Unable to customize Firefox Home Content

Recently the options to customize what I'm seeing on my Firefox Home page are gone, but only on one PC (running Windows 10 pro). On my laptop (Windows 11 home), I can see… (read more)

Recently the options to customize what I'm seeing on my Firefox Home page are gone, but only on one PC (running Windows 10 pro). On my laptop (Windows 11 home), I can see my settings just fine. I tried resetting, then uninstalling and reinstalling Firefox but that didn't solve the issue. I've also disabled extensions.

Asked by olivier fabris 2 days ago

Download Speeds in FIREFOX

Recently I had to rebuild my PC Windows 10 . However Download speeds in FIREFOX are very slow, 10Mbs BUT Microsoft EDGE browser runs at 50Mbs. What is going on? I ha… (read more)

Recently I had to rebuild my PC Windows 10 .

However Download speeds in FIREFOX are very slow, 10Mbs BUT Microsoft EDGE browser runs at 50Mbs. What is going on? I have Relinstalled Mozilla several times but no luck THUNDERBIRD works - but I have no way of measuring its speed.

I have followed all the suggestions from COPILOT with no success

Any suggestions would be helpful

Asked by Tom Watson 2 days ago

Where to clear cookies?

I need to know where to go on Firefox to clear my cookies. I'm having trouble completing purchases using PayPal. When I go from PayPal back to the shop to complete the… (read more)

I need to know where to go on Firefox to clear my cookies. I'm having trouble completing purchases using PayPal. When I go from PayPal back to the shop to complete the purchase, it will not pay to complete. PayPal says all is okay on their end. One person suggested clearing my cookies, but I don't know how to do that. Please help if possible. Thank you!

Asked by j7curl 2 days ago

Firefoz Home / New Tab Is Static; can't save websites or most recent

Previously, recent websites, and pinned websites would show on the Firefox Home / New Tab page. Now, it is completely blank, except for three rows of blank boxes, which a… (read more)

Previously, recent websites, and pinned websites would show on the Firefox Home / New Tab page. Now, it is completely blank, except for three rows of blank boxes, which are unresponsive, a search entry, which works, and a weather app with menu.

I've searched and searched for a solution, find limited cases previously, but no solutions.

Asked by myrnawein 2 days ago

403 Forbidden

From a week ago, for no apparent reason, I get "403 Forbidden" when I try to read articles on seattletimes.com using my prescription to the site. It's a total block of t… (read more)

From a week ago, for no apparent reason, I get "403 Forbidden" when I try to read articles on seattletimes.com using my prescription to the site. It's a total block of the site.

After rebooting, the site is OK until I log in, as needed to read particular articles. Then nothing is accessible any more.

The trouble is the same on all my laptop/desktop computors, which all have Firefox and are in sync with it, and once I log into the site on one of them it's blocked on all. But this doesn't affect my android phone, on which every article can still be read.

This is clearlly therefore a Firefox problem.  I'm worried that I'll have to switch out of Firefox to some other browser.  This is unreliable behavior.

RTR

Asked by rtr2 2 days ago

Setting "Open PDF in external PDF Viewer" always fail after restarting Firefox

Hello all. I chose "Use Adobe Acrobat Reader" for open PDF in settings and it works fine until I closed Firefox and open it again. The setting bounce to "Open in Firefox… (read more)

Hello all.

I chose "Use Adobe Acrobat Reader" for open PDF in settings and it works fine until I closed Firefox and open it again. The setting bounce to "Open in Firefox". Then, I tried choosing "Always Ask", closing Firefox and opening Firefox again. The setting preserved as "Always Ask" and did not bounce to "Open in Firefox".

I checked handler.json in user profile folder after I chose "Use Adobe Acrobat Reader" for PDF, action is 4: {"defaultHandlersVersion":{},"mimeTypes":{"application/pdf":{"action":4,"extensions":["pdf"],"handlers":[{"name":"AcroRd32.exe","path":"C:\\Program Files (x86)\\Adobe\\Acrobat Reader DC\\Reader\\AcroRd32.exe"}]}},"schemes":{}}

But then after restarting Firefox, it changed to 3: {"defaultHandlersVersion":{},"mimeTypes":{"application/pdf":{"action":3,"extensions":["pdf"],"handlers":[{"name":"AcroRd32.exe","path":"C:\\Program Files (x86)\\Adobe\\Acrobat Reader DC\\Reader\\AcroRd32.exe"}]}},"schemes":{}}

Checked handler.json with "Always ask". Before and after restarting Firefox, action is 1, which is expected and correct.

Some other colleagues reported the same issues as well. I am thinking if this is a bug from Firefox.

Some more notes here:

  • The issue only happens to PDF, for other Content types, all good.
  • Already disabled all plug-ins and extensions.
  • Tried refreshing Firefox in safe mode
  • Tried choosing another external PDF reader Foxit
  • Firefox version is 140.0.2

Some screenshots are attached showing where it is.

Hope someone can help on it. Thanks in advance.

Asked by Racson Leung 2 days ago

Windows open, but won't show up but can still be limitedly intreacted with on Firefox Mac

This has been an issue that I've been having for the past month and have been unable to find a proper fix to it. While Firefox opens normally, none of the previous windo… (read more)

This has been an issue that I've been having for the past month and have been unable to find a proper fix to it.

While Firefox opens normally, none of the previous windows show up on screen. Even though I can still technically interact such as opening new tabs in it and click through tabs with Firefox View. Once I try to pull them up none of them show on the monitor nor can be interacted with further. I have both uninstall and reinstall Firefox and deleted/rename the xulstore.json, but neither of them fix the problem The only temporary solution I've found is through refreshing Firefox through about:support, even then it only takes a couple days to suddenly have the problem come back all over again.

For added info I'm using a 2019 iMac with 15.2 OS.

Asked by Umber 2 weeks ago

After a recent update - I thintk to 140 - the Search Bar no longer works

I have been using FireFox for very many years. I have used the Search Bar to search -- NOT the Address Bar -- for as long as it has been available. But the Search Bar d… (read more)

I have been using FireFox for very many years. I have used the Search Bar to search -- NOT the Address Bar -- for as long as it has been available.

But the Search Bar doesn't work anymore. I enter something and nothing happens. I have tried several different search engines. Google, DuckDuckGo, and Brave. Same results.

I am well-trained to use the Search Bar. It is completely instinctual. It is very jarring to find it not working and then have to try again using the Address Bar. Again and again.

Further, I absolutely HATE it when a Text Input Field is used to do different functions like this depending on what I enter.

Is this by design? I.e. are they getting rid of the Search Bar? Or is it a bug?

If it's not a bug, I don't get it. Why would Mozilla antagonize the few users they have left? Further, why would they waste the few resources they have left to do something like this?

Asked by 4WoofGrrrr 1 week ago

If making errors in default setups, why isn't there a listing of required apps to avoid troublesome responses?

Please provide the exact requirements for defaults in order to have the settings (occurring on the bookmarks settings) to state that Firefox is your default browser. Havi… (read more)

Please provide the exact requirements for defaults in order to have the settings (occurring on the bookmarks settings) to state that Firefox is your default browser. Having had to attempt this process multiple times causes me to question if it is the user that needs some "tender loving care".

Asked by Mozilla 2 months ago

when I want to pay a bill online It will not let me change the credit card number to a different credit card

I want to use a different credit card. If I type in a new credit it tells me it is not a valid number. Somehow the system remembers one credit card and will not let me us… (read more)

I want to use a different credit card. If I type in a new credit it tells me it is not a valid number. Somehow the system remembers one credit card and will not let me use a different card

Asked by rrcw2828 1 day ago