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  • Archived

No Audio From Firefox

Hey Guys! A few days ago I was watching YouTube videos... suddenly, I clicked on a video and there was no audio. I have tried everything I could think of, but nothing wor… (read more)

Hey Guys! A few days ago I was watching YouTube videos... suddenly, I clicked on a video and there was no audio. I have tried everything I could think of, but nothing works. No web based audio passes on Firefox for me. My other browsers work fine. Can anyone assist me here?

Asked by ange.rugoku 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Logging on to online banking

Have used online banking with Santander for some time but am now experiencing problems logging on. Getting message https://retail.santander.co.uk/ErrorPages/500.htm Ran… (read more)

Have used online banking with Santander for some time but am now experiencing problems logging on. Getting message https://retail.santander.co.uk/ErrorPages/500.htm Rang Santander and they suggest it is a browser problem. Have tried a number of things but problem persist

Asked by john.mullen2 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Übersetzung englisch zu deutsch

Seit einiger Zeit wird bei Firefox eine Übersetzungssoftware verwendet, die leider (noch) völlig unbrauchbar ist. Möglicherweise KI-gestützt, aber noch nicht fertig. Fol… (read more)

Seit einiger Zeit wird bei Firefox eine Übersetzungssoftware verwendet, die leider (noch) völlig unbrauchbar ist. Möglicherweise KI-gestützt, aber noch nicht fertig. Folgendes Beispiel aus der Webseite von Bitdefender zeigt, was ich meine:


Richtig übersetzt bei Google:

  • Glückwunsch! Sie schützen so viele Geräte, wie mit Ihrem Abonnement möglich.

Gleicher Text bei Firefox übersetzt ohne Sinn und Verstand:

  • Glückwunsch! Sieten so viele Geräte, mit Ihrem mit Abonnement- und Abo-send- und Ab- und Ab- und Ab'

Die gleiche Art der Fehl"übersetzung" hat bei etwas komplizierteren Konfigurationsanweisungen natürlich unangenehme Folgen. Solche Fehler sollten doch eigentlich vor der Umstellung einer früher ja wesentlich besseren Software zu der neuen Variante bemerkt werden.

Mit viele Grüßen Jürgen Frikell

Asked by Jürgen Frikell 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Browser

I got a notice from Mozilla that Firefox was updated over night. Now when I hit a link it goes to edge instead of Firefox. In the Firefox settings, it still says that F… (read more)

I got a notice from Mozilla that Firefox was updated over night. Now when I hit a link it goes to edge instead of Firefox. In the Firefox settings, it still says that Firefox is my default browser. I do not want to use Edge. How do I fix this. I have used Firefox for many years.

Asked by mmcdonald3945 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

I set Firefox to default browser but Edge launches when clicking a link

I recently got a new computer (HP Dragonfly) and set Firefox as my default browser but when I click on a link from Outlook it opens in Edge. I'm using Windows11. I hav… (read more)

I recently got a new computer (HP Dragonfly) and set Firefox as my default browser but when I click on a link from Outlook it opens in Edge. I'm using Windows11. I have: 1) Confirmed in Firefox settings that Firefox is the default 2) Confirmed in Edge settings that Edge is not the default browser 3) Confirmed in Windows default settings that Firefox is the default browser 4) Ensured in Outlook-Options-Advanced that "Open Hyperlinks in from Outlook" is set to "Default Browser" 5) Uninstalled and reinstalled Firefox. Also restarted my computer several times And yet, clicking on links from Outlook continues to open Edge. Please help I really don't like Edge!

Asked by biz26 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Recovering bookmarks after hardware upgrade and wipe

I recently upgraded my hardware and wiped my old drive, and I assumed I would be able to login through google directly and just recover my bookmarks that way. However, I … (read more)

I recently upgraded my hardware and wiped my old drive, and I assumed I would be able to login through google directly and just recover my bookmarks that way. However, I can ONLY get in through a password (that I KNOW, but maybe its a character off, its driving me crazy) to recover my bookmarks despite being able to login to mozilla using my main email; which I have access to. I havent reset my password yet, so my bookmarks are probably still uploaded there. Very frustrating I was never notified that they changed it so that if you reset your password you lose your bookmarks, otherwise I would've written down this password. I've been collecting these bookmarks for years before this. is there a way to recover it through my gmail login?

Thanks for any help, Eric

Asked by Mossy Tea 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

How to make vertical scrolling in Firefox instant?

