Firefox Community Forum

This is a really strange problem, something I have never encountered before.

I have two- near identical desktop computers Computer 1 is an HP Elite Pro 8300 Computer 2 is an HP Elite Desk 800 G1

Both have the exact same latest version of Windows 10 (Pro 64 Bit Version 22H2) Both have the exact same version of Firefox (133.0) Both Firefox browsers are synced via my Firefox account, so same Settings, same Bookmarks, same Extensions etc.

Yet one of them has a problem with remembering certain input field criteria (although they both remember passwords and usernames just fine). I have uploaded some screengrabs as one illustration of this problem

Essentially, this a courier website which I use for sending packages. I have a site ID number

When I use Computer 1 to make a booking, it has always remembered my Site ID. When I open the page, the SiteID field is already filled in, and the "Remember Me" checkbox is already checked. See Computer1.png

However, when I use Computer 2 to make a booking, I have to enter the SiteID every time, even though I check the "Remember Me" checkbox, and click the "Book a Pickup" button, the next time I open the page, the SiteID input field is blank, and the "Remember Me" checkbox is unchecked. See Computer2.png

At first, I thought it was a problem with the computer, but I tried using Chrome on Computer 2 and it works fine . See Computer2A.png

I cannot think of anything that might be causing this. I have even gone through the Settings pages side-by-side to make sure all the checkboxes are identical. Nothing different that I can find. There are other web pages that do similar things with fields that are not usernames or passwords, but all passwords and usernames for the other website I login to are remembered fine, and they are all listed in the saved passwords section of Settings.

Any help or ideas I could try would be appreciated.

I am trying to resolve an issue of not being able to receive any new emails on my Yahoo email acct. and they suggest clearing the cache on my browser which is firefox, but I am getting blocked from connecting to support.mozilla.org

After many years with (up-to-date) Firefox as my browser, I have enjoyed being automatically signed in to Google. A few days ago, Google started requiring me to sign in for every new session. There is no issue with another person creating an issue. The problem seems to be Firefox will not save cookies and data. In Privacy and Security and in "Clear Data" the "cookies and site data" box is NOT checked since I do not want them deleted. The "cached web content" box IS checked because it can be deleted. When I click on "Clear" the "Clear Data" box disappears. When I open the box again, the "cookies and site data" box is again checked even though I had unchecked. The "cached web content" box is checked which is correct. There is no box labeled "save". My only choices are "cancel" or "delete". I have refreshed Firefox and deleted 3rd party apps. How can I make Firefox remember to save "cookies and data"? I do not want to have to sign in to Google every session.

Where am I able to remove ad blocker with respect to You Tube?

- is this "extension" removal within Windows 10
- is located somewhere with You Tube ??

Where is the secrete location to remove?

thank you.

Hello,

I just did a full windows defender scan and it turns out Trojan:Script/Wacatac.H!ml popped up when it was done and it said the files affected were:

containerfile: C:\Users\User\AppData\Local\Mozilla\Firefox\Profiles\.default-release\cache2\entries\InsertHashHere

file: C:\Users\User\AppData\Local\Mozilla\Firefox\Profiles\.default-release\cache2\entries\InsertHashHere->(GZip)

I removed the hashes or whatever they were behind the entries, I was wondering if this was a false positive? I didn't notice any slowed down or hacked accounts, also windows defender quarantined it. I've also reinstalled Firefox and deleted all folders associated with Mozilla in AppData.

I did a windows security scan yesterday and it found a trojan in the Users\appdata\local\mozilla\firefox\profiles\c4h...\cache2\entries. Detected: Trojan:Script/wacatac.H!ml.The file is a containerfile. I tried removing it few times but it keeps coming back. This has made me feel uneasy even though I believe it to be a false positive. I've done 3 scans now and it always finds the same file. When I try to look for the file in the folder it's not there, so I can't upload it to virus total.

The camera won't turn on in the Firefox browser for Google Meet or Zoom. It says it can't find the camera or that it's turned off. I have checked my Windows 11 settings and desktop apps have access to the camera. I have also checked the settings for each of the sites and use of the camera and microphone are allowed. Autoplay is enabled too. The camera works fine in other apps and in other browsers.