Firefox Community Forum

I currently actively use Firefox on three devices, my old laptop with Windows 10, my new laptop with Windows 11, and an Android mobile phone. In the past I've had largely positive experience with the Account sync feature, but after logging into my profile on Win11, my mobile phone seems to disappear from the list (opened tabs), or seems to automatically log out of my profile.

Hello Friends!

I ran a CC Cleaner update this morning on my one main desktop computer and after running this all of the synced bookmarks on this 1 computer across my 3 computers disappeared under the Bookmarks Toolbar. The other 2 computers still show and have access to the bookmarks as we are all signed in under the same account. Of note the Bookmarks Menu and Other Bookmarks have not changed on the main desktop computer. However under the Bookmarks Toolbar the main desktop computer shows an empty bookmarks field. I have tried to reboot, sign out and back in etc. I even tried to download to an html file the bookmarks on the working laptop but when I attempted to choose the file for upload on the problem machine it failed. Any other ideas from the good folks out there would be most appreciated! I have many many bookmarks and it will be quite painful to recreate for just one machine. Thanks in advance for any help! Paul

I created a firefox profile from another, so I start with the same saved passwords and bookmarks which is nice.

Now I want to sync this new profile with the sync service of the mozilla account.

First, I tried to use the same mozilla account I was using for the original profile (which would be ideal), but I get an error saying: This account is already in use.

OK, so I thought, instead, I could use an alternative mozilla account to sync this new copied profile, but, when I try to register/login with another account I get this other error:

This profile was previously synced with a different account.

To keep your data organized and secure, each Firefox profile can only be synced with one account. To log in using ***@***, you must create a new profile.

Isn't there anyway to sync this new profile to a mozilla account? What's the whole point of copying profiles if you, after, cannot sync it? :/

Hi, I have more than one password for Firefox. One is noted for making changes in thebrowser and use benefits that come with the broswer like the security feature that was called Mozilla Monitor that i understand in now discontinued.

The other password is noted for "just signing in." I called it the "Primary" password.

I don't know the difference anymore.

Also i am trying to sync my passwords to my old firefox. The updates were crashing my computer (Mac 11.7.10) so i dragged the app from the apps folder into the trash. Then i used Chrome to download the Firefox 115 ESR (which for some reason is labeled 140, why???) but now i can't find my passwords from the one i trashed. I am trying to synch the passwords from my other (newer) computer but it doesn't work. Do i need to sign in with the other password? Do i need to quit Firefox for the sync to take? Do i need to reboot the computer?

KR

I have 4 macbooks and iphone w. about 10000-19000 bookmarks. Last n. I noticed what I bookmarked on 1 machine wouldn't show on another. A pop up said "your profile has reached a limit. A device can have ony one identity..make another (sic)...." I did that, and found the bookmarks from "classic" profile, WHICH I'VE HAD ABOUT 20 YEARS, weren't imported. I uninstalled, reinstalled Firefox, managed to get the bookmarks back via a desktop folder I'd made, thank god! It didn't restore the 50 passwords, and still won't accept the previous password..which is another can of worms-it actually won't let me change my p/w w.o "you may lose your personal bookkmarks passwords etc!:" Even the 32 digit code (which I had saved) is not working...and it doesn't let you get another one unless you have a p/w!!!! Is this sounding a vicious circle....I am going to not use sync or another profile, b'c I'd rather keep my personal data (bookmarks) and rightnow, I was able to 'restore' to the original profile!!

Hello, in the last couple of days I spent a lot of time deleting old accounts stored in "passwords" in my Firefox account and making sure no vulnerable passwords were still around. I did it from my Mozilla account, on a laptop.

When I was done with it, I signed out from my account on my Android Firefox app, and deleted all the cache and the data, to remove all the old password. Unfortunately, when I looged back in my Firefox account, the old passwords were still there and synced on my laptop as well.

So, is there any way I can undo that Sync? The problem is that now not only all my cleaning pointless, but I changed the password for many accounts and the Sync override it with the old ones.

I'm on week 3 of attempting to import my firefox data I'm stuck on the already synced to profile create another. I am unaware that I have any profile at all and I don't want any profiles. Is there any means at all of retrieving my passwords and bookmarks from my old laptop without having to deal with this crap?

