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I have no idea what to do with this new program. I still use the same email that I have always had as clients and friends still contact me at this address.

i am not a computer knowledgeable person, as I am 84 years old, and do not understand or know how to make the changes that are constantly being made. Please help me make… (read more)

i am not a computer knowledgeable person, as I am 84 years old, and do not understand or know how to make the changes that are constantly being made. Please help me make sure everything is set up correctly for the current rules and that the computer is secure, as I discuss monetary issues with many of my clients. When directions are offered, I often find it impossible to follow them, as whatever they tell me does not show up, or is not found on my screen. I have a relatively new computer, maybe a year old, so i am sure the problem is with me, and not the computer.

Thanks for any help you can offer. From past experience, please have someone with lots of patience, or some one that can just et it set up right. Thanks, Bette :>)

Archived 1 73

Platform version 131.0.3 is not compatible

In the midst of watching a YouTube video, FireFox closed abruptly. When I try to open it, I get the following message: Platform version '131.0.3' is not compatible with m… (read more)

In the midst of watching a YouTube video, FireFox closed abruptly. When I try to open it, I get the following message: Platform version '131.0.3' is not compatible with min Version>=131.0.2 max Version<=131.0.2 What do I do now?

Archived 1 58

Installation error message

After downloading and installing, I get Error Msg: Platform version 131.0 is not compatible - etc. Sorry but for some reason I am unable to capture the screen pop of the … (read more)

After downloading and installing, I get Error Msg: Platform version 131.0 is not compatible - etc.

Sorry but for some reason I am unable to capture the screen pop of the message.

Archived 1 38

'Recent Updates' in Firefox Add-ons: How many days does it cover?

In Firefox add-ons, the 'Recent Updates' section can be accessed through the cog wheel icon. How many days of updates does it cover? I'm asking because I don't want to mi… (read more)

In Firefox add-ons, the 'Recent Updates' section can be accessed through the cog wheel icon. How many days of updates does it cover? I'm asking because I don't want to miss any important updates. Thanks!

Archived 1 84

i have a discontinued mint 19 and cant up grade to 20 because my lap top wont support the new version so help has been discontinued and I need to up grade my Firefox to the newer version!

i have a discontinued mint 19 and cant up grade to 20 because my lap top wont support the new version so help has been discontinued and I need to up grade my Firefox to t… (read more)

i have a discontinued mint 19 and cant up grade to 20 because my lap top wont support the new version so help has been discontinued and I need to up grade my Firefox to the newer version!

Archived 1 115

Malware has a Browser Guide add on that keeps coming up constantly into my daily viewing I want it stopped please

I have installed Malware protection onto my laptop and it has been interfering constantly by popping up with a Browser Guide I cannot remove and they advise me to go thro… (read more)

I have installed Malware protection onto my laptop and it has been interfering constantly by popping up with a Browser Guide I cannot remove and they advise me to go through my Browser FireFox to have it removed.

Archived 1 101

Moving install disk location

Presently my firefox installation is on my C: drive (disk 0), however it tends to be overworked so I want to move my D: drive (disk 1) is there a simply way to this witho… (read more)

Presently my firefox installation is on my C: drive (disk 0), however it tends to be overworked so I want to move my D: drive (disk 1) is there a simply way to this without having to uninstall and then reinstall firefox?

Archived 1 113

How to remove chatgpt

I installed chatgpt, but I've found it more of a nuisance than a help. I've tried on-line to find out how to remove it but none of the suggestions seemed to work. I'm usi… (read more)

I installed chatgpt, but I've found it more of a nuisance than a help. I've tried on-line to find out how to remove it but none of the suggestions seemed to work. I'm using the latest version of firefox on a Macbook Pro. Any ideas welcome. Charlie

Solved Archived 1 189