Showing questions tagged: Show all questions

Firefox issues in rendering variable font weight (Montserrat)

I encounter a problem with the font rendering of some websites. The problem is similar to [one], however I am on a recent Linux distribution (Fedora 41). Firefox: 137.0 … (read more)

I encounter a problem with the font rendering of some websites. The problem is similar to [one], however I am on a recent Linux distribution (Fedora 41).

Firefox: 137.0

When browsing, as an example, [OpenMediaVault forum], the Montserrat font is rendered as "thin" (weight 100), even if the style mandates a weight of 400.

The font is rendered properly when Firefox is loading the font from the website (in woff2 format).

If the font is available locally, then Firefox does not scale it and defaults to "thin". Using "Inspect", the weight slider appears but moving it is ineffective.

Now, Fedora ships by default with a non-variable release of Montserrat. However, even replacing it system-wide with the variable version (ttf, in case it matters) taken directly from the Montserrat upstream repo, Firefox still fails to scale it.

Any troubleshooting help would be appreciated.

Asked by ML 2 months ago

Instagram performance

When I click on any of my Instagram photo posts, I only get the background transparent gray screen but no post photo enlargement with comment and 'insights" link section.… (read more)

When I click on any of my Instagram photo posts, I only get the background transparent gray screen but no post photo enlargement with comment and 'insights" link section. It does work correctly on other users' accounts. So am I asking the right entity here or is it a Microsoft problem? Thank you.

Asked by southfork40 2 months ago

UPS Tracking Numbers Not Working

I ordered something recently with UPS tracking. I noticed that the tracking number always results in "We are unable to complete your tracking request at this time. Please… (read more)

I ordered something recently with UPS tracking. I noticed that the tracking number always results in "We are unable to complete your tracking request at this time. Please try again later" message.

But, if I track it using Incognito mode, or in my Firefox mobile browser, it does work. It also works in the mobile version of Firefox.

I have troubleshooted by restarting Firefox in troubleshooting mode with no luck, thinking it was an extension or something else installed after the fact that was affecting, but it doesn't appear to be that.

Anyone else experiencing this issue?

Version Affected: Firefox v137.0 for Windows.

Asked by luisborba 2 months ago

  • Locked

Some web pages not working on Firefox

I'm finding some web pages are not working correctly or are not working at all. I know it's not the web page as other browser's are working fine. Any help with this would… (read more)

I'm finding some web pages are not working correctly or are not working at all. I know it's not the web page as other browser's are working fine. Any help with this would be greatly appreciated.

Asked by saint3 2 months ago

Last reply by Jacob Mason 6 hours ago

Firefox updates in IOS 133+

Hi, I am running this Firefox version 128.9.0esr (64-bit) in my Macbook with Mac OS Sonoma. Firefox says I am up to date but I have an app that does not work because it… (read more)

Hi,

I am running this Firefox version 128.9.0esr (64-bit) in my Macbook with Mac OS Sonoma. Firefox says I am up to date but I have an app that does not work because it needs 133+. Can you help me please?

Thanks and regards

Asked by mariano_aldama 2 months ago

X.com doesn't log in correctly

X.com doesn't log in correctly. I get "something went wrong". I have to log out and in several times before it works. Firefox also doesn't remember setting for X, such as… (read more)

X.com doesn't log in correctly. I get "something went wrong". I have to log out and in several times before it works. Firefox also doesn't remember setting for X, such as Dark Mode.

Asked by stevejhayden 2 months ago

Cannot log into digital banking acct after Microsoft update using Firfox browser

Hello! My desktop computer just updated with Microsoft updates K85055683 and K85055518 today 4/9/2025, I use Firefix as my dedicated browser. When I try to log into my… (read more)

Hello! My desktop computer just updated with Microsoft updates K85055683 and K85055518 today 4/9/2025, I use Firefix as my dedicated browser. When I try to log into my digital banking page I get this message: UNAUTHORIZED TO ACCESS THIS RESOURCE. Ref ID: c9ddc5e66. It will not let me go to the log in page. What is up with that?? Is Firefox blocking access due to the Microsoft security updates downloaded today??? Thanks for your prompt response!!

