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email access

Did the Mozilla software upgrade to Firefox yesterday, and not I can not access my email. It says "You don't have permission to access "http://www.att.net/" on this serve… (read more)

Did the Mozilla software upgrade to Firefox yesterday, and not I can not access my email. It says "You don't have permission to access "http://www.att.net/" on this server"

Asked by Chuck Farina 2 years ago

Last reply by cor-el 2 years ago

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Getting many email notifications for the same data breach in Firefox Monitor

Over the last five hours, I have gotten 27 emails from Firefox Monitor for this data breach, for the same email address. I have already marked the breach as resolved in M… (read more)

Over the last five hours, I have gotten 27 emails from Firefox Monitor for this data breach, for the same email address. I have already marked the breach as resolved in Monitor but I keep getting emails. Is there anything I can do about it?

Asked by Lucidiot 2 years ago

Answered by Lucidiot 2 years ago

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Unwanted pop up video

ONLY IN FIREFOX when I open Spider Solitaire there is an hotel video ALWAYS in the lower right corner - NOT WITH GOOGLE. I try to block it but no go. Here's the site. … (read more)

Asked by dzapr 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

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I seriouly think google is manipulating my computer

Everything started when I was fed up with ads on youtube. I purchased ad blocks. Then I had troubles with ad blocks. Ad blocks keeps breaking down. It will work for a… (read more)

Everything started when I was fed up with ads on youtube. I purchased ad blocks. Then I had troubles with ad blocks. Ad blocks keeps breaking down. It will work for a few weeks then cracking. This went on for a long time until finally they said I had an old version, that I have to download the current version and they sent me a link. I tried it and then the link said I have to choose a paying option. I knew that's not a special link. They just sent me the same link for buying a new adblocks. I subscribed a 5 year program. And their service didn't even last a year.

In the mean time google keep flashing the ad of subscribing to youtube with a prime service.

But I started to download Firefox. I had a terrible time downloading it. I failed a couple of times. I finally managed to download and install Firefox. In the mean time the suspicion about google is messing around with my account started.

I haven't been happy with google for a long time, ever since they started to monitor people's comments on youtube. So after I deleted my videos and then I went into troubles of making comments on youtube. Finally I succeeded changing the code they gave me to a name I can remember. In the mean time they discontinued my account. All kind of things happening to me. I finally shrugged them off as a matter of miscommunication. But the flashing ads became a flashing warnings, something like you must choose google or discontinue adblocks. Then I started searching if there's a battle between google and adblocks. Finally firefox came through, and I was still troubled by annoying ads. Finally I got so mad, I just deleted adblocks completely out of my computer. And somehow I found firefox has an option I can turn on to block the ads. Ever since then I was enjoying watching youtube again. And google's warning became more frequent and I just close the window without choosing any options.

All through this period, I ran into troubles with my computer on and off. I keep telling myself it's because my grandson is playing with my computer. But I cannot help thinking things are really getting out of hand. I need some help.

My grandson finally getting used to using my daughter's computer. I really shouldn't have that much trouble any longer. This morning when the stock market started trading. My Robinhood page didn't update and showing the durrent stock prices. It went on for a while. I googled if the market is on holiday. It's not a holiday. Then I tried to refresh the page, and nothing works. I finally deleted the page and started a new page. Then it worked. This went on for about an hour. It seriously disturbed me a great deal. I chatted with Robinhood, and they said they didn't have any trouble with their internet. I know it's time to ask help from Firefox. It's google messing up with my account. Can anyone tell me otherwise? Please help.

Asked by shenjee 2 years ago

Last reply by zeroknight 2 years ago

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My Sky email account

My Sky email is my default email account and opens automatically when I click on the "email" button. For the last 24 hours or so it won't open apart from a very small se… (read more)

My Sky email is my default email account and opens automatically when I click on the "email" button. For the last 24 hours or so it won't open apart from a very small section of the front page where incoming emails are listed. A very tiny bit appears in the top left-hand corner of my screen but I can do absolutely nothing with it so cannot open any emails. Sorry if this isn't explained very well -I'm just no good with technology! Any help would be much appreciated. Thanks. Lawrence

Asked by LMN4 2 years ago

Last reply by James 2 years ago

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ad in lower corner of home page after opening firefox

After opening Firefox and then minimizing/closing it, there is a corner of an advertising page remaining visible on lower right of home screen. Normally an ad for someth… (read more)

After opening Firefox and then minimizing/closing it, there is a corner of an advertising page remaining visible on lower right of home screen. Normally an ad for something like Norton or similar. Can be eliminated by right click on title bar. How do I keep it from appearing.

