Firefox Community Forum

Skip to content Mozilla m logo Opens in new window Mozilla logoOpens in new window Website Privacy NoticeOpens in new window Terms of ServiceOpens in new window Enter confirmation code

Help us make sure it’s you changing your account info

Enter the code that was sent to murphyearl14@gmail.com within 5 minutes. Enter 6-digit code

Code expired?[http://example.com link texted ]

Since yesterday, I suddenly had to recreate my Firefox account, which I have used for a long time. For no apparent reason, my email was not recognized as an existing account when I tried to synchronize my browser. As a result, I created a new account using the same email address. Consequently, all my email masks have disappeared from relay.firefox.com. Is there any way to recover those masks?

Firefox stürzt seit einigen Wochen immer wieder ab.

Auch ist es sehr langsam, oder lädt die Seiten nicht.

Auch kann ich nichts schreiben, zwischendurch.

Es nervt!

Und ein neues Update gibt es nicht.

Wenn es so weiter läuft, muss ich einen anderen Browser nehmen, was ich gar nicht möchte, da ich Firefox, seit Anfang an benutze...

I use Nordpass password manager. If I try and open a site from Nordpass , Firefox Relay overlays the page , preventing the use of Nordpass. How can I disable this Firefox Relay?

What is the cause and remediation of my constant Firefox notification about the geolocation database being updated?

Firefox 16:35

"Geolocation databases updated

The IP geolocation databases were successfully updated in 2 seconds.

IPv4 updated: Oct 1, 2025, 7:41:08 AM, rows: 258,309. size: 5.161 MiB

IPv6 updated: Oct 1, 2025, 7:41:03 AM, rows: 340,241, size: 22.39 MiB

Firefox 16:35

1 Updating geolocation databases Checking for updated IP geolocation databases."

Hello! I've been observing strange behaviour during the startup of a new profile window in Firefox. Before launching there is a split second pop-up with no name and flickering colours. Any idea what that might be? I installed firefox on a different win 10 pc and the same happens there

1 stop popping up stuff everytime i open firefox, thats why i left google in the first place

2 shut up about ai no human with an actual brain cares

3 fix the memory leak that has been a problem for maybe a little over a year now, no extensions installed firefox crashes on a regular basis when not in focus.

Fix these things and ill come back. Till then, im done downloading firefox for my systems and my customers. Its unstable and unusable... In a time where theres barely any other option.

Youre pissing your userbase off.

Sincerely,

Disappointed.

I recently switched from Linux to Windows and installed Firefox on my new system. I signed in with the same Firefox Account that I had used on Linux, but none of my bookmarks, shortcuts, or other data have synced. It feels like a fresh Firefox setup. Here’s what I’ve tried so far: 1. Confirmed that I signed in with the same Firefox Account. 2. Verified that Sync is enabled for bookmarks, history, and other items on Windows. 3. Triggered manual sync multiple times, but nothing has appeared. Is there any way to check if my bookmarks were stored on the Firefox servers, and if so, how can I retrieve them?

Virusscanner warning supposedly from "Mozilla Firefox" On my laptop I get these fake warnings (see attachment). Every time Firefox is opened they appear. The virus scanner says there are no virussen. How do I get rid of this?