Firefox Community Forum

I believe I am still using the first , I don't know. I am up to date. Does that mean I am running 2? I don't think, as I have 2 FF. symbols in dock(identical and conflicting I think). I tried to delete first version unsuccessfully and when I restart comp. from start I have to be prompted to set up again. My NordVpn account was doing the same tying with their Protection pro* (removed it- Ok now) . I have had FF #2 on comp. for a long time and I think I'm now just waiting to sign in now as I don't have FF PW-not problem. Making sure if I sign in to FF2 I won't loose my saved FF info... What should I do ? The SH. attached shows both FF's in desktop and Dock.Need guidance - Thanks a lot. Jon D.

If my Firefox is synced between my Mac and my Android, should I be able to see open tabs on my Mac on my phone too? Currently I do not. At least not all the open tabs. And I do have that checked in "what to sync".

On my Mac I have 8 tabs 'pinned' and 11 open. On my phone when I look at the synced tabs only the 8 pinned tabs show up.

How can I see all of them?

Is there a way to be able to start typing to the AI tool as soon as the chat is opened with (^x) shortcut, without having to click the input field with the mouse or clicking on the chat side bar and then hitting (/). Thanks!

I have a MacBook Pro running Sequoia 15.3.2. When I remove all data from Firefox (137.0 (aarch64)) in Manage Data under Privacy & Security there is one site datum that always returns. It is 64k of data, 0 cookies, that persists after every clean up. This has been going on for quite a while.

I've searched Finder for any reference to the company name and cannot find any reference.

It isn't a lot of data, but I'd prefer to not have something lingering around.

Does anyone have a suggestion for how to delete this once and for all?

I cannot install Adobe Acrobat. I believe it is because my computer is old.... I signed up for the account but will not be able to use it. I wish to uninstall...please

Nancy Howard [edited email and phone# from public community support forum]

My Bookmarks Toolbar is set to "Always Show." With the last update, all of them disappeared.

All of my Bookmarks disappeared, but the bookmarks in the toolbar are the most heartbreaking.

Firefox is only offering to import them from Chrome. I have been using Firefox for years, and this hurts a lot.

I recently updated my wife's computer to an Apple Mac Mini M4 running iOS 15.4. Everything seemed to be working fine including Firefox until yesterday when Firefox update box popped up. She did as she normally has for years of using Firefox and clicked the restart for update button . FF restarted and popped up with 2 dialog boxes one asking to check network for there devices which she click "Don't Allow", she only uses that computer no smart phone etc. Then a second dialog box asking for an admin login and password to install something else I put in my admin login and password clicked continue it doesn't seem to do anything except lock up Firefox to the point I have had to re-install her user from a time machine backup 2 times in 2 days. I tried installing a new copy of Firefox that will launch the issue is she's used Firefox for probably 10 yrs so there are ten years of bookmarks and logins and passwords saved in the original copy of Firefox that will no longer boot unless I do a complete user re-install from a time machine backup.

Please help, how can I fix this problem?

Power consumption of Firefox is so high that it nearly killed the display of my iMac. My screen started flickering with horizontal lines across the display. When i touched the screen, it was so hot that I could boil water using it. I did not realize that it was Firefox that was killing my PC until I looked at the power consumption (see the attached screenshot). I hope there is a solution to this since I really love Firefox and have been using it for well over a decade.

Yesterday evening I accidentally clicked on a setting that asked me to stop or deny something and I don't remember what it was. Today my bookmarks and history prior to yesterday evening is gone. Is there a way in the system to go back to yesterday evening and undo whatever I clicked and restore the missing history and bookmarks? I work on MacOS and am using the current version of Firefox 137.0.2 (64-bit)

Since the latest Sequoia 15.3.1 update and the latest Firefox update, when I click on a link in a page, I often get a message that it "didn't redirect properly" and I have to click on the address bar to make the page finally appear.

/edit: moved thread from Firefox for iOS to Firefox section as you have macOS 15.3.1.

I just migrated from an older Mac to a newer one running Mac OS 15 (Sequoia) and none of my bookmarks, autofill info, passwords, cookies and browsing history etc migrated to the new version (135) of firefox that I downloaded. When I check the updates section of 128.7, it says it's up to date, but I know you can run 135 on Sequoia, so that's why I downloaded 135. When I looked at the profile folder in 135, which is existing separately on the Mac from 128.7, I noticed that it was pointed at the folder with release in its name that was inside the profile folder. In 128.7 it's pointed at the other folder with default in the name (the profile folder only seems to contain two folders). How do I get all of my old info to migrate to 135? Or how do I get 135 to point at the proper folder inside of the Profile folder?

Thanks

A few weeks ago I purchased a MacMini M4 and am unable to login to sync. MacOS and Firefox are up to date. When logging in to Firefox sync, I enter my email address and then password. I'm then prompted to enter the code sent to my email. I enter the code. I'm then prompted to enter the MFA code from my authentication app. I enter the code. An error shows up that says unable to process. I also deleted the Firefox app and the app data and reinstalled several times. I've tried logging in via Private Browsing. Nothing seems to work. I don't have any extensions installed or other applications or unnecessary processes running.

I have successfully logged into a MacBook Pro, a gaming PC desktop, an HP Windows 11 laptop, and a couple Linux devices and VMs...so I'm familiar with Firefox - been using it for forever. This is the only computer I can't seem to log into. Any suggestions for troubleshooting would be helpful. Thank you.

Hi,

I've got a site that shows up in my addressbar that is no longer online. I use the other shortcuts regularly, so I'd prefer not to switch them off. Is it possible to delete the non-working shortcut?

Thankyou

Hello. I have been having this issue recently with Firefox where, when I Google things and open up Google Images, I am unable to open any photos. No matter how many times I press on the mousepad, I cannot open up an image in Google Images unless I go to the website that image is linked too. Something else is that I cannot open an image in my Google Drive. I am resorted to download the file. I trouble started Firefox today to see if that would work, and it did, but I noticed this problems started up again. I just need some help or direction of what to do from here.

For some reason after a few (sometimes only 1) use of "copy/paste" stops working. I'm running the current version Firefox 137.0 (aarch 64) on an Apple M1 desktop running Sequoia 15.3.2

For example if I highlight a webpage URL and copy, then try to pase (in an email message for example) all the fields are grayed out, paste is not available as a choice. So I try Command-V and no joy.

this occurs frequently but not always, and usually into a session online of a few minutes or more, the problem never occurs using Chrome

If I restart the computer, that sometimes fixes the problem, but often does not.

So wierd

/edit moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.