Asked by Richard Ferguson 2 years ago

Last reply by zeroknight 2 years ago

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Bring back Classic Bing on Firefox

I want to use Classic Bing as my homepage on Firefox. But, Microsoft has shoved New Bing down our throats for most of the year. There's a large white search box AND an en… (read more)

I want to use Classic Bing as my homepage on Firefox. But, Microsoft has shoved New Bing down our throats for most of the year. There's a large white search box AND an enormous gray box "Introducing the New Bing." Both of these boxes take up half of the homepage, and completely obscure the Bing daily image, the only reason I use Bing. How in the world can Firefox help me get rid of these New Bing annoyances and let me enjoy the Bing daily images?

Asked by Mary 2 years ago

Last reply by zeroknight 2 years ago

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cannot print web page from Firefox

i cannot print any web page from Firefox. The print option only offers me the option to save as PDF. Firefox is not detecting either my Brother laser printer or my Epson … (read more)

i cannot print any web page from Firefox. The print option only offers me the option to save as PDF. Firefox is not detecting either my Brother laser printer or my Epson inkjet printer. if i use the print using system dialogue option fire fox shows a printer screen which has a simple entry of line prntr. If that is selected nothing at all happens. Clearly Firefox cannot detect my printers. If I save the web pages to a PDF file then open that file I can then get the normal system printing options and print the page. But all that does is clutter up my file system with files I will only ever use once. This proves the problem is clearly in Firefox and in its inability to detect system printers. I have tried all the suggestions from the help screens to no avail. Is there any other means of sorting this print problem.

Asked by austinjames 2 years ago

Answered by austinjames 2 years ago

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Yahoo Mail

I have a personal ' writing email' template in Yahoo mail which I use for a specific community. It contains relevant information which saves me from having to type it in… (read more)

I have a personal ' writing email' template in Yahoo mail which I use for a specific community. It contains relevant information which saves me from having to type it in everytime I email the community. However, of late when using 'Compose' the template appears but when I try typing below the salutation I cannot use the 'Enter' button to move the cursor down the page to create the body text. Consequently my emails are just one line of type with no paragraphing.

Why is this?

Asked by James Mason 1 year ago

Last reply by Terry 1 year ago

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Cannot direct audio output to bluetooth device via Firefox

I can connect bluetooth devices to my SurfaceGo and successfully direct audio output to them using Chrome, Edge, or internal sound files. But in Firefox the audio only g… (read more)

I can connect bluetooth devices to my SurfaceGo and successfully direct audio output to them using Chrome, Edge, or internal sound files. But in Firefox the audio only goes thru the internal speaker no matter which audio output device I select. Is there some setting I need to fix so that Firefox will speak to bluetooth devices?

Asked by eberger5 2 years ago

Last reply by eberger5 2 years ago

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The browser isn't saving logins

my browser doesn't save logins. what I mean by this is that I always have to re-login on a site even if that site normally saves your login. examples: Facebook, Roblox,… (read more)

my browser doesn't save logins. what I mean by this is that I always have to re-login on a site even if that site normally saves your login. examples: Facebook, Roblox, Google

Asked by fireofhell06 3 years ago

Last reply by fireofhell06 3 years ago

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Problems with search suggestions

Hi. This is dumb but it's really annoying. I get the standard where typing a letter or two of a page I go to all the time makes that the first suggestion: If I type r, I … (read more)

Hi. This is dumb but it's really annoying. I get the standard where typing a letter or two of a page I go to all the time makes that the first suggestion: If I type r, I get Raw Story, for instance; s takes me to Slate and c takes me to CNN. I also go to Wonkette and Daily Kos all the time, but when I type w, Firefox gives me www.rawstory.com instead of wonkette.com, and when I type d, I get duckduckgo.com. These are the only two that are giving me fits of the several pages I visit often. How can I make this stop? I've literally never typed in www.rawstory.com; it's making me crazy that Firefox is forcing its suggestions on me even though they don't match my clearly established reality.

