Firefox Community Forum

Hello everyone. This is more of a review, because it is impossible to get help from these forums, effective help (judging by the AI-based answers) And it is impossible to write a review or suggest an idea, since the site does not open, which is ideas. Maybe because I'm from Russia. About six months ago, very serious problems started with the browser. I have Windows 11, a completely modern computer, and Kaspersky anti-virus. And the problem arose like this, from time to time, the browser began to multiply images in the tab, i.e., a random part of the image in the browser appeared instead of another element. And gradually the whole tab turned out to be in the form of a puzzle. This was accompanied by an actual system freeze, treated by logging back into the Windows profile, or rebooting, in the worst case. Simply put, the browser began to produce completely incomprehensible errors. And if it didn't bother me too much at first, I logged back in and that's it, in recent weeks the error has started to occur even during active browser use (it usually started after half an hour of inactivity) In recent weeks, the puzzle in the tab has appeared quite insanely often. By the way, there are no messages on this topic on the Web at all. And it's impossible to take a screenshot of the error, as the system was barely working at the time. As a result, I just reinstalled the browser, once again losing a huge number of open tabs (there are, of course, more than a thousand in the log, but there is no option to Open them) The ways to save sessions from the forum do not work at all, the extension of the Tab session manager did not work

And the review, in fact, was once a beautiful Fox, now it's not even a competitor to chrome. Which allows you to save data and restore it without unnecessary problems. I have installed Mozilla Firefox again, but all data will now be backed up in Chrome. Mozilla Firefox is just for surfing the Net. I would like the developers to think at least a little about user convenience. By making it convenient to work with data backup and recovery. And to make it work at all. By the way, the topics that AI advised me to read in the Firebox problem solving search rarely have more than 52% positive reviews. Is the browser really so poorly made, by modern standards, that almost half of users can't figure it out? And even tech support itself gives out standard tips that can't help.

This is my last message here, there's no point in answering.

Hello, I was using a cleaner program called "Cleaner One Pro" and I mistakenly let it clean my main firefox profile, and then I backed up my system afterward, unknowingly overwriting my recent backup. When I tried running firefox again, it had regressed to an earlier snapshot of my profile and was reloading all my tabs as well. Also, all my previous sessions and my history was all erased. This program should not have erased those, and if it had not, I could have simply let the tabs reload and been fine. So my profile was left in an earlier state with no way to recover current tabs. I have many, many, many open tabs on firefox, which has NEVER been a problem whatsoever. All my tabs were in an earlier version. I, however, found that firefox had made a partial backup of my profile into another folder in the same folder as my profile, but this backup was not complete, and trying to use it as a complete profile resulted in only a few tabs open at all, worse than even before. But this limited backup included my complete, current history. Are there any other file or files in this limited profile backup that I could use to restore my open tabs? I am using the absolute latest and newest version of firefox. My sessions and similar files are missing from both folders. It seems this funny little partial profile backup was made, and I was hoping there was a way to restore my open tabs from this little, smaller, partial firefox backup profile folder. Has anyone ever seen this, and how can I recover?

As of now, I restored an 11-day old profile and was able to import my new history into that using an extension, and if worst came to worst, I could at least recover my history and all the sites in that time of the missing 11 days I had went into, but I was hoping to recover my current tabs from that time as well. In this limited profile backup folder that exists next to the profile folder that was trashed, Is there any other file besides the session files that could have stored my open tabs, that I somehow didn't see or know about, which I could use to get my tabs back? I would willingly let firefox reload my tabs if possible to restore them as they were before this happened.

Thank you very much,

Gino Costa

p.s. you can email me at [edited email from community support forum] if you have any answers

When I turn off my computer at night I have my bookmarks. But, when I turn it back on in the morningm on the top left I know longer have the option to click on bookmarks because that word isn't showing, anymore. Can I have a phone number at Mozilla to call to get this resolved?

Thank you

Hi, I was logged in to Firefox account for Bookmarks Sync and after the sync I deleted my bookmarks in laptop by mistake on Oct-25-2024 . I do not have a local JSON or HTML file to restore my bookmarks. Can you please suggest how to recover the bookmarks? Is backup files stored somewhere in windows 10 system or registry? Thank you.

I have a new computer that I want to sync my bookmarks to. I don't remember my password or recovery key (if I have one). I don't want to lose my bookmarks. How can I save them if my account gets reset and they are deleted?

Hi, I've had a Firefox account for a long time. I recently formatted my computer and reinstalled Windows. I signed in to my Firefox account, but it won’t let me import my bookmarks. Can you please help me? Thanks, Sam

I had to reset my laptop per manufacturer. When I reinstalled Firefox, it was a new version with none of my bookmarks, etc. Is my old data gone forever or is it recoverable?

Hello, I have just reinstalled Windows on my PC and when I logged into my Firefox account, none of the data I had synced up. I lost all my bookmarks, accounts, logins, etc. Is there any way to get them back?

Hello,

How can I recover my bookmarks ( likely lost during a recent storm surge) ?

I use the FIREFOX browser on my macOS MONTEREY desk-top.

Kindly contact me @ [telephone number] or preferably via e-mail @ [email address] with any suggestions.

Thank you in advance for your help with this very important matter.

Alex

(email address/telephone number removed; please do not post personal information on a public website; Mozilla Support rules and guidelines)

MY FACEBOOK I CANNOT GET INTO MY OWN FACEBOOK PAGES UNDER "MAY ADAMS" TO SEND AND RECEIVE. I DON'T KNOW WHY. NEVER HAPPENED BEFORE. Email removed for privacy reasons

Hi... Support? Question? I don't know how to solve this prob.

[feuven ]

I'm trying reach the active Apsense.com site! for Sanseveria

                             So, After going around resetting this and that 4 security
                             & then un-securing links    .... i ended up with this:!

see: https://x.com/Sanaeveria

Secure Connection Failed An error occurred during a connection to inquirygrid.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

[feuven ]

Thanks,

I have hundreds of bookmarks imported from Google Chrome, Safari and Firefox on older computers. Many of the bookmarks are duplicates, and many located in different, misnamed sub-folders should be moved to more relevant folders.

The bookmark manager is not the easiest tool to use for reorganizing bookmarks because the Results Detail section changes its focus each time a bookmark file is dragged to a different folder or sub-folder. This forces the user to bounce back and forth in the Bookmark Manager in attempts to find the sub-folder they cleaning up.

If the contents of the Bookmark Manager could be downloaded as a CSV file or spreadsheet; more query tools could be implemented to reorganize the data. Once that is accomplished; the Bookmark Manager could be purged and the organized data could be reinstalled. That would make the Bookmark Manager operate more efficiently and therefore more quickly.

Hi, I want to sync firefox. between my mac book pro and mac air. THe instructions I find on the web don't work. I don't see a sync and save date choice in my menu

They show how to sync between a laptop and a phone. Thanks, Bill