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Problems with latest updates

Since the update of Dec. 9, many of my longtime accounts do not recognize me, and I don't currently have workarounds. I also keep getting nasty messages that I'm in morta… (read more)

Since the update of Dec. 9, many of my longtime accounts do not recognize me, and I don't currently have workarounds. I also keep getting nasty messages that I'm in mortal danger because I've lost contact with iCloud. I have a son-in-law and grandchildren with extensive computer expertise who will visiting during the holidays, but during the holidays, but I would much prefer to be partying with them than holding computer repair clinics.

Are there any measures that a complete amateur can take to solve the worst of this Gordian knot?

Asked by pvaliton 1 month ago

Unexpected logout from all websites after startup

Hello, I encountered an issue today where, upon starting my PC and opening Firefox, I found that I had been logged out of every website. My bookmarks, browsing history, a… (read more)

Hello, I encountered an issue today where, upon starting my PC and opening Firefox, I found that I had been logged out of every website. My bookmarks, browsing history, and extensions are all still present, and I am using my usual profile. However, all active login sessions were cleared. I haven't changed any privacy settings recently, and I'm wondering if this is a known issue following a recent update or if it indicates a corruption in my profile's cookie storage. Could you please advise if this is a "normal" occurrence or if there are steps I should take to prevent this from happening again?

I look forward to hearing from you. Best regards, Luka.

Asked by Лука Јокић 1 month ago

Private Browsing Now Using Selected Add-On Theme; I Want Old Default Dark Theme for Private Browsing

When I updated to Firefox 146 yesterday, the theme I was using disappeared and I ended up making a new theme using Firefox Color. I submitted it to the add-ons list and … (read more)

When I updated to Firefox 146 yesterday, the theme I was using disappeared and I ended up making a new theme using Firefox Color. I submitted it to the add-ons list and it has now been accepted, so now I am using it installed from the add-ons. Ever since I started using the new theme, even before installing it from the add-ons menu, my private browsing window is also using that theme. I want private browsing to use the default dark theme. That way I can easily tell if I'm using the private window or the regular Firefox window. However, I can't find a way to change a setting to go back to the dark window for private browsing. I've already checked about:config and browser.theme.dark-private-windows is set to true. I even toggled it to false and then back to true but there is no change. I looked at the settings for the extension Firefox Color, and it is turned off for private windows. I looked at the settings under the theme add-ons, but I don't see a setting there to turn it on or off for private windows. Am I missing something?

I am now on the very latest version, 146.0.1, and my private browsing window is still using the same theme as my regular window.

Asked by ajp1228 1 month ago

mater password browser login issue or bug.

When I open the Firefox browser, it asks me for a password and gives two options: Sign In and Cancel. Normally, if I enter the correct password, I can access the browser.… (read more)

When I open the Firefox browser, it asks me for a password and gives two options: Sign In and Cancel. Normally, if I enter the correct password, I can access the browser. If I press Cancel, access should be denied and the browser should close. However, this is not happening. When I press Cancel, the popup window disappears, but anyone can still use the browser, although they cannot access the saved autofill passwords. Could you help address this bug or issue?

Asked by syeddaniyalrazazaidi 1 month ago

Shift + v, i, other keys launches DevTools and it is not my PC (Wondows 10) issue

i am trying to type this message on firefox, but i have to avoid shift key not to interrupt typing. when i hot shift+some other keys like i, b, v, etc, devtools pop up. i… (read more)

i am trying to type this message on firefox, but i have to avoid shift key not to interrupt typing. when i hot shift+some other keys like i, b, v, etc, devtools pop up. i have checked other forums, other q&a on firefox support, and concluded that the same issue have occurred to many users regardless of the os, features, extensions, various keyboards (but not the virtual one for me) or system settings. i have to type a lot in the browser, so i just choose to delete firefox until someday the issue is fixed.

Asked by mindfulmeta.ph.or 1 month ago

Unable to open Firefox settings on Mac OS

For the last two days, I have been ubable to access settings (X,). When I click the settings cog in th toolbar, thr toolbar grays out. I have also tried to access setti… (read more)

For the last two days, I have been ubable to access settings (X,). When I click the settings cog in th toolbar, thr toolbar grays out. I have also tried to access settings using the Hamburger Menu, clicking on settings, with the same result. I have clicked on Firefox in the menu tab, same result.

I have closed and restarted Firefox, with the same result.

Additionally, I can only close Firefox by force quitting. I don't know if the two are connected.

