Showing questions tagged:

PDF files

I closed a PDF file but can not move it to another folder. Windows says it is open in firefox. I closed firefox and it still says it is open in firefox. I even restarted … (read more)

I closed a PDF file but can not move it to another folder. Windows says it is open in firefox. I closed firefox and it still says it is open in firefox. I even restarted windows and it still says it is open in firefox. How do I get firefox to close and release the file?

Archived 1 266

Firefox trying to install helper tool and doesn't open at all

Here is what the message says: "Firefox is trying to install a new helper tool. Enter your password to allow this" I tried to install but Firefox won't open. Firefox icon… (read more)

Here is what the message says: "Firefox is trying to install a new helper tool. Enter your password to allow this" I tried to install but Firefox won't open. Firefox icon just bounces around, I have to force quit to stop it. I DO NOT WANT THIS TOOL BUT I WANT TO USE FIREFOX. By the way this is sent from my other user, as the problem is on my admin. user and I can't open Firefox to do anything!

Archived 1 126

Forced Updates - Can't Stop Them

Hi, I am at my wits end with unmanageable updates. I do a lot of research online and have tabs open and forms partially filled in a lot. This last week has seen two u… (read more)

Hi,

I am at my wits end with unmanageable updates.

I do a lot of research online and have tabs open and forms partially filled in a lot. This last week has seen two unavoidable updates that caused me to lose data I'd been working on in forms that did not re-populate. I first had updates set to install only when FireFox was not running, but it forced a restart anyway - and I lost an entire page of data I'd been working on.

So I changed it to let me choose when to install, but it forced a restart anyway. This is with no notice whatsoever. I open a new tab, and it says I need to restart to keep using FireFox - at that point, every tab I go to will not let me use it. I didn't even know an update had downloaded in the background.

This is a new behavior; I used to have a choice when to download (but not when to install). I'm sure I'm missing something - but what?? Can anyone help with any ideas? Thanks in advance!

Archived 1 61

Firefox is no longer working properly with some websites

My problem is that Firefox will no longer allow me to login to my primary websites (email, bank, Costco, Apple...). I originally assumed that my outdated version of the M… (read more)

My problem is that Firefox will no longer allow me to login to my primary websites (email, bank, Costco, Apple...). I originally assumed that my outdated version of the MacOS was the problem, which was tied to the age of my outdated iMac hardware. Hence, I bought a new iMac, with the latest MacOS. Firefox still does not work. There is something wrong with Firefox and I don't know what it is. I have captured screenshots of the symptoms of what goes wrong with each website, but the one thing in common is that they are saying it is an application error on my end of the connection — which must be the browser (Firefox). I am being forced to do my daily business with Safari, but that is a strange browser for me, and they do not have my numerous Bookmarks. Also, their way of storing bookmarks is very strange, so I only have 5 — the ones that I have found so far that do not work with Firefox. There are probably more, maybe All of my bookmarks, but these are the 5 that I need every day.

Figure 1. Outlook (my email) When I log into my email, the result is Figure 1. This appears to me an application error on my side of the connection -- i.e., Firefox.

Figure 2. Costco.com When I log into Costco.com, the result is Figure 2. This appears to me an application error on my side of the connection -- i.e., Firefox.

Figure 3. Apple.com When I log into Apple.com, the result is Figure 3. This is Apple telling me there is something wrong on my side of the connection -- i.e., Firefox.

Figure 4. BankofAmerica.com When I log into my account at Bank of America, everything looks fine at first. But when I try to open my checking account, the result is Figure 4. This symbol, swirling forever, indicates something wrong on my side of the connection -- i.e., Firefox.

Figure 5. Hallmark.com When I log into Hallmark.com, everything looks fine at first. But none of the links will open, hence I cannot obtain any information about upcoming TV programs. This indicates something wrong on my side of the connection -- i.e., Firefox.

All the above examples work perfectly with Safari. Firefox is supposed to be the most up-to-date browser, so why has Firefox stopped working properly?

