Showing questions tagged:

Access Denied when trying to open website

Can't open Macys.com. Access denied You don't have permission to access the requested URL on this server. Reference: 0.b2132817.1776732147.40c149ad This is new. What do … (read more)

Can't open Macys.com. Access denied You don't have permission to access the requested URL on this server.

Reference: 0.b2132817.1776732147.40c149ad

This is new. What do I need to do to correct? Thank you.

Open 45

No longer able to access Lowes search for shopping

After my last Firefox upgrade install I can no longer access both The Home Depot and Lowes websites. This is the message I get when trying to access the Lowes web page se… (read more)

After my last Firefox upgrade install I can no longer access both The Home Depot and Lowes websites. This is the message I get when trying to access the Lowes web page search:

Access Denied You don't have permission to access "http://www.lowes.com/Search=windows&catalog=4294772368&ac=true" on this server.

Reference #18.66d3e17.1771951467.1c7d8fff

https://errors.edgesuite.net/18.66d3e17.1771951467.1c7d8fff

Open 81

Access denied on website

I have a problem connecting to the attached website. I have deleted both the cooking and cache for this website. I don't have a problem with the Chrome browser going to… (read more)

I have a problem connecting to the attached website. I have deleted both the cooking and cache for this website. I don't have a problem with the Chrome browser going to the same website. What do I need to do to get it working again on my up-to-date Firefox? Thanks!

Access Denied You don't have permission to access "http://www.marianos.com/?" on this server.

Reference #18.ea623017.1772457342.2758f08a

https://errors.edgesuite.net/18.ea623017.1772457342.2758f08a

Open 117

can't connect to bitget exchange web

Secure Connection Failed An error occurred during a connection to www.bitget.com. SSL received a record that exceeded the maximum permissible length. Error code: SSL_ERRO… (read more)

Secure Connection Failed

An error occurred during a connection to www.bitget.com. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.
Open 27

location

I can not figure out how to add a site to allow the location there is no i in the address bar but the site is all about location and I figured I not get a verificati… (read more)

I can not figure out how to add a site to allow the location there is no i in the address bar but the site is all about location and I figured I not get a verification email to join the site since it is not on location so how do I add a site with no i site is called nextdoor.com

Open 144

You don't have permission to access "http://www.eyebuydirect.com/" on this server.

After ordering eye glasses from goggles4U. I am unable to connect to eyebuydirect.com website. I get this message. Access Denied You don't have permission to access "htt… (read more)

After ordering eye glasses from goggles4U. I am unable to connect to eyebuydirect.com website. I get this message. Access Denied You don't have permission to access "http://www.eyebuydirect.com/" on this server.

Reference #18.19931ab8.1772151340.7fd25c8

https://errors.edgesuite.net/18.19931ab8.1772151340.7fd25c8

I had a tab open to eyebuydirect.com when I was ordering from goggles4U. I was getting my prescription from eyebuydirect.com.

Please tell me how to get whatever is blocking this website off my computer.

I am running windows 7pro.

Open 63

Firefox 148.0; can it be repaired?

148.0 was updated today and somewhere the user profiles was changed; all website addresses for pw management were not able to connect. I have two computers on a home net… (read more)

148.0 was updated today and somewhere the user profiles was changed; all website addresses for pw management were not able to connect. I have two computers on a home network; 1. a Digital Engine Win7 enterprise with Firefox ESR 115.33 operating OK, 2 is a CUBI mini Windows 10 Enterprise Firefox `48.0. I am in process of taking the windows 7 out of service and was doing some cleanup on home network and I noticed had a connection failure on the 2. machine. I looked at the browsers and discovered that the old firefox data is not on desktop as it once was, and I also noticed that the user profile for the about:profile was wrong. I need to restore the CUBI profile. I was moving some things around and lost continuity somewhere. II just remembered....there is a refresh on the control panel for mozilla. looks like this is going to work just fine. The old windows 7 makes a good traveling encyclopedia!

Ok I did a refresh; the machind took over recovered all the data files, repaired and cleared a path for restart of Firefox. and that failed due to a TLS handshake between Mozilla and Google.failed. I have mozilla, firefox, google and chrome accounts. All google accounts are logged out at this time; mozilla is logged in on the Win 7 machine and the failed refreshed machine needs to do the TLS....

