Showing questions tagged:

I lost all my logins and passwords during an update. Can anyone help me recover this data?

Tonight Firefox updated itself and when the routine finished the new default-release profile did not contain any of my data including bookmarks. I tried to launch the pro… (read more)

Tonight Firefox updated itself and when the routine finished the new default-release profile did not contain any of my data including bookmarks.

I tried to launch the profile default in a new browser but this was empty too.

can anyone help me locate my data and restore it in the new profile?

Open 81

My son tried to voicemail me on Messenger but it said this browser does not support voicecalling.

My son tried to voicemail me on Messenger but it said this browser does not support voicecalling. I have used this in the past, still on Firefox. I used to get note that … (read more)

My son tried to voicemail me on Messenger but it said this browser does not support voicecalling. I have used this in the past, still on Firefox. I used to get note that a call was coming ans option to connect or discard. Now there is no option to connect. What can I do to get this service back?

Open 63

Override Firefox memory limits to export Facebook e2e chats

I decided to try exporting my Facebook Messenger E2E encrypted chats, however I keep running into a variety of problems, because the process is simply badly written. By d… (read more)

I decided to try exporting my Facebook Messenger E2E encrypted chats, however I keep running into a variety of problems, because the process is simply badly written. By default, the process breaks when the website local storage data reaches 10GB - that is, as far as I understand, a Firefox limit. There is still plenty of RAM and disk space remaining. When the local storage hits 10GB, you get a "Quota exceeded" DOM Exception.

To get around that, I've changed browser.cache.disk.smart_size.enabled -> False browser.cache.disk.capacity -> 50GB (values in KB of course) dom.storage.default_quota -> 25GB dom.storage.default_site_quota -> 25GB browser.cache.disk.max_entry_size -> 256MB (seemed like some larger files were missing, like longer videos)

However the process still breaks, although I'm unsure if it wasn't a soft-limit by Facebook the last time (since it stopped downloading around 8,5-9GB, earlier than in previous attempts)

Are there more settings that could be limiting the export apart from those mentioned? I understand this is pushing the browser over the reasonable limits, however I still hope it is possible to override them for that one-off situation before reverting to defaults.

Open 36

unable to access site

error code SEC Error expired certificate This started on 3/18 evening I cannot play games plus will now lose my 7M for each daily login and the four spins I can do ever… (read more)

error code SEC Error expired certificate

This started on 3/18 evening

I cannot play games plus will now lose my 7M for each daily login and the four spins I can do every four hours

Open 91

playing farmville 2 in zynga keeps freezing

im playing farmville 2 in zynga games online but it plays very slow ans keeps freezing. ive done what was recommened but there is no change to the game, i was wondering i… (read more)

im playing farmville 2 in zynga games online but it plays very slow ans keeps freezing. ive done what was recommened but there is no change to the game, i was wondering if you could help by telling me if there is anything i need to do in the browser to get this game working better

Open 36

Why am I getting the message "this website is slowing your computer." Windows OS. Firefox is my Browser.

Why am I getting the message "this website is slowing your computer." Windows OS. Firefox is my Browser. One specific website that creates this problem is wordfm.com a lo… (read more)

Why am I getting the message "this website is slowing your computer." Windows OS. Firefox is my Browser. One specific website that creates this problem is

wordfm.com

a local radio station that I listen to on terrestrial radio and go to if I want to follow up on particular story or program. I usually need to turn my computer off because I cannot navigate the site or open or close it.

Thanks for any help you can provide. Please email to [edited email from community support forum].

Open 126

what happened to firefox, everything is gone???

Ok, so I dont use my computer that much, but anyway. I get on it today and this "create a profile" pops up. once I get in to firefox Everything is gone, my history, passw… (read more)

Ok, so I dont use my computer that much, but anyway. I get on it today and this "create a profile" pops up. once I get in to firefox Everything is gone, my history, passwords, bookmarks, addons.

WTF happened???????

Open 27

How do I manage content shown me of Firefox new tab page? Too much garbage!

When I open a new tab, I am shown topics on news, science, culture, etc> the first topics I am shown are sensational trivial garbage. I always enjoy seeing informative… (read more)

When I open a new tab, I am shown topics on news, science, culture, etc> the first topics I am shown are sensational trivial garbage. I always enjoy seeing informative and educational content, but Firefox prioritizes gossip, Hollywood personalities and advertisements disguised as news.. You also prioritize hearsay, negativity, and biased news articles. Are your editors doing this deliberately, or are they simply focused on immature minds and biases? How do I change this, or should I eliminate all content from the new tab page? Thank you.

Open 36

command shift ~ (to switch firefox windows) does not work with FF 148.0.2 (aarch64), MACOS 26.3.1 (25D2128)

this used to work (like last week) Upgraded macos. Mozilla. please fix command shift ~ (to switch firefox windows) does not work with FF 148.0.2 (aarch64), MACOS 26.3.1 … (read more)

this used to work (like last week) Upgraded macos. Mozilla. please fix

command shift ~ (to switch firefox windows) does not work with FF 148.0.2 (aarch64), MACOS 26.3.1 (25D2128)

Open 90

New tabs loading problem

What is the latest version of the browser because when I open a new tab from a previous tab's content onto the new one it just doesnt load for some reason … (read more)

What is the latest version of the browser because when I open a new tab from a previous tab's content onto the new one it just doesnt load for some reason

Open 82

How can print a multi-page document as a pdf (or other) file?

I have been annotating a student's pdf report online using PDF24. I started last night and continued this morning. Now PDF24 says there is no file. But the completed 5 p… (read more)

I have been annotating a student's pdf report online using PDF24. I started last night and continued this morning. Now PDF24 says there is no file. But the completed 5 page file is completely viewable in my Firefox browser. How can I save this as a PDF file? When I try to use the print tool in Firefox, only one page of the file is included and that is mixed up with the PDF24 toping and tailing. The student needs her commented report back.

Open 54

Trotz mehrmaligen Neustart kommt Warnmeldung "Sicheres Banking & Surfen ist erst nach einem Neustart voll funktionsfähig."

Vor ein paar Tagen habe ich Esset home auf meinen Computer und mein Tablett installiert. Immer wenn ich das Internet (FireFox) öffne kommt die Warnmeldung "Sicheres Banki… (read more)

Vor ein paar Tagen habe ich Esset home auf meinen Computer und mein Tablett installiert. Immer wenn ich das Internet (FireFox) öffne kommt die Warnmeldung "Sicheres Banking & Surfen ist erst nach einem Neustart des Computers voll funktionsfähig." Den Neustart habe ich bereits mehrmals veranlasst. Die Warnmeldung kommt aber immer wieder. Was soll ich machen? Bin ich beim OnlineBanking und Surfen nicht sicher?

Open 119

Why can I not access https://www.trustpilot.com using Firefox?

Why do I today get the message "We have received an unusually large amount of requests from your IP so you have been rate limited" when I try and access https://www.trust… (read more)

Why do I today get the message "We have received an unusually large amount of requests from your IP so you have been rate limited" when I try and access https://www.trustpilot.com. I have not had it before today and do not get it when I use a different browser (Edge).

Open 63

YouTube videos (video unavailable)

I can no longer access YouTube videos (video unavailable) with Windows 10 and Firefox. However, I can access them with Google Chrome. How can I resolve this issue? … (read more)

I can no longer access YouTube videos (video unavailable) with Windows 10 and Firefox. However, I can access them with Google Chrome. How can I resolve this issue?

Open 101