Firefox Community Forum

Good evening,

I was trying to use the VPN option on the Fire Fox browser and it will not let me use it. I press the get started tab, sign in, and when it asks me to turn it on it simply just shows me the get started window again and it doesn't change. Is there anyway to fix this? Please let me know.

Thank you,

The instructions for changing country in built in VPN do not work as after clicking on icon it states open VPN and nothing happens to open it. I am trying to set France as my country.

as you can see the image i press get started after it does it make me go to the 2-3 image i press get started and it does not work instead of it working it shows me the (first image is try firefox built in vpn)

so im pretty sure it uses dpi and because im pretty sure the vpn is not encrypted it doesnt work maybe add an option to encrypt/bypass blockers such as these (xvpn looks have a look at how that works(pretty sure xvpn steals your passwords so if u fix this i love you))

I'm wondering if there is a compatibility issue with the built-in Firefox VPN and the DoH settings. I have the DNS over HTTPS set to 'custom' with the default option of Cloudfare

With the VPN turned on 1.1.1.1/help shows that I am not connected or using DoH, but the second I turn the VPN off I am connected and using DoH. It seems that the Firefox VPN uses Fastly as its DNS and not the DoH settings I selcted.

Is there a way for the VPN+DoH to work together? Admittedly I'm very new to trying to be more secure/anonymous on the internet, but I was under the impression that having both is better than one or the other.

Am I missing something?

I have tested this a couple dozen times over a few days . When I use the Proton VPN extension in Firefox it is broadcasting in plain text( sni= plain text ) .Using Firefox without the vpn extension broadcast is encrypted . When I use the Proton VPN app sni=encrypted every single time . Why ?

If I'm using the built in VPN no pages will load, regardless of the location I pick. I did not have this issue previously, I've only first saw it the other day. No websites seem to work and as long as I have the VPN turned off everything works fine.

My VPN has. stopped working although it has reset as it does monthly, worked fine a week ago, Still have 50 gig and won't engage with server? any help appreciated....

Whenever I click on VPN on your task line I get the same drop down window offering installation. Upon clicking on "further" I end up with a page which offers nothing to proceed to an installation process. I realy feel lost and dumped into a marry go round endless circle.

i want to activate the build in VPN but it says i need to sign in. so i do that. then it says i need to click on it and it sends me back to the sing in and tells me to do it again...

I am signed in to Mozilla account but the VPN plug in never gives me the option to turn it ON. I see the VPN plug in in the tool bar, every time I click on it, it tells me to sign in to my account even though I am already signed in. It never presents the option to turn "on" like I see in the FAQ. The "Turn on VPN" option never appears.

Hello, apologies if I've chosen the wrong topic area but the options felt a little ambiguous for my issue.

I had a pop-up on my Firefox today inviting me to sign up for the free 50gb VPN thing, it brought me to the accounts.firefox.com page which says "Activate Firefox’s built-in VPN for extra privacy", I press the blue 'Continue' button and absolutely nothing happens. I tried disabling all my extensions just in case one of them is causing an issue, but no success there either.

Is this a known issue, in which case I'll try again later when it's sorted; or is there another way I can redeem the offer?

i click the VPN button and sign in, it tells me i have signed in successfully and turn on with the open panel, but there is no open panel to turn it on it just loops back to me signing in