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Firefox options, preferences and settings was edited by Mozinet

Is this real? Benne having problems in Firefox can't us the "move to function to file emails. It dfaults to create new. I asked a question in the support page and now … (read more)

Is this real? Benne having problems in Firefox can't us the "move to function to file emails. It dfaults to create new. I asked a question in the support page and now I get the email. Firefox options, preferences and settings was edited by Mozinet. First time for this one.

Asked by mpkelley 5 months ago

Last reply by James 5 months ago

Youtube Video Hanghing up when on another tab

I'm having an issue that seems to Lock up YouTube on Firefox. I'm trying to get back into using Firefox but I'm having a persistent issue in both FF Mainline and even in… (read more)

I'm having an issue that seems to Lock up YouTube on Firefox.

I'm trying to get back into using Firefox but I'm having a persistent issue in both FF Mainline and even in FF Beta 119.

If i play a Video on YT then switch tab to do something else then go back to YT it lock up the video window. I do not have this happen on Chrome or Edge.

I have tried refreshing the browser and still have this issue.

PC Specs: Razer Razer Blade 15 Processor 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz 2.30 GHz Installed RAM 32.0 GB (31.8 GB usable) GPU NVIDIA RTX 3060


Here is link to short video of the issue described.

https://drive.google.com/file/d/1yYxQkUPZbIOOYnW31LzMM7R8NI0_kZY9/view?usp=share_link

Asked by 3_Pocket 5 months ago

Last reply by zeroknight 5 months ago

Cannot change Firefox account password due to "incorrect password"

I'm trying to reset my Firefox account password. I know my password is correct, because I just signed into my Firefox account with it. Every time I try to change the pas… (read more)

I'm trying to reset my Firefox account password. I know my password is correct, because I just signed into my Firefox account with it.

Every time I try to change the password however, it tells me my old password is incorrect. I know it's not incorrect because as stated, I just signed into my account with it.

Not sure exactly how to fix this one, any suggestions welcome.

Asked by darkbayleef 5 months ago

Last reply by cor-el 5 months ago

  • Solved

Can not access google email and google drive

Dear Firefox, Since yesterday, every time I tried to access my Google email and Google drive page, an error message pops out as shown in the image attached. Please help,… (read more)

Dear Firefox,

Since yesterday, every time I tried to access my Google email and Google drive page, an error message pops out as shown in the image attached. Please help, as I would like to continue to use Firefox, however, this issue is affecting my work.

Thank you in advance

Asked by lubogdanovski 5 months ago

Answered by jonzn4SUSE 5 months ago

YouTube

No, They are Blocking me the only way I can watch it is in troubleshooting mode, AND HAVE disabled the adblockers'. Secondly, I do not like your new Relay. Now my passwo… (read more)

No, They are Blocking me the only way I can watch it is in troubleshooting mode, AND HAVE disabled the adblockers'.

Secondly, I do not like your new Relay. Now my password manager will not work! Thank you, M Kay Thrush

Asked by M. Kay Thrush 5 months ago

Last reply by zeroknight 5 months ago

Middle Mouse Click on twitter links open in new tab but switch immediately do it

On twitter, if i middle mouse click on a tweet, it open in a new tab and switch immediately to it, even if the setting is disabled Middle Mouse clicking on links anywher… (read more)

On twitter, if i middle mouse click on a tweet, it open in a new tab and switch immediately to it, even if the setting is disabled

Middle Mouse clicking on links anywhere else works as it should, it only do it on twitter for some reasons. Shift middle mouse doesn't work either

But clicking on an IMAGE on twitter does work normally.

Asked by Oshida_BCF 5 months ago

Last reply by zeroknight 5 months ago

731899

Firefox is not asking where save downloaded files. I have the checkbox checked which indicates it should ask every time. I also followed some instructions on here about… (read more)

Firefox is not asking where save downloaded files. I have the checkbox checked which indicates it should ask every time. I also followed some instructions on here about going to the about:config page and changing a setting to false, but that didn't do anything.

Asked by icaptcrunch 5 months ago

Last reply by zeroknight 5 months ago

  • Solved

Adblock Plus

Adblock Plus icon does not appear in toolbar or overflow menu. Windows 11 latest update and Firefox latest update. I have uninstalled and reinstalled Adblock with all … (read more)

Adblock Plus icon does not appear in toolbar or overflow menu. Windows 11 latest update and Firefox latest update. I have uninstalled and reinstalled Adblock with all anti virus and vpn off to no avail.

Asked by vetbird 5 months ago

Answered by vetbird 5 months ago

My bookmarks

I recently uninstalled Firefox and reinstalled it directly from the microsoft store as it was very slow (probably due to not being updated) and I am sad to see all my boo… (read more)

I recently uninstalled Firefox and reinstalled it directly from the microsoft store as it was very slow (probably due to not being updated) and I am sad to see all my bookmarks and important information is gone. Is there any way I can restore it? Thank you in advance.

Asked by コオンツ恋 5 months ago

Last reply by cor-el 5 months ago

Accessing a specific part of the Royal Yachting Association Website.

I can log into the RYA site, I then want to access a specific part of their site (Cerificate Administration), I click on CAdmin but nothing happens. I have contacted the … (read more)

I can log into the RYA site, I then want to access a specific part of their site (Cerificate Administration), I click on CAdmin but nothing happens. I have contacted the RYA who have acknowledge a problem exists and sent me a message, which is below, unfortunetly I do not undestand what they want me to do on Firefox - do you understand? Can you help please?.

