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  • Archived

Version 102.0

I was updated to Version 102.0 and don't like it! can I go back to the previous version or should I uninstall it and go fully onto Chrome? I am an older person trying to … (read more)

I was updated to Version 102.0 and don't like it! can I go back to the previous version or should I uninstall it and go fully onto Chrome? I am an older person trying to use computers and find myself unable to use this version. I was able to open google apps easily, and there are too many changes. I am confused and frustrated, how do I go back?

Regards

Barry

Asked by hextol.bm 1 year ago

Last reply by TanKS 1 year ago

  • Archived

Why is a recovery key needed & why so DAMN BIG

Look I have memory issues I already have to change my password & now I just got a recovery key as long as my arm. Do you people think any of us have such important st… (read more)

Look I have memory issues I already have to change my password & now I just got a recovery key as long as my arm. Do you people think any of us have such important stuff on our home, student computers we need the tools of a CFO or CEO of a major corp. REALLY I think it is time we realize 2/3 of the tools on a computer be it windows or moz:lla are superfluous. To make me have to remember that many numbers is torture or try to remember where I put the print out is mean. Is cruel and why? So our egos can feel filled with smoke? Anything more than 5 fonts is a waste. How much time do you think gets wasted while people "play" or fart around with all the empty tools on computers? The world wide web is a huge wall surrounding all the companies that take our money. You built it for them Then showed consumers shinny new toy we waste our money our time our lives and we will never be able to get into the wall you built to get back money we spent or time we wasted. A 15 number key, you think someone wants the answers to my midterm? If they need it Let them have it. You technological people, who build this trap, who blow smoke up where it tickles, should be ashamed.

Asked by a_hill11 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Copy profile and sync in my account

Hello, I need your help and support. I put in steps what i had done. 1. I had a sync in my account dchisinska-br@o2.pl 2. Format C: without extracting my profile 3. Aft… (read more)

Hello, I need your help and support. I put in steps what i had done.

1. I had a sync in my account dchisinska-br@o2.pl 2. Format C: without extracting my profile 3. After reinstal Win10 I wanted to sync but forgot the password 4. Reset password, BUT didnt know that when I change my password without Recovery Key all will be lost. 5. When I realized that this happened I found a profile from 2019. 6. Every time when I copy data form old profile to new profile browser want to refresh and whole profile is clear withou data. 7. Also I opened Help->more tools for Troubleshooting information -> Profile folder -> Open -> COPY from old to new. Nothing happened. Still have nothing.

I lost all my password, history and everything.

Please help or how to solve this problem. Or maybe you can recover data from SYNC which is missing after changing password to my mozilla account.

Thank you, Danuta

Asked by Danuta Chisińska 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Lost my all sync data

Hello Today I've installed Windows 11 and tried migrate my firefox data from old windows 10 to new windows 11 by online account, after login into my firefox account I'v… (read more)

Hello Today I've installed Windows 11 and tried migrate my firefox data from old windows 10 to new windows 11 by online account, after login into my firefox account I've noticed all my bookmarks,tab,password,history etc gone. I don't understood why ... I never had problems like this before . when I logged and sync on another device I had all my data from firefox account... Could you please help me with that

Asked by Rafalek feli 1 year ago

Last reply by Chaython 1 year ago

  • Archived

Firefox for windows update/download

I have been using Firefox for 64bit Windows (now Win 11) for years. Occasionally, when I open Firefox a message will appear informing me that a new version is available,… (read more)

I have been using Firefox for 64bit Windows (now Win 11) for years. Occasionally, when I open Firefox a message will appear informing me that a new version is available, and it gives me a choice to download it or not. I normally select not to download it, and instead go to Help/About which then automatically checks my version to determine whether or not it is up to date. Lately, that has not been working properly, or at least not the same as it used to work.

Today the message opened to tell me a new version was available. I closed that message, and went to Help/About which showed my current version, 100.0.1, is "up to date". So I then went to the mozilla website, and found that there is a later version, 101.0, available. As you can see by that the auto check in Help/About seemed to not have worked correctly. So, wanting to be up to date, I attempted to download the new 101.0 version. When I clicked on Download it immediately displayed the message, "Your download was interrupted. But all is not lost. Your system may not meet the requirements for Firefox, but you can try one of these versions."

No matter how many times I tried, it continued to give me that message without allowing me to download the 101.0 version. So I went back to Help/About to try that again. It still said my version 100.0.1 is "up to date". I started over on Moxilla.org, and instead of immediately trying to download I clicked on "See Release Notes". That displayed the release notes for 101.0, and when I clicked on "Windows 64 Bit" in that screen it did download the Firefox installer which I saved to my hard drive.

