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  • Archived

Cant connect on this server

If I try to connect to this site (see image) I receive the message shown in return. I only get this message using Firefox, no problems with other browsers (Chrome, Edge, … (read more)

If I try to connect to this site (see image) I receive the message shown in return. I only get this message using Firefox, no problems with other browsers (Chrome, Edge, Opera etc). Using Win 11. Any suggestions on a cure?

Asked by Alan 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Youtube (especially streams) always spike CPU load and causes a memory leak

Every single time I watch longer videos, but especially livestreams, it ends up clogging up to 8GB of ram and then starts buffering, and uses sometimes upwards of 60% CPU… (read more)

Every single time I watch longer videos, but especially livestreams, it ends up clogging up to 8GB of ram and then starts buffering, and uses sometimes upwards of 60% CPU.

I've -tried updating graphics drivers, -opening safe mode and watching from there, -turning off all addons and restarting, -turning off hardware acceleration, -installing h264ify

I'm kind of out of ideas. I hate this, I just want to be able to watch youtube normally. Please help.

Asked by tadej.kavcic01 1 year ago

Last reply by tadej.kavcic01 1 year ago

  • Archived

Re: tab behavior

Clicking on "open link in new tab" (by using a right click context menu) opens the new page in a new tab as well as in the original tab. The same behavior is exhibited in… (read more)

Clicking on "open link in new tab" (by using a right click context menu) opens the new page in a new tab as well as in the original tab. The same behavior is exhibited in safe mode. This began with the penultimate update. Current version is 106.0.5 (64 bit}

Any suggestions would be greatly appreciated.

Thank you.

Asked by gr3 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Disable touchpad back/forward swiping.

How can I disable the option to make swiping my laptop touchpad move the browser navigation back or forward? I hate this feature and only ever activate it unintentionally… (read more)

How can I disable the option to make swiping my laptop touchpad move the browser navigation back or forward? I hate this feature and only ever activate it unintentionally.

Asked by fx9 1 year ago

Last reply by cor-el 1 year ago

  • Archived

My window shows up as a different language than my primary language.

I accidentally downloaded Japanese version of Firefox and I've changed to English as the primary language. But for some reason, all of the windows for "open file" "attach… (read more)

I accidentally downloaded Japanese version of Firefox and I've changed to English as the primary language. But for some reason, all of the windows for "open file" "attachments" is in Japanese. I have both languages in my mac but I have my primary language as English. I made sure by going over the settings, removing Japanese, restarting and going back to Firefox to see if it fixed the issue. I also removed Japanese as an alternative language on Firefox as well but nothing seems to fix the problem.

The attachment is what I see every time whenever I open a window in Firefox. No other program has this problem. I can still use the window in Japanese but it bothers me not knowing what is causing this issue.

Asked by foreverblue25 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Uninstalled and reinstalled Firefox and now my saved passwords are gone

Today I unistalled firefox on my windows laptop and then installed it again. Now my saved passwords are gone. 1. can I get them back? 2. if I can't - will the passwords … (read more)

Today I unistalled firefox on my windows laptop and then installed it again. Now my saved passwords are gone.

1. can I get them back? 2. if I can't - will the passwords be erased on all firefox servers so that no one can access the information? I hope so...

Thanks for you assistance

Asked by schneider-rebecca 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

wellgames.bubblez

On or about Nov 3rd, after restarting Firefox (106.0.5 (64-bit)), I cannot get the "Bubblez" game to load. I am a long time Firefox user, but consider myself a Novice in … (read more)

On or about Nov 3rd, after restarting Firefox (106.0.5 (64-bit)), I cannot get the "Bubblez" game to load. I am a long time Firefox user, but consider myself a Novice in technical terms.

The game is at https://wellgames.com/free_online/bubblez/

Thinking the game server might be down, I tried the Microsoft Edge browser, and the game plays as usual. I have not(to my knowledge) changed any settings or preferences inside Firefox, not added any new addons. I restarted Firefox in SafeMode, and the game still fails to load. It is stuck on the green circle as indicated in the attached screenshot.

Any help will be appreciated.

Asked by jimattn1 1 year ago

Answered by jimattn1 1 year ago

  • Archived

Firefox starts without expected delay but window is not visible

I have tried to navigate to window using window keys, tried maximizing, and tried renaming xulstore.json (localstore.rdf does not exist). I tried reinstall - no change. … (read more)

I have tried to navigate to window using window keys, tried maximizing, and tried renaming xulstore.json (localstore.rdf does not exist). I tried reinstall - no change. I renamed the mozilla folder and reinstalled so now have a new version running correctly. I would really like to restore bookmarks and history (at least) from the old install. Any suggestions would be appreciated. ( windows 10 )

Asked by Ahaskins 1 year ago

Last reply by Ahaskins 1 year ago

  • Archived

I tell it to sync, it never does. Stored information is now years old, can't update.