Question: should I log in to google account and repeat a refresh? Seems like a dumb question

I answered my own dumb question.....I signed on to google and I guess Mozilla refress allowed the default browser to get the handshake but I noticed the settings were incomplete on my oped Firefox; once I set my tabs and prefs the web addresses were back to norm....I have a working pair of end of life OS PCs which are still going strong thanks to the Mozilla Open House! Thanks for the support. I have had a good day; Thanks to All. [edited] or [edited emails from community support forum] if you need a follow up or a kind word. Ed

Open 144

wont connect to facebook because firefox detects a security issue

i was using facebook until about 4 weeks ago. somehow it changed languages and while i was trying to put it back to english i was locked out. this is part of the messa… (read more)

i was using facebook until about 4 weeks ago. somehow it changed languages and while i was trying to put it back to english i was locked out.

this is part of the message i get

Firefox detected a potential security threat and did not continue to www.facebook.com because this website requires a secure connection.

www.facebook.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it.

Open 18

ACCESS DENIED PAGE DISPLAYED

TODAY BEGAN HAVING PROBLEMS OPENING PAGES BEYOND HOMEPAGE. SEE ATTACHED IMAGE. HOMEPAGE LOADS LOADS NORMALLY BUT LINKS WITHIN HOMEPAGE DISPLAY ACCESS DENIED. WITH OR WITH… (read more)

TODAY BEGAN HAVING PROBLEMS OPENING PAGES BEYOND HOMEPAGE. SEE ATTACHED IMAGE. HOMEPAGE LOADS LOADS NORMALLY BUT LINKS WITHIN HOMEPAGE DISPLAY ACCESS DENIED. WITH OR WITHOUT ENHANCED PROTECTION. PROBLEM SITES: COSTCO, HOME DEPOT, LOWES ETC. OTHER WEBSITES WORK NORMALLY. I CANT EVEN SEND AN ERROR REPORT WITHIN FIREFOX (THERE WAS AN ERROR SENDING THE REPORT. PLEASE TRY AGAIN LATER DISPLAYED. (SEE IMAGE) WHAT THE HECK IS GOING ON? BEFORE TODAY NEVER HAD THIS ISSUE. FIREFOX DESKTOP 115.32.1 ESR WIN7 64

Open 45

"Download the new version" message seems superfluous.

When I open FF I get the message "Update available. FF couldn't update automatically. Download the new version - you won't lose saved information or customizations. < … (read more)

When I open FF I get the message "Update available. FF couldn't update automatically. Download the new version - you won't lose saved information or customizations. < download > < dismiss >." When I click "help > about", the message box says I'm on the latest version of FF for my Windows 7 computer, 115.32.0esr (32-bit). I understand I need a new computer and that Mozilla isn't providing more updates to those of us left behind. However, I don't recall ever getting messages telling me to download a version when there wasn't an update that I could actually install on my current hardware and OS. Am I missing something by not doing the download to which reference is being made in the cited recurrent message? Can I expect to get this non-actionable "Update available" message from now on? Regards, Long time FF user, dwy

Open 117

Having problems accesing some websites.

Hi Had some problems with the computer. According to Microsoft the dll error was caused by the new Adobe acrobat. Trying to fix this problem some of the websites in Fire… (read more)

Hi Had some problems with the computer. According to Microsoft the dll error was caused by the new Adobe acrobat. Trying to fix this problem some of the websites in Firefox are having now problems. EXP. Kohl's Error code: SEC_ERROR_REVOKED_CERTIFICATE. Home Depot Oops!! Something went wrong. Please refresh page. This is only happening in Firefox with Windows 7, Firefox version 115.33.Oesr 64 bit. When I access these two websites on Chrome in the same computer everything is fine.

What is causing these errors in Firefox????? Can you please help!!!!!

Amy

Open 63

Secure Connection Failed Please contact the website owners to inform them of this problem. Error code: PR_CONNECT_ABORTED_ERROR

Secure Connection Failed An error occurred during a connection to nregade2.nic.in. PR_CONNECT_ABORTED_ERROR Error code: PR_CONNECT_ABORTED_ERROR The page you are tryin… (read more)

Secure Connection Failed

An error occurred during a connection to nregade2.nic.in. PR_CONNECT_ABORTED_ERROR

Error code: PR_CONNECT_ABORTED_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more… ye erroraaraha he plshelp me

Open 117