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Unable to download (trusted sites, Firefox apps/themes, anything)

For a week or better I have been unable to download anything through my Firefox browser, I have refreshed and uninstalled Firefox (I had to reinstall through another brow… (read more)

For a week or better I have been unable to download anything through my Firefox browser, I have refreshed and uninstalled Firefox (I had to reinstall through another browser) in an attempt to fix this issue to no avail. I cannot download from verified sites, nor am I able to download Firefox's own extensions or themes (when I attempt I get an error telling me to check my connection, screenshot included).

I would like to be able to use Firefox normally again, with the ability to download files and install my extensions restored.

Asked by Chama 5 days ago

Upload problems

When selecting a file to upload, firefox freezes, when windows file explore pops up to select a file. Looked through a the help articles, but many are older and do not re… (read more)

When selecting a file to upload, firefox freezes, when windows file explore pops up to select a file. Looked through a the help articles, but many are older and do not relect on my perticular issue, or they are to technical for me. Need to register a product and must upload a photo and order cop...go figure???

Asked by David Florence 6 days ago

Continuously getting prompted to sign in when already signed in

I keep getting prompted to sign into my Firefox account, but when I type my password and hit enter, the prompt clears out my password and nothing happens. I'm already log… (read more)

I keep getting prompted to sign into my Firefox account, but when I type my password and hit enter, the prompt clears out my password and nothing happens. I'm already logged in to post this question, so I'm confused as to why I keep getting prompted.

I've tried:

  1. Numbered list item Removing the account, but the same unresponsive password prompt shows up
  2. Numbered list item Reinstalling, but same issue
  3. Numbered list item Resetting password, but same issue

Potentially related: I am successfully logged into my Firefox account on another laptop, and I'm seeing no prompts there. Any ideas what else to try?

Asked by kchao284 6 days ago

Account Email is no longer supported

Hi my old account email doesnt exist anymore, I cannot log into that account so i cant login to Firefox because its sending a confirmation code to my old email but i cann… (read more)

Hi my old account email doesnt exist anymore, I cannot log into that account so i cant login to Firefox because its sending a confirmation code to my old email but i cannot login to this email account anymore so i cant get the code to login to firefox. Is there anyway I can still change the email adress from my account? Thank you!

Asked by Mia 6 days ago

Suddenly FF cannot open saved .htm/.html files but Edge can. Anyone know why?

Suddenly my Firefox cannot open saved .htm/.html files on my pc but Edge can. I don't know when this happened but probably during the last month or so. When I try to op… (read more)

Suddenly my Firefox cannot open saved .htm/.html files on my pc but Edge can. I don't know when this happened but probably during the last month or so. When I try to open a saved .htm or .html file Win10 gives me a "Windows cannot find (path and file name)" error. If I "OPEN WITH" Edge it works just fine. I've checked my default apps and file type associations and they are all properly set to Firefox. I did a RESTART in Firefox but that was no help. Is this actually a Windows problem, or do I need to do a complete uninstall and reinstall of Firefox? Currently running Win10 (64-bit) and Firefox 126.0.1 (64-bit).

Asked by jonmikl1962 6 days ago

How to make firefox keep history forever?

Hi, in my settings Firefox is set to "remember history", but there are no options for how long and when i look into my history, it doesn't go back further than a year. I … (read more)

Hi, in my settings Firefox is set to "remember history", but there are no options for how long and when i look into my history, it doesn't go back further than a year. I found a few answers to this on some forums talking about the places.history.expiration.max_pages setting and others about the places.history.expiration.transient_current_max_pages setting but those don't exist in my Firefox and the threads are more than a decade old. I currently have version 126.0.1 64bit on Linux. How can i keep my history forever?

Asked by cldtech 6 days ago

Accidentally closed my Previous Tabs Session

I accidentally closed my Previous Tabs Session and am unable to find them. I've tried some of the online tips but am still unsuccessful. Is there somewhere on my computer… (read more)

I accidentally closed my Previous Tabs Session and am unable to find them. I've tried some of the online tips but am still unsuccessful. Is there somewhere on my computer where I can find the previous tabs that I had open in Firefox?

Thank you, Massimo

Asked by maniaci 6 days ago

Firefox opens with no tabs from last session, then immediately closes and reopens with the tabs

i formatted my computer, and used last session .Json files to restore my tabs from before. this allowed me to have my tabs. but even weeks after reinstalling, Firefox doe… (read more)

i formatted my computer, and used last session .Json files to restore my tabs from before. this allowed me to have my tabs. but even weeks after reinstalling, Firefox does something uncharacteristic. it opens with one window with one tab. then after a second or two, it closes. and then reopens with all the tabs. I would consider a re-install but i don't want to lose the tabs again, and i have 2 computers with different tab sessions (different users on the reformatted one as its a family computer)

its functional but annoying. What can i do?

i would include screenshots but you can't really screen grab a PROCESS, so that doesn't help here.

i am running windows 10.

Asked by Mike King 6 days ago

Win.Trojan.Spora-7724442-0

Good morning from London, UK, Recently became unable to update Spybot and Malwarebytes. Ran Windows Defender which didn't find anything but when I run ClamWinPortable, i… (read more)

Good morning from London, UK,

Recently became unable to update Spybot and Malwarebytes. Ran Windows Defender which didn't find anything but when I run ClamWinPortable, it produced and moved the file to quarantine. This makes Firefox unusable. Reinstalled Firefox via another browser and the same thing happens. Do you have any suggestions please?