Archived 1 68

Blasted Federal Government keeps changing the rules Cannot get in they blame M/FF

The Government has to keep changing. "for our Security". We have accounts with the Veterans Affairs medical stuff for our medical stuff. NOW we had to move to Login.Go… (read more)

The Government has to keep changing. "for our Security". We have accounts with the Veterans Affairs medical stuff for our medical stuff. NOW we had to move to Login.Gov or another website. It was horrible, but I FINALLY got the Olde Marine & Myself 2 Different accounts (i.e. 2 different email addresses) in Login.gov. VA has continued making changes & since Friday I can not get into "My Healthy Vet

i.e. I go through the steps & when I type in the e-dress & password MY PHONE SHOULD RING with a numeric code.  Once I type in the Numeric Code, I can continue to scramble around trying to access our pharmacy or our 'care team' in the VA system.

I watch the screen, nothing happens. I wait for the phone call nothing happens. I look in my email box & there is a message from Login.Gov that a code was sent to me. NOPE.

I have no idea why. as a cat like nosy person, I am always needing to know why. What is wrong? Is it the government & if so forget it as they most likely won't answer the phone. Is it Charter Spectrum? Is it Mozilla Firefox? (whine) I am beyond my paygrade here. Please someone who can talk to olde Phartes... MAYBE this could be SPECTRUM/Charter??? They are a royal pain in the tush. sending mail to spam that is not & ignoring that I tell them it is real; changing font sizes when I am typing; & other crummy stuff.

Locked Archived 1 137

Change email address used in "From" line when clicking on email link in web page

How do I change the email account inserted by Firefox when I click on an email link? I have previously changed the main email address (added secondary address, swapped se… (read more)

How do I change the email account inserted by Firefox when I click on an email link?

I have previously changed the main email address (added secondary address, swapped secondary for primary, deleted secondary) but when I click an email link in a web page to write an email to the web page business, the old deleted email account is used instead of the new one. This old address is not listed at all as far as I have seen in my Mozilla Account.

Solved Archived 1 265

Closed tabs

Firefox updated last night and all of my tabs closed and will no longer open. They've always restored, even when I restarted my computer.

Archived 1 177

about Private browsing data deletion

Hi when i download something from my mozilla private browser and close the browser, the downloaded data automatically disappear from download folder. is it a common fea… (read more)

Hi

when i download something from my mozilla private browser and close the browser, the downloaded data automatically disappear from download folder. is it a common feature.

Archived 1 208

desktop firefox after opening

When Firefox ver. 143.0.4 (64bit) is opened, I see many tiny groups of black dots withing the whole of the desktop display of this Firefox. From these black dots I see co… (read more)

When Firefox ver. 143.0.4 (64bit) is opened, I see many tiny groups of black dots withing the whole of the desktop display of this Firefox. From these black dots I see coloured lines traveling across the desktop within the Firefox desktop display. As I move the mouse these coloured lined move, disappear, and move around. Can you offer any suggestions. I am using Ubuntu UALinux Gamepack 22.04, The version of Firefox is an upgrade provided by Firefox updates. I have tried to uninstall this version of Firefox, same effect occuring. I have manually deleted every referance to Firefox, as this worked in UALinux Gamepack 20.04. I have used sudo apt update, sudo apt upgrade, sudo apt --fix-broken install, and sudo dpkg --configure -a. None of these can fix this problem. I restarted my Firefox today with the same problem, and found in the Help dropdown menu, and found troubleshoot mode. When I opened in troubleshoot mode, all these problems are not there any more.

Can you offer any help ??????

P.S. I tryed to take a screenshot of this problem, but the screenshot doesn't show this problem ?

Archived 1 187

how to remove adblockers for Soundaryalahari All Shlokas Meaning &

If adblockers are removed for this particular website" \\Soundarya Lahari All Shlokas Meaning & The Result of Chanting, Worshiping – KannadaTimes.pdf" I can downloa… (read more)

If adblockers are removed for this particular website" \\Soundarya Lahari All Shlokas Meaning & The Result of Chanting, Worshiping – KannadaTimes.pdf" I can download the content

Archived 1 107