new screen recording feature from browser either doesn't work in Firefox, or Microsoft has blocked usage in Firefox. No attempt is made to gain browser screen-recording permissions for the site prior to the following error message appearing.

Asked by Alex Killby (SC) 3 months ago

Last reply by markwarner22 3 months ago

Slow rendering time and laggy load times

Hi there, Hope this message finds you well. I am presently having trouble loading websites and speed times are very slow. Been using firefox for 7 years and never had … (read more)

Hi there,

Hope this message finds you well.

I am presently having trouble loading websites and speed times are very slow.

Been using firefox for 7 years and never had an issue on linux versions. Though on macos I seem to be having these slow load times.

Also rendering images and content takes quite a while to do this.


I am currently running Firefox 131.0.3 (aarch64)

This is on a iMac m3 running Macos sonoma 14.6.1

I have compared this with safari and chrome and it seems to be much better.

Is there a test I can run to see if everything is okay?

thanks for making the best browser ever!

Best always

Benji

Asked by benji7 3 months ago

Last reply by NoahSUMO 3 months ago

McAfee Total Security keeps popping up, warning me that the website I am on is infected, then offers me a chance to buy their product, then I am switched to Norton to purchase their product. I am on a MacBook Air with MacOS Monterey Version 12.7.5

bold textI GET SIDE TABS WITH MOZILLA ICON WITH A WARNING MY "PC" IS VIRUS INFECTED and to click on it to remove the virus. The WARNING SIDE TAB RETREATS BEFORE I CAN CL… (read more)

bold textI GET SIDE TABS WITH MOZILLA ICON WITH A WARNING MY "PC" IS VIRUS INFECTED and to click on it to remove the virus. The WARNING SIDE TAB RETREATS BEFORE I CAN CLICK ON THE SIDE TAB.

Asked by rtragesser 3 months ago

Last reply by James 3 months ago

502 Gateway

I can not reach Tractorsuppy.com from my firefox browser. I have used it with no issues for over a year. I am able to reach it if I use google browser. I get a message… (read more)

I can not reach Tractorsuppy.com from my firefox browser. I have used it with no issues for over a year. I am able to reach it if I use google browser. I get a message 502 Bad Gateway. Please help!

Asked by mcabarb 3 months ago

Last reply by Maire Reavy 2 months ago

Internet only fulfills website connection after the next request

Here's an example of the scenario I'm suffering: - You want to go do something on a website, say Bacefook (as a demonstration). So you go search up "Bacefook", and enter.… (read more)

Here's an example of the scenario I'm suffering: - You want to go do something on a website, say Bacefook (as a demonstration). So you go search up "Bacefook", and enter. - You use the Google search engine, as it does the job. However, you notice it has been taking a few seconds longer than anticipated. - Your internet times out and says it's having trouble connecting to the website. - You refresh, and suddenly the website perfectly loads.

Sometimes it even takes more than one refresh to get it to load normally! And this is not limited to the google search engine. It happens on all sorts of websites. There is no clear pattern to when a website actually loads or not. This problem is limited to my 2 WiFi routers, as other WiFi routers load all websites perfectly.

I decided to check the network tab in the inspect element for more information. I get "NS_ERROR_UNKNOWN_HOST" which is clearly false because the target website clearly exists. And the timings tab in the faulty request shows that every timing took 0 milliseconds to fulfill, so it may be the case that no data has been sent. (Seen in image below)

Chrome doesn't really have an issue with this. YouTube may have taken a long time to load in a test experiment though but it loaded successfully all along.

This also seems to be appearing elsewhere for a lot of internet request my computer makes, so it may be an internet setting that exists from one application from another. But it's been bugging me a lot with Firefox specifically.

This problem started happening about 1-2 months ago, and I use Firefox 131.0.3, the latest version of Firefox.

Asked by notUniqueNotLolNotOwo 1 month ago

Last reply by TyDraniu 1 month ago