Showing questions tagged: Show all questions
  • Archived

Certificate Based Authentication and SmartCard requirements

Hello, We are using Firefox on macOS to access web services that require Certificate Based Authentication. Our certificates are stored on YubiKeys PIV slots. If we plug… (read more)

Hello,

We are using Firefox on macOS to access web services that require Certificate Based Authentication. Our certificates are stored on YubiKeys PIV slots.

If we plug the token, open Firefox and access the website, it works just fine. The Certificate picker is shown and the OS ask for the PIV PIN to validate the access.

However, if we do the request when the token isn't plugged, Firefox does not ask for it, the website deny the authentication and the context is kept in cache. Requesting again the web site with the token added in between does not restart the certificate lookup and we are forced to close Firefox or move to a private window to make it works.

What is the proper way to avoid this issue? Is it a known bug? Is there a way to configure Firefox to always show the certificate picker even if no certificate are found and then reload the list of certificate based on connections events?

Thanks

Asked by ygini 2 years ago

Last reply by ygini 2 years ago

  • Archived

Firefox themes displaying incorrectly

running Firefox 98.0.1 on windows 10 I recently started using Firefox again and all my themes started zooming out/moving to the right hand side and some even duplicated … (read more)

running Firefox 98.0.1 on windows 10

I recently started using Firefox again and all my themes started zooming out/moving to the right hand side and some even duplicated multiple times across my top bar. It's most noticeable on themes that arent meant to be looped like that (see japan rain in attached photo)

is there anyway to fix this/work out what is causing it? None of my extensions modify my taskbar in anyway (photo attached) and i never changed any display settings in windows.

Thank you in advance

Asked by mon1ka 2 years ago

Last reply by mon1ka 2 years ago

  • Archived

Firefox using wrong ICC profile when copying and pasting images

I'm using firefox 97 on mac. Whenever I copy and paste an image from firefox, the image comes out desaturated as if it is using the wrong color profile. I tried changing … (read more)

I'm using firefox 97 on mac. Whenever I copy and paste an image from firefox, the image comes out desaturated as if it is using the wrong color profile. I tried changing the gfx.color_management settings without it improving. The images look fine and are the right colors in the browser, however, the issue only happens when I copy and paste images. Firefox behaves like the color management is disabled (set to 0 in config) but ONLY when copying and pasting images.

I do not have this issue with other browsers such as chrome.

Asked by dndraccts 2 years ago

Last reply by cor-el 2 years ago

  • Archived

toggle transcripts timestamps

using firefox, utube has dropped the feature of being able to remove timestamps on transcripts. Has anyone figured out how to get them back as an option to remove them? … (read more)

using firefox, utube has dropped the feature of being able to remove timestamps on transcripts. Has anyone figured out how to get them back as an option to remove them? Thanks for your help.

Asked by d3131l 2 years ago

Last reply by d3131l 2 years ago

  • Archived

How can I get rid finally from update message ?

I asked such a question the day before yesterday, but none answered me I still use window 7 32 bit and I never want to update The new version ( V 98.01 ) is not compat… (read more)

I asked such a question the day before yesterday, but none answered me I still use window 7 32 bit and I never want to update The new version ( V 98.01 ) is not compatible with Window 7 A black screen is shown just I open the Firefox browser I thought it is virus, but it is not so. Now I am sure of the problem I uninstalled the new version and changed for an old version ( V 80.01 ) and the black screen is never shown The black screen which I complain about= crashing of the browser because it is not covenant to Window 7

2- I changed the update to  (   Check for updates but let you choose to install them )  and the problem is ended but a message about updating still appears in the right corner  need me close each time. 

How can I get rid finally from update message in the toolbar ? In V 80.01 there is no choice ( never check for update )

Asked by mohammad Ahmad 2 years ago

Last reply by mohammad Ahmad 2 years ago

  • Archived

Invalid Symlinks in Ubuntu I am using 97.0.2

I have a locked file that shows up as Invalid Symlinks error. I am not sure but I think it may be Profile.ini Here is what I am getting that tells me its a Non-Existent D… (read more)

I have a locked file that shows up as Invalid Symlinks error. I am not sure but I think it may be Profile.ini Here is what I am getting that tells me its a Non-Existent Destination file. My question is why is it Invalid symlink and what can I do to fix it? Here is what I get: Lock In symlink folder /home/butch/.mozilla/firefox/6q1a4nt2.default-release 127.0.1.1:+2708 type of error Non-existent Destination File 2022-03-08 21:15:25

When I deleted it wouldn't open so I had to completely reinstall it. My Email address is: [removed email from public]

Butch Owens

Asked by butchowens 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Updating Within Application as a Non-Administrator.

I am encountering an issue where I am unable to update from within my browser (Help->About). I have confirmed that the policies.json ("C:\Program Files\Mozilla Firefox… (read more)

I am encountering an issue where I am unable to update from within my browser (Help->About). I have confirmed that the policies.json ("C:\Program Files\Mozilla Firefox\distribution\policies.json") has "DisableAppUpdate": false, to ensure I am not blocking myself. As of now if I try to update it gives me a prompt saying: "Updates avaliable at https://www.mozilla.org/en-US/firefox/new" Is I give myself administrator access then I get normal behavior and the browser begins updating automatically.

The odd thing is if I modify the permissions on C:\Program Files\Mozilla Firefox directory to allow normal users the ability to write/modify its contents then the Normal User Account is then able to update the browser as desired. The obviously solution is to just modify the permission and allow Normal Users to update. But I am hoping you have a better solution that more precise because I am concerned of the security impact of opening the directory to all users.