Asked by sooar 2 months ago

when i try to gain access to my bank i get a access denied ref id 2cfa54eb32

Access Denied You are unauthorized to access this resource. Reference ID is: 2cfa54eb32 Troubleshooting Steps 1. Reload the home page and try again. 2. Clear your br… (read more)

Access Denied

You are unauthorized to access this resource.

Reference ID is: 2cfa54eb32

Troubleshooting Steps

1. Reload the home page and try again.

2. Clear your browser cache and try again.

3. Try logging in with a different browser.

4. Try logging in with a different device.

Asked by sixteenstone162002 2 months ago

gmail contacts list all sudenly shrunk in size so small it cannot be read

suddenly after a firefox upgrade this afternoon, the contacts lists for gmail started to get reduced in size so small it looked like specks of dust instead of names , adr… (read more)

suddenly after a firefox upgrade this afternoon, the contacts lists for gmail started to get reduced in size so small it looked like specks of dust instead of names , adresses, etc.

another pc here which hasn't been upgraded  has no problem.   both pcs have the same 5 GMAIL acccounts, 

but the secondary (also sedentary ) has not been used for 2 or 3 days. Both are laptops, with Win 11 and are upgraded as soon as they available

Asked by Pete 2 months ago

I have not been able to log onto BT Webmail to deal with my emails etc

Hi, following a recent update installation I have not been able to log onto BT Webmail to deal with my emails etc, it seems to go into a kind of loop and keeps showing a … (read more)

Hi, following a recent update installation I have not been able to log onto BT Webmail to deal with my emails etc, it seems to go into a kind of loop and keeps showing a log in page quickly, then it disappears and reappears straight away again, does anyone have any idea why this is happening, I have checked the version and it's 137.0.1

Asked by shawke61451 2 months ago

Firefox latest update results in ChatGPT layout problems

I updated FireFox to Firefox 137.0.1 (20250407111027) from Firefox 136.0.4 (20250326231000). Then, any time I would open ChatGPT, the text input box has been squished to … (read more)

I updated FireFox to Firefox 137.0.1 (20250407111027) from Firefox 136.0.4 (20250326231000). Then, any time I would open ChatGPT, the text input box has been squished to ~30% of it's size which is resulting in formatting errors when copy pasting code or text from ChatGPT. I have the Zoom set to default settings, cleared cookies, and restarted firefox but the problem still persists. Is anyone else having a similar issue?

Asked by andrew.wong8 2 months ago

Page or popup does not open at Temu

page or popup does not open at Temu when I click on a picture of an article, ( https://www.temu.com/nl ) I have reinstalled Firefox several times, and then it works for a… (read more)

page or popup does not open at Temu when I click on a picture of an article, ( https://www.temu.com/nl ) I have reinstalled Firefox several times, and then it works for a while, and then it does not work anymore when I click on an article, do I have to set something in the options of Firefox? Thanks in advance, kind regards John

Asked by FOX 2 months ago

I can't log in to my online Bank acct. since the last update

Since the last update that I received from you and installed I can not longer get in to my online Bank account. I get a window telling me access is denied. I am unautho… (read more)

Since the last update that I received from you and installed I can not longer get in to my online Bank account. I get a window telling me access is denied. I am unauthorized to access this resource. with a Reference ID of e727ec65b1 Troubleshooting steps 1. Reload the home page and try again Failed 2. Clear your browser cache and try again. Failed 3. Try logging in with a different browser. No they aren't as secure 4. Try logging in with a different device. No only use my desk top for business.

The Bank says they are having trouble with Firefox. I don't want to have to use Edge or Google they aren't as secure as Firefox. Please fix this with the Horizon Bank. Thank you. dleeb17

Asked by dleeb17 2 months ago