Firefox Community Forum

good morning,

I am having problems using a third-party website, playing chess, and one of the functions on their website is not available to me because I keep getting an error message. they have a forum on which I am discussing this issue with one of their Mod's, and he seems to be under the impression it has something to do with my Browser (Firefox 115.32.0esr) storing site data, and that the file in which this is stored has become corrupted in some way. I have no idea how he arrived at this conclusion but that is what he said.

I assured him that, "in Firefox, under <Privacy and Security>, in <Cookies and Site Data>, there is an option marked: "Delete cookies and site data when Firefox is closed." this has a tick box next to it and on my computer this has been selected for about the last five or six years. the browser does not retain site data or cookies and deletes them each time it closes. when I follow the instructions you linked to, and click <Manage Data>, there is no data to manage. it does not exist."

however, he replied to this that: "I don’t think that setting deletes Local Storage, though I’m not 100% certain."

one observation I make is that when I open the <Cookies and Site Data> <Manage Data> dialogue, the websites I have visited in the current session are listed. this data therefore does exist, and there must therefore be a file, even if only temporarily, containing this data. my question is about what exactly happens to this file when I close the session.

1) is the file emptied of data, but still exists as a file.

or

2) is the file physically deleted so that it no longer exists.

if, after the session, I reopen the browser and select the <Clear Data> dialogue and click <Clear> does this simply empty the file or does it physically delete the file. if the file still exists, is there any way to ensure that it is physically deleted in order to confirm that it is not corrupted in some way?

thank you.

I still have windows 7 pro on my computer and now I keep getting "Access Denied" from some websites Can your ESL be used on my computer so that I can access my bank; stores, etc.?

how do I fix this?

Cloudflare Ray ID: 9d50512f88ba72d4 • Your IP: 35.149.207.21

Access Denied You don't have permission to access "http://www.lowes.com/Search=dewalt%20battery" on this server.

Reference #18.c669dc17.1772286240.1b40cb0b

https://errors.edgesuite.net/18.c669dc17.1772286240.1b40cb0b

When I open mail.yahoo.com, I keep getting: "Something went wrong,We could not sign you in. Try again from a different device." what should I do? any other browser works fine, just firefox is block, I might stop using it very soon.

I want to contact edgesuite.net so they can fix the following problem I am having using firefox:

Access Denied You don't have permission to access "http://www.lowes.com/search?" on this server.

Reference #18.cb69dc17.1772312238.484cb723

https://errors.edgesuite.net/18.cb69dc17.1772312238.484cb72

Is there any way to get data back from pocket? I have been using it since it started to save articles for a book I'm working on. I have saved and sorted hundreds of articles. When mozilla acquired pocket I was so happy that it was taken over by a stable company. I had to take a year off from the project and I return to find this. I somehow missed the one email notifying me it was shutting down. My firefox search page to this day still gives me articles under a heading that reads "recommended by pocket" Is there any way to check if any of the info connected with my account still exists?

Hi The tabs have crashed notice keeps coming up on every change of page !!! I have the latest version installed with all my passwords saved, I am not a PC wizard so please explain how to solve this simply its driving me crazy !

Thank you Michael

David40 David40 Making moves

‎15-02-2026 03:37 AM

Spectrum recently updated their email systems and Firefox can no longer be used to check Spectrum webmail email accounts. I used to be able to go directly to the webmail but now they make you log into your Spectrum account to get to the email accounts and there is something about Firefox that is not up to their security standards. I am running Windows 7 with the latest Firefox that will work in 7. I am also running the Brave browser on Windows 7 and that works with the new Spectrum system. I prefer using Firefox over Brave so could you please correct whatever deficiency exists in Firefox to make it compatible with Spectrum webmail?

FYI, Firefox on my Windows 10 machine has the same issue.

Error Message: We're sorry, something didn't work quite right. Please try again from home or contact us for assistance. IDID-4049.

Thank You

Hi.

Why i CAN'T uninstall the adobe plugin?

Firefox don't let me uninstall it cause it doesn't have the option to uninstall it at all.

Is there a way to completely uninstall only the adobe plugin???