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  • Archived

Firefox is displaying incoming emails on my screen while I'm trying to read my emails. This is annoying as it often blocks what I'm trying to read. Please cease this.

I would like you to stop displaying notifications of incoming emails while I'm reading my other emails. These notifications block what I'm trying to read and they are ir… (read more)

I would like you to stop displaying notifications of incoming emails while I'm reading my other emails. These notifications block what I'm trying to read and they are irritating and annoying.

Asked by judith.parkinson 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Why after last update I cannot play/pause video with spacebar after alt+tab to firefox? and some other things

It always worked, i just alt+tab to firefox, quick spacebar and youtube video paused until few days ago, now i need to specificaly click on the video in order for it to w… (read more)

It always worked, i just alt+tab to firefox, quick spacebar and youtube video paused until few days ago, now i need to specificaly click on the video in order for it to work, other buttons work, other video websites like netflix dont have any problem. I remember new update tab opened. Why do you have to break everything? Don't know how long that show all tabs button is up there but I tried couple times to remove it and its impossible, why URL bar is also search bar? Why? everyone can but search bar whenever we want, even right next to it, who thinks of this bullshit? Instead of being user friendly you put useless shit into it making it work like a my 16 bit PC when people expect it to run smoothly and quickly.

Asked by Kacper 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Help with Address bar

Hi, I want the Firefox suggestions to show up when I click on the address bar. Currently, it shows up only when I type a letter. I am unable to find the settings for it.… (read more)

Hi,

I want the Firefox suggestions to show up when I click on the address bar. Currently, it shows up only when I type a letter. I am unable to find the settings for it. I know it's a silly query, but would still appreciate it if it could be answered.

Thanks

Asked by Sumit 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can't disable "search suggestions" and make it stick

Hi, I can't seem to be able do disable search suggestions, or at least make them appear after my bookmarks and browsing history, i.e. I used to be able to type "gm" and … (read more)

Hi,

I can't seem to be able do disable search suggestions, or at least make them appear after my bookmarks and browsing history, i.e. I used to be able to type "gm" and the first option would be my Gmail, not a google search for those letters.

If "provide search suggestions" is on, the box to show them "ahead of browsing history in address bar results" is greyed out and can't be toggled; if it is off, then the sub-option turns on.

This makes the autocompletion feature basically useless.

Is there some other way to change this? I've tried restarting the browser after a settings change, with no luck.

Thanks in advance.

Asked by Alberto Oliveira 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Moving a firefox tab doesnt work on a different monitor that has a chat base window open

So basically when I try to move a firefox tab for example on a monitor that has discord, it doesnt move there i have to move it to the taskbar on that monitor. IS thi… (read more)

So basically when I try to move a firefox tab for example on a monitor that has discord, it doesnt move there i have to move it to the taskbar on that monitor.

IS this a bug?

Asked by Gargled Toothpaste 1 year ago

Last reply by Gargled Toothpaste 1 year ago

  • Archived

Websites not loading

I have noticed quite a few websites that will not load on Mozilla but will load on other Browsers. Even turning off enhanced tracking protection doesn't always help. Some… (read more)

I have noticed quite a few websites that will not load on Mozilla but will load on other Browsers. Even turning off enhanced tracking protection doesn't always help. Some of these sites use to load without any issues. The last one finally loaded after I turned of cookie protection completely. This was that website: https://reservations.gplakes.com/FacilityDetails.aspx?facID=4&sd=10/27/2023&ed=10/28/2023

What can I do to prevent this from happening in the future?

Asked by strdrmr78 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

none of the bars have a download icon

I have Windows 10 with current maintenance and current version of Firefox. Don't know what the address bar is called, but I believe it once had a download icon. Am I mis… (read more)

I have Windows 10 with current maintenance and current version of Firefox.

Don't know what the address bar is called, but I believe it once had a download icon. Am I mistaken?

Sometimes after I enter an address there will be an icon where I can download something. Is this website-dependent?

Asked by Barry Jedrick 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Browser extensions not working

Hi, I'm using some typical browser extensions (lastpass, HTTPS Everywhere, Privacy Badger, etc.), but all of buttons stopped operating. When I click them, nothing happens… (read more)

Hi, I'm using some typical browser extensions (lastpass, HTTPS Everywhere, Privacy Badger, etc.), but all of buttons stopped operating. When I click them, nothing happens, clicking just makes the icon be shaded like it's pressed. I tried updating the browser, signing out&in, removing, loading and enabling them again. Nothing works. Most frustrating is the lastpass extension, as I actually use it almost daily.

Also I assume that one can't contact mozilla directly about these bugs/issues, only this community chat?

Asked by pihlapa 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

How to add bookmarks, password data into new PC from non functioning PC

Hi Support Team, I had a Firefox old & important data (Bookmarks, password..) in non-functioning old PC, but Hard disk has with old folders. Could you please help me… (read more)

Hi Support Team,

I had a Firefox old & important data (Bookmarks, password..) in non-functioning old PC, but Hard disk has with old folders. Could you please help me to retrieve old data into new PC Firefox browser from hard disk or another method.

Thanks Oshada

Asked by Dilantha Oshada 1 year ago

Last reply by cor-el 1 year ago

  • Archived

change to mozilla

when the change occurs on Nov1 from firefox to Mozilla do I need to sign in using my current password or will mozilla already know that and I can just access my email and… (read more)

when the change occurs on Nov1 from firefox to Mozilla do I need to sign in using my current password or will mozilla already know that and I can just access my email and other things by hitting the mozilla icon I do not know if I remember my firefox email password

Asked by cat1964 1 year ago

Last reply by James 1 year ago

  • Archived

Clearing history doesn't seem to work

I use private browsing mode exclusively. For years I've used Tools > Settings > Privacy & Security > Clear Data > Clear > Clear Now to clear the histor… (read more)

I use private browsing mode exclusively. For years I've used Tools > Settings > Privacy & Security > Clear Data > Clear > Clear Now to clear the history, cache, cookies and so on during a session without having to close the browser, or so I thought. However, yesterday I ran into a situation (dealing with tech support for software) where it became painfully obvious that that process was NOT clearing out the history. So, a couple of questions:

1. Why, why, does it take 6 clicks to do that, instead of, say, just one click on a button on the toolbar?

2. Why didn't that clear out everything?

3. Where can I look to see whether all that stuff is cleared?

Thanks.

Asked by Blarg 1 year ago

Last reply by Blarg 1 year ago

  • Archived

Login/password manager - export

When I export the data I get three date/time fields with numbers in exponential notation that will not covert to a date in MS Excel, e.g., "1.50931E+12" What am I doing w… (read more)

When I export the data I get three date/time fields with numbers in exponential notation that will not covert to a date in MS Excel, e.g., "1.50931E+12" What am I doing wrong?

Asked by scharrell 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

How to prevent zoom from changing on certain pages?

With certain pdf files, when I go to a page using the outline feature on the pdf viewer or refresh the tab on the same page, the zoom will automatically be set to "page f… (read more)

With certain pdf files, when I go to a page using the outline feature on the pdf viewer or refresh the tab on the same page, the zoom will automatically be set to "page fit". It seems to happen with the title page and table of contents pages. Is there any way to prevent this from happening?

Asked by bradleyphu 1 year ago

Answered by zeroknight 1 year ago

  • Archived

Flickering of Black/white squares on Firefox

Attached is a picture I took of what I'm experiencing. At first I thought it was an issue with my monitor or perhaps my computer hardware, but it seems to only affect Fir… (read more)

Attached is a picture I took of what I'm experiencing. At first I thought it was an issue with my monitor or perhaps my computer hardware, but it seems to only affect Firefox. Besides the obvious black squares you can see, I invite you to look at the top of the page displayed. Where it talks about Megan thee stallion, the "a" and "n" of "Megan" are kind of cut off by something.

I also experienced twice, maybe three times the whole page going blank for a second or so before returning to normal (not my whole screen, just the firefox browser). I just checked and Firefox is up to date.

I don't know if this is relevant, but I also checked Windows Defender and saw it had detected a threat, named Win32/OfferCore. I have since deleted it and have started a complete analysis of my computer which is still underway.

My OS is Windows 10. I hope this can be resolved, as currently it is stopping me from being able to read an article on Wikipedia, with many of the letters being kind of cut in the same fashion as with "Megan".


Thanks for any help, it'll be appreciated

Asked by Amandine 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Accessing a specific part of the Royal Yachting Association Website.

I can log into the RYA site, I then want to access a specific part of their site (Cerificate Administration), I click on CAdmin but nothing happens. I have contacted the … (read more)

I can log into the RYA site, I then want to access a specific part of their site (Cerificate Administration), I click on CAdmin but nothing happens. I have contacted the RYA who have acknowledge a problem exists and sent me a message, which is below, unfortunetly I do not undestand what they want me to do on Firefox - do you understand? Can you help please?.

Many thanks John Knopp

From the RYA 'Thank you for your email, and apologies for the continued issues with your access to Certificate Administration. Please can I ask that you enable all Cookies for the RYA website on your web browser. Currently, some browsers cookie policies prevent the correct operation of our website. Instructions on how to allow cookies for various browsers can be found below. Microsoft Edge https://support.microsoft.com/en-us/microsoft-edge/view-cookies-in-microsoft-edge-a7d95376-f2cd-8e4a-25dc-1de753474879 Mozilla Firefox https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop Google Chrome https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform%3DDesktop macOS Safari https://support.apple.com/en-gb/guide/safari/ibrw850f6c51/mac Opera https://blogs.opera.com/news/2015/08/how-to-manage-cookies-in-opera/ We are actively looking into the issue and hope to have a resolution shortly. If this does not correct the issue you are having, please let us know.

Kind regards

Richard Behrens Technical Support Administrator Royal Yachting Association'

Asked by snapeknopps 1 year ago

Last reply by zeroknight 1 year ago