I then ran that Firefox installer which informed me that Firefox was already installed, and suggested I update it instead which I accepted. The installer supposedly did it's thing, but now when I go to "Help/About Firefox" it shows that I still have version 100.0.1 installed AND it is still "up to date".

So what gives? Is there really a new, 101.0, version? If so how do I update to it?

Respectfully, James Belkiewitz jabelkiewitz@att.net

Asked by jabelkiewitz 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Update keep on reverting to earlier version

I updated to version 99.0.1 but it keeps on going back to 98.0.2. Things I had tried: Uninstall and reinstall Firefox Refresh in about:support Use a new profile … (read more)

I updated to version 99.0.1 but it keeps on going back to 98.0.2. Things I had tried:

  • Uninstall and reinstall Firefox
  • Refresh in about:support
  • Use a new profile

I think it is happening daily around the same time. Suddenly my pages in Firefox will stop loading. Then I need to close and reopen it. And then it will prompt me to start with a new profile because I am using an older version. On check, my Firefox had been reverted to version 98.0.2. Then I have to update and then only I can change back the profile.

Asked by yekit 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Re App Pocket

I would like to know how I can un-install Pocket from my windows 10. If it isn't possible, I would like to know how I can delete my account of Pocket that I had created. … (read more)

I would like to know how I can un-install Pocket from my windows 10. If it isn't possible, I would like to know how I can delete my account of Pocket that I had created. Thank you.

Asked by mohammedomar7866 1 year ago

Last reply by Paul 1 year ago

  • Archived

Saving PDF won't duplicate document name

When trying to save PDF's, firefox use to save each file as ex/ document, document(1), document(2) etc... now when trying to auto save it is making me input a name manual… (read more)

When trying to save PDF's, firefox use to save each file as ex/ document, document(1), document(2) etc... now when trying to auto save it is making me input a name manually and won't automatically add the (#) to each file. How can i fix this? Thanks in advance.

Asked by justinwarmuth 1 year ago

Last reply by justinwarmuth 1 year ago

  • Archived

Background color and update choice!

I am disappointed with the background change with updates. The last time I updated Firefox, I had to do a system recovery to revert back. Then another person expressed … (read more)

I am disappointed with the background change with updates. The last time I updated Firefox, I had to do a system recovery to revert back. Then another person expressed concerns with a new version taking control over updating. Why don't you have updates that give you options to choose the background color and who decides if and when you update? I will not update Firefox under these conditions. And I don't want to spend half a day trying to change my background back to white, and especially if would have to do that with every update. Like I have to change my printing options when I do updates! I have been so happy with Firefox for the last 20 yrs. or so, until all of this. Please make this more user friendly and optional.

Asked by hotkats4 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

installed windows 11 on my pc. open firefox. where are all the former menu items including bookmarks?

right and left clicking on the open app menu in the far right column didn't help me. I'm only a 17-year computer professional with a Ph.D. who publishes in peer-reviewed … (read more)

right and left clicking on the open app menu in the far right column didn't help me. I'm only a 17-year computer professional with a Ph.D. who publishes in peer-reviewed journals. How am I supposed to guess what to do?

Asked by cahalanj 1 year ago

Last reply by Terry 1 year ago

  • Archived

Firefox udate from 72 to 100

Will it be OK to upgrade my Firefox browser from Rel 72 to latest Rel 100 in one step ? OS is Mac OS X Monterrey 12.3..1 Or should I do 1 or more intermediate upgrad… (read more)

Will it be OK to upgrade my Firefox browser from Rel 72 to latest Rel 100 in one step ? OS is Mac OS X Monterrey 12.3..1 Or should I do 1 or more intermediate upgrades to be safe ?

FWIW, I've had enough problems upgrading from OSx Mojave to Monterrey. I am leery of the huge jump from FF 72 to 100.

All advice most welcome.

Asked by reedh2 1 year ago

Last reply by cor-el 1 year ago

  • Archived

suspicious .htm downloads

I've been seeing suspicious .htm files appear in "downloads" when I hadn't requested any downloads. When I try to open the file, it always appears blank. Once I rebooted … (read more)

I've been seeing suspicious .htm files appear in "downloads" when I hadn't requested any downloads. When I try to open the file, it always appears blank. Once I rebooted without deleting the file, and my system acted like it had a virus. I rebooted in Safe Mode and reverted to a restore point, then everything was fine. But I'm still seeing those suspicious files appearing, at least once per day. How do I stop them?

Asked by Keith Heiberg 1 year ago

Last reply by cor-el 1 year ago