I need to create a new profile because I am having problems, the old one appears to be corrupt. I need to keep all my extensions, settings, history, tabs, bookmarks, etc.… (read more)

I need to create a new profile because I am having problems, the old one appears to be corrupt. I need to keep all my extensions, settings, history, tabs, bookmarks, etc.

So from the profile that has all the settings, I tell Firefox Sync to sync. It says it's syncing.

Then I quit Firefox, open with the profile manager, create a new blank profile, and sign into Firefox Sync using the same Firefox Account.

Within a few minutes, sync completes, and my new browser profile is exactly like an old copy of firefox that I deleted maybe 5 years ago. All my old extensions, tabs, everything.

I need to sync my CURRENT Firefox so I can restore a clean profile to it. Not restore a setup from a copy I deleted years ago.

I've tried this process about 4 times now and the result is always the same. Firefox sync does NOT see my current tabs, extensions, bookmarks, settings, anything. It keeps the ones from years ago no matter what.

I don't want to delete my firefox account and start a new one because it will cause me to lose access to all my forum comments.

Asked by Zatukp 1 year ago

Last reply by cor-el 1 year ago

  • Archived

scroll bar too thin and can't get it wider...need a simple solution cause I'm not good at this.

I need a very simple solution to making my scroll bar wider...it suddently became very thin and I have a difficult time using it....if I can't fix it soon, I'll have to r… (read more)

I need a very simple solution to making my scroll bar wider...it suddently became very thin and I have a difficult time using it....if I can't fix it soon, I'll have to remove firefox and try another browser....I would rather continue to use firefox but, this narrow scroll bar makes if very difficult to use for me. I'm not good at computers so need a very simple solution if one is available. Thanks for any help

Asked by lehcardinal 1 year ago

Last reply by Terry 1 year ago

  • Archived

Opening Amazon links does not work

I click a link for Amazon for a book whether it is a given link via facebook or discord or through google and it will take me to a 'page is not found' page. If I open it … (read more)

I click a link for Amazon for a book whether it is a given link via facebook or discord or through google and it will take me to a 'page is not found' page. If I open it in a private browser, it will pop up the actual page I wanted to go to. I can copy the page address from the private browser into my current regular browser and it will work. The addresses are completely exactly the same. But for whatever reason the links take me to 'page is not found' instead of the actual page.

Asked by Cheyenne 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

When I open Firefox it opens a totally blank page. If I open another tab it looks like it should look with a search bar and quck access buttons.

When I open Firefox it opens to a totally blank page. If I open another tab it looks like it should look with a search bar and quick access buttons. How do I get this inf… (read more)

When I open Firefox it opens to a totally blank page. If I open another tab it looks like it should look with a search bar and quick access buttons. How do I get this info to the first tab when it opens?

Asked by jesspj 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Yahoo Mail Font Not Displaying Correctly After Firefox Update.

I have my default yahoo mail font set as Modern - Small, but after I updated Firefox, the font displays as if it were Modern Narrow. It displays correctly in other browse… (read more)

I have my default yahoo mail font set as Modern - Small, but after I updated Firefox, the font displays as if it were Modern Narrow. It displays correctly in other browsers, but not in Firefox. I tried changing the default font in Yahoo Mail Settings. Other fonts work fine, but when I switch back to Modern - Small, it looks very squished.

Asked by pattyfc 1 year ago

Last reply by techguy150 1 year ago

  • Archived

Firefox not loading a page (Salesforce Chat)

Firefox only works on initial opening, then will not load the page unless the cache is emptied. Refreshing the browser does not resolve this issue. This issue only occurs… (read more)

Firefox only works on initial opening, then will not load the page unless the cache is emptied. Refreshing the browser does not resolve this issue. This issue only occurs in the Firefox browser. Chrome and Edge connect Salesforce Chat every time.

Asked by rmrudd13 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Locked
  • Archived

The browser page is too wide and all the menu texts are too small.

All my menu texts are so TINY now, that I can't read them, but the browser page is SO WIDE that I can't ever see a whole page and I have to scroll from side to side to re… (read more)

All my menu texts are so TINY now, that I can't read them, but the browser page is SO WIDE that I can't ever see a whole page and I have to scroll from side to side to read things, which is a ROYAL PAIN as I miss seeing a lot of things. No one can seem to help. I tried the limited percentage things, 67% used to work but now that is too big and when I go smaller I can't read ANY of the text, it is TOO TINY! I can't do my work! The screen shot won't paste on here.

Asked by Pam Clark 1 year ago

Last reply by Paul 1 year ago

  • Archived

Date format

Why have the English date format questions been archived without an adequate response? I, too, have Firefox English GB version and my Windows date format settings are dd/… (read more)

Why have the English date format questions been archived without an adequate response? I, too, have Firefox English GB version and my Windows date format settings are dd/mm/yyyy but Firefox still uses the American format. This is not rocket science!! Please sort this out.

Asked by michaelbw 1 year ago

Last reply by Terry 1 year ago