Many thanks John Knopp

From the RYA 'Thank you for your email, and apologies for the continued issues with your access to Certificate Administration. Please can I ask that you enable all Cookies for the RYA website on your web browser. Currently, some browsers cookie policies prevent the correct operation of our website. Instructions on how to allow cookies for various browsers can be found below. Microsoft Edge https://support.microsoft.com/en-us/microsoft-edge/view-cookies-in-microsoft-edge-a7d95376-f2cd-8e4a-25dc-1de753474879 Mozilla Firefox https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop Google Chrome https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform%3DDesktop macOS Safari https://support.apple.com/en-gb/guide/safari/ibrw850f6c51/mac Opera https://blogs.opera.com/news/2015/08/how-to-manage-cookies-in-opera/ We are actively looking into the issue and hope to have a resolution shortly. If this does not correct the issue you are having, please let us know.

Kind regards

Richard Behrens Technical Support Administrator Royal Yachting Association'

Asked by snapeknopps 5 months ago

Last reply by zeroknight 5 months ago

Cant log in, change password, add keyphrase, add 2FA, ect

I haven't been using Firefox for awhile since i lost my old laptop and phone (to be exact its 4 years or so) and now im back on using it, but i was unable to log in to th… (read more)

I haven't been using Firefox for awhile since i lost my old laptop and phone (to be exact its 4 years or so) and now im back on using it, but i was unable to log in to this exact account at first since this what was prompted when i try to use my password (image one), i did try ask for a password recovery which the same error appeared but for some weird reason after trying it on the mobile version it let me use the google login and im able to get access to it. but it still wont let me change password, add passkey or add 2FA. is this some weird issue going on or am i missing an email or something??

Asked by BLACK_ ENERGY 5 months ago

Last reply by cor-el 5 months ago

Firefox not loading email images among other things

Recently, in the past month or so, I have been having issues with my VPN addon Private Internet Access, my email provider Shortwave, and loading numerous websites. I trie… (read more)

Recently, in the past month or so, I have been having issues with my VPN addon Private Internet Access, my email provider Shortwave, and loading numerous websites. I tried troubleshooting it for a few weeks individually but it took a full Firefox refresh last week to get things working again. And it took only another week for everything to stop working again. The images in my emails are no longer loading (same issue as before), but they load in Gmail and I can download the emails properly, my VPN addon crashes and can't stay logged in same as before, and websites such as Nextdoor (I hate the drama but love the free goods) won't load the items for sale same as before.

I don't want to have to refresh every week, especially since I this is the computer I use for work and the amount of things I have to log back into is insane.

Asked by Stormy 5 months ago

Last reply by Dropa 5 months ago

get663.com Loading

get663.com Loads randomly on the browser. I delete it and it returns on a random basis. Is there a way to prevent it reinstalling? I have to remove it 10-15 times a da… (read more)

get663.com Loads randomly on the browser. I delete it and it returns on a random basis. Is there a way to prevent it reinstalling? I have to remove it 10-15 times a day. Thanks, Andy W.

Asked by vze284gd 5 months ago

Last reply by Dropa 5 months ago

lost my password

Every birthday I reset my pc too have a nice fresh start. well today I reset my pc and I went to login in and the password is wrong I don't know why it is but it is. I di… (read more)

Every birthday I reset my pc too have a nice fresh start. well today I reset my pc and I went to login in and the password is wrong I don't know why it is but it is. I did sign in through google and that worked but it wont let me get back all my stuff without the password (even though im signed in through google?) please help

Asked by Robin boiis 5 months ago

Last reply by Dropa 5 months ago

  • Solved

Hamburger Menu Vertical Spaces

How can I reduce vertical spaces in the Hamburger Menu? The following no longer works, /* Vertical distance between hamburger menu items */ .subviewbutton, .subviewbutt… (read more)

How can I reduce vertical spaces in the Hamburger Menu?

The following no longer works, /* Vertical distance between hamburger menu items */ .subviewbutton, .subviewbutton-nav {padding-top: 0px !important;padding-bottom: 0px !important;}

Regards,

qp

Asked by qp 5 months ago

Answered by qp 5 months ago

Bulit in PDF reader is showing blank

Built in PDF reader is showing blank and then prompting to close firefox - Please help I am support a company who are really big on Firefox and love the built in PDF re… (read more)

Built in PDF reader is showing blank and then prompting to close firefox -

Please help I am support a company who are really big on Firefox and love the built in PDF reader feature but recently when they open files they show blank and you ar then requested to close Firefox.

Any ideas of what the problem could be?

He has the latest version of Firefox from today I can see there was an update 2 days ago and there where some new features on the reader could this be the reason?

Asked by l.grech 5 months ago

Last reply by zeroknight 5 months ago

Having trouble choosing my own font for websites

Hello- Firefox is not allowing me to use my prefered font for websites that I visit. This seems to have happend with a update to the browser as I never had a problem bef… (read more)

Hello-

Firefox is not allowing me to use my prefered font for websites that I visit. This seems to have happend with a update to the browser as I never had a problem before. I do everything that is explained in the HELP section, but still fonts are choosen by the website. I do have "let websites choose their own font" unchecked. Any help would be appreciated. Thank you.

Asked by Franco Carcelli 5 months ago

Last reply by cor-el 5 months ago