TIA. Keith

Asked by kwt1952 1 month ago

Updated Firefox and a new window opened besides my original one. I closed the original window and cannot recover any of my tabs and bookmarks

I updated Firefox for my laptop this afternoon and another Firefox window opened and I had 2 windows. I closed the original window. I tried to restore my tabs and bookmar… (read more)

I updated Firefox for my laptop this afternoon and another Firefox window opened and I had 2 windows. I closed the original window. I tried to restore my tabs and bookmarks in the new window. My Recently Closed Tabs and Recently Closed Windows are greyed out in the "hamburger"menu. I have tried everything; trying to restore from my profiles folder on my laptop, trying about:session and at this point I am Totally lost and frustrated. I am asking for help :-) please to have what I had before. Thank you

Asked by Henry 1 month ago

Restoring Bookmarks

All of my bookmarks disappeared. I have followed all the step to restore from the profile folder and to restore manually. It works to a point, then I get an error message… (read more)

All of my bookmarks disappeared. I have followed all the step to restore from the profile folder and to restore manually. It works to a point, then I get an error message saying Firefox is unable to process the backup file (see attached image). I even tried it in Troubleshooting mode.

Asked by langtryster 1 month ago

Firefox Sidebar view in Win 11

Firefox Sidebar view only shows a 'Search' window and no Bookmarks or History lists I have never had this problem before. I can still view Bookmarks or History but only … (read more)

Firefox Sidebar view only shows a 'Search' window and no Bookmarks or History lists

I have never had this problem before.
I can still view Bookmarks or History but only if I select it.

Asked by lesaint1 1 month ago

Websites do not stay "logged in" anymore

Recently, websites (e.g., YouTube) have stopped keeping me logged in. I've already checked all the security and privacy settings, but haven't found anything that seems to… (read more)

Recently, websites (e.g., YouTube) have stopped keeping me logged in. I've already checked all the security and privacy settings, but haven't found anything that seems to be causing this.

I hope someone can help me. It's really annoying having to log in to all the websites every day.

Asked by yn2wv5mmh5 1 month ago

Unable to restore bookmarks

Yesterday, I lost most of my bookmarks in several Bookmarks folders. These are critical to my work with several non-profit organizations. All efforts to follow Mozilla's … (read more)

Yesterday, I lost most of my bookmarks in several Bookmarks folders. These are critical to my work with several non-profit organizations. All efforts to follow Mozilla's troubleshooting advice and use the Manage Bookmarks functions to restore or import backups in my Profiles folders are met with the "Unable to process the backup file." message. I have a number of backups available, any of which could potentially resolve this issue, but nothing I have tried is working. Please help! Thanks, Shack

Asked by shack007 1 month ago

Loss of bookmarks new computer

My old computer quit working. It had Windows 10 I purchased a new computer form Best Buy. They were unable to retrieve My bookmarks as I had left the 13 digit code to … (read more)

My old computer quit working. It had Windows 10 I purchased a new computer form Best Buy. They were unable to retrieve My bookmarks as I had left the 13 digit code to retrieve them. I am home now and have the code but do not know how to use it to retrieve the bookmarks. How do I proceed?

Asked by Richard Gunther 1 month ago

Firefox will not find or acknowledge backup file

I just moved to a new Windows 11 PC from my Windows 10 PC. I backed up my Firefox profile and put it on a portable drive. I loaded Firefox on the new PC and then found … (read more)

I just moved to a new Windows 11 PC from my Windows 10 PC. I backed up my Firefox profile and put it on a portable drive. I loaded Firefox on the new PC and then found the folder where the profiles are. I added the profile folder from the backup. Firefox has not found it and there is no way I've been able to discern to search for it.

I added the anti-virus after trying to set up Firefox.

Here are the particulars: Firefox version 146.0.1 (64-bit) Windows 11 Application Binary: C:\Program Files\Mozilla Firefox\firefox.exe Profile folder: C:\Users\xxxx\AppData\Roaming\Mozilla\Firefox\Profiles\xxxx.default-release

Any help appreciated.

Asked by idahoc 1 month ago

Субтитры

Добрый день. У меня автоматически включаются субтитры при просмотре видео на ютуб и это очень раздражает. Я пытался выключить их через настройки аккаунта но это не помогл… (read more)

Добрый день. У меня автоматически включаются субтитры при просмотре видео на ютуб и это очень раздражает. Я пытался выключить их через настройки аккаунта но это не помогло

Asked by yakuwari 1 month ago

Voir message à la tentative de connexion sur un forum habituel

En cliquant sur le nom d'un forum habituel, le cadre, en PJ, s'affiche. Quelle manipulation faire pour établir la connexion avec ce forum ? Sur un autre forum, je n… (read more)

En cliquant sur le nom d'un forum habituel, le cadre, en PJ, s'affiche. Quelle manipulation faire pour établir la connexion avec ce forum ?

Sur un autre forum, je n'ai pas ce cadre mais la connexion ne se fait pas.

Suite à mise à jour ?

Asked by alain.angeliaume 1 month ago