Firefox Community Forum

I enter msn.ca on an open tab, https://www.msn.com/en-ca is displayed in the tab window but no content is displayed. No extensions are enabled.

Works in Edge browser. Also doesn't work with Brave browser

OK, strange thing I cannot understand. an IDENTICLE URL ( cut and pasted from document ) Chrome gives one result and Firefox gives an abbreviated version of the same result. This is most noticable on Ebay when showing 'new today' items where Chrome shows Items that Firefox does not. And , No, its not a refresh or cache issue. Any ideas, thanks.

Up-to-date Firefox on Windows 11 renders a page and later renders a blank page. Toggling Enhanced Tracking Protection will cause proper rendering of the page until it goes blank again.

I do not have this browsing problem when using Edge.

I'm thinking Firefox has a bug.

I encounter a bug, which youtube website still loads normally. The problem occur when I tried to open one of the youtube video and it just a black box with no normally youtube playback button, but the recommendation can be view as I scroll further down. Entering in-video mode, cause it to going back previous page but no small video playback at the corner.

Normally, I would think my internet was a bit slower, but opening youtube in chrome or other browsing software have no such problem. I try watching Netflix on firefox, and it just works fine but the youtube things still occur.

Thank you.

Hello, Ever since Firefox did an automatic update. I can't go to my website like crunchyroll.com & my bank account website! I used Brave browser and I can get through them easily. Could you please fix this update and firefox so I can go to my websites please? Thank you

Also, I got Windows 11 as well.

I use Firefox as my standard browser

As a subscriber to a certain Swiss daily newspaper, I have access to their digital version. For some time now, I have not been able to log in to their site. The log in page is greyed out (see first attachment).

The support agent indicated that the problem lies with the browser, and suggested that I declared their site (https://id.tamedia.ch) as an exception in the Firefox settings "Privacy and Security". The problem still remained however.

That the problem is due to the browser would seem to be confirmed by the fact that there is no problem if I use "Edge" (see second attachment).

I would prefer to remain with Firefox for all internet access. Any suggestions? Many thanks.

I have a laptop ( screen 1) connected to an external monitor screen 2) and extending the desktop. Firefox is running on the external monitor and a site I use has frequent pop up windows with tick boxes to select. With Chrome & Edge I can get the Popup window to open on the external monitor where the browser is running, but with Firefox the pop up window always opens on the Laptop screen. Is there a setting to get the pop up window to open on the same screen that Firefox is open on?

Hi Firefox community,

I’m currently testing a simple HTML-based site hosted on epizy.com, where I provide information and visuals related to a game mod (NullsBrawll). While everything works fine in Chrome and Edge, Firefox often fails to load key assets — especially images and script files that showcase the game’s content or guide users through the APK installation process.

Some problems I’m running into:

Game-related images (e.g., character banners, gameplay screenshots) fail to load intermittently JS-based animations or carousel sliders showing features don’t always run This issue happens more often on mobile Firefox Other browsers show the same files fine, even on slower networks

I’m wondering if:

Firefox handles free-hosted static files differently than other browsers? There are known issues with HTTP resources from epizy.com on Firefox? Any specific headers, caching rules, or SSL setup I should be aware of?

Thanks in advance for any help! Just trying to make the Game experience smooth for all browsers.

Greetings -

For some time now, Firefox has asked for a PIN when I log into Amazon. I would put in a PIN and it would take me to the Amazon login page ... until last week. Now it gets stuck in a loop, asking for that PIN. Here's what the window says:

Making sure it's you

Sign in with your passkey to "amazon.com" as "account name"

This request comes from the app "Firefox.exe" by "Mozilla Corporation"

I end up doing a hard reset on the browser, and using Edge to get into Amazon (without any problem.) Clearly, a Firefox issue. Not Windows, not Amazon.

Any help you could provide would be greatly appreciated. Thank you!

Rick Manasa rmanasa@allmail.net

I am using the latest version of Firefox and I can not log on to facebook.com and I get a graphic with Oops somthing went wrong (see image). This has started happening in the last couple of days since I updated Firefox..

