Firefox Community Forum

Mozilla VPN repeatedly gives "authentication error" when I try to log in, I have tried reset but no difference. I am working on Linux Mint with Firefox. Any tips?

After I key in all my passwords they disappear after a while. sometimes they last a week of two,and other times just a few days. One time it happened when fire fox did a update . Any help would be appreciated.

[edited email from community support forum]

l have had numerous problems with passwords not being accepted, and also when l needed help for the reason is that la am82 years old and l am realy trying hard to understand progres however l can usualy get by. However when l need help it is not forthcoming where as it used to be.

Can't log into NYTImes.com with Firefox. I use Bitwarden for passwords. I also have UBlock Origin, but that should not affect logins. I clear cache and cookies upon browser close. I ended up resetting Firefox entirely, which was a royal pain, it worked for a few days and now is not working again. I have no problems logging in with Chrome but Firefox is my preferred browser.

Also having problems with the captchas on Etsy. I get endless captchas, like for five minutes. I set up 2FA in hopes it would stop with the captchas but that only worked once and now it's endless captchas again. Yet no problems on Chrome.

The NYTimes problem is recent and started early to mid-August 2024. The Etsy problem started maybe late June? Same password manager, same extensions. I hate to go to Chrome every time I need to log in. So far these are the only two websites that consistently give me problems. Does anybody have a fix?

You sent me an email that says I have successfully created a password on "Windows 10" "I have Windows 11" ?? I need tech support because I don't know how to log into my account. Can I get a call at [edited phone# from public community support forum]. Name Paul Yoshida.

The password generator of Firefox is usually just adequate. However it sometimes generates a password I don't want to use. Maybe it contains a swear, or something gross.

I would have thought if I erased it from the input box, and then hit the option to suggest a strong password over again, it would give a different securely generated password. No go, same one again. I tried going into the password list and removing the password, then going back and hitting the generator again. Must make a new one, right? No, it stubbornly returns the same exact bad one.

What is going on, and how do I make Firefox actually re-do the password generation, instead of repeating the same one?

Every time I close a tab like Facebook or Gmail or whatever, if I haven't logged off my computer, if I go back to Facebook or whatever site, I have to re-log back in! It's like my password and username disappear and this is my home computer. How do I get it back to normal?

Recently I have been getting this message and being blocked out of sign in ability at some sites after the last update. Error: Google reCAPTCHA verification failed, please try again later

How do I get rid of this? Please be specific.

Good afternoon,

I have read in an article a statement that Primary Password encrypts all saved logins, therefore it is safer and recommended to use it. Well, I observed that it does not really matter if the password is set for the contents of logins.json, it does not change. What exactly is encrypted by Primary Password and how does it improve security?

I also tried to set the same password for different websites (I used a different mail tho) and the output in logins.json is different, which is even more confusing to me.

The output itself is kind of strange, the first part of it seems to be the same for almost all entries and looks like that: MEoEEPgAAAAAAAAAAAAAAAAAAAEwFAYIKoZIhvcNAwc.

password manager is terrible. i can't get into proton vpn because i can't understand the symbls in the password. i'm 81 and almost blind. please tell me what the symble are. i cannot find the symble on my keyword. that is why i am asking

at first I thought my passwords did not transfer from safari to Firefox . Firefox said that I'm all signed in and everything is good. If not, please let me know. thanks

Hi I just had to reset my windows installation, I am currently signed in on my account on my phone. I was signed in on the computer as well before the reset, after the reset I tried to sign in and I realized I have forgotten my password. I really don't want to have to reset my password because I just now learned that it resets all of my passwords and history. I would love to know how I can move forward without the loss of all my passwords.. Short of using my phone account to look Each one and physically write down the passwords. I mean if I have to, I have to.. but I would really rather not. please if you could help I would really appreciate it..

I set my Primary Password, and when I open Firefox, the Password dialog opens asking for it. However, if I hit "Cancel", or just close the dialog box, lthe password is bypassed and Firefox opens as normal.

I use Amazon very frequently. Because I had a small problem yesterday I noticed there was a login name on my browser, which comes up automatically when I open Amazon. I have my normal login name using my email address, as well as my wife's email address for her login if she uses my machine. As well as those two there is also my old login with my previous email address and another which I do not recognize. I have tried clearing cache but that does not get rid of it. How do I remove the ones I do not want? I have another similar and related question. Whenever I fill out a form on the web, it automatically tries to enter the data for me. This used to be great and saved a lot of time and typing. However we mover from Florida to Illinois last year and Firefox is still loading my old Florida data. I then have to delete it and enter the current addresses etc. How do I get this brought up to date with my current address please?

Hi, Today, when I opened Firefox on my device, I saw my Firefox account had been logged out. Since, I did not remember my password, I clicked on "forget my password" and chose a new password. But, unfortunately, all my saved passwords on Firefox account did not get recovered. Please help me to fix it. Thanks a lot.