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USB key requested to access hotmail, ebay, and other secure sites- i dont have one

About a month ago, firefox started requesting i use a "USB key" when logging into hotmail or ebay. i do not have a USB key and have not knowingly selected that as an opt… (read more)

About a month ago, firefox started requesting i use a "USB key" when logging into hotmail or ebay. i do not have a USB key and have not knowingly selected that as an option. how do i turn that off. i can work around it but its becoming more annoying and seems to be spreading to other secure websites.

Asked by patf111 1 week ago

Last reply by patf111 1 week ago

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Confirmation code arrives too late

Hi, I'd like to import my bookmarks on a newly installed Firefox system. To do this, I need to log in and enter a verification code. This code arrives by email, but only … (read more)

Hi,

I'd like to import my bookmarks on a newly installed Firefox system. To do this, I need to log in and enter a verification code. This code arrives by email, but only after a few hours. So it's too late to enter it.

Best regards

Friedrich

Asked by f.blueggel 1 month ago

Last reply by Denys 1 month ago

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Dont get the Code for login

Hello, sync and account email i want to login - i know the password but i never get the code for verify to login on my mail. its not in spam, unwanted or anything else. i… (read more)

Hello,

sync and account email i want to login - i know the password but i never get the code for verify to login on my mail.

its not in spam, unwanted or anything else. i tried it many times now but i never get any mail so i cant login anymore.

how should i ever get access to my account again? because there is no other way..

Asked by Larn Inarius 1 month ago

Last reply by Denys 1 month ago

  • Archived

Login to Mozilla on a new device

I recently bought a new laptop and am trying to sink my current mozilla browser with the new computer. However I can't seem to get an authentication code and don't know… (read more)

I recently bought a new laptop and am trying to sink my current mozilla browser with the new computer. However I can't seem to get an authentication code and don't know where/if I saved Mozilla backup codes. please help1

Asked by elizabeth.dadabo 1 year ago

Last reply by markwarner22 1 year ago

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Can't get verification codes emails from Firefox

I have tried 4-5 times today unsuccessfully to setup my Firefox browser on my new Mac laptop. Cannot seem to actually receive any emails from Firefox with the verificatio… (read more)

I have tried 4-5 times today unsuccessfully to setup my Firefox browser on my new Mac laptop. Cannot seem to actually receive any emails from Firefox with the verification codes. Have checked my spam filters, no emails sent there. Nothing sent to other email folders. Made sure accounts@firefox is in my address book. Not forwarded to another email address. And have sent test emails to my account associated with my Firefox account. They come thru successfully. But nothing at all from Firefox. Is there an email problem today from the Firefox servers?

Asked by Marilyn 1 month ago

Last reply by Denys 1 month ago

my verification codes to my phone are coming through too slow

I recently switched from Chrome to Firefox. Now when I try to login to a platform, my verification codes to my phone are coming through too slow. What is causing the dela… (read more)

I recently switched from Chrome to Firefox. Now when I try to login to a platform, my verification codes to my phone are coming through too slow. What is causing the delay?

Asked by Jamie Daniels 1 month ago

Last reply by Denys 1 month ago

  • Archived

how to disable two factor identification

How can I disable the two factor identification at log in? It's driving me mad. I am 87 years old and don't know how to disable this, Can you help please> … (read more)

How can I disable the two factor identification at log in? It's driving me mad. I am 87 years old and don't know how to disable this, Can you help please>

Asked by pollytonk 10 months ago

Last reply by markwarner22 10 months ago

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  • Archived

Log into old account that I dont remember the password and dont have the phone for 2 factor authentication

I have had a Yahoo Account since early 2000's until my home network was compromised and they locked me out of all my accounts back in 2021. I waited until the end of 2022… (read more)

I have had a Yahoo Account since early 2000's until my home network was compromised and they locked me out of all my accounts back in 2021. I waited until the end of 2022 or begining 2023 and contacted firefox support via 3rd party who was able to unlock my account once i signed up for a subscription. well that phone was lost and along with access to [" [edited] @YAHOO.COM & ph# ([edited] [edited] associated with the account "] and would like assistance getting back in.

Kind Regards

Daniel Lopez II

Asked by iminu2deepnow 10 months ago

Last reply by markwarner22 10 months ago

  • Archived

No confirmation email recevied to sync with another computer.

Hello, I never received a confirmation code to sync with my other computer. I've tried to followed all the instruction per request, still no avi. I've followed belo… (read more)

Hello,

I never received a confirmation code to sync with my other computer. I've tried to followed all the instruction per request, still no avi.

I've followed below instruciton from your team:


   Search your inbox for emails from accounts@firefox.com with the subject line "Confirm your account". Be sure to also check Spam/Junk folders.
   Add accounts@firefox.com to your whitelist/address book. After that you, will need to trigger another confirmation email by trying to sign into your account again.
   Check that you’re using the correct email address. Very often the email you’re trying to sign in with is not the email the account was created with.
   If you're using an email application to check your inbox, try using your email provider's website instead, or vice-versa.
   Disable any VPN or special DNS configuration when attempting to sign into your account

Asked by Jimmy C 10 months ago

Last reply by jonzn4SUSE 10 months ago