I can login in Chrome without a problem I have disabled all add ons My cache has been cleared My history is removed when I exit Firefox. I have not changed any firewall settings.

Is anyone else having this problem?

Hi there team! Since a Mozilla upgrade earlier this year, I have been unable to create a reply to certain posts made by folks I follow on Threads social media. It occurs about 20% of the time, intermittently yet consistently. When I seek to create a reply, the response window opens with a restricted field that does not allow me to enter any text. Please see the attached screen shot. It's just a box with no cursor. The restriction has never occurred when I'm on Edge or Chrome, only on Firefox. But I prefer Firefox. I am a senior who uses an IBM-clone desktop running Windows10 (contemplating Win11, but that's another story). I use standard Mozilla security settings for browser privacy. Firefox browser is current. I have attempted shutting down all ad blockers in isolation and in combinations attempting to rectify with no results. I am guessing I possibly have some setting out of whack, but I have no clue what this is called or how to fix this. Not a major issue but a continual annoyance and a puzzlement. Am I the only person who has this problem? Is it a Threads issue perhaps? (their help is non-existent). However the issue does not occur when I use Threads on my Android phone, and it has never occurred on Bluesky, Reddit, Facebook, YouTube or any other platform I access. Can anyone help figure this out please? Thank you! Regards, Lorraine the Inkenheimer Lorraine@inkenheimer.com

Hi Mozilla, I'm a loyal and longtime user and have had no major problems I can remember in the last 15 years. Recently, however, I've found that over the last seven or so months I have had great difficulty managing my New York Times (http://www.nytimes.com) and New Yorker (https://www.newyorker.com/account/profile) accounts. I have had to update credit card information, change passwords and update personal information and I've only been able to do this by switching to an alternate browser (usually Safari). I'm constantly told that I should be using Chrome with them, which I DO NOT want to do. Can you find out why Firefox won't fully work with these sites? Thanks and Cheers, Jeb Blount (p.s. the last time I had trouble with this was about a week ago)

It seems like after an update I cant connect firefox to my plex server I did a browser clear and it worked temporally but it started again. But it will connect if i use Safari Please advise Seems to be a Http Https issue

~4/14/25 with very 137.0.1 & .2 Duolingo is unable to complete loading after sign-in. DUO owl just keeps marching - states Loading. Continues same for hour w/ o any progress. Clearing cache, reloading page or browser with same result. Sign-In then Owl marching saying loading. Works fine with Chrome. Worked fine w FF very prior to 137.0.1 64bit. Reported to Duolingo.

I’ve added an iFrame to my website, but it’s not displaying in Firefox—although it works fine in other browsers. Here’s the link to the page: https://hoploninfosec.com/ibm-flashsystem-5300/ Can anyone help me figure out why it's not showing up in Firefox and how to fix it?

I am using Firefox as my primary browser on my windows 11 computer and two android devices. Weatherunderground.com works in Firefox android. It also works in Chrome and Edge. I am running Firefox version 37.0.1 (64-bit) on my computer (Windows 11, version 24H2). The latter was installed in January. The issue with weatherunderground arrived about a week ago. When I say it doesn't work in Firefox, I mean that it only starts to load - displays some of the day's weather and then any attempt to refresh or click anywhere freezes that website.

When people click "update preferences" in one of our Mailchimp-Mails, they are redirected to mailchimp.com with the selection of the groups / newsletters. However, when the page is opened in Firefox, there are no checkboxes. The tracking protection blocks the image and the form only shows the labels for the groups.

Is there a way to whitelist our Mailchimp-URL ("mycustomername.us10.mailchimp.com")? Or could the tracking protection team make an adjustment to stop blocking these images on all Mailchimp URLs?

I get an error message when attempting to load the PBS main page. It was working fine until yesterday and I can get on the site using bookmarks for different shows but cannot load the main page (even from within the site). BTW, using Safari the page loads as normal.

Below is the message I get.

Application error: a client-side exception has occurred while loading www.pbs.org (see the browser console for more information).

Can you help?

Thanks, EJ

Mac OS Ventura Can provide more info as needed

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.