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  • Archived

Multiple entries for Firefox in Installed Apps

Noticed 3 entries for various versions of Firefox in the Windows Settings > Apps > Installed apps. There is one Firefox record in the Start menu. 1. I have unistal… (read more)

Noticed 3 entries for various versions of Firefox in the Windows Settings > Apps > Installed apps. There is one Firefox record in the Start menu. 1. I have unistalled all the entries through the Windows Settings, deleted all folders for Moxilla and Firefox, cleaned the registry of every mention of Mozilla or Firefox. 2. Installed newly downloaded Firefox 137.0 three days ago. 3. After today update to v. 137.0.1 - I again have 2 entries in the Settings > Apps > Installed apps: v. 137.0 and v. 137.0.1. The same problem was with Thunderbird. I also cleaned all the folders and the Registry, then fresh installed it again. Thunderbird was not updated, so I don't know if the problem has returned. Maybe something is wrong with the Mozilla installer? What should I do to have just one Mozilla Firefox entry in the Windows Settings > Apps > Installed apps after update as it was years before? (My system is: Windows 11 Pro 24H2 English US, Firefox 64-bit English US)

Additional information: I found that the Uninstall registry entries are stored in different hives: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Firefox 137.0 (x64 en-US) HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Firefox 137.0.1 (x64 en-US)

Asked by green.netw 7 months ago

Last reply by green.netw 7 months ago

  • Archived

I have 2 versions of Firefox but only want 1

When I open Firefox I load up my initial version and can use it without problems. However when I click on a website from an email I get another version of Firefox which … (read more)

When I open Firefox I load up my initial version and can use it without problems. However when I click on a website from an email I get another version of Firefox which doesn't include various things such as home page. I then have two versions of Firefox at the same time both working independently. How can I get rid of this second version?

Asked by james.hemsworth 7 months ago

Last reply by William Tucker 7 months ago

  • Archived

uninstalled firefox?

I didn't request Modzilla/Firefox to be uninstalled but it was somehow. I run Dell SupportAssist first thing after startup of my laptop. I also run Norton Ultimate Util… (read more)

I didn't request Modzilla/Firefox to be uninstalled but it was somehow. I run Dell SupportAssist first thing after startup of my laptop. I also run Norton Ultimate Utilities to clean up orphaned registries and broken shortcuts. After running both, then I start using my laptop but noticed Modzilla/Firefox was uninstalled along with all the associated bookmarks. I don't see any history on uninstalled activity after I reinstalled M/F. Really am puzzled by this uninstall. Anyone else experience this?

Asked by kokua_travel 6 months ago

Last reply by markwarner22 6 months ago

  • Archived

Loading account on other computer

My MacBook went down and I'm trying to load it on my wife's Mac mini. It is asking for username and password. She only knows a password not a username. I would like to… (read more)

My MacBook went down and I'm trying to load it on my wife's Mac mini. It is asking for username and password. She only knows a password not a username.

I would like to install Firefox. Please advise.

Asked by mwgeoguy 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago