Firefox Community Forum

Had a crash earlier on my macbook that required a restart. Everything else is fine but I have lost all history and bookmark data on my firefox browser. I tried going to see if i had the wrong profile and that was not the issue. I tired recovering the bookmarks in the manage boomarks option but there were no backup files.

I have some important bookmarks i need recovered. Any help would be highly appreciated.

My old laptop died, stranding my Firefox profile (including bookmarks and Login credentials for many sites). I am able to connect the old laptop's HDD via USB to port the old profile data to the new laptop, but I am afraid that copying the older files to the new profile will overwrite the newer profile data. I would like to create a second profile, in which to store the old data, in the newer laptop's instantiation of Firefox, but I don't see any information online about doing this. Is it possible to create multiple profiles in Firefox for this purpose? Thank you

I run the current Firefox version under Windows 11 Pro on a Dell Inspiron 15 3530 laptop, Lately, I've been having problems with my bookmarks:

• First, I found that I had somehow lost a large number of bookmark tags; it took me several days to restore them,
• Next, I found that I had lost a bunch of bookmark subfolders; the bookmarks (for the most part) are still listed under their tags.
• When I try searching for tags in Bookmarks Manager, the search yield no results
• When I try to restore my bookmarks from a previous date, I get an "unable to process file" message.
• When I try to open the profile folder through the debugging information page, I get a "file not found" message. After some searching, I found the profile folder not at "C:\Users\croge\AppData\Roaming\Mozilla\Firefox\Profiles\7csymh5k.default-release", but at "C:\Users\croge\AppData\Local\Packages\Mozilla.Firefox_n80bbvh6b1yt2\LocalCache\Roaming\Mozilla\Firefox\Profiles", Something seems to have gone haywire--did I miss something, or is there an error somewhere?

When prompted Firefox does not load correctly, but once I get yahoo emails loaded I can access them. Can I uninstall & then reinstall firefox to try to get it to work. Will I loose all my emails? I’m still using windows 10.

Firefox crashed and now my shortcuts have gone and the bookmarks are not easily accessible. I tried importing from the desktop but they are now in a long list and not as they were (in the toolbar. I can't gt the "bookmark summary" showing in the toolbar area.

I have no idea what happened, but i was changing settings on my PC and suddenly i was logged out and all my browser data, bookmarks, passwords etc were gone. I dont know if i clicked the wrong button or what but everything is gone. I still have my data on my phone, and can access my passwords and such but I dont know how to get the browser data from my phone onto my PC

Please, I have many important passwords and bookmarks that I need to be able to recover.

Не знаю по какой причине, возможно какой-то баг или ещё чего, но у меня пропали все вкладки, даже те, которые были сгруппированы. Возможности восстановления предыдущего сеанса у меня нет.

I'm trying to restore bookmarks after latest update. I get to the Import and Backup dropdown and pick Restore. there is nothing listed. I can go into my "C" Drive and find my "bookmarkbackups" folder and see the files. How can I get it reinstalled?

Hi i have lost my bookmarks, comes up Import bookmarks, my sync is on, I have gone through and checked library and there are no backups, restore? No idea why this happened, they all just disappeared? Any other advice to try please?

I'm not sure whether i am in the correct forum. I have successfully copied to a USB stick the bookmarks from my old PC but, although I can open the html file and see them, I cannot see how to present them in the bookmarks menu. I am not recognising a simple "import" option such as I found with passwords. What am I missing

Hi, I'll try to explain exhaustively my problem and what I've tried.

While looking at adding a new profile, I made a mistake and deleted the actual profile. Firefox immediately shut, and I made the mistake to open it right after...

It started from zero, as it had no profile to go into. Creating a new profile in the same time. I did this a few time, nothing changed obviously. I went to the AppData/Roaming path to find my old profile, which wasn't there anymore. I then managed to recover my profile files thanks to Recuva and EaseUS.

But now, I'm stuck. When adding the files in the newly created profile, it seems to roll back to the profile creation prompt (like import stuff from other browsers etc.). Copy/pasting only the desired sessionstore or the previous backup doesn't work either. It also tried to put the "good profile" in the Profiles folder. Firefox didn't recognize it, and I couldn't create a new profile from this folder in the Profile Manager as it said "this name is already used" etc. (it's a default-release) I then tried to edit the profiles.ini and install.ini to force Firefox on the wanted profile. Which succeeded and failed at the same time: it opened the right profile-folder, but without any session, bookmark... and back again to the profile creation prompt. And created a new empty sessionstore, prefs, etc.

Then I'm left with my recovered backup files and no idea how to import them...

Any help will be warmly welcomed! Cheers

Hi, Today 8-7-25 Mozilla automatically upgraded to version 141.0.3. Now all of my bookmarks are gone. I can't find them on my pc. There are two profiles listed in the profile section. Neither seem to have my bookmarks. I have a lot of bookmarks and some are very needed. Please help me recover all of my bookmarks. Thank you, Geo