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  • Archived

Picture-In-Picture button no longer launching, just pauses video on Youtube.

I literally happen right after Adobe popped up say Supports is ending. I unpopped out my video to read it because it popped up. I went back to play the video and go PIP m… (read more)

I literally happen right after Adobe popped up say Supports is ending. I unpopped out my video to read it because it popped up. I went back to play the video and go PIP mode and nothing. I click the button overly and pauses the video.

Asked by mrbunnylamakins 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Log In Issues with Certain Websites

A few months ago I started having issues logging into certain websites. First, it was logging into Quickbooks. Now I can't log in to my antivirus account, which is Kasp… (read more)

A few months ago I started having issues logging into certain websites. First, it was logging into Quickbooks. Now I can't log in to my antivirus account, which is Kaspersky. The issue is identical with both websites. I can log in to these websites if I use a different browser, like Microsoft Edge. If I try using Mozilla, the log in page will load, but after I enter my user name and password and hit the log in button the page just sits there and does nothing.

Asked by Dobermiller 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Websites constantly refuse to let me login using Firefox browser, but works on other browsers

I was not able to log into my bank account website tonight, because it kept giving me an error saying 'Feature temporarily unavailable' every time I tried. (attached) I … (read more)

I was not able to log into my bank account website tonight, because it kept giving me an error saying 'Feature temporarily unavailable' every time I tried. (attached) I contacted the bank Support, and they told me to clear the cache and try again, but that did not help either. I was able to get into my account using Chrome browser, but this is a constant thing with Firefox, that websites will not work properly for one reason or another, and I have to open a different browser to be able to complete my objectives. Firefox consistently complains about permissions to open websites that were working fine just this morning. Almost like it is random, or something. As well, trying to use online chat in Firefox, is a joke, and I almost religiously have to go to a different browser to chat with anybody online. I have noticed that, for around the last year or so, Firefox browser has become less and less useful,and more and more tedious to use, which is leading me to think about changing my default browser to one that is more reliable. I have been using Firefox, as my browser for many years now, and hope that it can be corrected somehow, because I do not want to switch to a different browser truthfully. I do have addons, mainly ad blockers, but if I remove all addons, the same problems remain. Am I going to have to switch to a different browser that is more consistent, if I want to be able to have reliable internet usage, until you guys get your collective acts together, or what??

Asked by zlloyd2 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Login Problems in Firefox

Every time I tries to login on my website using Mozilla Firefox. It does not login. It refreshes the same page whenever I put email and password and click on login. Howev… (read more)

Every time I tries to login on my website using Mozilla Firefox. It does not login. It refreshes the same page whenever I put email and password and click on login. However, on all other browsers it works fine. I do not know what is causing the problem. I have recently updated to the latest version of Firefox.

Website is: https://bestbeardtrimmer2021.com/

Asked by sandraheffernan73 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Mozilla PDF in my folders in stead of Acrobat PDF

I found some information about opening PDF files with firefox. What I could not find is: why are all my PDF documents on my harddisk changed from Acrobat to firefox (see… (read more)

I found some information about opening PDF files with firefox. What I could not find is: why are all my PDF documents on my harddisk changed from Acrobat to firefox (see picture). Still when I open a PDF document, my browser opens and I do not want read my pdf documents on the internet.

But I have no idea why all my pdf documents were changed to mozilla pdf.

Have anyone a solution?

Asked by Silkwater 1 year ago

Last reply by Mr Bates 1 year ago

  • Archived

Firefox Passwords

Dear Sir/Madam, I have had to rebuild my PC came to login to my Firefox account to view my bookmarks, stored passwords and there is nothing showing. I know the informatio… (read more)

Dear Sir/Madam,

I have had to rebuild my PC came to login to my Firefox account to view my bookmarks, stored passwords and there is nothing showing.

I know the information has been syncing.

Can you please have a look.

Asked by darren.wallbanks 1 year ago

Last reply by Mr Bates 1 year ago

  • Archived

"Invisible" window opening whenever I start Firefox, can't close

Wish there was an email to contact support but I guess this is the only option. Anyway, as the title states I have a random "invisible" window that I can't get rid of. I … (read more)

Wish there was an email to contact support but I guess this is the only option.

Anyway, as the title states I have a random "invisible" window that I can't get rid of. I click the 'X' and nothing happens and when I close/reopen Firefox it's still there.

Anyone else had this or know of a way to fix it? (Preferably without having to reinstall)

Asked by Jack 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Can I have Firefox ask before closing private windows with multiple tabs?

To better control my browsing history and what sites are allowed to leave behind cookies, I primarily use private windows when I browse. I've used private windows in this… (read more)

To better control my browsing history and what sites are allowed to leave behind cookies, I primarily use private windows when I browse. I've used private windows in this manner for years, I find them quite useful, however, this means when I accidentally hit that big X at the top right corner, I have nothing but my horrible memory to rely on in trying to restore some of what was rather suddenly lost.

