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No TURN ON button for VPN

I'm signed up and I get a window that says, to turn on VPN, Click the Turn On button. When I click VPN near the upper right corner of the browser, I see only a Get Start… (read more)

I'm signed up and I get a window that says, to turn on VPN, Click the Turn On button. When I click VPN near the upper right corner of the browser, I see only a Get Started button, no Turn On button. If I click the Get Started button, it re-opens the window that indicates I'm signed in and tells me to click the Turn On button, again.

Can you assist?

Thanks much, Ken

Open 1 30

No access to BBC video clips

I just noticed the VPN option. Previously I used another VPN, not for privacy, but to give me a UK IP address so that I could access BBC videos which are normally availab… (read more)

I just noticed the VPN option. Previously I used another VPN, not for privacy, but to give me a UK IP address so that I could access BBC videos which are normally available only if you are in the UK, and thereby get a UK IP address. I took only the free 1 day trial, not wanting for pay for it, and it worked. However with Mozilla VPN, I still get the message 'This content is not available in your location.'.

Open 1 110

Unable to put VPN on

I click on the VPN tab above. I get a window to sign in and do so. I get another window that says get started. I cannot close that window so go back to the VPN tab above … (read more)

I click on the VPN tab above. I get a window to sign in and do so. I get another window that says get started. I cannot close that window so go back to the VPN tab above and this keeps looping between sign in, which I am already signed in and the other window that says get started in which there are no other buttons of tabs. When i press esc the window disappears and then when i press VPN button again, the same thing happens. So cannot get VPN!

Open 1 10

VPN issue

So, I'm not exactly sure what's going on. Whenever I try to turn on Firefox's built-in VPN, either it tells me I cannot connect and to try again in a few minutes, or it j… (read more)

So, I'm not exactly sure what's going on. Whenever I try to turn on Firefox's built-in VPN, either it tells me I cannot connect and to try again in a few minutes, or it just does not respond at all. I know this is vague, but it's literally everything I can muster. I looked through the settings, and nothing there helped.

Open 1 20