C:\Program Files\Mozilla Firefox\xul.dll: Win.Trojan.Spora-7724442-0 FOUND


SCAN SUMMARY -----------

Known viruses: 8694286 Engine version: 0.103.11 Scanned directories: 10 Scanned files: 91 Infected files: 1 Not copied: 1 Data scanned: 283.23 MB Data read: 219.19 MB (ratio 1.29:1) Time: 626.294 sec (10 m 26 s) Start Date: 2024:06:09 02:02:13 End Date: 2024:06:09 02:12:39

Asked by allanbrunner 6 days ago

Help Needed with Display Issues for Pokémon Infinite Fusion Site on Firefox

Hello Mozilla Support, I am encountering display issues with my WordPress website, which is dedicated to a fan-made game called Pokémon Infinite Fusion. The site appears… (read more)

Hello Mozilla Support,

I am encountering display issues with my WordPress website, which is dedicated to a fan-made game called Pokémon Infinite Fusion. The site appears to load correctly on other browsers like Chrome and Edge, but certain elements are not displaying properly on Firefox.

Website Details:

   Main URL: Pokémon Infinite Fusion
   Specific Pages with Issues:
       Pokémon Infinite Fusion Sprite Installer
       Pokémon Infinite Fusion Calculator

What I Tried:

   CSS and JavaScript Debugging: Checked and validated CSS and JavaScript for compatibility issues.
   Browser Cache Clearing: Cleared the cache and cookies in Firefox to ensure it wasn’t a caching issue.
   Add-ons Disabled: Ran Firefox in Safe Mode with all add-ons disabled to see if any extensions were causing the issue.
   Responsive Design Mode: Used Firefox's Responsive Design Mode to check how the site renders on different screen sizes.
   Error Console: Reviewed the Error Console in Firefox to identify any specific errors or warnings.

What I Expected:

I expected that the website would display consistently across all browsers, including Firefox.

What Actually Happened:

Despite my efforts, certain elements on the site, such as images and interactive features, still do not display correctly on Firefox. These issues are not present on other browsers, which suggests a compatibility problem specific to Firefox.

Questions:

   Are there any known compatibility issues between Firefox and certain WordPress themes or plugins that might cause this problem?
   Could there be specific CSS or JavaScript practices that work in other browsers but not in Firefox?
   Are there additional tools or techniques in Firefox that I can use to diagnose and fix these display issues?

I would appreciate any advice or suggestions on how to resolve these display issues. Ensuring a consistent user experience across all browsers is important for my website.

Thank you in advance for your assistance!

Best regards, Saimhbx

Asked by Saim Hasan 6 days ago

Firefox crashes

Firefox crashes. I tried to enable safe mode in the browser and there were also crashes. browser updated to latest version bp-a4cfcddb-2647-4541-98b0-912f70240605 bp-d2d0… (read more)

Firefox crashes. I tried to enable safe mode in the browser and there were also crashes. browser updated to latest version bp-a4cfcddb-2647-4541-98b0-912f70240605 bp-d2d0e21d-ec26-4fb4-9bd0-2d97e0240605 The browser crashed 15 times in a day, I’m already tired

Asked by EGCH 6 days ago

Location

Hello, my browser keeps coming up with my location as Boydton, VA 23917, My actual location is Collegeville, PA 19426. Other browsers get my location correct, only Firef… (read more)

Hello, my browser keeps coming up with my location as Boydton, VA 23917, My actual location is Collegeville, PA 19426. Other browsers get my location correct, only Firefox continues to come up with Boydton, VA 23917. Could there be someone accessing my account in Boydton, VA 23917?

Asked by Michael Rosen 6 days ago

Desktop problems - Firefox

The screenshot is missing in settings: I typed about:certificate and it is showing the DigiNotar Root CA - Server. I clicked on it,and it say "Explicitly Distrust DigiN… (read more)

The screenshot is missing in settings: I typed about:certificate and it is showing the DigiNotar Root CA - Server. I clicked on it,and it say "Explicitly Distrust DigiNotar Root CA.

The color on top of the Desktop is a blue gray color not black like it shows on the instructions steps when there is a picture showing the menu with instructions. I am getting a message when I open Firefox saying that "Open or Refresh Firefox" It has caused me a problem when clicking on it

Also, I don/t know if this the community help which I am trying to get help because of the problems I am having.

Question: Does Firefox runs on Chromium or it it a Chromium?

Asked by Yolanda 5 days ago

DRM on 32bit Linux

Hello, Google stopped DRM support for 32bit Linux. What is the alternative? My computer Is still good for playing videos for lower resolutions and I am using it this wa… (read more)

Hello,

Google stopped DRM support for 32bit Linux. What is the alternative?

My computer Is still good for playing videos for lower resolutions and I am using it this way.. but some videos are not launched because of lack of DRM support. I dont want to throw it into the garbage yet. I hope there is some alternative to Google, for example from Adobe?

Thank you.

Asked by nador 5 days ago

synchronisation

Hey I completely reseted my pc a month ago or something like that and i had a bunch of tabs that i synchronized. Today i wanted to open one of those but i couldn’t find … (read more)

Hey

I completely reseted my pc a month ago or something like that and i had a bunch of tabs that i synchronized. Today i wanted to open one of those but i couldn’t find it since they are all in the inactive folder. The thing now is i can‘t get em back anymore because the sync folder was from the reseted profile. is there a possibility to get everything back?

Asked by ricky.gabriel 5 days ago

Feedback on Discord Video Chat

Hi! I am experiencing feedback when I am on a desktop browser version of Discord. This doesn't happen on Chrome and I'm not sure if there is some setting that I need to a… (read more)

Hi! I am experiencing feedback when I am on a desktop browser version of Discord. This doesn't happen on Chrome and I'm not sure if there is some setting that I need to adjust on Firefox? I have the same settings in my Discord as I do on Chrome.

Asked by halesblattel 5 days ago