I just got a new computer and when downloading and signing in to firefox on my new computer it somehow brought over saved tabs from my dad's computer and not my old computer. It did not used to be like this on my old computer however I created a firefox account on my old computer hoping that if I did that and signed in on my new computer it would bring over my saved tabs and info. It did bring over my info but kept my dad's tabs as well. Is there a way to get rid of my dad's tabs on my new computer without deleting them from his computer as well? I also then created a new firefox profile in hopes that when I signed in to that one it would only bring my information but it just replicated the original profile, now I am hoping to delete that second profile but I am worried that will delete all of my information because when I go to delete it it says it will delete a bunch of my saved information. Is that information saved in my original profile so that if I delete the second profile I created it won't delete the data from the original profile (which is just the same information on both) as well? I can't seem to find anything to sign out of other than the new firefox account I just created, I was hoping to sign out of whatever I originally signed in with and try a different sign in but I can't even seem to find anywhere to sign out. I am not sure how I managed to do this, but any suggestions on how to fix it would be greatly appreciated. Thank you.

When I choose add new device the website displays 2 choices: mobile with installed Firefox app or need to download the app.

I chosed mobile with installed app then the website return to this main page without show the QR to scan from app.

Now, I logged in using email on my Android mobile and failed to sync my web browser profile..

I've installed FF on new computers a few times in the past year and I've noticed that it never syncs the Search settings (things like default search engine, adding StartPage, etc.). Is that by design? Is there a way to make them sync?

I had to have my laptop serviced. When it came back, I downloaded Firefox and logged into my account. Usually, all bookmarks and passwords would load back up, since they were bound to my account. Unfortunately, this time after had synchronization finished, none of my data was present. It's as if my whole account was wiped. The only thing I did was change my password. How can I restore everything?

Dear Sir or Madam,

I'm recovering an older Firefox Sync Account. I can login on https://accounts.firefox.com. My password is valid. I cannot login within Firefox (activating Sync). It simply does not continue - After entering the E-Mail-Address and clicking the Button "Sign up or sign in". The browser network debug show no (obvious) communication error.

Please advise.

Kind Regards, Stefan

Recently, Firefox has been slow and crashes regularly. I try to sync tabs but after it crashes and I reopen it goes back to a much older save and lose tabs I've recently opened or sometime after a crash and reopen it tries to open a window with no tabs and I lose all my tabs

I bought a new PC and when I try to sync to the browser I don't receive the confirmation code by email (yahoo). I saved the address in my contacts, nothing. The problem has persisted for more than a month. What can be done? Thanks

They [rimary password quit woking so changed it in mozzzila account which I'm logged into the browser, but it will not allow me to change the primary password in the browser or access a lot of stuff, . I updated the Password in the Mozzilla account, and since doing that the browser fails to sync.

I cannot figure out how to fix this in a lenovo laptop running stupid windows 11

I have about a dozen computers synced to Firefox. The Bookmarks go nuts when an older seldom used machine powers up. I spend days cleaning out my bookmarks only to have old ones come roaring back. I have began manually backing my bookmarks up to a hard drive. Firefox has failed me. I wish to delete all, or some of the backed up bookmark files.

How do I do that!!! I've spent hours over weeks online trying to stop this madness. Can I wipe out all the files by deleting any of the three "places.sqlite files? Is there a way to selectively kill the very large files that keep coming back and keep the other recent backups?

Does someone sell a pay to play bookmark manager similar to Foxmarks / xmarks?

Thanks for your help Lee

Afternoon,

I've used this account for a long time and today I had to reset my PC.

I was always signed into to Firefox to manage my bookmarks/passwords/history, however I've signed in now and everything is gone.

It won't sync up. I've tried removing the profile folders, copying them out, uninstalling/reinstalling firefox but nothing is working.

I tried to disable Windows defender, but that didn't do anything either.

The version I had at the time was Mozilla Firefox (x64 en-GB) Mozilla 147.0 which is the same version.

Is there anything that can be looked at, to see what has happened to the data I has?