I am using a two finger scrolling on a touchpad to scroll vertically in Firefox. How can i change the scrolling in Firefox to be like vscode or konsole. I want the scroll… (read more)

I am using a two finger scrolling on a touchpad to scroll vertically in Firefox. How can i change the scrolling in Firefox to be like vscode or konsole. I want the scrolling to not have a delay and be instant.

Asked by CorridorHumble 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Opening Firefox

When I click on the Firefox logo on my task bar it flashes open and then closes. I click it again and it opens up but not with my tabs that had been open via the last s… (read more)

When I click on the Firefox logo on my task bar it flashes open and then closes. I click it again and it opens up but not with my tabs that had been open via the last session (which I have it to do)?? I have to go to history and click on recently closed windows to get my tabs back??

Asked by rgb48 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

I am missing MANY bookmarks I had in Firefox after that last update!!!

Something changed very recently, probably that new update. There are passwords and all manner of info I can't find.... I am missing MANY bookmarks I had in Firefox. Wher… (read more)

Something changed very recently, probably that new update. There are passwords and all manner of info I can't find....

I am missing MANY bookmarks I had in Firefox. Where did they go?

Can I somehow restore the previous version if necessary to recover them?

Thanks, Mike

Asked by Mike Amacher 1 year ago

Last reply by cor-el 1 year ago

  • Archived

No history or bookmarks

Firefox has stopped saving history and I am unable to save any bookmarks. This seems to have happened recently for no reason I can understand. I haven't made any change… (read more)

Firefox has stopped saving history and I am unable to save any bookmarks. This seems to have happened recently for no reason I can understand. I haven't made any changes. I use a VPN but was doing so before this happened. I have checked all the settings and also deleted the places.sqlite file. When I click <bookmark current tab> nothing happens and history shows as empty.

Asked by sambain 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Trojan:HTML/Phish!pz

The above trojan frequently appears in Mozilla folder - file: \Device\HarddiskVolumeShadowCopy19\Users\aryan\AppData\Local\Mozilla\Firefox\Profiles\sqz8c9on.default-rel… (read more)

The above trojan frequently appears in Mozilla folder - file:

\Device\HarddiskVolumeShadowCopy19\Users\aryan\AppData\Local\Mozilla\Firefox\Profiles\sqz8c9on.default-release\cache2\entries\3BFCA57A64E34CF2F4EFB798FA290A98D6AF6835.

Detected by Windows Defender.

Asked by aryanpm 1 year ago

Last reply by cor-el 1 year ago

  • Archived

all windows close when closing one window

I have used mozilla firefox for at least two decades as my main browser. However about a day ago I closed a window (ei. X'ed out) and all of my windows closed AND were un… (read more)

I have used mozilla firefox for at least two decades as my main browser. However about a day ago I closed a window (ei. X'ed out) and all of my windows closed AND were unrecoverable via 'restore session'

This now happens all the time. I may have a couple windows open - I close one and they all close - not TABS - WINDOWS. As I am handling personal finances, academics and business, I cannot work like this. I cannot keep every window I open forever open so that I do not loose another. I am forced to use another browser until the problem is fixed.

I was also VERY disappointed to find that I could not just ask a question without signing in. This is absolutely ridiculous. Just help people who use your stuff. Why do I have to be a member to point out a problem or ask a question? I'll bet you are missing volumes of helpful feedback because folks are tired of having to announce themselves before pointing out a glitch and just move on as I almost did. That in turn leaves dedicated users dealing with a glitch for longer.

I am using the latest Windows 10 on a modern machine.

Asked by vicocles 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Bookmarks bar disappearing apparently still an issue after 12 years.

I searched the forums, and it appears this issue has answers going back 12 years. Answers explain how to get it to show up again. Basically, it amounts to turning the ba… (read more)

I searched the forums, and it appears this issue has answers going back 12 years.

Answers explain how to get it to show up again. Basically, it amounts to turning the bar off and back on again.

The problem is it WILL happen again. Why? It's been 12 years and no explanation as to why it happens or how to fix it permanently.

None of the Firefox updates over the years have addressed this either.