Is there a specific file/sub directory I can give them access to that accomplishes the same thing or is there a setting I need to change on the installer that would fix this.

Thanks!

Asked by esifive 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Headphones produce weird sound while watching YouTube on Firefox. What can I do?

So, I was an bought an Jabra Elite 85h headphones few weeks ago for gaming and watching YouTube videos. They were working fine until today when I was watching PUBG gamepl… (read more)

So, I was an bought an Jabra Elite 85h headphones few weeks ago for gaming and watching YouTube videos. They were working fine until today when I was watching PUBG gameplay videos on YouTube (on Firefox). They operate perfectly great in Chrome, however when I use Firefox, It produces very low sound and It's really bothering me. I was also tried to increase the headphones volume by following the steps mentioned here.

https://www.headphoneoutput.com/how-to-make-headphones-louder/

But It's not working. I don't what to do. This is not an headphones issue but I think It might be a compatibility issue with Firefox? I can't afford the new headphones. :(

Asked by James Smith 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

When Firefox was updated, it lost all of my saved tabs.

This is the first time, that an update lost all of my tabs. Is there a way to access previous sessions, other than the most recent one? I would like to access a session f… (read more)

This is the first time, that an update lost all of my tabs. Is there a way to access previous sessions, other than the most recent one? I would like to access a session from last week, and see if I can get my tabs back. I'm very unhappy about this and I've not been able to restore my tabs. The current tabs are place holders, and they do the reflect what I had before the update.

Asked by heddyfran1 2 years ago

Answered by Dropa 2 years ago

  • Archived

browser support

I tried going online this morning and was met with an update screen. When I tried to go to any site I was met with a blue dot going back and forth and no other response.… (read more)

I tried going online this morning and was met with an update screen. When I tried to go to any site I was met with a blue dot going back and forth and no other response. It didn't matter which site I tried, it wouldn't connect with any of them. Thinking it might be a problem with my isp, I tried through Edge and was able to connect with the sites. I did try reloading Foxfire and restarting my computer, bur neither seemed to have any effect. And yet I'm able to connect to Mozilla, go figure.

Asked by jeffgoertz 2 years ago

Last reply by jeffgoertz 2 years ago

  • Archived

Can't access account

Hello, Even with password and verification code, I cannot access my account on the mobile phone. After entering the code is remains endlessly "working". The computer is … (read more)

Hello,

Even with password and verification code, I cannot access my account on the mobile phone. After entering the code is remains endlessly "working". The computer is not working now so I cannot "sync".

Any advice?

Many thanks.

Asked by eleonorabcn 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firfox keeps logging me out of my email and other sites

Hi, I recently migrated from Chrome to Firefox for a variety of reasons. I would like to continue using Firefox. However, everytime I close out of it and then reopen it … (read more)

Hi,

I recently migrated from Chrome to Firefox for a variety of reasons. I would like to continue using Firefox. However, everytime I close out of it and then reopen it I am forced to log back into every site. Firefox does not hold my passwords and does not keep me logged in like Chrome does.

Is there a way for me to correct this? Otherwise I need to go back to using Chrome.

Thank you,

Asked by lukeimperatore 2 years ago

Last reply by Terry 2 years ago

  • Solved
  • Archived

ICS files

In the past, when ICS files were in a mail, I had been asked what to do, and could open them in OUTLOOK. This option has been apparently cancelled and it only asks where … (read more)

In the past, when ICS files were in a mail, I had been asked what to do, and could open them in OUTLOOK. This option has been apparently cancelled and it only asks where to save the file, without any option to open it directly. Furthermore, when I try to modify it in the "settings" and change it to "Always ask" I can't find no ICS files nor OUTLOOK SCHEDULE files. Please advice. Thanks

Asked by giorarytwo 2 years ago

Answered by Terry 2 years ago

  • Solved
  • Archived

Wrong buttons (apparently gamepad?) for video control in video players

See images. The buttons on video players don't look like play, pause, gear, etc. They look like gamepad buttons. But a gamepad is not connected to my PC and I haven't con… (read more)

See images. The buttons on video players don't look like play, pause, gear, etc. They look like gamepad buttons. But a gamepad is not connected to my PC and I haven't connected one in months. I have tested it with videos on invidious.snopyta.org and tagesschau.de.

Asked by user_15135680201 2 years ago

Answered by user_15135680201 2 years ago

  • Archived

white box showing up on videos following update

I have this box that shows up over the top of any video application on my firefox browser since my most recent update. It doesn't appear on other browsers. How can I rem… (read more)

I have this box that shows up over the top of any video application on my firefox browser since my most recent update. It doesn't appear on other browsers. How can I remove it?

Asked by teecomp 2 years ago

Last reply by jeyson1099 2 years ago

  • Archived

Canvas Issues

I need to access Canvas as part of my school coursework. As of yesterday, Canvas refuses to load in Firefox. I've restarted my Mac, made sure Firefox is up to date, and t… (read more)

I need to access Canvas as part of my school coursework. As of yesterday, Canvas refuses to load in Firefox. I've restarted my Mac, made sure Firefox is up to date, and tried running Canvas in Chrome, where it worked just fine. My internet connection is also stable. All other websites seem to be working in Firefox, but for some reason Canvas doesn't load after any amount of time and the interface appears as the attached image. Any help? Firefox is my preferred browser and I actually cannot do any online coursework without Canvas, so any suggestions or advice are very welcome.

Asked by krismalbo86 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago