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  • Archived

Youtube Video Hanghing up when on another tab

I'm having an issue that seems to Lock up YouTube on Firefox. I'm trying to get back into using Firefox but I'm having a persistent issue in both FF Mainline and even in… (read more)

I'm having an issue that seems to Lock up YouTube on Firefox.

I'm trying to get back into using Firefox but I'm having a persistent issue in both FF Mainline and even in FF Beta 119.

If i play a Video on YT then switch tab to do something else then go back to YT it lock up the video window. I do not have this happen on Chrome or Edge.

I have tried refreshing the browser and still have this issue.

PC Specs: Razer Razer Blade 15 Processor 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz 2.30 GHz Installed RAM 32.0 GB (31.8 GB usable) GPU NVIDIA RTX 3060


Here is link to short video of the issue described.

https://drive.google.com/file/d/1yYxQkUPZbIOOYnW31LzMM7R8NI0_kZY9/view?usp=share_link

Asked by 3_Pocket 12 months ago

Last reply by zeroknight 11 months ago

  • Archived

Cannot change Firefox account password due to "incorrect password"

I'm trying to reset my Firefox account password. I know my password is correct, because I just signed into my Firefox account with it. Every time I try to change the pas… (read more)

I'm trying to reset my Firefox account password. I know my password is correct, because I just signed into my Firefox account with it.

Every time I try to change the password however, it tells me my old password is incorrect. I know it's not incorrect because as stated, I just signed into my account with it.

Not sure exactly how to fix this one, any suggestions welcome.

Asked by darkbayleef 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Middle click not working

I switched to Firefox DE because I wasn't able to install 3rd party extensions. Just now, my middle click isn't working. I can't use the middle click to open/close tabs a… (read more)

I switched to Firefox DE because I wasn't able to install 3rd party extensions. Just now, my middle click isn't working. I can't use the middle click to open/close tabs and to open links in a new tab. I checked my settings, tried a new profile, nothing works except in normal Firefox, the middle mouse does work, but I don't want to switch to that. My middle click also works in Edge and other apps, but please fix this issue as soon as possible. Thank you.


PS. Please add biometrics to Firefox, like how Google did with Chrome.

Asked by j.r.cudd2008 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Middle Mouse Click on twitter links open in new tab but switch immediately do it

On twitter, if i middle mouse click on a tweet, it open in a new tab and switch immediately to it, even if the setting is disabled Middle Mouse clicking on links anywher… (read more)

On twitter, if i middle mouse click on a tweet, it open in a new tab and switch immediately to it, even if the setting is disabled

Middle Mouse clicking on links anywhere else works as it should, it only do it on twitter for some reasons. Shift middle mouse doesn't work either

But clicking on an IMAGE on twitter does work normally.

Asked by Oshida_BCF 11 months ago

Last reply by zeroknight 11 months ago

  • Archived

trojan horse every time using Firefox

I am using Tor nowadays because I get a trojan horse or other possible threats, every time using Firefox. I use ClamTk on my HP computer with Linux Mint 21.1 installed. … (read more)

I am using Tor nowadays because I get a trojan horse or other possible threats, every time using Firefox. I use ClamTk on my HP computer with Linux Mint 21.1 installed.

These are the 3 files that usually turn up after a full scan with ClamTk:

Mozilla Firefox PUA.Win.Trojan.Xored-1 Mozilla Firefox PUA.Html.Exploit.CVE_2012_ Mozilla Firefox PUA.win.Exploit.CVE_2012_none

I found out when my website turned out to be hacked, so I installed the ClamTk virus scanner.

Just to let you know so you might find a solution.

Thanks, Frank

Asked by Frank de Wit 11 months ago

Last reply by James 11 months ago

  • Solved
  • Archived

Adblock Plus

Adblock Plus icon does not appear in toolbar or overflow menu. Windows 11 latest update and Firefox latest update. I have uninstalled and reinstalled Adblock with all … (read more)

Adblock Plus icon does not appear in toolbar or overflow menu. Windows 11 latest update and Firefox latest update. I have uninstalled and reinstalled Adblock with all anti virus and vpn off to no avail.

Asked by vetbird 11 months ago

Answered by vetbird 11 months ago

  • Archived

How to add bookmarks, password data into new PC from non functioning PC

Hi Support Team, I had a Firefox old & important data (Bookmarks, password..) in non-functioning old PC, but Hard disk has with old folders. Could you please help me… (read more)

Hi Support Team,

I had a Firefox old & important data (Bookmarks, password..) in non-functioning old PC, but Hard disk has with old folders. Could you please help me to retrieve old data into new PC Firefox browser from hard disk or another method.

Thanks Oshada

Asked by Dilantha Oshada 11 months ago

Last reply by cor-el 11 months ago

  • Archived

731899

Firefox is not asking where save downloaded files. I have the checkbox checked which indicates it should ask every time. I also followed some instructions on here about… (read more)

Firefox is not asking where save downloaded files. I have the checkbox checked which indicates it should ask every time. I also followed some instructions on here about going to the about:config page and changing a setting to false, but that didn't do anything.

Asked by icaptcrunch 11 months ago

Last reply by zeroknight 11 months ago

  • Archived

YouTube

No, They are Blocking me the only way I can watch it is in troubleshooting mode, AND HAVE disabled the adblockers'. Secondly, I do not like your new Relay. Now my passwo… (read more)

No, They are Blocking me the only way I can watch it is in troubleshooting mode, AND HAVE disabled the adblockers'.

Secondly, I do not like your new Relay. Now my password manager will not work! Thank you, M Kay Thrush

Asked by M. Kay Thrush 11 months ago

Last reply by zeroknight 11 months ago

  • Solved
  • Archived

Hamburger Menu Vertical Spaces

How can I reduce vertical spaces in the Hamburger Menu? The following no longer works, /* Vertical distance between hamburger menu items */ .subviewbutton, .subviewbutt… (read more)

How can I reduce vertical spaces in the Hamburger Menu?

The following no longer works, /* Vertical distance between hamburger menu items */ .subviewbutton, .subviewbutton-nav {padding-top: 0px !important;padding-bottom: 0px !important;}

Regards,

qp

Asked by qp 11 months ago

Answered by qp 11 months ago

  • Archived

Bulit in PDF reader is showing blank

Built in PDF reader is showing blank and then prompting to close firefox - Please help I am support a company who are really big on Firefox and love the built in PDF re… (read more)

Built in PDF reader is showing blank and then prompting to close firefox -

Please help I am support a company who are really big on Firefox and love the built in PDF reader feature but recently when they open files they show blank and you ar then requested to close Firefox.

Any ideas of what the problem could be?

He has the latest version of Firefox from today I can see there was an update 2 days ago and there where some new features on the reader could this be the reason?

Asked by l.grech 11 months ago

Last reply by zeroknight 11 months ago

  • Archived

lettering /Font

One of the best things about Firefox is that i could use other fonts on the website and now I can't. Just stuck with this crappy one.. or tell me how to change it as I … (read more)

One of the best things about Firefox is that i could use other fonts on the website and now I can't. Just stuck with this crappy one.. or tell me how to change it as I have tried..

Asked by stilla7thgrader 11 months ago

Last reply by zeroknight 11 months ago

  • Solved
  • Archived

Extension is working in only certain tabs

I am developing an extension that will fix YouTube spacebar issue (after recent YouTube update after Alt Tabbing from other window, spacebar is not working to Pause/Play … (read more)

I am developing an extension that will fix YouTube spacebar issue (after recent YouTube update after Alt Tabbing from other window, spacebar is not working to Pause/Play videos).

The problem is that my extension is not working anywhere except on https://www.mozilla.org.

I've already added "*://*.youtube.com/*" to "host_permissions" in my manifest.json file and it's displayed as "Can always read and change data on this site" on YouTube, but it does nothing. On https://www.mozilla.org my extension is activating properly (writes test message in console).

I added my extension on "about:debugging". Can it be related with that? Appreciate any help!

Asked by MrQuackDuck 11 months ago

Answered by MrQuackDuck 11 months ago

  • Archived

Cant log in, change password, add keyphrase, add 2FA, ect

I haven't been using Firefox for awhile since i lost my old laptop and phone (to be exact its 4 years or so) and now im back on using it, but i was unable to log in to th… (read more)

I haven't been using Firefox for awhile since i lost my old laptop and phone (to be exact its 4 years or so) and now im back on using it, but i was unable to log in to this exact account at first since this what was prompted when i try to use my password (image one), i did try ask for a password recovery which the same error appeared but for some weird reason after trying it on the mobile version it let me use the google login and im able to get access to it. but it still wont let me change password, add passkey or add 2FA. is this some weird issue going on or am i missing an email or something??

Asked by BLACK_ ENERGY 11 months ago

Last reply by cor-el 11 months ago

  • Archived

My bookmarks

I recently uninstalled Firefox and reinstalled it directly from the microsoft store as it was very slow (probably due to not being updated) and I am sad to see all my boo… (read more)

I recently uninstalled Firefox and reinstalled it directly from the microsoft store as it was very slow (probably due to not being updated) and I am sad to see all my bookmarks and important information is gone. Is there any way I can restore it? Thank you in advance.

Asked by コオンツ恋 11 months ago

Last reply by cor-el 11 months ago

  • Archived

how to remove apple maps from search results

I looked for a way to remove apple maps from being the default Map when I search using Firefox on windows 10. Its not helpful since half of the info isnt listed and I wo… (read more)

I looked for a way to remove apple maps from being the default Map when I search using Firefox on windows 10. Its not helpful since half of the info isnt listed and I would like google maps instead like it had always been.

Asked by e6otwist 11 months ago

Last reply by zeroknight 11 months ago