Asked by dexluther 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Dashlane stopped auto filling in Firefox. Copy & paste doubles the info. Win10 64bit Pro

Dashlane stopped auto filling in Firefox. Copy & paste doubles the info. Win10 64bit Pro. The app works in Chrome. It worked fine in Firefox until last week. I cleare… (read more)

Dashlane stopped auto filling in Firefox. Copy & paste doubles the info. Win10 64bit Pro. The app works in Chrome. It worked fine in Firefox until last week. I cleared all data & cookies, still doesn't work. The problem occurs on both https & http websites. I tried all the fixes on the Dashlane support site, but they don't have any effect in Firefox.

Asked by stoher9 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Firefox is not loading or requires multiple reloads to access some pages since the most recent update

Since the most recent update, I am finding that Firefox has become highly unresponsive when it comes to loading some pages. Some are fine but others such as Reddit and Wi… (read more)

Since the most recent update, I am finding that Firefox has become highly unresponsive when it comes to loading some pages. Some are fine but others such as Reddit and Wikipedia will not or only partially load. Pictures will often only half load or not at all. News articles will often print text and fonts but nothing else.

This not occurring on all sites. And it doesn't seem to matter whether the site is https activated or not as some of the other threads seem to indicate is the problem.

I need a solution to this.

Asked by Lover_of_Goats 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Steam Deck Video Stutter

I recently updated Firefox and now I'm getting a noticeable stutter when playing back videos. I used to have this issue when I first got my steam deck so I installed a fl… (read more)

I recently updated Firefox and now I'm getting a noticeable stutter when playing back videos. I used to have this issue when I first got my steam deck so I installed a flatpak ffmpeg-full which fixed the issue completely but a recent update I installed has brought the issue back. I uninstalled and reinstalled the flatpak and restarted my device but the issue persists.

Asked by anthony.kress 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Firefox not working correctly after I reset the browser

My Firefox Menu dropdowns disappeared so I read that you should hit "alt" button to restore it. It only works temporarily and dropdowns disappear every 5 minutes. And Fir… (read more)

My Firefox Menu dropdowns disappeared so I read that you should hit "alt" button to restore it. It only works temporarily and dropdowns disappear every 5 minutes. And Firefox is not saving passwords when I visit websites. (I checked and I still have all my passwords saved in Firefox Settings.) And I have "Fill usernames and passwords automatically" checked in Firefox Privacy Settings.

I started having problems with Firefox when I installed "Hide my IP" add-on because I wanted to change my IP address. I added it because I was getting website advertisement popups telling me to buy a VPN. I disabled "Hide my IP" yesterday. And I'm also getting more website popups now. Do I have to tweak Firefox Settings to stop all of these problems?

Firefox has been up-to-date and I'm using Windows 10.

Asked by grov10 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Google Meet mic not working in Firefox for unknown reason

So, this issue randomly started about a week ago and I've been scratching my head about it ever since, trying to find a solution. I don't know if it coincided with a Fire… (read more)

So, this issue randomly started about a week ago and I've been scratching my head about it ever since, trying to find a solution. I don't know if it coincided with a Firefox upgrade, but I don't think so.

Here's the deal; in Firefox, when I go into google meets, my microphone and camera both show up as turned off with an exclamation mark, meaning I can't turn them on. This is my desktop PC and it has no camera, so the camera I understand. It definitely DOES have a microphone and I've used it many times.

The permission for "use the microphone" is set to allowed. When I click the exclamation mark on the camera, I get a popup saying "meet is blocked from using your camera". When I click the exclamation mark on the microphone button, my audio cuts out for a second, but other than that nothing happens - no popup, no explanation, nothing.

Other apps that use the microphone (i.e.; Teams) work just fine. Same browser, same permissions, same microphone. Microphone test sites also work just fine, so it's not a browser issue.

Using Google Meet in a different browser with the same microphone works just fine. I've tried Chrome and Opera - both work as expected.

On my other PC, a laptop, Google Meet with the same version of Firefox works just fine. So this must be some weird issue related to specifically my desktop.

Here is what I have tried so far; - Remove the mic permissions and set them again. - Clear all cookies, local storage, everything the browser has for this domain. - Turn off all extensions in the browser. - Restart browser, restart PC. - A combination of all of the above (remove permission, local storage, cookies, turn off extensions, close browser, restart PC, then start from scratch).

None of it makes any difference and I'm out of ideas. Does anyone know what the issue might be?

I previously posted this question on Google Meets support and the only reply I got was to try Firefox support... so here we are.

Asked by Fahr 1 year ago

Last reply by Hemnath R 1 year ago