Since updating Firefox I can't seem to login to my Protonmail account - just says 'oops something went wrong'.

Would appreciate your help in advising how I can re-instate my Protonmail login as it just doesn't seem to want to let me access the site at all - it just tries to access… (read more)

Would appreciate your help in advising how I can re-instate my Protonmail login as it just doesn't seem to want to let me access the site at all - it just tries to access and then keeps coming up with 'oops something went wrong'. It's like there is a block on letting me access? This has only just happened since doing firefox updates.

Cheers

Di

Asked by dianemccarty 2 weeks ago

Last reply by hurray edutech 2 weeks ago

something making my computer slow down

Just recently when logged onto Hotcopper.com.au have been getting a message that reads "This page is slowing Firefox down. To speed up this browser, stop this page." Ther… (read more)

Just recently when logged onto Hotcopper.com.au have been getting a message that reads "This page is slowing Firefox down. To speed up this browser, stop this page." There is a STOP button, that helps for a moment or two only. When I open the program with MS Edge, the problem does nor occur. I was going to remove the Firefox App but saw the repair option. Repairing did not stop the problem. Any suggestions? John I have a near new Acer laptop running Win 11.

Asked by john “jwt” 1 week ago

Last reply by strokes8600 1 week ago

Sync recoery not working

Recently, Firefox has been slow and crashes regularly. I try to sync tabs but after it crashes and I reopen it goes back to a much older save and lose tabs I've recently … (read more)

Recently, Firefox has been slow and crashes regularly. I try to sync tabs but after it crashes and I reopen it goes back to a much older save and lose tabs I've recently opened or sometime after a crash and reopen it tries to open a window with no tabs and I lose all my tabs

Asked by Ailurus 2 months ago

Last reply by Hasan Ali 2 months ago

Another copy of Firefox has made changes to profiles. You must restart Firefox before making more changes.

I've been using what I gather is an "older" profiles system via about:profiles. Now if I: 1. go to about:profiles and open my second profile in another window, 2. close… (read more)

I've been using what I gather is an "older" profiles system via about:profiles.

Now if I:

1. go to about:profiles and open my second profile in another window, 2. close second window and about:profiles page, 3. open about:profiles again in first window,

I get "Another copy of Firefox has made changes to profiles. You must restart Firefox before making more changes."

This happens every single time, even though I've made zero changes to profiles, and is extremely annoying.

Can/should I migrate my profiles to the new profile manager? How to do this?

Asked by Benjamin Lewis 2 months ago

Last reply by sekilli nick 2 months ago

TWo Part Authentication of Account

Hi Helpful People. I scanned the QR code to continue the two part authentication of my account. When I opened it all I received was an inappropriate ad. When I tried agai… (read more)

Hi Helpful People. I scanned the QR code to continue the two part authentication of my account. When I opened it all I received was an inappropriate ad. When I tried again I went to someone trying to scam me about security. I am using this forum to tell someone this happened. Thank you.

Asked by acgjgittins1 5 months ago

Last reply by Paul 5 months ago

I get bad input delay in certain websites

For example when using Google translate there is an input delay, but it's only for Google Translate as other websites -- including other Google products -- don't have. … (read more)

For example when using Google translate there is an input delay, but it's only for Google Translate as other websites -- including other Google products -- don't have.

Asked by apddawson05 5 months ago

Last reply by t.r.ernst 5 months ago

Menus and tooltips in wrong places

Hi, When I first open Firefox, everything will be normal. But after opening a menu (e.g. dropdown from the bookmarks bar, or downloads menu next to address bar) for the s… (read more)

Hi,

When I first open Firefox, everything will be normal. But after opening a menu (e.g. dropdown from the bookmarks bar, or downloads menu next to address bar) for the second or maybe more time, the menu will show up in the wrong location, maybe halfway across or down the screen. I am usually able to bring my mouse over to where it is shown and click the buttons, although sometimes the buttons show a hover animation when my mouse is where they are *supposed* to be and I must reopen the menu to be able to interact with the buttons where they are actually shown. Contracting the window fixes the problem, but it comes right back when I maximize the window. It will also happen with tooltips, such as the name of a tab when I hover over it.

I am using Fedora 42 GNOME Wayland with two monitors, one at 125% scaling and other at 100% scaling; the issue happens on both, but independently of each other. I have tried enabling the Firefox setting for fractional scaling, but nothing was fixed. Any way to make menus show up where they are supposed to?

Asked by Rose Enos 5 months ago

Last reply by jonzn4SUSE 5 months ago

I think I was hacked, I wanna know if anything bad happened

I already changed the password but I’d be glad to know if there is anything I could do or anything you could tell me about the person who entered my Firefox, the person i… (read more)

I already changed the password but I’d be glad to know if there is anything I could do or anything you could tell me about the person who entered my Firefox, the person is apparently from Russia, I’ll attach the image below.

Asked by Armando 1 day ago

Last reply by jonzn4SUSE 1 day ago

report an issue

how may i report a problem with a specific website on firefox desktop. The site is ( https://www.mybookie.ag/) and it got stuck while trying to login. I did refresh and a… (read more)

how may i report a problem with a specific website on firefox desktop. The site is ( https://www.mybookie.ag/) and it got stuck while trying to login. I did refresh and all other recommended things on help page but no success . The website telling no problem on their end.

Asked by shawn_pirz 5 months ago

Last reply by Denys 5 months ago

Edit: I figured it out

As the title says, today I started getting the windows popup about selecting an app to open that file type, every time I download one. Edit: I figured it out … (read more)

As the title says, today I started getting the windows popup about selecting an app to open that file type, every time I download one.

Edit: I figured it out

Asked by Parker King 1 day ago

Last reply by jonzn4SUSE 1 day ago