For years I've had Firefox ask before closing windows with multiple tabs, a feature I've found quite useful. Is there any way I can set Firefox behave the same towards private windows?

Please don't respond with the obvious "just stop using private windows". Were that to be a worthy solution, I wouldn't be asking this. I'm not about to sacrifice the benefits of private windows that motivated me to use them in the first place, I just wanna know if I can prevent the consequential loss of tabs I've experienced from it.

(p.s. I've now twice typed this question out in private windows before accidentally closing them, first trying to open the menu to double check my browser version, and second by hitting CTRL-W)

Thank you all, and I hope you have a wonderful day.

Asked by Grayvee 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How do I force Firefox to use my Windows 10 default location?

I'm running Windows 10. I have set my default location with Windows Maps. Firefox ignores it. Can I force Firefox to ignore ISP responses and use my default location ins… (read more)

I'm running Windows 10. I have set my default location with Windows Maps.

Firefox ignores it.

Can I force Firefox to ignore ISP responses and use my default location instead?

Asked by d29bear446 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Recaptcha no longer seems to work.

You get the standard message of mark crosswalks, for example. When they are marked, they fade out and new pictures appear. When you finally get to no crosswalks shown an… (read more)

You get the standard message of mark crosswalks, for example. When they are marked, they fade out and new pictures appear. When you finally get to no crosswalks shown and click verify, you start all over again. I am unable to get past ReCaptcha to get to the sight. Using Chrome is flawless for ReCaptcha. Add-ons are Badger, Bit Defender Anti-tracker, Malware Bytes, Bit Warden, DuckDuckGo Privacy Essentials and facebook container. Recaptcha had worked with all of these enabled in the recent past. Something must have changed.

Asked by ialaw1 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

I can't access my gmail account: I cant get into my gmail account, i know the password. Maybe someone is using my gmail

i try to get into my account of gmail, mkore than 5 times i have to try. I know the password and it doesnt make anything, almost I have one password that gave me FIREFOX … (read more)

i try to get into my account of gmail, mkore than 5 times i have to try. I know the password and it doesnt make anything, almost I have one password that gave me FIREFOX ACCOUNT and it doesnt work. Probably somebody is using my account of gmail: amorzero951@gmail.com, because usually I´ve been used rented computers becaise in my country its commun if you dont have your owns computer.

Asked by amorzero951 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Browser window is moving up and not all visible on laptop screen

For last few weeks whenever I open a new web browser in firefox the screen display now open slightly off screen with the top having moved up (and also a little to the rig… (read more)

For last few weeks whenever I open a new web browser in firefox the screen display now open slightly off screen with the top having moved up (and also a little to the right) making the scroll bar barely visible and tabs not visible. I can grab and move sometimes but it has become a consistent problem and I do not know why. Nothing has changed that I am aware of. How can this issue be fixed? Thank you

Asked by mcp707 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

All in general...

Ok guys, first I've been using this browser since it was called Netscape 1.0. This is quite some time ago, right? But now level of suffering has become too high. I'm not … (read more)

Ok guys, first I've been using this browser since it was called Netscape 1.0.

This is quite some time ago, right? But now level of suffering has become too high. I'm not writing 10 finger system. I've not studied computer science. (However a MINT subject.)

Nowadays at least weekly a website crashes, because I'm typing some unknown (to me) key combination, which causes the site to reload, Firefox to close, a new tab to be replaced, or whatsoever bullshit. And no way to switch off short cuts (at least as far as I have found out).

Even to get to this page was an odyssey. First set up an account, the confirmation code not accepted, a resend request omitted, finally some old password worked. On the way restart browser, as accidentially again I typed some key sequence, which killed the browser task....

I'll switch to edge or chrome, or whatsoever, because I'm really fed up. After over 25 years. Is that, what you wanted? The kids of 25 or below don't care about Mozilla! They even don't ask a single question about their browser (on Android - guess, what they use...). I know about of this, as I've got two of those here at home.

I'm not asking for help, since this already beyond scope. This is a farewell post. My mails are managed by Pegasus ever since and I'll return to Opera now, despite it is the Webkit engine. Netflix runs smoothly. Firefox and Netflix is a neverending vexation. I've been using Opera as well for over 20 years. They did a better job.

It's bitter, but for me, it's the truth....

Asked by rbit 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox does not open File Manager anymore

Goodday everyone, firefox automatically open my file manager, if am ask to select a file from my filesystem(Local). e.g pdfs, images. But this new version(82.0.2 (64-bit)… (read more)

Goodday everyone,

firefox automatically open my file manager, if am ask to select a file from my filesystem(Local). e.g pdfs, images.

But this new version(82.0.2 (64-bit)). i tried sending a file to somene, but firefox cannot open file manager dialog for file selection.

Example. if i click 'browse' button below, so as to select an image file from my computer, No file selection dialog shows up.

Asked by zedonbiz 1 year ago

Last reply by FredMcD 1 year ago