Asked by nandibrown 2 years ago

Last reply by James 2 years ago

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media scaling incorrectly, even local images opened in a tab

All images, webm, gif etc. are loading, seemingly, exactly 20% upscaled compared to the real resolution of the media. I'm using a 4k TV (S95B), but I have desktop scaling… (read more)

All images, webm, gif etc. are loading, seemingly, exactly 20% upscaled compared to the real resolution of the media. I'm using a 4k TV (S95B), but I have desktop scaling at 100%, and browser scaling at 100%. I don't believe it's a GPU or OS system wide type setting because windows photo viewer gets pictures right. I'm using ShareX to measure the pixels of pictures. I can even load a local picture in a tab, and it will be upscaled beyond its native resolution. I have no idea why. I've tried a bunch of things, like setting layout.css.devPixelsPerPx to 1.0, which did nothing. I've reset Firefox to no avail, and I have noticed that Chrome is doing the same thing, which would usually indicate it could be the OS or GPU driver, but again, other apps load images perfectly normally. Do apps have categories on Windows now, where something like a "browser" can be told to treat media files differently than other media handling categories? I'm really lost at this point, nothing seems to work.

Asked by Farfie 2 years ago

Answered by Farfie 2 years ago

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lost passwords

Hello All I took my box to best buy because it was not working properly. They replaced the drive now I have no access to the passwords saved in firefox. Is there any way … (read more)

Hello All I took my box to best buy because it was not working properly. They replaced the drive now I have no access to the passwords saved in firefox. Is there any way to get them back ? I have the old drive ! Any help greatly appreciated Gary

Asked by Bubba 2 years ago

Answered by cor-el 2 years ago

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When I open Yahoo, there are no photos and I can't access my email. When I use a different browser I don't have this problem.

With increasing frequency, when I open Yahoo in Firefox, there are no photos on the site and I can't access my email. In order to fix this, I have to shut off my compute… (read more)

With increasing frequency, when I open Yahoo in Firefox, there are no photos on the site and I can't access my email. In order to fix this, I have to shut off my computer and do a clean reboot. Then it works for a while, but then, all of a sudden I have the problem again. When I use a different browser (Chrome, Edge), I never have this problem. I thought it was Ghostery that was interfering, because Ghostery does screen out a lot of stuff, so I turned Ghostery off. It made no difference. What solution do you have to offer for this problem? I really don't want to switch to Chrome or Edge, because Firefox's general user interface is so far superior, but the issue I have described is a serious one. (There are two or three other websites that also don't work with Firefox when it comes to user doing data input on the site, but I'll be sending a separate inquiry on that).

Thank you, Alan Rosenbaum

Asked by alanbala 1 year ago

Last reply by zeroknight 1 year ago

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change email address

I need to change my email address. The old email address is disabled and doesn't work. I have a new email address *email*@gmail.com and can't get a code from the old one … (read more)

I need to change my email address. The old email address is disabled and doesn't work. I have a new email address *email*@gmail.com and can't get a code from the old one which doesn't work anymore. What do I do.

Asked by AliceDancer 2 years ago

Last reply by cor-el 2 years ago

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telehealth

I use doxy me for telehealth. Recently my clients have been having audio issues, hearing their voice echo back when using telehealth. Doxy said it is the Firefox browse… (read more)

I use doxy me for telehealth. Recently my clients have been having audio issues, hearing their voice echo back when using telehealth. Doxy said it is the Firefox browser. They have had reports from other users of Firefox, that since the most recent update, people have had audio issues with echos when talking. They suggested I not use Firefox as a browser when working with Doxy me. Is there anyway this can be corrected or will I have to switch to Chrome as my go to browser?

Asked by ca4so2b 2 years ago

Last reply by zeroknight 2 years ago